Traditional Room, 1 King Bed
from $156
The Westin New York at Times Square
4.5 out of 5.0
4.1
out of 5
"Good!"
See all 290 reviews
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Recent guest reviews
First impression as I walked into my room was what is that smell? The bathroom smelled of grime or like they cleaned it with a wet, dirty towel. The rest of the room was fine, very comfy bed but the duvet made it feel very humid, still very comfy sleeping! Last day it was pouring and the hotel staff was quick to start handing out umbrellas, thank you so much, that was awesome!
Customer service may be improved. Front desk staff not very professional
Good location. Right next to subway and Broadway theaters and short walking distance to Times Square. This was our second stay at the Westin Times Square this year. At other hotels that we stay at the staff always recognizes that and welcomes us back. It's just nice way to acknowledge that the hotel realizes that there are many choices out there and that they are appreciative when you choose to stay with them again in a very short period of time. That little bit of appreciation goes a long way and provides reconfirmation on your hotel selection and helps to build brand loyalty. Best of all for the hotel is that it doesn't cost them anything to do.
Perfect Times Square location, easy nearby parking (for a fee). Very nice staff, easy responses to questions, flexible with all requests.
We Had An Amazing Time Beautiful Hotel Walking Distance To Everything I Will For Sure Go Back
We will not be going back there ever again staff was rude as can be ordered room service and receive it almost 3 hours later
Check in and out easy. Location is great! Staff was helpful. Elevators efficient. View of Times Square was beautiful.
escalator was down first day so had to use service elevator other than that nice place
Comfortable and conveniently located in Times Square.
Close to every thing. Clean room, helpful staff. Hotel lobby is very small. We bought ice cream from outside. Staff would not let ussit and eat in the lobby because " you can't bring outside food". If you sit in the lobby you have to buy stuff from them to sit there which I have not seen in any other hotel
The hotel is spotless, great location for everything downtown. Subways to everywhere, quiet yet literally around the corner from Times Square!!
Very attentive front desk staff, beautiful facility, very comfortable room. Nice and quiet on the 17th floor.
Nice hotel and close to the restaurant and theatre
Great Times Square location. Nice lobby and large rooms. Staff were very accommodating at check in and we were able to get connecting rooms for us and our children.
Room was nice. Foundry was great. Hotel lobby was pleasing and convenient.
Nice to see the Empire State Building each morning the from the room
No valet available to park my car on arrival, room was clean and comfortable but loud being so close to times sq.
The staffs are nice and kind. Room was clean and well prepared. Location is the best. Completely satisfied.
We flew in for the weekend because my brother got tickets for SNL. Overall the hotel was great! The lady who helped us check in so was pleasant and helpful and the room was great. The only thing that bothered us a bit was there were a bunch of little gnat flies in the room. They were in the room when we got there and were present throughout the weekend. We did not have food in the room so we know it was not because of us. Otherwise, great hotel!
Dinner and a show, overnite near Time's Square. Perfect. Hotel is great. Clean, comfortable. Would stay there again.
Hotel highlights
- Walking distance to Times Square and Broadway
- Onsite dining
- Health club
- WiFi and wired Internet in rooms and public areas (fees apply)
Located in Central New York City, The Westin New York at Times Square is within a 5-minute walk of Times Square and within 15 minutes of other popular attractions like Broadway. This 873-room, 4.5-star hotel has a restaurant and a bar/lounge, along with a health club. Centrally located in New York, the hotel is also a short walk from Macy's and Ed Sullivan Theater.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Rooms
The Westin New York at Times Square's 873 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find WiFi, wired Internet, and 47-inch TVs with pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, laptop-compatible safes, and phones are also standard.
Property features
Renovated in 2015, The Westin New York at Times Square offers a health club, WiFi in public areas, and 33 meeting rooms. Valet parking is offered for USD 76.94 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and express check-in.
Guest reviews for The Westin New York at Times Square
great location!
Everyone
First impression as I walked into my room was what is that smell? The bathroom smelled of grime or like they cleaned it with a wet, dirty towel. The rest of the room was fine, very comfy bed but the duvet made it feel very humid, still very comfy sleeping! Last day it was pouring and the hotel staff was quick to start handing out umbrellas, thank you so much, that was awesome!
Everyone
Customer service may be improved. Front desk staff not very professional
Everyone
Good location. Right next to subway and Broadway theaters and short walking distance to Times Square. This was our second stay at the Westin Times Square this year. At other hotels that we stay at the staff always recognizes that and welcomes us back. It's just nice way to acknowledge that the hotel realizes that there are many choices out there and that they are appreciative when you choose to stay with them again in a very short period of time. That little bit of appreciation goes a long way and provides reconfirmation on your hotel selection and helps to build brand loyalty. Best of all for the hotel is that it doesn't cost them anything to do.
sweet 16 new york city weekend getaway
Everyone
Perfect Times Square location, easy nearby parking (for a fee). Very nice staff, easy responses to questions, flexible with all requests.
amazing hotel
Everyone
We Had An Amazing Time Beautiful Hotel Walking Distance To Everything I Will For Sure Go Back
Everyone
We will not be going back there ever again staff was rude as can be ordered room service and receive it almost 3 hours later
in times square
Everyone
Check in and out easy. Location is great! Staff was helpful. Elevators efficient. View of Times Square was beautiful.
new york
Everyone
escalator was down first day so had to use service elevator other than that nice place
Everyone
Comfortable and conveniently located in Times Square.
great location
Everyone
Close to every thing. Clean room, helpful staff. Hotel lobby is very small. We bought ice cream from outside. Staff would not let ussit and eat in the lobby because " you can't bring outside food". If you sit in the lobby you have to buy stuff from them to sit there which I have not seen in any other hotel
