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Recent guest reviews

Visit was really great. Only complaint is that, when leaving, I asked the attendant at the front desk to call a cab; instead of calling a yellow cab with a fixed fee, they called a private cab that was twice as expensive (or perhaps the driver scammed me I don't know, in which case it's very disappointing that Pestana would do business with such a company). Was not expecting that expense so that was quite annoying and a dark cloud over an otherwise great stay.

Great place. Excellent staff and service. While the rooms are small, they are clean and well appointed. We will stay here again.

Perfectly clean, new, fresh. Small room but very efficiently designed with drawer space under bed, etc. loved that there were only 4 rooms on a floor. That and the excellent windows made it the quietest nights sleep in NYC I have ever had. I will go back.

Very clean hotel. Very modern design. Cozy rooms with lots of amenities. Great Wi-Fi service. Central location to lots of places. Very friendly staff.

The Service here was not well attended was not what was said online and room size is not what it shows online

Great location! Staff was great, bed was very comfy. Room was a little small, but otherwise perfect.

East 39th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Grand Central Terminal
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Manhattan, Pestana Park Avenue is adjacent to 5th Avenue and within a 10-minute walk of other popular attractions like Grand Central Terminal. This 95-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and laundry facilities.


Rooms

Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.


Property features

Guests of Pestana Park Avenue enjoy free WiFi in public areas, a terrace, and laundry facilities. Self parking is offered for USD 40 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Classic Room, Accessible

1 Queen Bed | Sleeps 2

Superior Room

1 Queen Bed | Sleeps 2

Superior Room, Accessible

1 Queen Bed | Sleeps 2

Classic Room

1 Queen Bed | Sleeps 2

Guest reviews for Pestana Park Avenue

Everyone (4) Couples (3) Family (1)
4
Partner Couples

Visit was really great. Only complaint is that, when leaving, I asked the attendant at the front desk to call a cab; instead of calling a yellow cab with a fixed fee, they called a private cab that was twice as expensive (or perhaps the driver scammed me I don't know, in which case it's very disappointing that Pestana would do business with such a company). Was not expecting that expense so that was quite annoying and a dark cloud over an otherwise great stay.

By on Mar 21, 2022

Review comment responded on Mar 21, 2022

Dear Mr./Mrs. Emmett, Thank you for sharing your honest feedback about your experience at Pestana Park Avenue. We value your opinion, as it helps us improve and anticipate our Guests' needs and expectations. We would like to apologize for not meeting your expectations and any inconvenience this may have caused you. Due to the issues you raised, our Manager will reach out to you to further investigate the matter. Please be advised that unfortunately we can not call or arrange a pick up with taxi in new York city . We do have a number handy for our guest convinced when the guest requests a private car service however, we do not have control over their prices. All our guests are made fully aware of the charges prior to booking. We glad to hear that overall your stay was a pleasant one. Thank you for choosing Pestana Park Avenue and looking forward to be at your service in the near future. Kind regards, The Management Team at Pestana Park Avenue.

5
Family

Great place. Excellent staff and service. While the rooms are small, they are clean and well appointed. We will stay here again.

By on Mar 17, 2022

Review comment responded on Mar 22, 2022

Dear Mr./Mrs. Chris, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, The Management Team at Pestana Park Avenue

3
Everyone

By on Dec 10, 2021

4
Everyone

By on Nov 8, 2021

5
Everyone

Perfectly clean, new, fresh. Small room but very efficiently designed with drawer space under bed, etc. loved that there were only 4 rooms on a floor. That and the excellent windows made it the quietest nights sleep in NYC I have ever had. I will go back.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Dear Mr./Mrs. Katy, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Park Avenue

5
Partner Couples

Very clean hotel. Very modern design. Cozy rooms with lots of amenities. Great Wi-Fi service. Central location to lots of places. Very friendly staff.

By on Sep 27, 2021

Review comment responded on Sep 28, 2021

Dear Mr./Mrs. Angela, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, The Management Team at Pestana Park Avenue

1
Everyone

The Service here was not well attended was not what was said online and room size is not what it shows online

By on Jul 11, 2021

Review comment responded on Jul 13, 2021

Dear Mr./Mrs. expedia user, Thank you for taking the time to provide us with your feedback on your experience at Pestana Park Avenue. Your opinion is crucial for us to improve how we work. We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused. We would like to thank you for staying at Pestana Park Avenue. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay. Kind regards,

5
Partner Couples

Great location! Staff was great, bed was very comfy. Room was a little small, but otherwise perfect.

By on Jun 8, 2021

Review comment responded on Jun 10, 2021

Dear Guest, Thank you for taking your time to write this excellent review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! Pestana Management Team.

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