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DoubleTree by Hilton New York Times Square West

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
City view
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(201 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

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Exterior detail

Truss Hotel Times Square

Manhattan
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 3,085 reviews
$143 nightly
The price is $168
Apr 5 - Apr 6
Total with taxes and fees
Truss Hotel Times Square

About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 4-star hotel has 612 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

At DoubleTree by Hilton New York Times Square West, guests have access to a gym, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 90 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a convenience store.
Guests can expect WiFi, wired internet, and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 7,402 reviews
$184 nightly
The price is $215
Apr 5 - Apr 6
Total with taxes and fees
Sheraton New York Times Square Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Apr 12, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Bryant Park. You'll also find Madison Square Garden and 5th Avenue less than a mile away.

Is parking available on site at DoubleTree by Hilton New York Times Square West?

Yes, valet parking is offered for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West feature a casino on the premises?

No, DoubleTree by Hilton New York Times Square West doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New York Times Square West?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton New York Times Square West?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Are there hot tubs at DoubleTree by Hilton New York Times Square West?

Yes, some guestrooms at this hotel feature private spa tubs.

Does DoubleTree by Hilton New York Times Square West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton New York Times Square West serves a full breakfast for a surcharge each morning at Good Times.

Does DoubleTree by Hilton New York Times Square West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton New York Times Square West for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton New York Times Square West?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to DoubleTree by Hilton New York Times Square West?

The closest major airport to DoubleTree by Hilton New York Times Square West is LaGuardia Airport (LGA), which is 9.4 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.4 mi away (15-minute drive).

Are there rooms with balconies at DoubleTree by Hilton New York Times Square West?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1594 out of 3788 reviews
Rating 8 - Good. 831 out of 3788 reviews
Rating 6 - Okay. 647 out of 3788 reviews
Rating 4 - Poor. 316 out of 3788 reviews
Rating 2 - Terrible. 400 out of 3788 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Janeth

Stayed 1 night in Feb 2026

10/10 Excellent

Dora

Stayed 1 night in Feb 2026

10/10 Excellent

Roberto

Stayed 3 nights in Dec 2025

6/10 Okay

John

Traveled with family and small children
Liked: Cleanliness
Small room, shower water dripping outside, the staff is amazing 👏
Stayed 4 nights in Dec 2025

4/10 Poor

Patti

The hotel was nice, and clean. We however had no heat and they apparently moved us but never told us. Then were very rude about it later.
Stayed 3 nights in Dec 2025

10/10 Excellent

Greg

Stayed 2 nights in Dec 2025

10/10 Excellent

Arelis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the rooms were great. Adriana from housekeeping and Kelvin and Alysse were awesome. The breakfast, internet and amenities were great.
Stayed 4 nights in Dec 2025

4/10 Poor

Mallory

Disliked: Cleanliness, staff & service, property conditions & facilities
On site restaurant was very expensive and it wasn’t but burgers and fries and was $130 for 3 people. Our room wasn’t ready at check in. Limited elevators for a ton of people. Staff not helpful.
Stayed 4 nights in Dec 2025

6/10 Okay

Trisha

Traveled with partner
Liked: Property conditions & facilities
There was so much confusion between Expedia and the hotel regarding my reservation. I was informed by the hotel that two reservations were made in my name. They checked me in through one reservation, but said I had to contact Expedia to cancel the second reservation. I contacted Expedia through the chat in the app. Expedia claimed there was only one reservation seen on their end and assured me I would not be charged/penalized for the second reservation. They were wrong. I ended up getting charged a no-show fee of $295+ for the second reservation by the hotel. Expedia then told me they could not issue a refund - it had to be the hotel! Ultimately, Expedia could not help me. They supposedly escalated the case which would have taken days. On the day of check out, I decided to explain the situation to a front desk attendant named Joanna (?), in hopes of resolving this right away. She identified the mistake and was able to refund the no-show fee. I appreciated her help and patience!! I'm still not certain who was responsible for the double-booking error. I am just happy to get a refund for a charge that was not my mistake, but with this experience, I have lost a little confidence in the reservation system and the communication between the hotel and Expedia. Thank you to the hotel staff member who helped resolve my issue! As far as the property, it was a great location. The hotel itself is relatively clean, despite the heavy traffic during the holidays.
Stayed 2 nights in Dec 2025

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were small but clean.
Stayed 6 nights in Dec 2025

10/10 Excellent

Raúl

Stayed 3 nights in Dec 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and professional. The rooms were clean and well kept. One of our two rooms did not have a fridge like it was supposed to, but didn't end up being a big deal. Like most New York Hotels, the lobby and elevators are always an adventure, but thats not an explicit compalint on this hotel, just something to be aware of. The staff went out of their way to assist in any way necessary.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room good size. Employees exceptional. Very professional, friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

marlene

Stayed 2 nights in Dec 2025

6/10 Okay

SHAMS

Stayed 3 nights in Dec 2025

10/10 Excellent

Amin, Lewisville

Stayed 4 nights in Dec 2025

2/10 Terrible

Eric

Traveled with family
They cancelled my room
Stayed 1 night in Dec 2025

8/10 Good

faisal

Stayed 3 nights in Dec 2025

10/10 Excellent

MINJI

Liked: Cleanliness, property conditions & facilities
Good!!!
Stayed 1 night in Dec 2025

4/10 Poor

Christine

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at your property over the weekend with my family. We were a party of eight and I booked four rooms. For starters the billing was not correct and instead of charging my CC my three sons incurred the charges which we had corrected. The water pressure in the rooms was non existent. In addition the staff at the rooftop bar were very rude and one of the nights we went up to the bar we were asked to leave because their was a private party that was starting a few hours later… the staff was rude in their approach and suggested we go down to the first floor bar and told us we would not have much time as the bar closes at 10:45. I would not recommend staying at this location.
Stayed 2 nights in Dec 2025

2/10 Terrible

Marwa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room very small, not as big as the 20m2 described in the the website. There was no room fridge to keep tiny snack for the little ones. No indication of what so ever services availible. They say that they can put a crib in the room but never managed to put due to the lack of space abviousely. It was said that parking is available, at the end of the day the parking is not the Hotels parking, the fees are exagerated, the wait was so long (40 minutes to drop the car) for no apparent reason. And the fees explained at the hotel are doubled once you're in the parking. No access to the car through the whole stay and you have to keep the keys with the "valet" that didn't valet anything. Thanks but never again!
Stayed 2 nights in Dec 2025

8/10 Good

Brooke

Great location, clean and friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Jessica

Stayed 4 nights in Dec 2025

4/10 Poor

Ruben

Stayed 2 nights in Dec 2025

6/10 Okay

husam

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room very small, the closet not enough even for one person clothes, no small refrigerator like other places, waiting to long for the elevator, the shower doors leeks water when you use till it gets in to the room
Stayed 2 nights in Dec 2025

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