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Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Front of property
Reception
Street view
Bar (on property)
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, Multiple Beds, City View

  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

New York

Located in Manhattan, Ace Hotel New York is adjacent to 5th Avenue and within a 10-minute walk of other popular attractions like Empire State Building. This 286-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Museum of Sex - 2 min walk - 0.1 miles
  • Madison Square Park - 3 min walk - 0.2 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 9 min walk - 0.5 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Nubeluz - ‬2 min walk

About this property

Ace Hotel New York

Hotel with a restaurant, steps from 5th Avenue
Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 75 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, a porter/bellhop, and an ATM.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is free cancellation available at Ace Hotel New York?

Ace Hotel New York offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ace Hotel New York?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Nov 23, 2025 start from $149.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ace Hotel New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Macy's. You'll also find Broadway and Bryant Park less than a mile away.

Is there parking available at Ace Hotel New York?

Yes, parking is offered for USD 75 per day.

Does Ace Hotel New York have a casino on the premises?

No, Ace Hotel New York doesn't have a casino.

Is there an indoor pool at Ace Hotel New York?

No, there is no indoor pool at this hotel.

Is Ace Hotel New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at Ace Hotel New York?

No, this hotel doesn't have a spa tub.

Does Ace Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Ace Hotel New York has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ace Hotel New York for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Ace Hotel New York?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ace Hotel New York?

The closest major airport to Ace Hotel New York is LaGuardia Airport (LGA), which is 9.2 mi away (33 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (16-minute drive).

Are there rooms with balconies at Ace Hotel New York?

No, at Ace Hotel New York, there aren't any guestrooms that list a balcony.

Reviews

Ace Hotel New York Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1011 reviews
Rating 8 - Good. 232 out of 1011 reviews
Rating 6 - Okay. 154 out of 1011 reviews
Rating 4 - Poor. 96 out of 1011 reviews
Rating 2 - Terrible. 68 out of 1011 reviews

Reviews

10/10 Excellent

Phillip, Newburyport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice sized room and comfortable. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail, East Bridgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Iveel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms and the faculties are feeling a little tired but very convenient. The lobby is too dimly lit though. Hard to see things there
Stayed 3 nights in Aug 2025

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and amenities
Stayed 3 nights in Jun 2025

8/10 Good

pete

Liked: Cleanliness, staff & service, room comfort

Hopping place

Nice room except fridge and phone didn't work., great service except at bar where drink discount was problem. Young crowd was suprise, great location. Surcharge addition to price is annoying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mualah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sameer

Stayed 3 nights in Aug 2025

8/10 Good

vinh

Stayed 5 nights in Aug 2025

10/10 Excellent

friea

Stayed 5 nights in Aug 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The lobby had a DJ, the room had a guitar, it had a fun vibe, and was centrally located in the middle of the city. I got a great price and would definitely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
rooms are way too dark for me, hard to see my clothes
Stayed 1 night in Aug 2025

10/10 Excellent

Jennice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brings out the vampire in you!

Pretty cool and hip hotel. A little dark…but then again we all look better in the dark!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Dr. Shai

Disliked: Cleanliness, staff & service, room comfort
I was charged twice for my stay. Facility wasn't at best shape. I couldn't get anyone of the staff to help me carry my suitcase to my room even though I was carrying my 4yo child. In total good location but bad experience.
Stayed 2 nights in Jul 2025

2/10 Terrible

Fatemah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 4-night stay at Ace Hotel and regretted it almost immediately. I’ve stayed in well over 500 hotels across the world, and I can confidently say this is one of the least impressive experiences given the amout paid. The hotel is located on a street that feels a bit off, and the overall vibe doesn’t improve once inside. The room had very little natural light, despite the photos suggesting otherwise. The lighting situation is poor throughout the hotel from the lobby to the rooms which made the space feel gloomy and unwelcoming. I ended up upgrading just to avoid feeling like I was in darkness all day which want worth it. The room itself lacked basic comforts: no coffee machine in a one-bedroom loft is a strange miss. Add to that the confusing pricing and lack of value, and I honestly don’t see how the rate made any sense in the end. Service was another low point. Only one person at the reception desk was helpful and it was clear his support came from personal effort, not from a well-trained team or a service-focused hotel culture. The rest of the staff didn’t bother assisting with anything at all especially at checkout. But even that was overshadowed by how poorly checkout was handled and the final straw: I was charged an unexplained amount in taxes and fees at the end, unlike anything I’ve ever encountered in my entire travel history. Yeah, i do not recommend a stay here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2025

6/10 Okay

Curt

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room was a lot smaller than expected. Air condition wasn’t working properly and room was very dimly lit. Could hear several other guests all night while trying to sleep. Wasn’t a relaxing experience at all. Probably the last time staying here. Has gone quite downhill from what it was.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tong

Great location and service.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sameer

Stayed 9 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was dark and smelled.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at the Ace for years; it is a comprehensive experience. You can get your coffee, cocktails, and drinks without ever leaving the establishment.
Stayed 1 night in Jul 2025

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