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Recent guest reviews

Great place

Clean rooms. Friendly staff. Location, location. Location!!

The staff was extraordinary! Helpful with every need. Club 54 was very expensive and no one under 21 could attend. (I traveled with my two grandchildren.) The restaurant onsite was closed, so there was no choice to stay in and dine. Missed that option. Overall, a GREAT hotel for the price.

This hotel was very clean and the staff was courteous and friendly. The rooftop bar was amazing! Again the staff was incredible. Had a wonderful stay!

Highly recommend

Just awesome

The room was great. location was great, and everything was well laid out and nicely decorated. Still, we were shocked to have to pay an amenities fee on site that pushed the cost up by almost twenty percent. Appalling. I asked what amenities were covered -- you would laugh at the 'curated' list of discounts to area attractions beloved of their guests. Shameful. Just put the fee in the room price along with all the other taxes and fees and let me amuse myself. Otherwise it's just cheating.

We had an incident with someone trying to get into our room. We felt unsafe and did not feel the hotel did enough to remove the person. They need better security and require everyone to have a key to access the elevators and floors. Key checking by staff was very lax/non-existent.

It truly did have views of Times Square and was very nice! The hotel was clean and also had a great gym!

The front desk staff was very friendly and helpful at check in and check out. They let us check in early and held our bags after check out so that we could walk around the city and attend a show.

Excellent location, nice staff, clean rooms! Would recommend!

Not completely children friendly as the roof deck is off limits to children. This may be a City ordnance due to the bar.

Not enough light in the bathroom to get ready. No exhaust in the bathroom either.

Location perfect, staff very helpful and friendly.

Really clean hotel and friendly staff. We didn’t had hot water one day since city was fixing something and didn’t had notice. Other than that everything was perfect!

W 45th St New York NY

Hotel highlights

  • Steps from Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Hyatt Centric Times Square New York is next to popular attractions like Broadway and Times Square. This 487-room, 4.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service. Start each morning with to-go breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Hyatt Centric Times Square New York's 487 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. 47-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Built in 2014, the brand new Hyatt Centric Times Square New York features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 80.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a business center, express check-in, and free newspapers.

Room options

Deluxe Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed (Times Square)

1 King Bed | Sleeps 4

Premier Suite, 1 King Bed with Sofa bed, Terrace

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hyatt Centric Times Square New York

Everyone (17) Couples (7) Family (13)
5
Partner Couples

Great place

By on Nov 16, 2021

Review comment responded on Nov 17, 2021

Dear Mohamad, Thank you for staying with us. Kind regards,

5
Family

Clean rooms. Friendly staff. Location, location. Location!!

By on Nov 9, 2021

Review comment responded on Nov 9, 2021

Dear Shannon, Thank you so much for staying with us.

5
Family with small children

The staff was extraordinary! Helpful with every need. Club 54 was very expensive and no one under 21 could attend. (I traveled with my two grandchildren.) The restaurant onsite was closed, so there was no choice to stay in and dine. Missed that option. Overall, a GREAT hotel for the price.

By on Sep 28, 2021

Review comment responded on Sep 28, 2021

Thank you for staying with us Kim. We appreciate your comments.

5
Everyone

By on Sep 12, 2021

5
Partner Couples

This hotel was very clean and the staff was courteous and friendly. The rooftop bar was amazing! Again the staff was incredible. Had a wonderful stay!

By on Aug 13, 2021

Review comment responded on Aug 19, 2021

Thank you so much for your kind comments.

5
Family Partner Couples

Highly recommend

By on Aug 5, 2021

Review comment responded on Aug 5, 2021

Thank you so much for your great rating. We appreciate.

5
Family with small children

Just awesome

By on Jul 21, 2021

Review comment responded on Jul 22, 2021

Thank you for sharing about your stay at Hyatt Centric Times Square New York. We appreciate your perfect rating and are glad that you liked our property.

3
Partner Couples

The room was great. location was great, and everything was well laid out and nicely decorated. Still, we were shocked to have to pay an amenities fee on site that pushed the cost up by almost twenty percent. Appalling. I asked what amenities were covered -- you would laugh at the 'curated' list of discounts to area attractions beloved of their guests. Shameful. Just put the fee in the room price along with all the other taxes and fees and let me amuse myself. Otherwise it's just cheating.

By on Mar 8, 2020

Review comment responded on Mar 10, 2020

Thank you for being our guest. We are happy to know you liked our accommodations as well as our convenient location and that overall you had a pleasant visit. However, we are sorry that you were disappointed with the destination fee. We value your feedback and hope to welcome you back soon. Tom Blundell, General Manager

3
Everyone

We had an incident with someone trying to get into our room. We felt unsafe and did not feel the hotel did enough to remove the person. They need better security and require everyone to have a key to access the elevators and floors. Key checking by staff was very lax/non-existent.

By on Feb 19, 2020

Review comment responded on Feb 19, 2020

Thank you for staying with us. We are truly sorry for the unfortunate incident you described. We take the safety and security of all of our guests very seriously and will be shared with our team to ensure this ides not happen again. We value your suggestions and encourage you to try us again as we are confident you will have a better experience. Tom Blundell, General Manager

5
Partner Couples

It truly did have views of Times Square and was very nice! The hotel was clean and also had a great gym!

By on Feb 13, 2020

Review comment responded on Feb 14, 2020

Clinton, thank you for sharing about your stay at Hyatt Centric Times Square New York. We are glad you enjoyed the beautiful views of Times Square and that you also liked the cleanliness of our property as well as the fitness center. We appreciate your kind comments and look forward to your next visit! Tom Blundell, General Manager

Hyatt Centric Times Square New York

135 W 45th St, New York, NY 10036
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