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Recent guest reviews

The location is great. But hotel is very old and room sizes small. Need updating.

Location, location, location... It was in walking distance to everything. The staff at the hotel were wonderful too.

Very clean and easy to get help if needed! There were fresh flowers daily in the lobby and the doormen were very knowledgeable !

No wash cloths in the bathrooms! Was some one to use a hand towel to wash their private parts?

We loved the proximity to the metro and Times Square. We did not like the fact we were not informed that there would be a form of "destination fee" added to our credit card.

Loved the location. One night there were some people who came in around 1am and were extremely loud and woke me up, but other than that I wa really happy

The location is great and the rooms are a nice size for the city with comfy beds.

I liked the room alright. Maid service was good. No robes provided and worst of all, they charged $14.95 a day for wi-fi connection. Even the dingiest roadside motels provide wi-for free.

Great location. Close enough to mta and Time Square but without all if the noise. Very clean and staff was extremely nice. Some of furnishings like sofa were worn and torn.

I liked the location. I liked the elevator call-screen system. I did not like the pillows - they are so flat and limp; I asked for replacements, but was brought more of the same bad pillows. I did not like that when calling the front desk I was on hold for more than 10 minutes with no answer. I did not like that I was given a food and beverage credit with my room rate ($120) and then was charged for the only meal that I ate at the hotel ($42) The line was too long the next morning and so I had to do key-drop and leave without sorting out the incorrect charge.

I liked everything, the hotel the staff the amenities.. I loved the location of the hotel!!!

The beds were too small for 3 people in the room they’re good for 1 person for 1 bed

We enjoyed every bit of our stay- no complaints !

The elevator system. Huge TV in the room. Great location!

7th Ave New York NY

Hotel highlights

  • Steps from Broadway Theatre and Ed Sullivan Theater
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Sheraton New York Times Square Hotel is next to popular attractions like Broadway Theatre and Ed Sullivan Theater. This 1780-room, 4-star hotel has a restaurant along with conveniences like a 24-hour fitness center and a conference center.


Dining

This hotel is home to a café and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 1780 rooms provide minibars, coffee makers, and free bottled water. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and bathrobes. Safes, phones, and ironing boards are also available.


Property features

Sheraton New York Times Square Hotel features a 24-hour fitness center, free WiFi in public areas, and a conference center. Self parking is available for USD 65 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Executive Suite, 1 Bedroom

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Sheraton New York Times Square Hotel

Everyone (152) Business (11) Couples (52) Family (69) Friends (23) Other (6)
3
Family with small children

The location is great. But hotel is very old and room sizes small. Need updating.

By , from West Palm Beach on Oct 17, 2019

5
Everyone

Location, location, location... It was in walking distance to everything. The staff at the hotel were wonderful too.

By on Oct 15, 2019

5
Everyone

By on Oct 1, 2019

5
Families Partner Couples

Very clean and easy to get help if needed! There were fresh flowers daily in the lobby and the doormen were very knowledgeable !

By on Sep 18, 2019

4
Everyone

By on Sep 17, 2019

3
Business Business Travelers

No wash cloths in the bathrooms! Was some one to use a hand towel to wash their private parts?

By on Sep 16, 2019

5
Everyone

By on Sep 15, 2019

4
Families

We loved the proximity to the metro and Times Square. We did not like the fact we were not informed that there would be a form of "destination fee" added to our credit card.

By , from Tennessee on Sep 14, 2019

5
Everyone

By on Sep 13, 2019

5
Families Business Business Travelers

Loved the location. One night there were some people who came in around 1am and were extremely loud and woke me up, but other than that I wa really happy

By , from Gresham, OR on Sep 10, 2019

Sheraton New York Times Square Hotel

811 7th Ave, New York, NY 10019
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