Skip to main content
Beginning of main content

Park Lane Hotel

4.0 out of 5.0

Recent guest reviews

Park lane hotel sits across from central parks southern most entrance. It's centrally located near many great shops and restaurants to please all. The hotels description of our particular room promised a good view of the park from our spacious window. The view however left something to be desired as in we only had a sliver of a view of the south east corner. The room was clean and comfortable with plenty of room for two people and a very spacious bathroom. The bathroom was in working order but if your neighbor ran the water you felt it in your shower. The closet had plenty of room for our clothes and bags however it lacked a light. This hotel offers everything you may need for a weekend getaway in to New York City, or for a nice weeks vacation.

Breakfast buffet, the waiter charged us $12 for room service while we pay direct and ate in the restaurant

Loved the location of the hotel near Central and conveniently close to many attractions. There is a coffee/snack shop as well as a restaurant in the hotel which made it convenient.

This hotel is in a perfect location to access all that New York has to offer! Central Park is directly across the street and there are fantastic restaurants all around. Sarabeths was delicious! The taxis and subway stops are everywhere and found it was really easy to get around. The hotel is a bit dated and the Fitness room is not great but I'd definitely stay here again.

We had a wonder trip to NYC and great stay at the Park Lane!

The staff was very friendly and also very cooperative

only stayed three night and four days to short. A little odor from the horse in the north entrance.

The location is excellent , next to the park and half a block from the metro station In the middle of NYC The hotel isn't outdated , rooms are old. All rooms had safety box but not my room we call and they kindly say that it was weird but the were going to put one as soon as possible Well the soon as posssible never came , when we call the third time , they told us that they had a safety box downstairs , which the let us use after the second night We order something from amazon , the things arrive and they said there was nothing , so we had to call amazon and they said who received it and when we call concierge the found it So it was little things but still for me that is why my review was like that

Great hotel is really close to central park has a nice view

Hotel is charming and best you can have for midtown location. You can walk across the street to Central Park and also walk to best NYC shopping or finest museums.

The hotel was great overall, staff was kind and good hotel's location was also great we walked everywhere and 10 meters away there was a subway station. However, hotel was charged us 35 USD per night as a facility fee and 2.93 dollars as a tax per night which is noticed in the confirmation, so know you will be asked to pay that amount.

Maximum three stars hotel! Over priced ! The carpets is dirty everywhere! Breakfast is cold and pure, but will cost you 40 dollars! Stuff at the breakfast area is unwelcome! Never will stay here any more!

I live the park lane hotel. Me and my husband always choose to stay here because it's location, fantastic view, confortable room and bed. Good cost benefit!

The room did not have heat in January in NY! We'd gone to the city for an Anniversary celebration which was spoiled by this stay. We checked in at 5pm and the room was cool so we turned on the heat. After a dinner/symphony evening, we returned at 11pm and the room was still cool. By 6am it was simply to cold to stay. We alerted the front desk and checked out. Every hotel at every level should offer heat in the winter. If there is a failure in that area, full compensation should be made. Certainly a NY hotel in the Central Park area should at the very least be offering heat! Additional resort fees were removed at our request. In writing I requested a comp'ed night in lieu of a full refund. That offer was refused. And so our Anniversary weekend in NY was a loss. We will not stay there again and I do not recommend any hotel that refuses to correct it's mistakes.

My husband and I loved our experience here at the Park Lane Hotel. The location was ideal and the customer service exceptional. Our room was quiet, cozy, and a nice view of the city and partial park. We will definitely return!

Very friendly staff. The room was a nice size and clean and quiet. This is not a trendy hotel. It's elegant, which is so much nicer.

1st the hotel arranged for a car to pick us up---went to wrong hotel 2nd wrong hotel was a sister hotel were told to take our luggage and walk at 11pm the 10 blocks to the right one 3rd upon check in the front desk told us that they had different info. so it would be an extra $200 per nite, even though we had the paper work from orbitiz 4th we were told by the hotel itself (not some 800 number ) that they had 24 hour room service, I have to eat at specific time "oh yea our kitchen is closed PERMANENTLY has been for weeks 5th no heat in room NY in DEC

This Hotel isn't as nice as the Holiday Inn for far less! Very disappointing!

