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Recent guest reviews

The telephones in the room had a layer of dust on them even though Marriott advertised 'a new standard of ckean'. The sheets, bathroom fixtures, carpet, and towels were clean. A fair value for price paid.

I liked the wall paper & artwork & the large window. The toilet got stuck & it was about 2 hours before the workman came to fix it. Not enough hot water in the shower, although plenty in the sink. Good location for us

I've visited this property in 2015 and had a decent stay. So, when returning to NYC, I decided to stay at this hotel again. Unfortunately, the valet parking is no longer and had to use a parking garage with no in/out service. Check in was smooth and contactless. However, the room its self had no working TV and the bathroom had urine in the toilet and on the seat and the soap bar had been used. It was really late at this point and I was tired so I decided I would let them know at check out of the issues. I did let the front desk know and they did not seem shocked. Not sure if this is something that happens alot there but I will not be returning to this establishment again.

I’ve stayed here before and the property is looking very tired now. I was surprised, given lower occupancy, they put me in a tiny room; all my previous stays my rooms were much more ample in size, this one was extremely cramped and dark. The location is close to friends which is why I chose it but in future I will look for another area hotel until they renovate.

Nice Hotel, suffering due to COVID, neighborhood not the best but NYC rapidly going to hell. Nice room, clean, safe.

Convenient for us. We have stayed 4 times this year. Right near my partners place of work. Staff is friendly. Rooms are clean.

The place is safe. Cleaness is excellent . Near many places like Subway train, restaurants or buses.

It was close to where my partner and I needed to be. For the most part is was a nice quiet stay.

Missed Breakfast but it is the way it is right now.

clean,, having microwave, and frig staff friendly and helpful

Location worked for me being close to the subway and buses

E 92nd St New York NY

Hotel highlights

  • Close to Central Park and Mount Sinai Hospital
  • Free WiFi and wired Internet in rooms and public areas
  • Business center
  • Laundry facilities

Located in Upper East Side, Courtyard by Marriott New York Manhattan/Upper East Side is within a mile (2 km) of popular sights such as Central Park and Mount Sinai Hospital. The 226 rooms at this 3-star hotel include refrigerators, microwaves, and coffee makers.


Rooms

The 226 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are also standard.


Property features

Courtyard by Marriott New York Manhattan/Upper East Side features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is available for USD 67 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Courtyard by Marriott New York Manhattan/Upper East Side

Everyone (40) Couples (9) Family (21)
4
Partner Couples

The telephones in the room had a layer of dust on them even though Marriott advertised 'a new standard of ckean'. The sheets, bathroom fixtures, carpet, and towels were clean. A fair value for price paid.

By on May 4, 2021

3
Family

I liked the wall paper & artwork & the large window. The toilet got stuck & it was about 2 hours before the workman came to fix it. Not enough hot water in the shower, although plenty in the sink. Good location for us

By on Apr 24, 2021

4
Everyone

By on Apr 16, 2021

2
Partner Couples Family

I've visited this property in 2015 and had a decent stay. So, when returning to NYC, I decided to stay at this hotel again. Unfortunately, the valet parking is no longer and had to use a parking garage with no in/out service. Check in was smooth and contactless. However, the room its self had no working TV and the bathroom had urine in the toilet and on the seat and the soap bar had been used. It was really late at this point and I was tired so I decided I would let them know at check out of the issues. I did let the front desk know and they did not seem shocked. Not sure if this is something that happens alot there but I will not be returning to this establishment again.

By on Apr 14, 2021

Review comment responded on Apr 14, 2021

We appreciate you taking the time to leave us this feedback. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

5
Everyone

By on Apr 12, 2021

3
Everyone

I’ve stayed here before and the property is looking very tired now. I was surprised, given lower occupancy, they put me in a tiny room; all my previous stays my rooms were much more ample in size, this one was extremely cramped and dark. The location is close to friends which is why I chose it but in future I will look for another area hotel until they renovate.

By on Apr 11, 2021

Review comment responded on Apr 11, 2021

We appreciate the feedback. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

4
Business Business

Nice Hotel, suffering due to COVID, neighborhood not the best but NYC rapidly going to hell. Nice room, clean, safe.

By on Mar 31, 2021

Review comment responded on Mar 31, 2021

Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Marriott Courtyard New York Manhattan/Upper East Side. We'd like to share an even better experience with you soon. Have a lovely day!

5
Everyone

By on Mar 28, 2021

Review comment responded on Apr 8, 2021

Thanks for the outstanding rating! We're delighted your time at Marriott Courtyard New York Manhattan/Upper East Side was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

4
Everyone

By on Mar 26, 2021

Review comment responded on Apr 5, 2021

Thank you for taking the time to share your review with us! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Marriott Courtyard New York Manhattan/Upper East Side. Thank you and have a wonderful day!

4
Partner Couples

Convenient for us. We have stayed 4 times this year. Right near my partners place of work. Staff is friendly. Rooms are clean.

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

Thanks for the amazing review! It's excellent your time at Marriott Courtyard New York Manhattan/Upper East Side was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!

Courtyard by Marriott New York Manhattan/Upper East Side

410 E 92nd St, New York, NY 10128
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