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Recent guest reviews

One of the best views and really friendly staff.

The view was beautiful

I like the location near WTC. It was somewhat clean and quiet. Found wrapper on the floor and mold in the shower grout. Towels need to be softer. I would probably stay again just for convenience. Bell boy was very friendly and helpful. Found phone system needs upgraded.

The Staff is absolutely amazing! I will NEVER STAY anywhere else in NYC!

This hotel should have been great...but it wasn’t. There was no air conditioning. Also, usually hotels have USB charging ports in their rooms. I have no idea why a hotel in the middle of NYC wouldn’t! There wasn’t even complimentary coffee. It really felt like this hotel wasn’t even fully open. Very disappointing. Not even vending machines?!

We booked the one bedroom suite and the view was fabulous. The rooms were spacious and the staff were helpful. No fridge or microwave, and the jacuzzi jets weren’t working, only complaints

Amazing views . Great location . Bed was comfy but furniture could be updated. Overall good hotel

staff was great and friendly they let me check in a little early to my room wich was really nice! deff staying there again! highly recomendable hotel! and very close to brooklyn bridge!! blocks away!

Being in the heart of the City and observing microaggression's isn't an unusual combination. Now I understand that all hotels have policy's and regulations they have to follow, however you can't pick and choose who regulations and policy's apply to. When entering the hotel the lady had made it clear to me that "no smoking in rooms was permitted"

I love everything about the facility and the cleanliness of this hotel and views are amazing.

Loved the view out the window but I did not like that the ladyvat the counter gave me a hard time over nothing

I enjoyed staying here, I had the pleasure of a top floor where skyscrapers were on display. Beautiful sight to see once night comes. The floor was quiet and my room was so relaxing and calm. I truly enjoyed myself, the reviews don’t live up to how wonderful the stay was. And I saved SO much for a lavish stay.

So disappointed in this hotel. It’s Covid and they say they use extra cleaning precautions and I checked into my room and noticed the next morning when I was putting my shoes on and there was rose petals under the bed. Clearly they aren’t cleaning very well. When I went to the front desk to tell them a worker said maybe they’re yours and what do you want to do about it and was extremely rude. I asked for my room to be cleaned. It never was and I proceeded to go down there two more times to very rude people and it never was cleaned. While I was down there I heard two other people complaining about the cleanliness of the room. While I was there I also sent a message through Facebook and that was useless and I also emailed the corporate and that was useless. So if you like a dirty room stay here

Nice neighborhood tbh . It was pretty cool experience for it being my time . Would go again. My only complaint it’s that I wish they gave me a higher room to see the veiw.

Church Street New York NY

Hotel highlights

  • Steps from National September 11 Memorial and The Oculus
  • Free WiFi and wired Internet in public areas
  • 24-hour business center
  • 24-hour front desk

Located in Manhattan, Millennium Hilton New York Downtown is next to popular attractions like The Oculus and National September 11 Memorial. This 569-room, 4-star hotel has in-room conveniences like MP3 docks, coffee makers, and plasma TVs.


Rooms

All 569 rooms provide MP3 docks, coffee makers, and free weekday newspapers. 42-inch plasma TVs come with cable channels and first-run movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Video-game consoles, laptop-compatible safes, and phones are also standard.


Property features

Millennium Hilton New York Downtown features free WiFi in public areas, a conference center, and a 24-hour business center. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-out, and an ATM.

Room options

Suite, Accessible

1 King Bed | Sleeps 4

Junior King Suite City View

1 King Bed | Sleeps 3

Deluxe King City View

1 King Bed | Sleeps 2

Suite

2 King Beds | Sleeps 4

Guest reviews for Millennium Hilton New York Downtown

Everyone (45) Couples (18) Family (20)
5
Partner Couples

One of the best views and really friendly staff.

By on Jun 14, 2021

Review comment responded on Jun 15, 2021

We appreciate the wonderful review! We're so glad that you had an enjoyable experience at our hotel. It is great that our staff could provide you with friendly service and that you were able to take advantage of our beautiful views! We would love to host you again soon! Have a good day! Jason Tresh General Manager

5
Partner Couples

The view was beautiful

By on Jun 3, 2021

Review comment responded on Jun 6, 2021

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at Millennium Hilton New York Downtown! We can't wait to see you again soon. Have an amazing day! Jason Tresh General Manager

4
Friends

I like the location near WTC. It was somewhat clean and quiet. Found wrapper on the floor and mold in the shower grout. Towels need to be softer. I would probably stay again just for convenience. Bell boy was very friendly and helpful. Found phone system needs upgraded.

By on May 21, 2021

Review comment responded on May 28, 2021

We appreciate the feedback. While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon. Jason Tresh General Manager

5
Family with small children

The Staff is absolutely amazing! I will NEVER STAY anywhere else in NYC!

By on May 20, 2021

Review comment responded on May 20, 2021

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience at Millennium Hilton New York Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day! Jason Tresh General Manager

1
Partner Couples

This hotel should have been great...but it wasn’t. There was no air conditioning. Also, usually hotels have USB charging ports in their rooms. I have no idea why a hotel in the middle of NYC wouldn’t! There wasn’t even complimentary coffee. It really felt like this hotel wasn’t even fully open. Very disappointing. Not even vending machines?!

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Thank you for sharing your feedback. We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliper service our guests are accustomed to. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you. Jason Tresh General Manager

2
Everyone

By on Apr 4, 2021

Review comment responded on Apr 14, 2021

We appreciate the feedback. We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon. Jason Tresh General Manager

3
Everyone

By on Apr 2, 2021

Review comment responded on Apr 12, 2021

Thank you for sharing your feedback! We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon. Jason Tresh General Manager

5
Business Business

We booked the one bedroom suite and the view was fabulous. The rooms were spacious and the staff were helpful. No fridge or microwave, and the jacuzzi jets weren’t working, only complaints

By on Mar 27, 2021

Review comment responded on Mar 29, 2021

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Millennium Hilton New York Downtown! Have a lovely day! Jason Tresh General Manager

5
Business Business

Amazing views . Great location . Bed was comfy but furniture could be updated. Overall good hotel

By on Mar 26, 2021

Review comment responded on Mar 26, 2021

Thank you for this excellent rating! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Millennium Hilton New York Downtown! We'd love to host you again someday for yet another unforgettable visit. Have a fabulous day! Jason Tresh General Manager

5
Family

staff was great and friendly they let me check in a little early to my room wich was really nice! deff staying there again! highly recomendable hotel! and very close to brooklyn bridge!! blocks away!

By on Mar 25, 2021

Review comment responded on Mar 25, 2021

Thank you for the excellent rating! We strive to provide each guest with exceptional service and we're so glad that our team went above and beyond to ensure your satisfaction. It's wonderful to know that your interactions with our staff have been so positive. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again at our convenient location. Have a beautiful day! Jason Tresh General Manager

Millennium Hilton New York Downtown

55 Church Street, New York, NY 10007
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