Skip to main content
Beginning of main content

Recent guest reviews

Be prepared for lower floor room then they try to upgrade you to a higher floor with a view for and extra 45-55 dollars per night.

The rooms were way too small and the beds were so uncomfortable!!

Everything was great except the sheets. They made a lot of noise when you moved in the bed. Got them to bring blankets instead and that worked better. Great location and friendly check in. Bell men were super helpful outside. Nice bar inside too.

The only good thing I found is the location, close to Time Square. Every thing else is poor; unhelpful front desk staff, dirty rooms, overpriced food, below standard buffet, with no pricing on the menus (it's a surprise), and I could go on. If you absolutly want to stay at this hotel, bring your own pillow with you, or you will get a stiff neck the first night, guaranteed.

Staff are very friendly and the hotel is in a good location. Walking distance to Broadway theaters.

The customer services was great as was the location. The bar restaurant was good and reasonable. I would not recommend the breakfast buffet in the Hudson as it is extremely expensive and the hot food bar was not the best for the cost. Go to there coffee shop for a good quick breakfast.

Would have liked better pillows and maybe a store for sodas or waters and snacks

excellent fitness center. great location. comfortable rooms

The location and staff were great!!! The restaurant was very expensive so we chose to go to places around the hotel.

Awesome location. Enjoyed views. Lobby felt crowded. Noisy tin sound sitting on bottom edge of bed

Great hotel to stay at I recommend it to others if your looking for a hotel and new york

I excellent customer service I would recommend this hotel to everyone

I really liked the location and the cleanliness, the room was clean and fresh, and it was top notch. I was really impressed with the the waiter in the club bar, his name was Muhammad Ramzan, he was so courteous and pleasant, and very attentive, most impressed with him.

7th Ave New York NY

Hotel highlights

  • Steps from Broadway Theatre and Winter Garden Theatre
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Sheraton New York Times Square Hotel is next to popular attractions like Broadway Theatre and Winter Garden Theatre. This 4-star hotel has 1780 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a conference center.


Dining

This hotel is home to a café and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 1780 rooms provide minibars, coffee makers, and free bottled water. Guests can expect to find WiFi and 39-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of Sheraton New York Times Square Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Self parking is available for USD 65 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-in, and express check-out.

Room options

Traditional Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton New York Times Square Hotel

Everyone (105) Couples (14) Family (39)
3
Everyone

By on Mar 3, 2020

Review comment responded on Apr 22, 2020

Dear Guest, thank you for staying with us. We are pleased overall you enjoyed your visit and hope to have another opportunity to welcome you back soon for a flawless experience. Joseph Giordano, Reputation Management Coordinator

4
Partner Couples

Be prepared for lower floor room then they try to upgrade you to a higher floor with a view for and extra 45-55 dollars per night.

By , from Cranston, RI on Feb 12, 2020

3
Family

The rooms were way too small and the beds were so uncomfortable!!

By on Jan 27, 2020

4
Everyone

Everything was great except the sheets. They made a lot of noise when you moved in the bed. Got them to bring blankets instead and that worked better. Great location and friendly check in. Bell men were super helpful outside. Nice bar inside too.

By on Jan 13, 2020

5
Everyone

By on Jan 7, 2020

2
Family Family

The only good thing I found is the location, close to Time Square. Every thing else is poor; unhelpful front desk staff, dirty rooms, overpriced food, below standard buffet, with no pricing on the menus (it's a surprise), and I could go on. If you absolutly want to stay at this hotel, bring your own pillow with you, or you will get a stiff neck the first night, guaranteed.

By on Jan 5, 2020

4
Everyone

By on Dec 29, 2019

5
Family

Staff are very friendly and the hotel is in a good location. Walking distance to Broadway theaters.

By on Dec 27, 2019

5
Family

The customer services was great as was the location. The bar restaurant was good and reasonable. I would not recommend the breakfast buffet in the Hudson as it is extremely expensive and the hot food bar was not the best for the cost. Go to there coffee shop for a good quick breakfast.

By , from North Carolina on Dec 19, 2019

2
Everyone

By on Dec 13, 2019

Sheraton New York Times Square Hotel

811 7th Ave, New York, NY 10019
url importing http://www.orbitz.com/New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87-p2.Hotel-Reviews