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Recent guest reviews

Convenient location

Overall an acceptable hotel. Value is comparable to others in the area. Small room but that is common in Manhattan. Single ice machine not working sometimes. Housekeeping inconsistent across our 10 day stay regarding what was done in the room, and there were a few cleanliness issues on check in. Asked fpr the front desk to call a cab to JFK for am early morning departure and they called a private limo service that would cost twice as much, and we waited 20 minutes before realizing she had not called a cab like we asked. Told her we wanted a cab and one got there in under 5 minutes. Wondered if the limo service paid the ckerk or the hotel a referral fee.

Small room but very clean, very quiet, Marriott bedding is always the best & most comfortable, several onsite dining options, very popular rooftop bar (although we didn't go), walking distance to Brooklyn bridge, wall st, battery park, south st seaport, wtc etc, good value, would be even better if they added mini fridge and microwave to rooms

I like the location and the rooftop restaurant

Booked regular room evening before Bike NYC Tour. Hotel was centrally located close to the start. Clean and comfortable room. However hotel does not have their own parking, no mini fridge, and no regular coffee in the room. But would recommend and would stay here again. Staff very friendly, kind, and accommodating.

The friendliest staff ever and an excellent location!

N/a

Location is good.

They don’t manage their account correctly.

Reserved a room with a king size bed. Was given a room with 2 full size bed. No way I could fit with my spouse on a full size bed. No shower gel in the shower. I checked in late at night. The next morning when I woke up and open the blinds saw a lot of long blonde hairs in the room. It was absolutely disgusting.

Convenient for my weekend

I wouldn’t recommend this hotel. CONS: The walls are paper thin and neighboring rooms kept us up multiple nights. The room felt VERY tight for two adults and a child. The beds squeaked at the slightest movement. Although we missed this in the description, there is no refrigerator or microwave. Long waits for an elevator (1 of 3 was broken.) The hotel is on a hidden, sketchy block. PRO: The staff were polite and accommodating. Close proximity to the seaport.

We arrived at

The room was nice but I wish it had a refrigerator and microwave.

Pro: CLEAN! easy check in and check out. most staff quite pleasant (see below). Con: NO DRINK MACHINES! NO ICE! Asked front desk for directions to a local place for these, said "7-11" and pointed vaguely behind him. Wall light fixtures coming off the wall. First room only 2 lights worked, required placing in another room.

Platt St New York NY

Hotel highlights

  • Walking distance to One World Trade Center and National September 11 Memorial
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Manhattan, Four Points By Sheraton New York Downtown is a leisurely stroll from popular sights such as One World Trade Center and National September 11 Memorial. This 3.5-star hotel has 261 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a leisurely bite to eat at Wuish, the hotel's onsite restaurant. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

At Four Points By Sheraton New York Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 52 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a water dispenser.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Guest reviews for Four Points By Sheraton New York Downtown

Everyone (22) Couples (5) Family (11)
4
Family

Convenient location

By on Sep 6, 2022

3
Family

Overall an acceptable hotel. Value is comparable to others in the area. Small room but that is common in Manhattan. Single ice machine not working sometimes. Housekeeping inconsistent across our 10 day stay regarding what was done in the room, and there were a few cleanliness issues on check in. Asked fpr the front desk to call a cab to JFK for am early morning departure and they called a private limo service that would cost twice as much, and we waited 20 minutes before realizing she had not called a cab like we asked. Told her we wanted a cab and one got there in under 5 minutes. Wondered if the limo service paid the ckerk or the hotel a referral fee.

By on Aug 6, 2022

4
Family

Small room but very clean, very quiet, Marriott bedding is always the best & most comfortable, several onsite dining options, very popular rooftop bar (although we didn't go), walking distance to Brooklyn bridge, wall st, battery park, south st seaport, wtc etc, good value, would be even better if they added mini fridge and microwave to rooms

By on Aug 2, 2022

4
Family

I like the location and the rooftop restaurant

By on Jul 25, 2022

5
Partner Couples

Booked regular room evening before Bike NYC Tour. Hotel was centrally located close to the start. Clean and comfortable room. However hotel does not have their own parking, no mini fridge, and no regular coffee in the room. But would recommend and would stay here again. Staff very friendly, kind, and accommodating.

By , from Agawam on May 7, 2022

5
Partner Couples

The friendliest staff ever and an excellent location!

By , from Elmhurst on May 4, 2022

4
Everyone

By on May 3, 2022

4
Everyone

By on Apr 25, 2022

5
Friends

N/a

By on Jan 13, 2022

4
Friends

Location is good.

By on Dec 25, 2021

Four Points By Sheraton New York Downtown

6 Platt St, New York, NY 10038
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