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Grand Hyatt New York

4.0 out of 5.0

Grand Hyatt New York

4.0 out of 5.0

Recent guest reviews

Absolutely lovely....elegant yet comfortable. Perfect location and concierge was extremely helpful. My room was on the 30th floor with a view..Perfect choice💜

Definitely will stay again, it was Central of everything easy access to the subways

Great location in mid town. The person or people that cleaned my room while there were fantastic. Hotel check in could use a little help. Could just be the time of year and normally doesn't take as long.

Checked in and found a used condom in the room had to change rooms all that was compasated was $75 room charge would expect more

Hyatt hotels are consistent and I enjoy staying there.

You gave my room away. And shuttles me off to another hotel.

Nice hotel good location. Room was clean and updated.

Staff extremely professional and a real pleasure! Valet staff exceptional!

The hotel was great. Staff friendly. Great location.

The staff was rude and condescending and was not what i expected at a Hyatt in such a prestigious location .. midtown Manhattan..when we checked in it was as if they where doing me a favor for staying there and spending my 300 plus per night .. definitely will never stay there again. As a Hilton Diamond member I expect at least 30% of the type of service Hilton gives .. Hyatt failed miserably

It's an excellent hotel..centrally located and conveniently located to most of New York

nice location, close to everything that a tourist wants to do. however, the room was dusty that we had to stay on anti-allergy for the 5 day stay. no bell boy service at the check in. to store our luggage, they charge 3 dollars per bag though we were their customers and had stayed there for 5 days. bathroom was so tiny that a short guy like me had problem washing face without bumping into shelves and walls. at the entrance of this grand hotel, there is water dripping from A/C above. no coffee maker in the room.

Too busy nobody to help. Poor customer service. Super Confusing, long lines to check in and out. Bad receptionist.

The location was perfect. Never had to leave the hotel to jump on the subway. Enjoyed the $15 credit towards market to help offset the resort fee The first night they didn’t have the room we requested so they gave us a $50 credit and had it ready the next day and moved our bags for us Only issue was our shower drain was clogged which they fixed and the AC wasn’t working properly.

Overall good hotel. Rooms need more lighting. Staff was very nice. Rooms were clean.

Friendly staff, beautiful clean hotel with a great location.

We attended a conference at the Grand Hyatt and found the accommodations very nice. The room feels like a small suite. The king size bed was very comfortable. The television was large with a good channel selection. The bathroom was quite small and difficult for two to navigate. The shower was good but could have used a bit more intensity from the stream. The conference facilities were very good with excellent breakfast provided and superb coffee (very important for early morning meetings). The hotel is located right next to Grand Central and walking distance to Times Square. It is a long walk to Central Park. It is very convenient to some excellent restaurants and the subway. The staff was very helpful and they were very willing to meet our needs getting taxis, etc. We would definitely stay again and look forward to that possibility.

109 East 42nd Street New York NY

Hotel highlights

  • Steps from Chrysler Building and Grand Central Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Grand Hyatt New York is next to popular attractions like Chrysler Building and Grand Central Terminal. This 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. It's in central New York and also a short walk from New York Public Library and Times Square.


Dining

Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 37-inch a flat-screen TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and free weekday newspapers.


Property features

At Grand Hyatt New York, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 75 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Standard Room, Allergy Friendly

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Grand Hyatt New York

Everyone (68) Business (39) Couples (94) Family (80) Friends (27) Other (9)
5
Everyone

Absolutely lovely....elegant yet comfortable. Perfect location and concierge was extremely helpful. My room was on the 30th floor with a view..Perfect choice💜

By on Dec 8, 2018

5
Everyone

Definitely will stay again, it was Central of everything easy access to the subways

By on Nov 28, 2018

4
Everyone

Great location in mid town. The person or people that cleaned my room while there were fantastic. Hotel check in could use a little help. Could just be the time of year and normally doesn't take as long.

By on Nov 27, 2018

3
Everyone

By on Nov 27, 2018

4
Everyone

By on Nov 20, 2018

5
Everyone

By on Nov 20, 2018

1
Everyone

Checked in and found a used condom in the room had to change rooms all that was compasated was $75 room charge would expect more

By on Nov 7, 2018

4
Everyone

Hyatt hotels are consistent and I enjoy staying there.

By on Oct 28, 2018

1
Everyone

You gave my room away. And shuttles me off to another hotel.

By , from New York new York on Oct 26, 2018

5
Everyone

Nice hotel good location. Room was clean and updated.

By on Oct 14, 2018