Skip to main content
Beginning of main content

Recent guest reviews

Located perfectly- a block away from Times Square, multiple Broadway shows within a block or two, and plenty of dining options given the proximity to Hell’s Kitchen and restaurant row. The room itself was tight but served it’s purpose. The water got plenty hot and had good pressure. Big bonus was the mini fridge in the room. Also had a great hot breakfast with lots of options included!

Location is key to this place it’s so centrally located walking distance from pretty much everywhere we needed to go

Convenient location in midtown.

Very clean great location friendly staff. Rooms very small

Room was not as clean as reviews had stated. To host a family of 4, only 2 towels provided. There is no way to get in touch with front desk. You are routed main riu line. Good luck if someone answers. Only good for location. Would not stay there again or recommend to others

Close to Times Square, Central Park and Rockefeller center. Certain staff was rude, no shuttle service, I booked way in advance asked for balcony my main thing. Checked and was informed they were all taken. I called 4 times to try make sure we had balcony. It was rush to get you through their line. Not friendly or helpful when you ask questions. If you book with Orbit you have to pay taxes once you check in even though you thought you prepaid for trip. No overhead carpet on planes if you book with Orbit.

The location is in the heart of Times Square. Excellent location. Staff was extremely helpful and friendly. Looking forward my next stay.

This is my 3rd visit here. When I come to this area I like to stay here. Seems like check in line is organized now. Staff was nice when I checked in. Room is clean. I will come back again.

It was close to many restaurants and the theaters

Everything was excellent staff was amazing and the manager I think her name was Carmela or Carmine she was excellent. This was my second time in this hotel and I would definitely go back again.

Hotel was clean and it wasn’t to close to the Time Square were they are a lot of people

El personal del hotel muy amable. La habitación cómoda y limpia.la zona muy céntrica .

The concierge that worked there for the brief time we were staying at the hotel was not friendly & offered no help with our questions. I went to the bell hop for answers.

when we attempted to book a third night the whole operation took over three hours. First we were told by the front desk that they couldn’t book us and we had to call the 1- 800 number. normally that would be fine but we were told on the telephone we had to go to the front desk and after two trips back to the front desk in two hours with phone calls we were finally booked and wasted almost 3 hours doing what should’ve been a five minute exercise.

Room was horrible was supposed to be family size room was standard hotel room 2 double beds pushed togeather. Folding sofa not fit to sleep in springs coming out of it. Breakfast was total s-show 2 hour wait disorganized and terrible. Left tag on door for room to be cleaned at 8 am came back at 4pm and not done staff did not care about any issues Terrible stay all around !

Great room great view great breakfast

Good breakfast buffet. Clean room with nice furnishings. Nice lobby and gym. Quiet for sleeping and very comfortable bed. Didn't get enough towels after the first day. Maid left dirty cups and saucers in room even after cleaning. Hotel restaurant just ok; waitress left before the kitchen closed so we couldn't order dessert. Would stay here again for sure, and curious about their other hotels around the world.

West, 46th Street New York NY

Hotel highlights

  • Walking distance to Times Square and Broadway
  • Free buffet breakfast
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Onsite dining

Located in Manhattan, Hotel Riu Plaza New York Times Square is within a 5-minute walk of popular attractions such as Times Square and Broadway. This 647-room, 4-star hotel has free breakfast and a restaurant, along with a gym.


Dining

Start your day off right with a free buffet breakfast offered each morning. Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free local calls, and safes are also standard.


Property features

At Hotel Riu Plaza New York Times Square, guests have access to a gym, free WiFi in public areas, and a business center. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a terrace and a porter/bellhop.

Room options

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Presidential Suite

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Riu Plaza New York Times Square

Everyone (34) Couples (35) Family (47)
5
Family with small children

Located perfectly- a block away from Times Square, multiple Broadway shows within a block or two, and plenty of dining options given the proximity to Hell’s Kitchen and restaurant row. The room itself was tight but served it’s purpose. The water got plenty hot and had good pressure. Big bonus was the mini fridge in the room. Also had a great hot breakfast with lots of options included!

By on Jan 17, 2023

4
Family

Location is key to this place it’s so centrally located walking distance from pretty much everywhere we needed to go

By on Jan 11, 2023

4
Everyone

Convenient location in midtown.

By , from Boston on Jan 1, 2023

5
Family

Very clean great location friendly staff. Rooms very small

By on Dec 26, 2022

1
Family

Room was not as clean as reviews had stated. To host a family of 4, only 2 towels provided. There is no way to get in touch with front desk. You are routed main riu line. Good luck if someone answers. Only good for location. Would not stay there again or recommend to others

By on Dec 24, 2022

2
Family

Close to Times Square, Central Park and Rockefeller center. Certain staff was rude, no shuttle service, I booked way in advance asked for balcony my main thing. Checked and was informed they were all taken. I called 4 times to try make sure we had balcony. It was rush to get you through their line. Not friendly or helpful when you ask questions. If you book with Orbit you have to pay taxes once you check in even though you thought you prepaid for trip. No overhead carpet on planes if you book with Orbit.

By on Dec 21, 2022

5
Family with small children

The location is in the heart of Times Square. Excellent location. Staff was extremely helpful and friendly. Looking forward my next stay.

By , from Lowell on Dec 16, 2022

5
Partner Couples

This is my 3rd visit here. When I come to this area I like to stay here. Seems like check in line is organized now. Staff was nice when I checked in. Room is clean. I will come back again.

By on Dec 12, 2022

5
Family

It was close to many restaurants and the theaters

By on Nov 11, 2022

1
Everyone

By on Oct 16, 2022

Hotel Riu Plaza New York Times Square

305 West, 46th Street, New York, NY 10036
url importing http://www.orbitz.com/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews

Frequently asked questions