It is near wonderful things to do in NYC starting with Central Park. It is also near the most exclusive stores in America as well as Rockefeller Center. The hotel room was spacious and the staff very friendly.

Our room had an amazing park view, it was a good size (three closets!) very comfortable bed and clean. But the bathroom in particular is very tired. Some cracked tiles etc. But we gladly traded that for the view and park front location. The only other real negative was the lack of bellmen when we wanted to store and pickup our bags. We had to wait 20 minutes!

Room options

Executive Studio Suite, 1 King Bed, Park View

King 1 | Sleeps 2

Executive Double Room, City View

Full 2 | Sleeps 4

Executive Room, 2 Double Beds, Park View

Full 2 | Sleeps 4

Executive Room, 1 King Bed, Park View

King 1 | Sleeps 2

Guest reviews for Park Lane Hotel

Everyone (27) Business (64) Couples (174) Family (95) Other (24) Friends (26)
3
Everyone

Park lane hotel sits across from central parks southern most entrance. It's centrally located near many great shops and restaurants to please all. The hotels description of our particular room promised a good view of the park from our spacious window. The view however left something to be desired as in we only had a sliver of a view of the south east corner. The room was clean and comfortable with plenty of room for two people and a very spacious bathroom. The bathroom was in working order but if your neighbor ran the water you felt it in your shower. The closet had plenty of room for our clothes and bags however it lacked a light. This hotel offers everything you may need for a weekend getaway in to New York City, or for a nice weeks vacation.

By , from San Francisco on Sep 6, 2017

3

nice hotel

Everyone

Breakfast buffet, the waiter charged us $12 for room service while we pay direct and ate in the restaurant

By , from Southern California on Aug 26, 2017

4

great hotel right next to central park

Everyone

Loved the location of the hotel near Central and conveniently close to many attractions. There is a coffee/snack shop as well as a restaurant in the hotel which made it convenient.

By , from New Hampshire on Aug 21, 2017

5

perfect location!

Everyone

This hotel is in a perfect location to access all that New York has to offer! Central Park is directly across the street and there are fantastic restaurants all around. Sarabeths was delicious! The taxis and subway stops are everywhere and found it was really easy to get around. The hotel is a bit dated and the Fitness room is not great but I'd definitely stay here again.

By , from UT on Jul 31, 2017

5

great location, great staff!

Everyone
Park Lane! Right across the street from Central Park!

We had a wonder trip to NYC and great stay at the Park Lane!

By , from Buffalo,NY on Jul 27, 2017

5

very friendly and cooperative

Everyone

The staff was very friendly and also very cooperative

By on Jul 8, 2017

5

good location

Everyone

only stayed three night and four days to short. A little odor from the horse in the north entrance.

By , from miami beach on Jul 3, 2017

Review comment responded on Jul 7, 2017

Thank you for the 5 star rating, and I hope we will see you again in the near future. We appreciate all our Guest's comments , positive or negative. It allows us has a hotel to improve our service. We will be looking into both your comments. Thank you again

3

terrific location but it's old

Everyone

The location is excellent , next to the park and half a block from the metro station In the middle of NYC The hotel isn't outdated , rooms are old. All rooms had safety box but not my room we call and they kindly say that it was weird but the were going to put one as soon as possible Well the soon as posssible never came , when we call the third time , they told us that they had a safety box downstairs , which the let us use after the second night We order something from amazon , the things arrive and they said there was nothing , so we had to call amazon and they said who received it and when we call concierge the found it So it was little things but still for me that is why my review was like that

By on May 6, 2017

4
Everyone

Great hotel is really close to central park has a nice view

By on Apr 13, 2017

4

great manhattan location

Everyone

Hotel is charming and best you can have for midtown location. You can walk across the street to Central Park and also walk to best NYC shopping or finest museums.

By , from Los Angeles on Apr 6, 2017