The young staff is very accommodating and friendly. Small quiet comfortable rooms. This is my second experience at this property and I would come back again.
Awesome staff.
I always have a great time at the Arlo. The staff is fantastic, the location perfect, and there is always a lovely event happening at the hotel. I came to New York for a Thursday evening event, and I stayed during the weekend. It happened to also be Fashion Week and the weekend right before Valentine's Day. I was unexpectedly invited to attend a Self-care Saturday event hosted at The Arlo that was exactly what my soul needed. The weekend was incredible. I was able to not only get some well-needed rest, but I connected to friends and had a lovely New York City experience. I highly recommend!
Hotel is week maintained and staff are exceptional
The staff was amazing
Staff was polite, Facilities clean, would certainly stay again
This hotel is super clean and the staff are so nice and friendly people
Quiet and clean. Great location and relatively inexpensive for NYC. Tiny room with no storage for clothes. Friendly staff. Computer system was down when I arrived and I couldn’t check in for several hours. The hotel did give me a voucher for dinner to compensate. Would stay here again.
snacks, breakfast options and coffee. More soda options ie. dr. pepper, pepsi etc.
Very helpful front desk staff; wonderful modern bathrooms
Love my time here. Was extremely affordable during the pandemic, but it’s back up to normal pricing.
The Arlo is a nice hotel. However, we’re stayed several times and each time there were no washcloths in out room. One visit they had no clean washcloths. Our last visit we were told they were in the room only to find they were not. We did receive brand new washcloths though.
It is nice in every way
It’s a Hassle to get back deposit, room could be a little more clean, I found 3 false nails by the bed frame, food is great, rooms are a little small, beautiful terrace, overall nice stay but they need to change there deposit system,
Great location! Very walkable. Rooms are really small. Had an issue with the AC not working and was sleeping in 82 f for the first 2 nights. Ended up having to switch rooms because they weren’t able to fix the issue and the new room wasn’t the cleanest. Sink was clogged and not draining. Also had an issue with the chrome-cast not working for both rooms and it took a while to get that set up. But despite the issue I would still recommend the hotel and staff are very helpful. I stayed at their Nomad location but would definitely stay in there Soho instead, especially since their elevators don’t take as long as their Nomad one does.
Located in Manhattan within a short walk of New York University, Arlo SoHo is within a mile (2 km) of other popular sights such as One World Trade Center. This 325-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is available for a fee.
Guests can expect free WiFi and 47-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, phones, and desks are other standard amenities.
At Arlo SoHo, guests have access to free WiFi in public areas, a business center, and free use of bicycles. Valet parking is available for USD 75.00 per day. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this boutique hotel include a computer station, a library, and express check-in.
The young staff is very accommodating and friendly. Small quiet comfortable rooms. This is my second experience at this property and I would come back again.
Dear Zoe,Thank you for staying with us at The Arlo SoHo. Thank you also for sharing your experience through the rating you gave us. We are glad to see that you enjoyed your stay and we hope to welcome you back soon.Sincerely,The Arlo SoHo Team
Awesome staff.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments. We are glad you enjoyed your stay and we look forward to seeing you again. Thank you for choosing Arlo SoHo!
I always have a great time at the Arlo. The staff is fantastic, the location perfect, and there is always a lovely event happening at the hotel. I came to New York for a Thursday evening event, and I stayed during the weekend. It happened to also be Fashion Week and the weekend right before Valentine's Day. I was unexpectedly invited to attend a Self-care Saturday event hosted at The Arlo that was exactly what my soul needed. The weekend was incredible. I was able to not only get some well-needed rest, but I connected to friends and had a lovely New York City experience. I highly recommend!
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments. We are glad you enjoyed your stay and we hope to see you again.Thank you for choosing Arlo SoHo!
Hotel is week maintained and staff are exceptional
Dear Karen,Thank you for choosing to stay with us and for sharing your feedback. We appreciate you highlighting the service provided by our team and hope to welcome you back soon to the hotel and the SoHo neighborhood. Sincerely,Steven Florkiewicz
The staff was amazing
We appreciate that.
Staff was polite, Facilities clean, would certainly stay again
Thank you.
This hotel is super clean and the staff are so nice and friendly people
Hi Rosa,Thank you for taking a moment and leaving your kind words. We will be sure to share with the team! We hope to host you in the future.
Quiet and clean. Great location and relatively inexpensive for NYC. Tiny room with no storage for clothes. Friendly staff. Computer system was down when I arrived and I couldn’t check in for several hours. The hotel did give me a voucher for dinner to compensate. Would stay here again.
Thank you for your feedback! We appreciate it!
We are super excited to read that you would visit us again Daniel! We hope to keep creating memorable experiences every time you stay at Arlo SoHo. We look forward to seeing you back again soon, and wish you a great week!