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Recent guest reviews

The room I reserved was not available. They assigned me a smaller room with a $20 discount. Breakfast was in a bag, which I consider substandard. The lobby on the second floor is nice. The location is excellent. The rate was very reasonable. So, it's a mixed bag.

Great location, fast check-in. Elevators were difficult and didn't always work. Hotel bar wasn't open on Memorial Day. Other than that great room and a great price!

Worst hotel in NYC. Bed bugs. Broken AC. Homeless and drug addicts on the surrounding streets. Front desk offers terrible customer support. Stay away and safe yourself a lost night of sleep.

The looks are quite deceiving, it felt more of an "adult" stay when you entered from the outside into the lobby. The rooms are pretty great and if youre a couple could test the limits on intimacy. It is also really close to some amazing restaurants and the elevator works by room key so i feel its also pretty secure in that people cant just randomly show up to your room.

Tiene una excelente ubicación y servicio por parte del personal. Es muy acogedor y hermoso.

No housekeeping services until after 5 days?! How is not possible when every other hotel offers this service?

This place is such a gem! Incredible rooftop lounge just upstairs, amazing second floor lounge, hip bedrooms, free breakfast Which was very nice. Good location and quiet for the location. I would stay here again!

The shower looked as though there was black molds the grout was gray but in some places the grout was black. The room had a funky smell when we came in. It did not smell clean. My husband and I had to crack a window in order to clear the stench. Our WiFi stopped working after 12:30am and couldn’t watch anything on TV. Also, the blowdryer in the room did not work, we tried multiple outlets to see if it was an electrical issue with the room. No social distancing in the elevators, I’ve seen like 6-7 people get on one elevator than my husband and I took the stairs to the 15th floor to avoid people. Hotel management was not on top of CDC standards for the building.

Great bargain, right near MSG, exceptional service from Ivette. Very happy with my stay. Will be back as I am at the garden often. Let's go Rangers!

Excellent and modern hotel with a lot of amenities

Great place to stay in NYC good rooms good service

The staff is great, super clean and in a great location!

7th Avenue New York NY

Hotel highlights

  • Walking distance to Macy's and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Moxy NYC Times Square is within a 5-minute walk of Macy's and within 15 minutes of other popular attractions like Times Square. This 612-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Legasea, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Moxy NYC Times Square's 612 air-conditioned rooms provide free local calls, laptop-compatible safes, and desks. 43-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries.


Property features

Guests staying at Moxy NYC Times Square enjoy a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, Multiple Beds, Non Smoking

4 Twin Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Moxy NYC Times Square

Everyone (24) Couples (12) Family (7)
3
Everyone

The room I reserved was not available. They assigned me a smaller room with a $20 discount. Breakfast was in a bag, which I consider substandard. The lobby on the second floor is nice. The location is excellent. The rate was very reasonable. So, it's a mixed bag.

By on Jun 29, 2021

Review comment responded on Jun 29, 2021

Hey Valued Guest, We appreciate you choosing us and taking the time to review your stay! We are truly sorry the room type you requested was not available and that you didn’t dig your room. We regret any frustration and inconvenience this caused. We wish you the best in all your travels. Sincerely, Christian Brosius General Manager

5
Partner Couples

Great location, fast check-in. Elevators were difficult and didn't always work. Hotel bar wasn't open on Memorial Day. Other than that great room and a great price!

By on Jun 1, 2021

Review comment responded on Jun 2, 2021

Wow! We love that our location was perfect for you! We're not gonna lie, we love our location too, along with all the other awesome things you mentioned that we've got going on here at Moxy Times Square. Safe travels, Fun Hunter! We hope they bring you back this way soon. Stay Fab, Christian Brosius General Manager

1
Partner Couples

Worst hotel in NYC. Bed bugs. Broken AC. Homeless and drug addicts on the surrounding streets. Front desk offers terrible customer support. Stay away and safe yourself a lost night of sleep.

By on May 19, 2021

Review comment responded on May 23, 2021

Hey there, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Sincerely, Christian Brosius General Manager

3
Everyone

By on Apr 29, 2021

Review comment responded on May 10, 2021

Hey there! Thanks for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the five-star stay we enjoy providing. Stay Fab, Christian Brosius General Manager

5
Family

The looks are quite deceiving, it felt more of an "adult" stay when you entered from the outside into the lobby. The rooms are pretty great and if youre a couple could test the limits on intimacy. It is also really close to some amazing restaurants and the elevator works by room key so i feel its also pretty secure in that people cant just randomly show up to your room.

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

Hello Valued Guest, thanks for showing Moxy Times Square so much love! We enjoyed reading your comments and love that you noticed the little things, especially our cool vibe! We hope you come back soon! Stay Fab, Christian Brosius General Manager

1
Everyone

By on Apr 19, 2021

Review comment responded on Apr 30, 2021

Hi, Thanks so much for the rating and the constructive feedback. We take your notes seriously and will learn from them going forward. We would love to have a re-do the next time you are in the Big Apple. Best, Christian Brosius General Manager

5
Family

Tiene una excelente ubicación y servicio por parte del personal. Es muy acogedor y hermoso.

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Hey there! Thanks for singing the praises of our awesome crew! They are rockstars and we would be lost without them. We love your comments about our insane location and would love to see your face around Moxy Times Square again soon! Stay Fab, Christian Brosius General Manager

4
Everyone

By on Apr 5, 2021

Review comment responded on Apr 17, 2021

Dear Valued Guest, On behalf of all of us here at JW Marriott Nashville, thank you for the excellent rating. We are pleased to know how much you enjoyed our stylish array of amenities and services. On your next visit, we hope you will be able to visit our state-of-the-art luxury spa for some pampering and relaxation. Thank you for staying with us, and we look forward to providing you with another enriching experience soon. Yours in hospitality, Chris Jennings Director of Operations

3
Everyone

No housekeeping services until after 5 days?! How is not possible when every other hotel offers this service?

By on Mar 31, 2021

Review comment responded on Mar 31, 2021

Hey there! Thanks so much for the review and the constructive feedback. We take your notes seriously and will learn from them going forward. We would love to have a re-do the next time you are in the Big Apple. Best, Christian Brosius General Manager

5
Family with small children Family

This place is such a gem! Incredible rooftop lounge just upstairs, amazing second floor lounge, hip bedrooms, free breakfast Which was very nice. Good location and quiet for the location. I would stay here again!

By on Mar 9, 2021

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