High Quality and low price
The minimalist concept grew on me. I liked it! Impressive use of technology, very clean, staff was wonderful, and the breakfast was great!
Great location, amenities and staff. The rooftop bar/lounge w live music for the 4th of July was spectacular.
The lobby was one of the most interesting I’ve ever seen! Staff was extremely helpful. Views from the rooftop bar are not to be missed! Will absolutely stay here again!
Great
Terrible check-in experience. Room wasn’t ready four hours after check-in time, had to settle for lower tier room than reserved and argue twice for a discount. Room was cramped, bathroom door didn’t shut, hallways and floors looked dingy.
great for travelers who need a coworking space. high-tech rooms. very comfortable beds.
Great view of the city,but the room was beyond tiny. two people in there is almost claustrophobic. Great location and lovely rooftop bar
The property was new and clean. The problem was the rooms are so small that it's hard to do anything in the room. There is no storage, shelves or anywhere to unpack your bags. Maybe one person would be OK but 2 people is unreasonable. The roof deck bar has a nice view and the rest of the property is cheeky cool but useless. The staff was nice but also useless. Check in was like self checkout at the grocery store, it took longer to wait and have someone help than it would have had someone just check us in. Our room was clean but so many little thing wrong with it, the safe was locked when we got there, soap pumps didn't work and one was empty (No shower toiletries, just tubes of pump stuff) the "control your room on the app" works but it's another useless cheeky item for this hotel. The lights on the app turn on the entire room first then you can adjust them, the heater doesn't tell you the actual room temp, only the target temp so you have no idea if you are really cold or hot based on the temp. The heating and A/C in the building went out but they never told anyone so we spent all night trying to cool the room with the app but had no idea the building was down. I spend a lot of time in NYC and I will not be spending any more time at the CitizenM. Trying too hard to be cool while missing the overall hotel idea is my opinion about this hotel.
My second time staying at this property and again it didn't disappoint! Can't beat the location and the hotel is holding up well since it came on the scene a couple of years ago. Its a bit like NY's best kept secret.
Located in Manhattan, citizenM New York Bowery is within a mile (2 km) of popular sights such as Washington Square Park and Union Square Park. This 4-star hotel has 300 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and safes are also available. Housekeeping is available on request.
CitizenM New York Bowery features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a library, a TV in a common area, and a water dispenser.
High Quality and low price
The minimalist concept grew on me. I liked it! Impressive use of technology, very clean, staff was wonderful, and the breakfast was great!
Great location, amenities and staff. The rooftop bar/lounge w live music for the 4th of July was spectacular.
The lobby was one of the most interesting I’ve ever seen! Staff was extremely helpful. Views from the rooftop bar are not to be missed! Will absolutely stay here again!
Great
Terrible check-in experience. Room wasn’t ready four hours after check-in time, had to settle for lower tier room than reserved and argue twice for a discount. Room was cramped, bathroom door didn’t shut, hallways and floors looked dingy.
great for travelers who need a coworking space. high-tech rooms. very comfortable beds.
Great view of the city,but the room was beyond tiny. two people in there is almost claustrophobic. Great location and lovely rooftop bar
Hi Andres, Thank you for taking the time to share your feedback with us. I am glad to see you enjoyed our rooftop bar and the amazing views of the city! I am sorry to see that you found the room to be too small. It's true that our room is smaller than a traditional hotel room but we look to fill it with the essentials such as the XXL bed, widescreen TV, rain shower and also have the iPad control everything in the room. Whilst our room size won't change, we will continue to make adjustments to the space in future openings. Thank you again for the feedback.
Hi Courtney, Thank you for sharing your feedback. I am sorry to read that you had a negative experience at the hotel. I can see that during your stay, the manager on duty offered partial compensation for the delays with your check-in but if this was not handled to your satisfaction then please accept our apologies about the impact it had on your stay with us. I had attempted to reach out to you directly this week to discuss your stay so please feel free to reach out if you would like to discuss further. Our rooms are all one size and we hope that on booking platforms and our own website, we give an accurate description of how our rooms look. We try to fill them with the essentials but I can see that with the other issues, we did not deliver a great experience for you. We hope that you still enjoyed your time in the city. Thank you