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The Watson Hotel

3.5 out of 5.0

The Watson Hotel

3.5 out of 5.0

Recent guest reviews

Great hotel for price Room clean and comfortable

BED BUGS found in our bed 11/24/18. Called and spoke to Elvis at the front desk. Asked him to send someone to come in the room and verify since we have never been in contact with bed bugs ever, his response was he is not sending an employee to look at a bug, as if it's a waste of time. Then told me to come and see him when I check out and he will give me a discount on my bill. 20 minutes I was at the front desk and he walked out and told me he applied the discount to the bill and to see someone at the check out desk then walked away, again acting as if this is not a big deal or he deals with this all the time, both reasons are not okay. Once I got him to tell me what the discount was he said he applied a 25% discount to 1 nights stay, approximately $70, what a joke. I declined the discount because the time and money to have everything in our possession cleaned thoroughly would cost way more than $70. I called Orbitz to report this and after 3 days they said the hotel did not find any bed bugs in the room and declined to offer any discount, shocker they would not send someone up when the bug was there but supposedly sent an exterminator once we were gone and found nothing, all games here. I could care less about the money at this point. Just keep yourself and your family away from this bed bug infested hotel with a front desk manager that should not be in hospitality.

Great hotel, the rooms are clean and nice. Awesome location is in a quiet neighborhood but close to everything.

Overall not a terrible experience. The room was ok however the bathroom was very small, dark, and needed remodeling. Our biggest critique was the noise. The walls were very thin and you could hear the conversations from the guests in nearby rooms. Additionally the room doors were VERY heavy and closed quickly. A weird comment I know but this made for unbelievably loud door slamming at night as people were coming and going. The staff were all very helpful and friendly but some renovations are necessary to improve the stay.

Everyone was friendly and helpful. Our room was large. Loved the size. Bathroom old and dated. No counter for toiletries. Tub caulking messy. Would recommend if space is a must.

Hitel lobby is loud and messy. Bar like atmosphere. Quite poor

Staff mean Location very good Hotel beds so small (not what I ordered) Smell isbteribke outside the rooms

Though an older somewhat "tired" property, hasis some of largest rooms in the city. Adjacent valet garage great advantage if driving and discount jote rate is devemy for Mahattan. Though location a bit off beaten track, is within few blocks of many subway lines, Cental Park etc. Location also makes it little quieter than many hotels. Prices frequently puts in it in what I consider "good value" category.

Good location and all necessary amenities. Elevators are frustrating and noontime checkout since they did not bring patrons to the lobby, but start ascending again below floor 5.

Very convenient. Old hotel. Needs renovation. Use to be a Holiday Inn with better amenities. No cable TV only 10 local channels. Excellent bar service and staff. Public bathrooms above lobby need clean. Rooms available at early arrival. Very noisy along the halls

We had a great experience. Rooms clean great location friendly staff and bartenders were awesome In the skylight lounge.

The room was fine, but the way to draw the curtains was hidden - literally - and I couldn't sleep the first night due to light and noise. I didn't know how to turn off the heat - which seemed dilapidated and which further impacted my sleep. Also, the clock was not reset to acct for daylight savings time. I got up thinking it was 5:30, but it was 4:30 a.m. Toilet was difficult to flush. Outside my room, the wallpaper was peeling, which contributed to the overall look of the old hallway.

Stayed at The Watson hotel for 3 nights and won’t be back. Had to move twice due to room issues. Shower did not drain and maintenance tried to fix it at 12am instead of having us move to another room. Only after maintenance was unable to fix the issue (which they tried for 30min) did management move us to another room, and this was only because I was adamant about having a working shower due to an interview in the morning. This was very disrupting and we were put in another room with a shower that also did not drain properly. At this point, it was the middle of the night and nothing else we could do. The next day, my significant other felt management was very rude when he asked to switch rooms due to the shower drain issue and being put in a double bed room instead of a king room. Overall, management was not easy to work with and having to move to multiple rooms, each with issues, was infuriating. The only good thing about this place is location.

affordable west side location, clean room friendly staff

I stayed there for an interview next day and the storage staff kept arguining with me in the morning right before my interview. He kept saying that he will not take my show bag bcoz it's not completely secured. Instead of helping, he just started arguining. Very rude staff.

Nice hotel near Central Park and Columbus Circle. Recommend.

Hotel was great especially for the price. Check in easy and room was nice and clean

440 West 57th Street New York NY

Hotel highlights

  • Walking distance to Central Park and Lincoln Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Midtown, The Watson Hotel is within a 5-minute walk of Central Park and within 15 minutes of other popular attractions like Lincoln Center. This 591-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Carnegie Hall and Ed Sullivan Theater are also within a short walk.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 40-inch an LCD TV with cable channels. Other standard amenities include a coffee maker, a phone, and an ironing board.


