The only negative I have for this hotel was that when I checked in I had to sign something to verify that I was aware that the entire hotel was non smoking which I loved however, the pervasive smell of marijuana was everywhere in the building. I am not opposed to pot but since this was a non smoking building it should cover all types
Everything
Friendly staff, nice room, close to verything!
Excellent location.
Check in was way to long but the hotel ,staff amenities and room are all top tier for the price very happy with my stay great hotel
Only 2 towels for 2 guests. No hand towels or wash cloths. No cups
Great location, good service, beautiful lobby, rooms are basic but well taken care of and the price is a good value.
Concierge seemed uninterested in her job. Restaurant in hotel is under construction and not open. They were nice enough to hold luggage after we checked out so we ciuld go see a show. Lounge is nice. Bar is nice.Freidman at Edison is a nice nearby restaurant. Location very close to times square.
Great lobby.
Excellent location Comfortable room Share cast TV
Terrible customer service
This property was terrible , the bed was super uncomfortable the pillows where super uncomfortable, the staff did not answer the phone at all . the bathroom was super cold
Located in Manhattan, Paramount Times Square is next to popular attractions like Times Square and Broadway. This 605-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Free local calls, laptop-compatible safes, and wardrobes or closets are other standard amenities.
Guests of Paramount Times Square enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a fireplace in the lobby, a porter/bellhop, and a gift shop.
The only negative I have for this hotel was that when I checked in I had to sign something to verify that I was aware that the entire hotel was non smoking which I loved however, the pervasive smell of marijuana was everywhere in the building. I am not opposed to pot but since this was a non smoking building it should cover all types
Thank you for sharing this honest feedback, Jeffrey. We do have a strict no-smoking policy to ensure all our guests are comfortable and safe, I apologize if this affected your stay in any way !
Everything
Thank you for leaving a great rating.
Friendly staff, nice room, close to verything!
Hi Bryan,It is great to hear you had a perfect stay. We cant wait to host you again!
Excellent location.
Thanks John , we were delighted to have you here with us.
Check in was way to long but the hotel ,staff amenities and room are all top tier for the price very happy with my stay great hotel
Hi Majelique , I'm happy to hear you enjoyed your time here with us. We hope to see you soon!
Thank you for your feedback
Thank you for your feedback
Only 2 towels for 2 guests. No hand towels or wash cloths. No cups
Thank you for staying with us. We are committed to providing our guest with excellent service while staying at the hotel. We do apologize, if we did not meet your expectations on this stay. We vow to make things better the next time you stay with us. We are about to start our renovations in the coming months and hope that we will be able to alleviate some of the issues that our guest incurred.Best RegardsReservations Team
Thank you for your feedback
Hi Joseph,Thank you for your feedback. Please reach out to us directly to discuss the decision of your score.