- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No rollaway or extra beds are available.
- Parking has height restrictions.
Residence Inn by Marriott New York Manhattan/Times Square
3.5 out of 5.0
4.3
out of 5
"Very good!"
See all 54 reviews
This hotel is most popular for:
Recent guest reviews
A very nice 5 night stay experience. They changed my King size studio reservation to a Queen size studio and adjusted accordingly upon checking out. Even though I have to.ask, it was still a good gesture as not all hotel might do that. Thanks Damian, the front desk officer that helped us out. The room is spacious and has a fully equipped kitchen. Location is excellent, really near to Bryant Park. Easy access to subways and major store like Whole Foods, Walgreens and big Japan flag book store, Kinokuniya etc. Really enjoy our stay and definitely will be top of my choices when visiting NYC next time.
Made this reservation through Orbitz on 1/20/17, room was to be a two bedroom suite, guaranteed and no need to call to confirm. Upon checking in they had no 2 bedroom suite, gave us a studio and a one bedroom with a connecting door. This was my two daughters and granddaughter and we wanted to be in the same room. The studio had a light missing and tiles in the bathroom missing Late on Friday, they called and offered for us to move to a two bedroom suite, a little late since we were tired and settled in the two rooms. Hotel was nice and breakfast was good Probably would not stay there again since guarantees are not really guarantees.
Great location, very friendly staff, very clean. Would definitely stay there again
It was really good price and very well located in New York!
Hotel is convenient to Times Square and Bryant Park. Nice restaurants and coffee shops nearby. We thought we would use the kitchen in the room more, but since the hotel offers a nice breakfast with coffee, it wasn't really necessary. We were out and about all day, so ate out and did not return to make meals. We were on the 14th floor and could hear the traffic pretty well at night (if you're a light sleeper).
Not sure I will ever stay at another non-Residence Inn hotel. This was our second stay, the first was in DC a few years ago. With the free breakfast, the kitchenette, great beds and location, the value is just unbeatable.
Had a great time. Enjoyed my stay at this hotel. Great location.
The hotel staff was incredible and the location was central to everything. My only complaint is that breakfast did not serve bacon and the beds were not comfy at all. However, everything else was perfect! I would suggest they invest in memory foam mattress pads to improve the sleep of their customers.
Excellent place to stay , but has some roaches in the bathroom.
I stayed at this hotel with my 12 year old son for an extended weekend. The room was very clean. The breakfast was fantastic! Very impressed with the selection of food and there was ample seating despite the large amount of guests, it was never difficult to find a place to sit. We love the location, just steps from the Bryant Park subway station. And it is close to, but not in Times Square, meaning you don't have to fight the crowd every time you leave the hotel, but can get there within 5 minutes of walking. The staff were always friendly and helpful. My only suggestion for the hotel is that they consider installing softer door closes. The doors shut/slam so loudly that in the nighttime that you can hear every door closing on the floor. It's a small thing but I think it would be nice. Other that that it was a fantastic hotel and we were very pleased!
Hotel is within walking distance of Penn Station and the Port Authority. Staff is very professional and responsive. One of four elevators was out and this caused some delays in getting to and from the twenty-first floor. Thermostat was not working in the room when we arrived but that was quickly fixed.
The design of my room has been well thought-out for people staying for longer periods, who may need more than just a bed to sleep in and a shower. The kitchenette is just enough, and there is some separate space for different activities, so that the bed isn't the focal point in the room. The whole building is very clean, and the amenities are great, even with the hotel offering some limited free grocery shopping. My only bad experience so far was not being able to get change from the machine in the laundry room, but the front desk accommodated me that way quickly.
Excellent location, room size larger than avg NY Staff very helpful.. Don't miss breakfast!
This hotel is convenient to Times Square and mid town without being in the middle of Times Square, right across the street from beautiful Bryant Park, which I love. It was clean and comfortable. The staff was very friendly. It is a busy location and I was happy to see security in the lobby in the evenings since it was on such a busy corner.
