The lively sports bar nightly was great! The gym was hot on day 1. Without me complaining, AC was fixed by day 2. Staff kind and friendly!! Clean. Elevators worked. Room sufficient. And the ramen is AMAZING!!! The area wasn’t super visitor friendly for me nor did it feel totally safe walking home alone at night. I spent way more on Uber coming home at night than I had planned for my security. Would choose a different neighborhood for next NYC stay but the hotel was sufficient…
The rooftop bar is not to be missed. The room was great super clean - not huge, but very comfortable!
Overall this hotel was perfectly fine. We were mostly there to sleep and store our stuff. The room was clean and we really enjoyed the location. My complaints were that the shower didn't have a proper door so the bathroom floor was soaked. Also when our neighbors used their shower we heard a loud high pitched whine.....which was very annoying in the middle of the night, when we called the front desk they informed us it was a known issue, which would have been helpful to know ahead of time or have a different room to begin with.
The room with a king bed was small but livable. The elevator required your key card to operate and required inserting and pulling out the card many times to get it to read the card. The room door was only a little better. The shower drain was clogged. The desk lamp was crooked, a cabinet knob was almost falling off.
This is an acceptable place to stay when NYC hotel prices are sky-high, as they were right before Xmas. Clean enough, but room very small, bare-bones. One elevator not working. I won't say anything about the staffing because most hotels are hurting on that.
Elevator issues; lack of hot water
The hotel was a good value, but the air-conditioner wasn’t working the night we stayed, so we opened the window.
It was fine
Very clean and cozy loved the experience. Enjoyed the neighborhood and downstairs restaurant
I dont like the rooms hotel. Furniture broken and in the room behind me with have problem because with have a big dog all day barking.
Our room was plenty big, including the bathroom. We had a gorgeous view of the city. The staff were friendly and helpful. We were close to two subway stations, and we really enjoyed being able to walk through Chinatown and Little Italy.
It was a lovely stay. Room was very clean - I did not notice anything dirty or old from prior stays. Bed was super comfy. I really liked that the thermostat was easy to use - some hotels have that obnoxious huge heater/air conditioner on the floor which never seems to work right. Wyndham had just a simple up/down thermostat on the wall.
Small but clean and nicely laid out room. Would definitely stay again.
The staff was very courteous and the location is near everything
Located in Manhattan, Wyndham Garden Chinatown is within a 10-minute walk of popular sights such as Museum of Chinese in Americas and Bowery Ballroom. This 106-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.
In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a rooftop bar. Get a pick-me-up at the coffee shop/cafe.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available.
Wyndham Garden Chinatown offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and express check-out.
The lively sports bar nightly was great! The gym was hot on day 1. Without me complaining, AC was fixed by day 2. Staff kind and friendly!! Clean. Elevators worked. Room sufficient. And the ramen is AMAZING!!! The area wasn’t super visitor friendly for me nor did it feel totally safe walking home alone at night. I spent way more on Uber coming home at night than I had planned for my security. Would choose a different neighborhood for next NYC stay but the hotel was sufficient…
The rooftop bar is not to be missed. The room was great super clean - not huge, but very comfortable!
Overall this hotel was perfectly fine. We were mostly there to sleep and store our stuff. The room was clean and we really enjoyed the location. My complaints were that the shower didn't have a proper door so the bathroom floor was soaked. Also when our neighbors used their shower we heard a loud high pitched whine.....which was very annoying in the middle of the night, when we called the front desk they informed us it was a known issue, which would have been helpful to know ahead of time or have a different room to begin with.
Brittany, Thank you for the review and letting us know about the issues that were experienced during your stay. This will help us in preventing the issue in the future.
The room with a king bed was small but livable. The elevator required your key card to operate and required inserting and pulling out the card many times to get it to read the card. The room door was only a little better. The shower drain was clogged. The desk lamp was crooked, a cabinet knob was almost falling off.
Hello Paul, I am sorry to hear that you experienced some issues with the room. Rest assured, your feedback will be passed on so that this may be prevented in the future. Hopefully we will get the chance to have you back with us in the future!
This is an acceptable place to stay when NYC hotel prices are sky-high, as they were right before Xmas. Clean enough, but room very small, bare-bones. One elevator not working. I won't say anything about the staffing because most hotels are hurting on that.
Hello Brenda, I am sorry to hear that there was an issue with the elevator during your stay. Unfortunately things do happen, but hopefully we will see you back here in the future!
Elevator issues; lack of hot water
The hotel was a good value, but the air-conditioner wasn’t working the night we stayed, so we opened the window.
It was fine
Very clean and cozy loved the experience. Enjoyed the neighborhood and downstairs restaurant
Dear Anonymous , Thank you for sharing your experience at Expedia and for choosing to stay here with us at Wyndham Garden Chinatown! I am glad to hear that you enjoyed your accommodations, particularly, our room’s cleanliness! Your feedback is very important to us, especially during this time, as we use this to continue improving our services! Here at Wyndham Garden Chinatown, we strive to deliver a great experience every time that you choose to stay with us! We look forward to your next visit and hope you have a great day! Warmest Regards, Sean Sy Front Office Manager
Peter, Thank you for taking the time to leave your feedback, it is very much appreciated.