DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a rooftop terrace, 7-minute walk to Times Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Reception
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(177 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(7 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.8 out of 10
Good
(24 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Accessible King Room with Shower

  • Sleeps 2

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard King Hearing Accessible

  • Sleeps 2

Urban King-Hearing Accessible

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

Two Double Room With City View

  • Sleeps 4

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

Standard Two Double Room

  • Sleeps 4

Freedom Tower View Premium King Room

  • Sleeps 2

City View Premium King Room

  • Sleeps 2

City View Premium Two Double Room

  • Sleeps 4

About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 4-star hotel has 612 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • American Lyric Theater - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, 7-minute walk to Times Square
At DoubleTree by Hilton New York Times Square West, guests have access to a gym, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 90 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a convenience store.
Guests can expect WiFi, wired internet, and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Jan 6, 2026 start from $97.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is there parking available at DoubleTree by Hilton New York Times Square West?

Yes, valet parking is offered for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West feature a casino on the premises?

No, DoubleTree by Hilton New York Times Square West doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about DoubleTree by Hilton New York Times Square West?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Does DoubleTree by Hilton New York Times Square West have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does DoubleTree by Hilton New York Times Square West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton New York Times Square West serves a full breakfast for a surcharge each morning at Good Times.

Does DoubleTree by Hilton New York Times Square West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton New York Times Square West for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Does DoubleTree by Hilton New York Times Square West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to DoubleTree by Hilton New York Times Square West?

The closest major airport to DoubleTree by Hilton New York Times Square West is LaGuardia Airport (LGA), which is 9.4 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.4 mi away (15-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton New York Times Square West?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1414 out of 3463 reviews
Rating 8 - Good. 776 out of 3463 reviews
Rating 6 - Okay. 607 out of 3463 reviews
Rating 4 - Poor. 290 out of 3463 reviews
Rating 2 - Terrible. 376 out of 3463 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Dec 2025

10/10 Excellent

Maksim

Liked: Cleanliness, amenities, property conditions & facilities
We got the most amazing view from our room! The staff was extremely nice and helpful, the bed was SO COMFORTABLE! Only thing is you do sometimes hear the elevator squeak throughout the night, so if you’re a light sleeper you might want to use ear plugs (which they will send to your room). Other than that it was absolutely amazing and will definitely be booking here again!
Our view!
Our view!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, close to everything!
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Location location Location!!staff were friendly and very professional
Stayed 4 nights in Nov 2025

10/10 Excellent

Forest

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, good maids. staff enforces 3 pm check in to the tee so dont arrive a hour early.
Stayed 4 nights in Nov 2025

6/10 Okay

Rhonda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in went well. Friendly staff. Room was small but fine for our needs. Great view from 36 floor. Bed was similar to a futon. It was fine since we were very tired when we got back to the room. Beware if you're on the 36 floor. The rooftop bar is on 37. Friday and Saturday there is very loud music until late, like until after 2am. Once again, we were so tired it didn't matter much but it could be a problem if you want to get to bed at a reasonable time and get up early. Loved the location! Subway entrance was just down the block so very easy to get around.
Stayed 4 nights in Nov 2025

8/10 Good

Casandra

Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Davinson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyungdong

Stayed 2 nights in Sep 2025

10/10 Excellent

Taguhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room was clean. It is 6 minutes walking distance from Time Square!
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Sep 2025

4/10 Poor

Faina

Disliked: Staff & service
They are understaffed, you don’t necessarily get the room you are booking and the staff is unpleasant and unprofessional
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was real nice inconvenient
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable for my overnight stay before taking my cruise. Great location and very friendly and helpful staff. I will return. The Bellman (Carlos) is a gem.
Stayed 1 night in Sep 2025

2/10 Terrible

Chitmanee

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were very rude. They don’t seem very willing to work. The blanket was dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Chetan

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and.location were good. Check in was a nightmare due to log line. We had somewhere to be so left bags with bag service instead if checking in which saved a lot of time. Bag service was great.
Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Stayed 3 nights in Sep 2025

10/10 Excellent

Curt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Victory

Stayed 6 nights in Sep 2025

4/10 Poor

Drake

Disliked: Cleanliness, property conditions & facilities
We arrived and the king bed we booked was all gone. We were given two small beds and a room without air conditioning. We were able to switch rooms later to one with a broken television
Stayed 2 nights in Sep 2025

2/10 Terrible

Chelsea

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would never stay at this property again. This was my 1st trip to New York and upon arriving we had the absolute worst experience with checking in. Their card machine was down and kept declining our credit card for check in. Before they realized it was them and not me, they were extremely rude and dismissive. The guy checking me in continuously told me it was my problem and not them when I tried 4 different cards...and not once did he apologize once another co worker or assistant manger told him it was their system.....We waited for what seemed like forever for them to figure out what to do, while the line behind us continued to grow longer and longer. We were so exhausted and frustrated. They then had us fill out a long authorization form which charged me a dollar to even do that. When I told them that, they again denied it when the charge is literally right there...We were never offered compensation or anything to help with the huge inconvenience; not even an apology. I would never stay at this hotel again .
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view
Stayed 4 nights in Sep 2025

10/10 Excellent

Nazmul, Ellisville

Stayed 1 night in Sep 2025