The rooms in this hotel were larger than I expected for NYC. Full Kitchenette, Good sized shower room, had a great view of the empire state building. Breakfast was included and pretty good, looked better than it tasted but still the fact that it was included was great.
I finally took my daughter on a fun trip to New York this weekend. It was great, everything was nice and clean and it was so close to everything we wanted to see. The only downside was the staff. As a gold rewards member I've been to many Marriotts where the staff was much more warm and accommodating. Other than that I'd recommend it to everyone.
Excellent staff, great comfort, solid location, coupled with a wonderful complimentary hot breakfast.
Staff was very accommodating, valet parking was clutch. Front desk made my stay very easy during a rush business trip. Breakfast provided was also a nice touch
Great location and good room size. The hotel was a little dark but otherwise is clean. Very expensive to park $66 per night, and can't take your car out. Will stay again.
Fair value for a room near Times Square. Please be aware this hotel is not directly on Times Square , but a few short blocks from it. Room was clean, free breakfast. Staff was efficient. We did arrive at the hotel early, before our room was ready. They told us they would call when it was cleaned and ready to check in, they never did.
Hotel highlights
- Walking distance to Macy's and New York Public Library
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Garment District, Residence Inn by Marriott New York Manhattan/Times Square is within a 5-minute walk of popular attractions such as Macy's and New York Public Library. This 357-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a fitness center. Centrally located in New York, the hotel is also a short walk from Times Square and Empire State Building.
Dining
Free buffet breakfast is included with your stay and awaits you each morning. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
Rooms
The 357 soundproofed rooms feature kitchenettes with refrigerators, microwaves, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and laptop-compatible safes are other standard amenities.
Property features
Guests of Residence Inn by Marriott New York Manhattan/Times Square enjoy a fitness center, free WiFi in public areas, and 7 meeting rooms. Valet parking is available for USD 56 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a free grocery shopping service.
Guest reviews for Residence Inn by Marriott New York Manhattan/Times Square
a very nice.hotel.nearby bryant park, manhattan
Everyone
A very nice 5 night stay experience. They changed my King size studio reservation to a Queen size studio and adjusted accordingly upon checking out. Even though I have to.ask, it was still a good gesture as not all hotel might do that. Thanks Damian, the front desk officer that helped us out. The room is spacious and has a fully equipped kitchen. Location is excellent, really near to Bryant Park. Easy access to subways and major store like Whole Foods, Walgreens and big Japan flag book store, Kinokuniya etc. Really enjoy our stay and definitely will be top of my choices when visiting NYC next time.
disappointed
Everyone
Made this reservation through Orbitz on 1/20/17, room was to be a two bedroom suite, guaranteed and no need to call to confirm. Upon checking in they had no 2 bedroom suite, gave us a studio and a one bedroom with a connecting door. This was my two daughters and granddaughter and we wanted to be in the same room. The studio had a light missing and tiles in the bathroom missing Late on Friday, they called and offered for us to move to a two bedroom suite, a little late since we were tired and settled in the two rooms. Hotel was nice and breakfast was good Probably would not stay there again since guarantees are not really guarantees.
Review comment
Guest Relations responded on Oct 25, 2017
Dear Dorothy, We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the mix-up with your reservations and that we were unable to resolve them to your satisfaction. Your feedback is appreciated and enables us to pinpoint areas needing improvement to better enhance our services. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service to each guest, every day. We look forward to welcoming you back soon. Sincerely, Ariel Francesca Guest Relations Manager
Everyone
Great location, very friendly staff, very clean. Would definitely stay there again
Review comment
Guest Relations Manager responded on Aug 13, 2017
Dear Guest, thank you for taking the time to post this fabulous review. We are so happy you were overwhelmed not only by our friendliness but also with our spotless property and location. We appreciate you recommending us and look forward to welcoming you back soon. Ariel Francesca, Guest Relations Manager
Families
It was really good price and very well located in New York!
