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The Westin New York at Times Square

4.5 out of 5.0

Recent guest reviews

Perfect Times Square location, easy nearby parking (for a fee). Very nice staff, easy responses to questions, flexible with all requests.

We Had An Amazing Time Beautiful Hotel Walking Distance To Everything I Will For Sure Go Back

We will not be going back there ever again staff was rude as can be ordered room service and receive it almost 3 hours later

Check in and out easy. Location is great! Staff was helpful. Elevators efficient. View of Times Square was beautiful.

escalator was down first day so had to use service elevator other than that nice place

Comfortable and conveniently located in Times Square.

Close to every thing. Clean room, helpful staff. Hotel lobby is very small. We bought ice cream from outside. Staff would not let ussit and eat in the lobby because " you can't bring outside food". If you sit in the lobby you have to buy stuff from them to sit there which I have not seen in any other hotel

The hotel is spotless, great location for everything downtown. Subways to everywhere, quiet yet literally around the corner from Times Square!!

Very attentive front desk staff, beautiful facility, very comfortable room. Nice and quiet on the 17th floor.

Nice hotel and close to the restaurant and theatre

Great Times Square location. Nice lobby and large rooms. Staff were very accommodating at check in and we were able to get connecting rooms for us and our children.

Room was nice. Foundry was great. Hotel lobby was pleasing and convenient.

Nice to see the Empire State Building each morning the from the room

No valet available to park my car on arrival, room was clean and comfortable but loud being so close to times sq.

The staffs are nice and kind. Room was clean and well prepared. Location is the best. Completely satisfied.

We flew in for the weekend because my brother got tickets for SNL. Overall the hotel was great! The lady who helped us check in so was pleasant and helpful and the room was great. The only thing that bothered us a bit was there were a bunch of little gnat flies in the room. They were in the room when we got there and were present throughout the weekend. We did not have food in the room so we know it was not because of us. Otherwise, great hotel!

Dinner and a show, overnite near Time's Square. Perfect. Hotel is great. Clean, comfortable. Would stay there again.

The Westin Hotel was a great place to stay for business - especially since I was using an expense account rather than paying out of pocket. I had to book late to attend a conference and there were no decent hotels near the conference at a reasonable rate. I stayed at the Westin because it was the conference hotel. The room was clean and very comfortable. I called in advance to warn them I had severe down allergies and when I arrived they did not have the room ready. I had to call down and two different attendants came - one to remove the down bedding and the other to make it up again. I will say the conference food was among the best I've ever had - the hotel did a stellar job.

Great hotel! It is expensive, but it has a great location (one block from Times Square). WiFi should be free!

What I liked about the Westin is the customer service. Anything I asked about (which was always reasonable in my opinion) was answered with a yes. I stayed at a different hotel for more days during my stay in NYC and that hotel was not that great and didn't feel well taken care of. At Westin, the location is much better and the service is excellent.

270 W 43rd Street New York NY

Room options

Deluxe Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Deluxe Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Traditional Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Guest reviews for The Westin New York at Times Square

Everyone (14) Business (28) Couples (112) Family (75) Friends (48) Other (10)
5

sweet 16 new york city weekend getaway

Everyone

Perfect Times Square location, easy nearby parking (for a fee). Very nice staff, easy responses to questions, flexible with all requests.

By on Feb 6, 2017

5

amazing hotel

Everyone
Amazing Hotel Across The Street Of The Hotel

We Had An Amazing Time Beautiful Hotel Walking Distance To Everything I Will For Sure Go Back

By , from Kissimmee,Fl on Dec 28, 2016

3
Everyone

We will not be going back there ever again staff was rude as can be ordered room service and receive it almost 3 hours later

By on Dec 25, 2016

4

in times square

Everyone

Check in and out easy. Location is great! Staff was helpful. Elevators efficient. View of Times Square was beautiful.

By , from Georgia on Dec 25, 2016

5

new york

Everyone

escalator was down first day so had to use service elevator other than that nice place

By on Dec 24, 2016

5
Everyone

Comfortable and conveniently located in Times Square.

By on Nov 29, 2016

4

great location

Everyone

Close to every thing. Clean room, helpful staff. Hotel lobby is very small. We bought ice cream from outside. Staff would not let ussit and eat in the lobby because " you can't bring outside food". If you sit in the lobby you have to buy stuff from them to sit there which I have not seen in any other hotel

By , from MI on Oct 17, 2016

5

perfect location for everything!!

Everyone

The hotel is spotless, great location for everything downtown. Subways to everywhere, quiet yet literally around the corner from Times Square!!

By , from Lakeland, Florida on Oct 17, 2016

4

luxury in midtown

BusinessTravelers

Very attentive front desk staff, beautiful facility, very comfortable room. Nice and quiet on the 17th floor.

By on Oct 14, 2016

4
Everyone

Nice hotel and close to the restaurant and theatre

By on Sep 20, 2016