Horrible experience. There was no shower curtain and the TV did not work. Took almost 30 minutes to get curtain, he could not fix TV. I was told they would send someone to fix it. Never happened. There was no hair dryer in room or supplies to make coffee. Room Service never came, I had to take a roll of toilet paper from a cart.
Parking was a short walk across 6th Ave, and included a $15 discount from the standard rate. There are other garages nearby but at full rate. Be sure to get the hotel front desk to stamp your parking stub so you get the discount.
I loved the bed and pillows were above average, actually extremly comfortable. Room pretty much nice and clean, although it didnt have a mini cooler/fridge and coffee machine had no coffe bags and seemed to be out of service.
The property was okay however, the telephone in the room did not work and the sheets were a bit dusty. Unlike other hotels, this one did not provide anything to make tea or coffee.
Location was great. Street parking available on the weekend!
Friendly staff, very clean comfortable rooms, great location
I was very disappointed with the uncleanliness of My room . It was unstocked with toilet tissue, soap and it didn’t have a dryer I can see where it was removed I also found dirty male clothes and shoes in the closet . The front desk was unhelpful they refused to comp the night. I want a refund it’s bad enough they didn’t serve breakfast as advertised.
the bed was too small, impossible to sleep. it was advertised as king size but it was a very misleading description.
Extremely small rooms!!! Everything is dated. The best thing about this hotel is the happy hour between 5-8. The bartenders were very friendly!!
Im so very disappointed because I arrived exactly 3pm that's the time of check in, now im checking in about 3:45pm , then when I check in to my room is not exactly that I book, my booking is 1 King bed with the city view, the receptionist give me regular room, when I go to the receptionist she said there is no room available? how come? that's why I said? What is the important of my booking without nothing.Thats why im so very disappointed., instead I recommend to my friends and family nothing.Then the receptionist is not friendly. I don't wanna come back in this property.
This was a pretty average stay. The rooms were fairly small and usually that wouldn't be a problem, but I was hoping for something a bit more spacious if there were going to be double beds. I also wish we were told ahead of time that there was loud construction going on at the time. It was directly outside of our room and extremely loud.
Located in Midtown, Holiday Inn Manhattan 6th Ave - Chelsea, an IHG Hotel is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Empire State Building. This 3-star hotel has 226 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is available for a fee.
The 226 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
Guests of Holiday Inn Manhattan 6th Ave - Chelsea, an IHG Hotel enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 33 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.
Horrible experience. There was no shower curtain and the TV did not work. Took almost 30 minutes to get curtain, he could not fix TV. I was told they would send someone to fix it. Never happened. There was no hair dryer in room or supplies to make coffee. Room Service never came, I had to take a roll of toilet paper from a cart.
Parking was a short walk across 6th Ave, and included a $15 discount from the standard rate. There are other garages nearby but at full rate. Be sure to get the hotel front desk to stamp your parking stub so you get the discount.
We are glad you had a great time with us. Thank you so much for letting us know in this wonderful review.
I loved the bed and pillows were above average, actually extremly comfortable. Room pretty much nice and clean, although it didnt have a mini cooler/fridge and coffee machine had no coffe bags and seemed to be out of service.
We apologize for any miscommunication or not informing you upon check in that coffee is available upon request at the front desk. We should do a better job in communicating that with you and we promise next time we will. Other then that we are truly honored you had a great time with us and we promise next time you will have an even better time.
Thank you for choosing us. We appreciate your feedback.
Thank you for your feedback. We will address all your concerns directly with our staff to improve our service.
Thank you for your positive feedback. We hope to see you back soon.
Thank you for staying with us. We appreciate your feedback.
Thank you for staying with us. We appreciate the positive feedback.
The property was okay however, the telephone in the room did not work and the sheets were a bit dusty. Unlike other hotels, this one did not provide anything to make tea or coffee.
We truly apologize we couldn't satisfy all your needs. Our staff works hard to make sure all our guest leave satisfied with your stay. We are sorry for the phone in the room not working or the sheets being dirty. The next time you have any of these issues please make sure you contact someone at the front desk or anyone on our staff and we will make sure to rectify these issues for you. In terms of coffee all our rooms have coffee machines with complimentary coffee.
Location was great. Street parking available on the weekend!
Thank you for choosing us. We appreciate your feedback.
We truly apologize for the inconvenience. We will address this directly with our staff and work closer together to prevent this from happening.