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Recent guest reviews

Staff was not helpful and seemed annoyed when asked a question

It's a very nice hotel right in the heart of the theatre district. The bed was very comfortable.

Service was really bad room didn’t get clean for 2 days staff not friendly overpriced for what they offer will never go back

The staff is top notch at the Knickerbocker. The rooms are good size and the hotel is in a great location. We would stay there again!

The hotel is clean and modern. The staff is very friendly and helpful. The location is perfect.

The location is great. The curtains were blackout. The bathroom had a sliding glassdoor, same with the water closet and you are unable to lock either one. I didn't care but my daughter didn't like that. There was also a curtain you could pull across the frosted glass.

5 star luxury. Couldnt figyre out some of the automatic controls such as bathroom sliding doors

Overall amenities were disappointing and the staff were not concerned with customer service.

This hotel is in a good location. The workers were pleasant. Check in was slow. We didn’t get a call about our room being ready till after check in time. The carpet was still wet from the yellow stains they were trying to wash away. It was a disgusting feeling to pay that much money for bright yellow stains to be in several spots around our room during the whole stay. We will not be staying here again. Save your money. There are a lot of nice hotels in the area.

Very sapcious and confortable room Prettey well located

great location, renovated, rooms are spacious, bright and silent. Bathroom is spacious and bright. Staff is very friendly and on top of their game

everything was great. enjoyed my stay. nice location. great staff.

I lost all my money that has been stolen from my room

Times Square New York NY

Hotel highlights

  • Steps from Times Square and New Amsterdam Theater
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, The Knickerbocker Hotel is next to popular attractions like Times Square and New Amsterdam Theater. This 330-room, 5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Charlie Palmer, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All of The Knickerbocker Hotel's 330 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and free bottled water. 55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, designer toiletries, and bathrobes. Fans, safes, and phones are other standard amenities.


Property features

Guests staying at The Knickerbocker Hotel enjoy a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 75 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and wedding services.

Room options

Superior Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Junior Suite

1 King Bed | Sleeps 4

Premier Room, City View

1 King Bed | Sleeps 2

Premier Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Guest reviews for The Knickerbocker Hotel

Everyone (29) Couples (3) Family (9)
2
Partner Couples

Staff was not helpful and seemed annoyed when asked a question

By on Mar 3, 2020

Review comment responded on Mar 5, 2020

Thanks for staying with us. We appreciate your feedback. Please contact the hotel to speak to a front office manager for further assistance on your experience with us.

5
Family

It's a very nice hotel right in the heart of the theatre district. The bed was very comfortable.

By on Feb 8, 2020

Review comment responded on Feb 8, 2020

Thank you for the feedback!

1
Family

Service was really bad room didn’t get clean for 2 days staff not friendly overpriced for what they offer will never go back

By on Jan 5, 2020

Review comment responded on Jan 6, 2020

Thanks for staying with us. We appreciate your feedback. Please feel free to reach out to the front desk directly for further discussion on your experience with us.

5
Family

The staff is top notch at the Knickerbocker. The rooms are good size and the hotel is in a great location. We would stay there again!

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thanks for staying with us. We appreciate your feedback.

5
Everyone

By on Dec 24, 2019

Review comment responded on Dec 24, 2019

Thank you! We are looking forward to welcoming you again in the near future.

5
Everyone

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thanks for staying with us. We appreciate your feedback.

5
Everyone

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Thank you for the amazing rating!

5
Family Family

The hotel is clean and modern. The staff is very friendly and helpful. The location is perfect.

By , from Cleveland on Nov 11, 2019

Review comment responded on Nov 11, 2019

Thanks for staying with us. We appreciate your feedback.

5
Family

The location is great. The curtains were blackout. The bathroom had a sliding glassdoor, same with the water closet and you are unable to lock either one. I didn't care but my daughter didn't like that. There was also a curtain you could pull across the frosted glass.

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

Thanks for staying with us. We appreciate your feedback.

5
Partner Couples

5 star luxury. Couldnt figyre out some of the automatic controls such as bathroom sliding doors

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

Thank you for your feedback. We hope you enjoyed your stay.

The Knickerbocker Hotel

6 Times Square, New York, NY 10036
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