I liked the property for all of the different options to grab a drink or bite to eat. A lot of good restaurants in the area. Also had a good bar and ice cream shop. The rooms were unique and had a decent amount of room.
Great location
Awesome
A hotel with true character and vibe.
Great location. Awesome lobby. My room was very small, but the hotel was nice.
We stay in New York often.Ace hotel is very good located, has a nice decor and a very pleasing staff.Room booked was not like the one picture and because of the Holiday season hotel staff was not available to give us a large king size room like was our intention to stay.Not hotel mistake since the pictures were misleading from Orbitz website. We stay in a full size bed that was of course roomy but not very comfortable.We will make sure we will stay in a large room next time
Very cool space in the lobby Interesting guests. Great, central location.
I paid for this room online for a client, and when she got there she had to put her card down for incidentals. Upon check in they said the room was NOT paid for, so I filled out a credit card authorization form. They still then proceeded to charge my clients card.
Unfortunately the hotel is very run down and it looks like no body cares. We had to switch rooms twice, Air conditioner not working, Safe not working, shower leaking etc.
It's a great spot, just disappointed with the rooms. Good bar and coffee shop.
Great bath products. Nice robe by Wings and Horns. Very well located.
Located in Manhattan within a 5-minute walk of Madison Square Park, Ace Hotel New York is within a 15-minute stroll of Herald Square. This 280-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the 2 coffee shops/cafes. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 11:30 AM.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, minibars, and safes.
Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 65.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include express check-out, free newspapers, and an ATM.
Hello James,Thank you for taking the time to review and stay with us at ACE NY. We hope to have you back again soon with us.Please reach out when you stay with us again.Best,David SpillaneDirector of Rooms
I liked the property for all of the different options to grab a drink or bite to eat. A lot of good restaurants in the area. Also had a good bar and ice cream shop. The rooms were unique and had a decent amount of room.
Hello Jeffery,Thank you for taking the time to review and stay with us at ACE NY. Very happy you enjoyed your time with us. We hope to have you back again soon with us.Please reach out when you stay with us again.Best,David SpillaneDirector of Front Office
Great location
Hey Pedro, We appreciate you taking the time to leave us this feedback, I'm happy to hear you enjoyed our location! We're looking forward to the next time we get to have you here at Ace New York. If you have any questions or concerns don't hesitate to reach out to us at any time.With Regards,
Awesome
Hi Kathryn!Thank you so much for your feedback, we really appreciate it! We're so glad you enjoyed your stay and we enjoyed having you. Please don't hesitate to reach out if you have any other questions or need anything else and we hope to have you back with us again soon.Cheers!
A hotel with true character and vibe.
Hi Elizabeth! Thank you so much for your feedback, we really appreciate it. We're so glad you enjoyed your stay and we enjoyed having you! Please don't hesitate to reach out if you need anything else and we hope to have you back with us again soon. Cheers!
Thank you for staying with us!
Great location. Awesome lobby. My room was very small, but the hotel was nice.
Hi! Thanks so much for your feedback, we really appreciate it. We're so glad you enjoyed the hotel and we were happy to have you. Please don't hesitate to reach out if you have any other questions or need assistance with anything. Our team is here 24/7 for anything you may need. Cheers!
We stay in New York often.Ace hotel is very good located, has a nice decor and a very pleasing staff.Room booked was not like the one picture and because of the Holiday season hotel staff was not available to give us a large king size room like was our intention to stay.Not hotel mistake since the pictures were misleading from Orbitz website. We stay in a full size bed that was of course roomy but not very comfortable.We will make sure we will stay in a large room next time
Hi! Thanks so much for your feedback, we really appreciate it. We're glad you enjoyed the hotel and we werehappy to have you. So sorry about the mishap, next time you're here we will absolutely make sure everything goes smoothly. Please don't hesitate to reach out if you have any other questions or need assistance with anything. Our team is here 24/7 for anything you may need. We hope to see you back again soon. Cheers!
Very cool space in the lobby Interesting guests. Great, central location.
Hi, Thanks so much for your review. We're so happy that you enjoyed our space. We agree, our Lobby is the perfect place to people watch. Have a great week. xo, Jason and the Staff of Ace Hotel New York
Hello Beth,Thank you for taking the time to review and stay with us at ACE NY. We hope to have you back again soon with us.Please reach out when you stay with us again.Best,David SpillaneDirector of Rooms