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Recent guest reviews

Great hotel, great price, nice and quiet.

Everything was great except some times we get some smells through the bathroom

My daughter’s bed had a cover with a big spot of blood or something similar. When asked to speak with manager, they denied it.

I didn't like the rooftop hooka bar with blasting music

the location is near the Oculus and 9/11 memorial, as well as shopping center where EATALY is also located. It has roof top bar in floor 29. Great place to stay far enough the crowds but close to the charging bull.

The wallpaper was peeling, light fixtures were loose, and the bathroom under sink cabinet had cracked and peeling laminate that should have been replaced years ago. The door was only there to block light, sound came right through. Multiple times I heard knocking on a nearby door that I thought was for us. The water temp for both shower & sink went from "warm" to "scalding", so I only had to turn the shower on a few angles. Even 1/8th turn and it was too hot. The water pressure was also inconsistent, going in and out several times. And I could feel the outline of where walls used to be in the concrete under the carpet. Also, a single drawer and small closet is not enough when there isn't a place to keep luggage open too. This room is setup for one person, but has a king bed for two. I expected better of a >$200 room, even in Manhattan. I've slept in $50 rooms that were nicer. The housekeeping & front desk staff were wonderful. The room needs itself, and probably the entire floor, needs to be gutted and remodeled. I won't be recommending this to anyone.

Great location. Close to Pier 11 (ferries) and Fulton Center ( subways). Also close to Chinatown, less than a mile down Pearl st. Hotel was in decent condition, staff wss responsive, stored bags until ck in, maid service excellent. Would stay again.

Clean and comfortable. Only downside was the wi-fi didn't work well--open network that didn't have much signal strength.

No in-hotel dining or bar. The rooftop bar is iwned by others and is a sleazy hookah bar.

The location is great and the staff so friendly and accommodating! The price is high, especially the parking, but typical of New York City.

Excellent place and perfect location

Had a very pleasant stay here

1st time in NYC. Had no issues with my room at all. Room service came to change our sheets and towels. Short walk to subway. Short walk to WYC and Staten Island ferry. FIDI was more quiet at nights then other districts. Will stay there again when I go back

Good

Honestly I was a bit worried reading the reviews but it was a pretty nice hotel, close to many places and the front desk staff was very friendly and helpful!

Staff was great!

Platt St New York NY

Hotel highlights

  • Walking distance to Wall Street and One World Trade Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Manhattan, Four Points By Sheraton New York Downtown is within a 5-minute walk of Wall Street and within 15 minutes of other popular attractions like One World Trade Center. This 3.5-star hotel has 261 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Wuish Kitchen & Bar, which specializes in Asian cuisine. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

At Four Points By Sheraton New York Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 60 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Guest reviews for Four Points By Sheraton New York Downtown

Everyone (18) Couples (10) Family (15)
5
Everyone

Great hotel, great price, nice and quiet.

By on Jan 26, 2024

Review comment responded on Mar 13, 2024

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

5
Partner Couples

Everything was great except some times we get some smells through the bathroom

By on Nov 30, 2023

2
Family

My daughter’s bed had a cover with a big spot of blood or something similar. When asked to speak with manager, they denied it.

By on Nov 25, 2023

4
Business Business

I didn't like the rooftop hooka bar with blasting music

By on Nov 4, 2023

5
Family Family with small children

the location is near the Oculus and 9/11 memorial, as well as shopping center where EATALY is also located. It has roof top bar in floor 29. Great place to stay far enough the crowds but close to the charging bull.

By , from Mount Juliet on Oct 4, 2023

2
Partner Couples

The wallpaper was peeling, light fixtures were loose, and the bathroom under sink cabinet had cracked and peeling laminate that should have been replaced years ago. The door was only there to block light, sound came right through. Multiple times I heard knocking on a nearby door that I thought was for us. The water temp for both shower & sink went from "warm" to "scalding", so I only had to turn the shower on a few angles. Even 1/8th turn and it was too hot. The water pressure was also inconsistent, going in and out several times. And I could feel the outline of where walls used to be in the concrete under the carpet. Also, a single drawer and small closet is not enough when there isn't a place to keep luggage open too. This room is setup for one person, but has a king bed for two. I expected better of a >$200 room, even in Manhattan. I've slept in $50 rooms that were nicer. The housekeeping & front desk staff were wonderful. The room needs itself, and probably the entire floor, needs to be gutted and remodeled. I won't be recommending this to anyone.

By on Aug 22, 2023

2
Everyone

By on Jul 31, 2023

5
Everyone

Great location. Close to Pier 11 (ferries) and Fulton Center ( subways). Also close to Chinatown, less than a mile down Pearl st. Hotel was in decent condition, staff wss responsive, stored bags until ck in, maid service excellent. Would stay again.

By on Jul 3, 2023

4
Family

Clean and comfortable. Only downside was the wi-fi didn't work well--open network that didn't have much signal strength.

By on Jun 17, 2023

2
Partner Couples

No in-hotel dining or bar. The rooftop bar is iwned by others and is a sleazy hookah bar.

By on May 15, 2023

Four Points By Sheraton New York Downtown

6 Platt St, New York, NY 10038
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