Property features

At The Watson Hotel, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 52 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include 3 meeting rooms, a seasonal outdoor pool, and free newspapers.

Room options

Accessible King with Roll in Shower

King 1 | Sleeps 2

Deluxe Corner Double Double Room

Full 2 | Sleeps 4

Accessible Double

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Watson Hotel

Everyone (107) Business (1) Students (1)
4
Everyone

Great hotel for price Room clean and comfortable

By on Nov 29, 2018

Review comment responded on Nov 29, 2018

Thank you for your feed back and stay at the Watson.

1
Everyone

BED BUGS found in our bed 11/24/18. Called and spoke to Elvis at the front desk. Asked him to send someone to come in the room and verify since we have never been in contact with bed bugs ever, his response was he is not sending an employee to look at a bug, as if it's a waste of time. Then told me to come and see him when I check out and he will give me a discount on my bill. 20 minutes I was at the front desk and he walked out and told me he applied the discount to the bill and to see someone at the check out desk then walked away, again acting as if this is not a big deal or he deals with this all the time, both reasons are not okay. Once I got him to tell me what the discount was he said he applied a 25% discount to 1 nights stay, approximately $70, what a joke. I declined the discount because the time and money to have everything in our possession cleaned thoroughly would cost way more than $70. I called Orbitz to report this and after 3 days they said the hotel did not find any bed bugs in the room and declined to offer any discount, shocker they would not send someone up when the bug was there but supposedly sent an exterminator once we were gone and found nothing, all games here. I could care less about the money at this point. Just keep yourself and your family away from this bed bug infested hotel with a front desk manager that should not be in hospitality.

By , from Michigan on Nov 29, 2018

Review comment responded on Dec 3, 2018

Jason, We have special exterminators who a are able to determine if our rooms has been infected .. If the results came back negative means there was no bed bugs in your room .Thank you for your feed back and stay at the Watson.

3
Everyone

Overall not a terrible experience. The room was ok however the bathroom was very small, dark, and needed remodeling. Our biggest critique was the noise. The walls were very thin and you could hear the conversations from the guests in nearby rooms. Additionally the room doors were VERY heavy and closed quickly. A weird comment I know but this made for unbelievably loud door slamming at night as people were coming and going. The staff were all very helpful and friendly but some renovations are necessary to improve the stay.

By , from Vermont on Nov 25, 2018

Review comment responded on Nov 26, 2018

Dan, Thank you for your feed back and stay at the Watson.

4
Everyone

Everyone was friendly and helpful. Our room was large. Loved the size. Bathroom old and dated. No counter for toiletries. Tub caulking messy. Would recommend if space is a must.

By , from New York on Nov 22, 2018

Review comment responded on Nov 26, 2018

D, Thank you for your feed back and stay at the Watson.

3
Everyone

Hitel lobby is loud and messy. Bar like atmosphere. Quite poor

By on Nov 21, 2018

Review comment responded on Nov 21, 2018

Thank you for your feed back and stay at the Watson.

3
Everyone

Staff mean Location very good Hotel beds so small (not what I ordered) Smell isbteribke outside the rooms

By , from New york on Nov 19, 2018

Review comment responded on Nov 19, 2018

Dear George, Thank you for your review. We apologize for the inconvenience during your stay. We appreciate your feedback because it helps us to improve the quality of service each day. We hope to welcome you back soon. Sincerely, Michael Melendez Guest Service Manager

4
Everyone

Though an older somewhat "tired" property, hasis some of largest rooms in the city. Adjacent valet garage great advantage if driving and discount jote rate is devemy for Mahattan. Though location a bit off beaten track, is within few blocks of many subway lines, Cental Park etc. Location also makes it little quieter than many hotels. Prices frequently puts in it in what I consider "good value" category.

By , from Northern NJ on Nov 19, 2018

Review comment responded on Nov 19, 2018

Ruthann, Thank you for your feed back and stay at the Watson.

2
Everyone

By on Nov 18, 2018

Review comment responded on Nov 19, 2018

Thank you for choosing the Watson Hotel.

5
Everyone

Good location and all necessary amenities. Elevators are frustrating and noontime checkout since they did not bring patrons to the lobby, but start ascending again below floor 5.

By , from New Orleans on Nov 18, 2018

Review comment responded on Nov 19, 2018

Maria, Thank you for your feed back and stay at the Watson.

4
Everyone

By on Nov 17, 2018

Review comment responded on Nov 19, 2018

Thank you for choosing the Watson Hotel.