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Recent guest reviews

I had an excellent two nights at the Grand Hyatt. I’m a New Yorker that moved away a few years ago, so I know how noisy the city is, but I heard almost nothing from inside my room. The room is upscale and tasteful, and quite spacious for nyc standards. I love the toiletries brand, and the $15/day breakfast allowance for the Market downstairs was nice.

all fine except no restaurant operational

I loved my stay at Hyatt Grand Central! Clean, great marketplace, nice sized rooms, perfect location and a terrific staff. I stay in a lot of hotels and know what counts and they’ve got it!

Staff was great, but the hotel is in need of major renovation. It is outdated and worn down. Much better options available in NYC.

Bathroom uncomfortable smell

Place looks nice from outside but inside the rooms are dirty and cheap, lights don’t work and there’s no even a microwave for you to warm up a cup of coffee or food, awful, n ok dressers for your clothes either..just bad 👎

Great location!!!

Great property and location. Restaurant would be appreciated.

convenient

Mejorar el servicio de cuartos, no dejaban shampoo, acondicionador y vasos

We would return to this hotel

Shower would not drain. Called the first 2 days we were there and no one came to fix. Housekeeping did not replace wash clothes unless we called. Bathroom is tiny!

There is no restaurant or bar in the hotel. If you want coffee in the morning you have to wait in line at the Starbucks for 30 minutes. At this price, this place should have a few amenities like a restaurant, room service and a bar.

It would be nice for the rooms to have coffee makers. And I paid a “resort” fee and didn’t receive any resort amenities. It was also very loud. One night, another guest had a party until after 2am. Posted signs say quiet hours start at 9pm. The hotel needed to do better to monitor the noise.

East 42nd Street New York NY

Hotel highlights

  • Steps from Grand Central Terminal and Chrysler Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Manhattan, Hyatt Grand Central New York is next to popular attractions like Grand Central Terminal and Chrysler Building. This 1298-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central New York, and also a short walk from 5th Avenue and Bryant Park.


Dining

Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

The 1298 rooms are soundproofed and have an array of amenities, including iPod docks, refrigerators, and laptop-compatible safes. Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include phones, ironing boards, and desks.


Property features

Hyatt Grand Central New York features a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is available for USD 80 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Presidential Suite

1 King Bed | Sleeps 4

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Guest reviews for Hyatt Grand Central New York

Everyone (30) Couples (14) Family (27)
5
Friends

I had an excellent two nights at the Grand Hyatt. I’m a New Yorker that moved away a few years ago, so I know how noisy the city is, but I heard almost nothing from inside my room. The room is upscale and tasteful, and quite spacious for nyc standards. I love the toiletries brand, and the $15/day breakfast allowance for the Market downstairs was nice.

By on Apr 24, 2022

5
Business Business

all fine except no restaurant operational

By on Apr 21, 2022

5
Partner Couples

I loved my stay at Hyatt Grand Central! Clean, great marketplace, nice sized rooms, perfect location and a terrific staff. I stay in a lot of hotels and know what counts and they’ve got it!

By on Apr 19, 2022

3
Family

Staff was great, but the hotel is in need of major renovation. It is outdated and worn down. Much better options available in NYC.

By on Apr 4, 2022

2
Family

Bathroom uncomfortable smell

By on Mar 22, 2022

1
Family

Place looks nice from outside but inside the rooms are dirty and cheap, lights don’t work and there’s no even a microwave for you to warm up a cup of coffee or food, awful, n ok dressers for your clothes either..just bad 👎

By on Mar 21, 2022

5
Family with small children

Great location!!!

By on Mar 20, 2022

4
Everyone

Great property and location. Restaurant would be appreciated.

By on Mar 13, 2022

3
Everyone

By on Feb 20, 2022

5
Family Business Business

convenient

By on Dec 30, 2021

Hyatt Grand Central New York

109 East 42nd Street, New York, NY 10017
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