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Sheraton New York Times Square Hotel

4.0 star property

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Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, pay movies
Bar (on property)
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(262 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(154 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(484 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(28 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(199 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, City View

7.8 out of 10
Good
(51 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(29 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(25 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 4,957 reviews
$119 nightly
The price is $140
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Sheraton New York Times Square Hotel is adjacent to Broadway and within a 5-minute walk of other popular sights like Rockefeller Center. This 1780-room hotel has conveniences like a restaurant, a 24-hour gym, and a conference center.

What's nearby

  • Broadway Theatre - 1 min walk - 0.0 miles
  • Broadway - 1 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Times Square - 5 min walk - 0.3 miles
  • Central Park - 8 min walk - 0.5 miles

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Faces & Names - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Guests of Sheraton New York Times Square Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for USD 75 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-out, and a porter/bellhop.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Lobby
Paramount Times Square – A Generator Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 2,186 reviews
$117 nightly
The price is $138
Mar 1 - Mar 2
Total with taxes and fees
Paramount Times Square – A Generator Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Is free cancellation available at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on Mar 8, 2026 start from 149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton New York Times Square Hotel?

This hotel is situated in Manhattan, just steps from Broadway and Rockefeller Center, and within a short walk of Times Square. You'll also find Central Park and 5th Avenue less than a mile away.

Will I be able to park at Sheraton New York Times Square Hotel?

Yes, parking is offered for USD 75 per day. Accessible parking is also available for guests.

Does Sheraton New York Times Square Hotel feature a casino at the property?

No, Sheraton New York Times Square Hotel doesn't have a casino.

Is there an indoor pool at Sheraton New York Times Square Hotel?

No, there is no indoor pool at this hotel.

Is Sheraton New York Times Square Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and bathrobes as well as a bar.

Are there hot tubs at Sheraton New York Times Square Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton New York Times Square Hotel have a restaurant that serves breakfast?

Yes, Sheraton New York Times Square Hotel serves buffet breakfast for a surcharge each morning at Hudson Market.

Does Sheraton New York Times Square Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton New York Times Square Hotel for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Sheraton New York Times Square Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton New York Times Square Hotel?

The closest major airport to Sheraton New York Times Square Hotel is LaGuardia Airport (LGA), which is 10.5 mi away (37 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12 mi away (18-minute drive).

Are there rooms with balconies that I can book at Sheraton New York Times Square Hotel?

No, you won't find guestrooms with balconies at Sheraton New York Times Square Hotel.

Does Sheraton New York Times Square Hotel host weddings?

There are wedding services available at Sheraton New York Times Square Hotel if that's in your vacation plans.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2565 out of 7023 reviews
Rating 8 - Good. 1556 out of 7023 reviews
Rating 6 - Okay. 1294 out of 7023 reviews
Rating 4 - Poor. 769 out of 7023 reviews
Rating 2 - Terrible. 839 out of 7023 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Pascal

Business traveler
Disliked: Amenities, property conditions & facilities
this hotel is not welcoming - luggage storage is outsourced - long check in lines and similarly long check out line - they charge a fee for facilities that are ridiculously basic (gym which is nothing special, a bottle of water, ... ) the rooms are dated and the elevators function poorly, sometimes not a all and we got stuck in between floors ...)
Stayed 3 nights in Oct 2025

8/10 Good

Hajar

The room is too old, best location
Stayed 3 nights in Jan 2026

6/10 Okay

Timothy, Wayne

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jan 2026

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good but the elevator
Stayed 4 nights in Jan 2026

6/10 Okay

Gisela

Stayed 2 nights in Jan 2026

8/10 Good

Britta

Stayed 3 nights in Jan 2026

4/10 Poor

REGINALD RAMIREZ

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty and the bathroom had mold.
Stayed 3 nights in Jan 2026

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, Very Nice Location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Gayleene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to everything! Clean and safe. Nice staff.
Stayed 2 nights in Jan 2026

2/10 Terrible

Isma

Disliked: Amenities, property conditions & facilities
It was understaffed slow and poorly managed. Never stay there again. I had to attempt to check in 3 times. Requested a lower floor was told I would be on the 6th floor. Room wasn’t ready and I eventually checked in at 10:30 pm. They put us on the 16th floor. One elevator worked. MASSIVE crowds in lobby, by elevators and car parking. We got out of a show and checked in. There was a half hour wait for the elevator so we went to the bar which closed at 11. Just a terrible stay altogether.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
I felt very neglected no face rags housekeeping was terrible no microwave no refrigerator. I had to walk to another side of the building to use the microwave which was on a 21st floor and I was on a 45th floor. The view was horrible. The AC was horrible. I couldn’t get any warm air. I’m a Floridian so you know I needed warm air all around. It was the worst stay for me ever in my life. I won’t ever stay again and I recommend orbit not to advertise for them. It was horrible.
Stayed 4 nights in Dec 2025

2/10 Terrible

Abbey

Traveled with family
Disliked: Property conditions & facilities
We arrived at the hotel at 12pm; not expecting to get in our room right away as it was 4 hours before check in. None the less we waited 45 min for Them to take our information, credit card for incidentals, but no room number or keys, we were told we would get a phone call when our room was ready. We then waited in like for a hour to pay the $6/bag to leave at the hotel. Well we had tours & a show planned. We did not return back to the hotel till 8pm. At 8pm the line for the front desk was winding around the entire lobby. We didn’t know what to do. Other than get in line and I went to find a manager to see if keys were made for guests that had already been in the check in line for that day. There was not and we were instructed to stand in line for 3 hours till it was our turn to get our keys.
Stayed 2 nights in Jan 2026

4/10 Poor

KALYANI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could absolutely get no breakfast despite paying $160 on related fees
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer L

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Close to attractions. Staff was helpful and knowledgeable.
Stayed 4 nights in Dec 2025

10/10 Excellent

RICARDO

Liked: Staff & service
Good place to stay
Stayed 5 nights in Dec 2025

6/10 Okay

Diane, Pensacola

Traveled with group
The window did not fit. Open air gap of one inch, both sides, top to bottom. Almost impossible to keep room warm. Bathroom full of mildew. Elevator system a disaster. Web site needs to be updated to reflect actual dining options (minimal) during renovations.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angela Raquel de

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything. Even though the hotel was very crowded, we didn’t have any problems. The only thing I didn’t like were the additional extra fees that we were required to pay. Because of that, it ended up being much more expensive than I expected.
Stayed 5 nights in Nov 2025

8/10 Good

Monique

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel Fernando Rosas

Stayed 4 nights in Nov 2025

2/10 Terrible

Milena, Aventura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The service was terrible. At one point, none of the elevators were working, which was a major safety and convenience issue as our room was on the 40th floor. The property also felt old and dated. Furthermore, the check-in line took more than an hour to get through.
Stayed 4 nights in Nov 2025

2/10 Terrible

April

Stayed 1 night in Nov 2025

8/10 Good

Matthew, Potterville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great property. Good location. Some issues with the elevators, but overall would stay again.
Stayed 5 nights in Nov 2025

2/10 Terrible

Araceli Quezada

Traveled with partner
They charged us $150 “deposit” we had no WiFi the server at the restaurant was rude with bad attitude
Stayed 2 nights in Nov 2025

6/10 Okay

Corey, Sumter

Traveled with family
Disliked: Amenities, property conditions & facilities
Parents controlling their kids running through the hallways at night and making a lot of noise. Elevator issues when their is full occupancy in the hotel. Should not have to wait 20 to 30 minutes for a elevator
Stayed 5 nights in Nov 2025

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