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DoubleTree by Hilton New York Times Square West

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
City view
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(208 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

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About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 4-star hotel has 612 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

At DoubleTree by Hilton New York Times Square West, guests have access to a gym, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 90 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a porter/bellhop.
Guests can expect WiFi, wired internet, and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on May 25, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Bryant Park. You'll also find Madison Square Garden and 5th Avenue less than a mile away.

Is parking available on site at DoubleTree by Hilton New York Times Square West?

Yes, valet parking is offered for USD 90 per day and self parking is available for USD 70 per day.

Does DoubleTree by Hilton New York Times Square West feature a casino on the premises?

No, DoubleTree by Hilton New York Times Square West doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New York Times Square West?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton New York Times Square West good for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private hot tub.

Are there hot tubs at DoubleTree by Hilton New York Times Square West?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton New York Times Square West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton New York Times Square West serves a full breakfast for a surcharge each morning at Good Times.

Does DoubleTree by Hilton New York Times Square West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton New York Times Square West for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton New York Times Square West?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to DoubleTree by Hilton New York Times Square West?

The closest major airport to DoubleTree by Hilton New York Times Square West is LaGuardia Airport (LGA), which is 9.4 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.4 mi away (15-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton New York Times Square West?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1657 out of 3904 reviews
Rating 8 - Good. 852 out of 3904 reviews
Rating 6 - Okay. 660 out of 3904 reviews
Rating 4 - Poor. 324 out of 3904 reviews
Rating 2 - Terrible. 411 out of 3904 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ARUN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were good property is run down
Stayed 2 nights in Apr 2026

6/10 Okay

michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are very old and needs to be remodeled. Took for ever to get an elevator. Anytime you took a shower or any other rooms took a shower the pipes in our room would make a loud vibrating noise that would go on for 1520 minutes at a time
Stayed 2 nights in Apr 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

8/10 Good

Tizoc, Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & staff was friendly. Hall was a little small. Would stay again
Stayed 2 nights in Mar 2026

6/10 Okay

Janeth

Stayed 1 night in Feb 2026

8/10 Good

Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was nice but hotel was not that nice
Stayed 1 night in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Feb 2026

10/10 Excellent

Keith, College Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellman, carlos? AMAZING personality . Thanks for all you do brother.
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Stayed 4 nights in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Jan 2026

8/10 Good

Jamaal

Traveled with partner
Liked: Cleanliness, amenities
Staff was truly on call no matter the time. House keeping was always available which we loved. Rooms were a lil smaller than we anticipated, but the location of the hotel was worth the stay! Thank You Doubletree for a remarkable experience.
Stayed 4 nights in Jan 2026

4/10 Poor

Samuel, Delray Beach

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Small room to even walk around the bed. Lobby door glass is broken. Overcrowded with slow elevators.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jonah, Norfolk

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 4 nights in Jan 2026

4/10 Poor

Benjamin, Bristol

Traveled with family
Liked: Cleanliness
The room was freezing cold with the heating not working. We had to wait ages for the lift every time we wanted to use them due to queues.Staff were friendly though and the bed was comfortable and room was clean. Good location in Manhattan.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, property conditions & facilities
clean room, nice view from the room, good location. the only thing the heater didn't seem to work properly, room was little cold although I turned on the heater air coming out from the vent was cold.
Stayed 1 night in Jan 2026

6/10 Okay

Felipe

Stayed 1 night in Feb 2026

8/10 Good

Merli

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026

6/10 Okay

James

Stayed 2 nights in Jan 2026

10/10 Excellent

amy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

2/10 Terrible

Barrie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Heating did not work properly, the heater was very loud and rattling. Absolutely freezing, unfortunately no other room available.
Stayed 1 night in Jan 2026

8/10 Good

Stefano

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

amber

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
What started as a three night stay turned into two full weeks while we were apartment hunting. Although the beds weren't top-notch, the staff was so friendly and accommodating during our entire stay it really made us feel like home away from home. home
Stayed 2 nights in Jan 2026

8/10 Good

Geordie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good price, and decently-sized room for a solo traveller. Lobby and hallways are definitely showing some wear, but the room was clean and bathroom seemed renovated. The elevators were somewhat problematic - only 4 small elevators for 36 floors of guests, and they often gatekeep 2 of them for those going to the rooftop bar, which leaves only 2 for all hotel guests. This created long wait times and unnecessary chaos in the lobby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Isaiah

Stayed 2 nights in Jan 2026

4/10 Poor

Charlotte

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So first of all we were on our honeymoon and we ordered a king size bed. When we got there we got two double beds but charged for the king size bed. Second our room door would jot lock unless you slamed it shut you could enter the room with our a key card. Third for 3 nights there was no heat in the room. Each night i had to go down stairs to let them know tbey said sorry and that they could cresit my account of 80.00 so that we could have breakfast while at the hotel. The 80.00 credit did not get applied and just gave 25.00 credit. The last night they finally brought up a space heater in the room. The say we were checking out we went to have breakfast as they had given me a credit on my account we had the breakfast and then checked out when i got home they had charged me for the breakfast on my credit card and with the exchange it equaled out to 94.23 for a biffet breakfast for 2 people. I had to call them and they said that it was not charged but looked into it and came back to appolized for the charge and then had to refund to my cresit card so had to wait for that to apply to my cresit card. There was not much light in the roon either. Over all not too impressed and lots of problems. The staff was ok. They listened to my complaints and said they were going to do so.ething about it but never. So disappointing
This was my blanket on my bed a big hole in it.
Stayed 4 nights in Jan 2026

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