Review comment
Guest Relations Manager responded on Jul 13, 2017
Dear Guest, it was a pleasure having you as our guest at the Residence Inn New York Manhattan/Times Square. We are glad you recognized our convenient location and the great value we offer for the price. We hope to be of your service again whenever you plan to visit this area. Ariel Francesca, Guest Relations Manager
great location
Everyone
Hotel is convenient to Times Square and Bryant Park. Nice restaurants and coffee shops nearby. We thought we would use the kitchen in the room more, but since the hotel offers a nice breakfast with coffee, it wasn't really necessary. We were out and about all day, so ate out and did not return to make meals. We were on the 14th floor and could hear the traffic pretty well at night (if you're a light sleeper).
Review comment
Manager responded on May 15, 2017
Dear Guest, thank you for taking the time to post your review. We are delighted to read you enjoyed your visit at the Residence Inn New York Manhattan/Times Square and that our excellent location and friendly service helped make your stay a great one! Having said that, we apologize if any inconveniences were experienced. We appreciate your feedback and hope to welcome you back to our hotel in the near future. Ariel Francesca, Guest Relations Manager
excellent location, great breakfast every morning.
Everyone
Not sure I will ever stay at another non-Residence Inn hotel. This was our second stay, the first was in DC a few years ago. With the free breakfast, the kitchenette, great beds and location, the value is just unbeatable.
Review comment
Guest Relations Manager responded on Apr 17, 2017
Dear Jamie, thank you for taking the time to post this fabulous review. We are delighted to know you enjoyed our complimentary breakfast buffet and that our excellent location helped make your stay a great one. We appreciate you choosing the Residence Inn New York Manhattan/Times Square. We hope you will choose our brand again and look forward to your return visit to our hotel. Ariel Francesca, Guest Relations Manager
perfect location for sightseeing with family
Everyone
Had a great time. Enjoyed my stay at this hotel. Great location.
Review comment
Guest Relations Manager responded on Apr 23, 2016
Thank you very much for writing such a wonderful review and for letting us know that you enjoyed your stay at our hotel. We receive many positive comments about being in the heart of Times Square, so we are glad this helped make your stay more enjoyable. We appreciate your business and look forward to seeing you again at the Residence Inn New York Manhattan/Times Square. Thomas Gili, Guest Relations Manager
perfect location
Families
The hotel staff was incredible and the location was central to everything. My only complaint is that breakfast did not serve bacon and the beds were not comfy at all. However, everything else was perfect! I would suggest they invest in memory foam mattress pads to improve the sleep of their customers.
need roaches treatment.
Families
Excellent place to stay , but has some roaches in the bathroom.
great location, great hotel
Families
I stayed at this hotel with my 12 year old son for an extended weekend. The room was very clean. The breakfast was fantastic! Very impressed with the selection of food and there was ample seating despite the large amount of guests, it was never difficult to find a place to sit. We love the location, just steps from the Bryant Park subway station. And it is close to, but not in Times Square, meaning you don't have to fight the crowd every time you leave the hotel, but can get there within 5 minutes of walking. The staff were always friendly and helpful. My only suggestion for the hotel is that they consider installing softer door closes. The doors shut/slam so loudly that in the nighttime that you can hear every door closing on the floor. It's a small thing but I think it would be nice. Other that that it was a fantastic hotel and we were very pleased!
Dear Lynd, thank you for selecting the Residence Inn New York Manhattan/Times Square for your accommodation and for sharing your review. We are glad to read you had a pleasant stay with us and enjoyed our nice & well-equipped room, along with our convenient location near a variety of outstanding restaurants and shopping. I will share your compliments with Damian, for providing an amazing service. On behalf of everyone here, we invite you to stay with us again the next time you visit New York City. Ariel Francesca, Guest Relations Manager