Staff was not helpful and seemed annoyed when asked a question
It's a very nice hotel right in the heart of the theatre district. The bed was very comfortable.
Service was really bad room didn’t get clean for 2 days staff not friendly overpriced for what they offer will never go back
The staff is top notch at the Knickerbocker. The rooms are good size and the hotel is in a great location. We would stay there again!
The hotel is clean and modern. The staff is very friendly and helpful. The location is perfect.
The location is great. The curtains were blackout. The bathroom had a sliding glassdoor, same with the water closet and you are unable to lock either one. I didn't care but my daughter didn't like that. There was also a curtain you could pull across the frosted glass.
5 star luxury. Couldnt figyre out some of the automatic controls such as bathroom sliding doors
Overall amenities were disappointing and the staff were not concerned with customer service.
This hotel is in a good location. The workers were pleasant. Check in was slow. We didn’t get a call about our room being ready till after check in time. The carpet was still wet from the yellow stains they were trying to wash away. It was a disgusting feeling to pay that much money for bright yellow stains to be in several spots around our room during the whole stay. We will not be staying here again. Save your money. There are a lot of nice hotels in the area.
Very sapcious and confortable room Prettey well located
great location, renovated, rooms are spacious, bright and silent. Bathroom is spacious and bright. Staff is very friendly and on top of their game
everything was great. enjoyed my stay. nice location. great staff.
I lost all my money that has been stolen from my room
Located in Midtown, The Knickerbocker Hotel is next to popular attractions like Times Square and New Amsterdam Theater. This 330-room, 5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
Enjoy a leisurely bite to eat at Charlie Palmer, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.
All of The Knickerbocker Hotel's 330 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and free bottled water. 55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, designer toiletries, and bathrobes. Fans, safes, and phones are other standard amenities.
Guests staying at The Knickerbocker Hotel enjoy a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 75 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and wedding services.
Staff was not helpful and seemed annoyed when asked a question
It's a very nice hotel right in the heart of the theatre district. The bed was very comfortable.
Thank you for the feedback!
Service was really bad room didn’t get clean for 2 days staff not friendly overpriced for what they offer will never go back
Thanks for staying with us. We appreciate your feedback. Please feel free to reach out to the front desk directly for further discussion on your experience with us.
The staff is top notch at the Knickerbocker. The rooms are good size and the hotel is in a great location. We would stay there again!
Thanks for staying with us. We appreciate your feedback.
Thank you! We are looking forward to welcoming you again in the near future.
Thanks for staying with us. We appreciate your feedback.
Thank you for the amazing rating!
The hotel is clean and modern. The staff is very friendly and helpful. The location is perfect.
Thanks for staying with us. We appreciate your feedback.
The location is great. The curtains were blackout. The bathroom had a sliding glassdoor, same with the water closet and you are unable to lock either one. I didn't care but my daughter didn't like that. There was also a curtain you could pull across the frosted glass.
Thanks for staying with us. We appreciate your feedback.
5 star luxury. Couldnt figyre out some of the automatic controls such as bathroom sliding doors
Thank you for your feedback. We hope you enjoyed your stay.
Thanks for staying with us. We appreciate your feedback. Please contact the hotel to speak to a front office manager for further assistance on your experience with us.