A very nice 5 night stay experience. They changed my King size studio reservation to a Queen size studio and adjusted accordingly upon checking out. Even though I have to.ask, it was still a good gesture as not all hotel might do that. Thanks Damian, the front desk officer that helped us out. The room is spacious and has a fully equipped kitchen. Location is excellent, really near to Bryant Park. Easy access to subways and major store like Whole Foods, Walgreens and big Japan flag book store, Kinokuniya etc. Really enjoy our stay and definitely will be top of my choices when visiting NYC next time.

Made this reservation through Orbitz on 1/20/17, room was to be a two bedroom suite, guaranteed and no need to call to confirm. Upon checking in they had no 2 bedroom suite, gave us a studio and a one bedroom with a connecting door. This was my two daughters and granddaughter and we wanted to be in the same room. The studio had a light missing and tiles in the bathroom missing Late on Friday, they called and offered for us to move to a two bedroom suite, a little late since we were tired and settled in the two rooms. Hotel was nice and breakfast was good Probably would not stay there again since guarantees are not really guarantees.

Great location, very friendly staff, very clean. Would definitely stay there again

It was really good price and very well located in New York!

Hotel is convenient to Times Square and Bryant Park. Nice restaurants and coffee shops nearby. We thought we would use the kitchen in the room more, but since the hotel offers a nice breakfast with coffee, it wasn't really necessary. We were out and about all day, so ate out and did not return to make meals. We were on the 14th floor and could hear the traffic pretty well at night (if you're a light sleeper).

Not sure I will ever stay at another non-Residence Inn hotel. This was our second stay, the first was in DC a few years ago. With the free breakfast, the kitchenette, great beds and location, the value is just unbeatable.

Had a great time. Enjoyed my stay at this hotel. Great location.

The hotel staff was incredible and the location was central to everything. My only complaint is that breakfast did not serve bacon and the beds were not comfy at all. However, everything else was perfect! I would suggest they invest in memory foam mattress pads to improve the sleep of their customers.

Excellent place to stay , but has some roaches in the bathroom.

I stayed at this hotel with my 12 year old son for an extended weekend. The room was very clean. The breakfast was fantastic! Very impressed with the selection of food and there was ample seating despite the large amount of guests, it was never difficult to find a place to sit. We love the location, just steps from the Bryant Park subway station. And it is close to, but not in Times Square, meaning you don't have to fight the crowd every time you leave the hotel, but can get there within 5 minutes of walking. The staff were always friendly and helpful. My only suggestion for the hotel is that they consider installing softer door closes. The doors shut/slam so loudly that in the nighttime that you can hear every door closing on the floor. It's a small thing but I think it would be nice. Other that that it was a fantastic hotel and we were very pleased!

Hotel is within walking distance of Penn Station and the Port Authority. Staff is very professional and responsive. One of four elevators was out and this caused some delays in getting to and from the twenty-first floor. Thermostat was not working in the room when we arrived but that was quickly fixed.

The design of my room has been well thought-out for people staying for longer periods, who may need more than just a bed to sleep in and a shower. The kitchenette is just enough, and there is some separate space for different activities, so that the bed isn't the focal point in the room. The whole building is very clean, and the amenities are great, even with the hotel offering some limited free grocery shopping. My only bad experience so far was not being able to get change from the machine in the laundry room, but the front desk accommodated me that way quickly.

Excellent location, room size larger than avg NY Staff very helpful.. Don't miss breakfast!

This hotel is convenient to Times Square and mid town without being in the middle of Times Square, right across the street from beautiful Bryant Park, which I love. It was clean and comfortable. The staff was very friendly. It is a busy location and I was happy to see security in the lobby in the evenings since it was on such a busy corner.

The rooms in this hotel were larger than I expected for NYC. Full Kitchenette, Good sized shower room, had a great view of the empire state building. Breakfast was included and pretty good, looked better than it tasted but still the fact that it was included was great.

I finally took my daughter on a fun trip to New York this weekend. It was great, everything was nice and clean and it was so close to everything we wanted to see. The only downside was the staff. As a gold rewards member I've been to many Marriotts where the staff was much more warm and accommodating. Other than that I'd recommend it to everyone.

Excellent staff, great comfort, solid location, coupled with a wonderful complimentary hot breakfast.

Staff was very accommodating, valet parking was clutch. Front desk made my stay very easy during a rush business trip. Breakfast provided was also a nice touch