Arlo Midtown

4.0 star property
Hotel with a fitness center, a short walk to Madison Square Garden
VIP Access

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Photo gallery for Arlo Midtown

Rooftop terrace
Terrace/patio
Meeting facility
Serves lunch and dinner
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬
VIP Access
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Room options

Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Arlo Midtown is within a 10-minute walk of popular sights such as Madison Square Garden and Times Square. This 4-star hotel has 489 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 9 min walk - 0.5 miles
  • Broadway - 9 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness center, a short walk to Madison Square Garden
Arlo Midtown offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 80 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
55-inch LED TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and desks are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 20 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Is a free cancellation option available at Arlo Midtown?

Arlo Midtown provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Arlo Midtown?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on May 11, 2025 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Arlo Midtown?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden, Times Square, and Broadway. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is there parking available at Arlo Midtown?

Yes, secured valet parking is offered for USD 80 per day. Bicycle parking is also available for guests.

Does Arlo Midtown feature a casino?

No, Arlo Midtown doesn't have a casino.

Will I find an indoor pool at Arlo Midtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arlo Midtown?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a restaurant.

Are there hot tubs at Arlo Midtown?

No, there isn't a spa tub at this hotel.

Does Arlo Midtown feature a restaurant that includes a breakfast menu?

Yes, Arlo Midtown serves to-go breakfast for a surcharge each morning at Atrium Bar.

Will Arlo Midtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Arlo Midtown for a fee of USD 20 per pet, per day.

Are there connecting rooms at Arlo Midtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Arlo Midtown?

The closest major airport to Arlo Midtown is LaGuardia Airport (LGA), which is 9.3 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.6 mi away (15-minute drive).

Are there rooms with balconies at Arlo Midtown?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Does Arlo Midtown offer wedding services?

There are wedding services available at Arlo Midtown if that's in your vacation plans.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3880 out of 5544 reviews
Rating 8 - Good. 1125 out of 5544 reviews
Rating 6 - Okay. 332 out of 5544 reviews
Rating 4 - Poor. 106 out of 5544 reviews
Rating 2 - Terrible. 101 out of 5544 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and helpful staff.
Stayed 3 nights in Mar 2025

8/10 Good

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay. The food at the hotel restaurant was very delicious!
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. The rooms are well kept. And the lounge area is a plus! Near Times Square and Hell’s Kitchen made for easy options to explore
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel!!
Stayed 2 nights in Feb 2025

8/10 Good

Cieara, SAN DIEGO

Stayed 1 night in Jan 2025

8/10 Good

Beth, Linden Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly staff, but the rooms are very small. Also, they have a very well stocked bar for exotic drinks, including numerous herbs, specialty alcohols and flavored additives, but they didn't have basics for common drinks such as a Bloody Mary for brunch.
Stayed 1 night in Jan 2025

8/10 Good

Ameeth

Stayed 3 nights in Jan 2025

10/10 Excellent

Marylène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room was always clean upon return, would recommend to anyone.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Olympia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and had all amenities we needed!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jocelyne

Stayed 2 nights in Jan 2025

10/10 Excellent

charlie

Stayed 2 nights in Jan 2025

8/10 Good

Una Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in itself was in a good spot so we could walk to the various attractions that New York has to offer. The tourist tax, even though we were expecting it, added a further £200 to our overall stay, but they charge that so you can have WiFi and 2 bottles of water daily. The $100 room deposit wasn’t made clear at the start and when I questioned it I was informed it was ‘in case I broke something’. That particular receptionist could have been nicer. Great shower and the bed was comfy so not all bad. However I wouldn’t stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Caroline

Stayed 4 nights in Jan 2025

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive team of people that listen and care about the guest experience. Comfy space, delicious breakfast. Musa at the front desk and Mohamad in the coffee shop are awesome! Managers made my husbands birthday magical!
Stayed 1 night in Jan 2025

10/10 Excellent

Luz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there!
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Arlo. Excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Arlo and will stay again. Great rooms, great staff, awesome gym. Nice coffee shop in the main lobby and close to everything.

10/10 Excellent

Kayla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The service was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

lovely hotel good value in winter no coffee inroom

It was a beautiful hotel, with fantastic community spaces. I had a very grouchy woman at the check in desk. And there are no coffee machines in the rooms unless you upgrade to a higher level room. I always find this distressing since I need coffee the minute I wake up before heading down to the cafe or lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Erika

Stayed 1 night in Jan 2025