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Ace Hotel New York

4.0 star property

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Photo gallery for Ace Hotel New York

Front of property
Creator video - submitted by Tiffany4717
1 bedroom, premium bedding, down comforters, minibar
A spacious lobby with high ceilings, ornate ceiling details, and a mix of seating areas including sofas and chairs.
A bar area with a sign reading "EXCELSIOR" and "NEVER UPWARDS".

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, TADA! Youth Theater
    ‪1 min walk‬
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, 230 Fifth Rooftop Bar
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

7.6 out of 10
Good
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Large)

A bedroom with a bed, a wall mural, and a window.

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

View from room

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Exterior

The London, a Luxury Collection Hotel, New York City

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,006 reviews
$425 nightly
The price is $493
Aug 2 - Aug 3
Total with taxes and fees
The London, a Luxury Collection Hotel, New York City

About the neighborhood

New York

Located in Manhattan, Ace Hotel New York is within a 5-minute walk of popular attractions such as 5th Avenue and Madison Square Park. This 286-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • TADA! Youth Theater - 1 min walk - 0.1 miles
  • 5th Avenue - 2 min walk - 0.1 miles
  • 230 Fifth Rooftop Bar - 2 min walk - 0.1 miles
  • Marble Collegiate Church - 2 min walk - 0.1 miles
  • Madison Square Park - 3 min walk - 0.2 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 75 per stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, an ATM, and a porter/bellhop.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is free cancellation available at Ace Hotel New York?

Ace Hotel New York offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ace Hotel New York?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Aug 2, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ace Hotel New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Madison Square Park. You'll also find Bryant Park and Broadway less than a mile away.

Is there parking available at Ace Hotel New York?

Yes, parking is offered for USD 75 per stay.

Does Ace Hotel New York have a casino on the premises?

No, Ace Hotel New York doesn't have a casino.

Is there an indoor pool at Ace Hotel New York?

No, there is no indoor pool at this hotel.

Is Ace Hotel New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and bathrobes.

Are there hot tubs at Ace Hotel New York?

No, there isn't a spa tub at this hotel.

Does Ace Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Ace Hotel New York has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ace Hotel New York for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Ace Hotel New York?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ace Hotel New York?

The closest major airport to Ace Hotel New York is LaGuardia Airport (LGA), which is 10.1 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at Ace Hotel New York?

No, there aren't any guestrooms at Ace Hotel New York that offer a balcony.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 557 out of 1130 reviews
Rating 8 - Good. 247 out of 1130 reviews
Rating 6 - Okay. 153 out of 1130 reviews
Rating 4 - Poor. 98 out of 1130 reviews
Rating 2 - Terrible. 75 out of 1130 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe, staff and drinks!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fun lobby bar and super helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central part of Manhattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sherman

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great atmosphere, front desk was exceptional
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Fun place to stay if you like a funkier vibe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun vibes. The lobby remains one of the most energetic places to hang out. Very dog friendly as well!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Omari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good vibes and super friendly and helpful staff. Amenities were nice, but lots of on-site local restaurants were very neat to have. The bar was super lively. Overall great. Would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness
What an absolute gem in the heart of NYC. I would stay here again and again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to when staying in the city for work.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super nice and helpful staff. Loved the style of the hotel and rooms, beds are comfortable! Would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kirrily

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and spacious rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great views, we had a room facing the Empire State Building! Good location too. Safe area. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Great staff, excellent location, beautifully clean and well designed rooms.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

DAVID EVAN

Liked: Staff & service
Reception was very helpful when I make the booking for my guests
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kenyetta

Liked: Cleanliness, property conditions & facilities
Excellent hotel would definitely stay again it was very close to time square walking distance
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elita

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying there. Love the hotel, location and staff!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Good vibe
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rebecca Smith

Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean and quiet. Staff was very friendly at check in and in the lobby bar. We will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, cool vintage vibe. AC was very cold so I eventually turned it off since it didn’t appear to turn off. Bed was ok, but not to my preference. Lobby had a cool vibe.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2026