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Ace Hotel New York

4.0 out of 5.0

Recent guest reviews

Superb staff, great location, and the bed was glorious - so comfy.

We always enjoy the central location located between work and home. This is our escape hotel and love it.

For the price, room is tiny, bad lighting, small, old bathtub. Felt more like a dingy motel room. Staff was excellent and the lobby bar, the Breslin and Stumptown were all excellent. Will come to enjoy the premises in the future but will definitely be staying somewhere else.

Not my style. Just a personal preference. You can hear the music from the lobby's bar in the room. Halls are too dark. Noisy

Uber hip hotel, with impeccable service. Rooms were extremely clean and comfortable. Even had a guitar in the corner, if you felt like playing. Restaurants and bars were always packed and the place to be.,

There is a very noisy bar in the lobby. I thought I walked into a restaurant when I entered the hotel building. Front desk is located in a small corner of the first floor. Bathroom doesn't have a fan/vent and smells terrible. The theme color of the hotel is very dark, not my style but I'm sure there are people who would appreciate that.

The location is great. Lobby and restaurant outstanding. The room was a bit small, too much light came in (not good before you wake up). And did not like the amenities. But I would recommend it.

The staff were hip/attentive/caring/great attitudes!

Right from the start the staff was amazing, giving great service at the check in. Once to my room they left a nice little note welcoming me to the hotel with some delicious caramels. I loved all the personal touches like my name and stay time on the TV Screen and the fact that they left the radio on for me when I entered the room. My favorite part of the room was the décor, especially the Record Player, which Sadly I could not used because it did not work, but totally would have. I loved my room, loved my view, I loved the little coffee shop downstairs which has awesome green smoothies and yogurt. The whole stay from beginning to end was absolutely wonderful, and I will stay there again on a return trip to NYC.

ok, location s a problem. far from food, too many loiterers

I try to stay here every time I am in the city. Sometimes it is too expensive

Central location in Flatiron district. Great vibe, artistic, creative and quirky! Loved the staff! Would definitely stay again!

Great hotel, cool hip vibe. Good location, just a short block from the subway. Fantastic location. Will definitely stay again

I stayed in room 607 while I was in Ace. It has fantastic wall painting and comfort king bed. They also put a guitar as a decor in the room. It is a super cool hotel. And they have my favorite coffee place at the first floor! I would recommend to my friends!

Stayed here for 2 nights in August in a mini room. It was perfect for a single, traveling girl. Very comfortable. Everything I needed plus a hipster spin to it that I appreciated.

They are located in where is very convenient to go around in Manhattan. People are nice and you can feel easy to keep your luggages in the front in case you arrived early. If you stay with them, I highly recommend to have a coffee at Stomp (a coffee shop which you can access from the hotel's front).

The hotel is centrally located, with easy access to subway (N,R). If your room faces the street, be prepared for some noise from traffic and people later into the evening. The lobby is always active - get a cocktail and enjoy the people watching.

Everything is great, the only thing is that is a too pricy. I think there are other options with more value

Loved this hotel! Location is great, the restaurant and amenities are awesome. Will def stay here again.

I was worried that the room would be too small but it was fine. I love the hotel's theme. It's really cute!

20 West 29th Street New York NY

Hotel highlights

  • Walking distance to Macy's and Empire State Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Ace Hotel New York is within a 10-minute walk of popular sights such as Macy's and Empire State Building. This 280-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour fitness center, and free in-room WiFi. Located centrally in Manhattan, it's also close to Times Square and Broadway.


Dining

Enjoy dining at The Breslin, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 280 individually decorated accommodations feature separate bedrooms. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. MP3 docks, minibars, and safes are also standard.


Property features

Guests of Ace Hotel New York enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is offered for USD 65.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Mini Room One Full Bed

Full 1 | Sleeps 2

Small Room One Full Bed

Full 1 | Sleeps 2

Medium Room One Full Bed

Full 1 | Sleeps 2

Large Room One King Bed

King 1 | Sleeps 2

Guest reviews for Ace Hotel New York

Everyone (9) Couples (34) Business (22) Family (6) Other (29) Friends (7)
5

awesome, everyone should stay here.

Everyone

Superb staff, great location, and the bed was glorious - so comfy.

By , from Ontario on Jul 11, 2017

Review comment responded on Jul 17, 2017

Hi Courtney, Thank you so much for your awesome review. We loved having you with us and can't wait for you to come back soon! Have a great week Courtney. xoxo, Jason and the Staff of Ace Hotel New York

5

go to hotel

Everyone

We always enjoy the central location located between work and home. This is our escape hotel and love it.

By on Apr 5, 2017

Review comment responded on Apr 7, 2017

Hi Lus - Thanks for your amazing review - it means a lot to us that we're you're go to hotel. I hope that you can see you soon. xoxo - Matt and the Staff of Ace Hotel New York.

2

fun spot to hang out. bad place to stay.

Everyone

For the price, room is tiny, bad lighting, small, old bathtub. Felt more like a dingy motel room. Staff was excellent and the lobby bar, the Breslin and Stumptown were all excellent. Will come to enjoy the premises in the future but will definitely be staying somewhere else.

By on Dec 19, 2016

Review comment responded on Dec 21, 2016

Hi there - I'm sorry to hear about your experience and the fact that you did like your room. We're always here assist and provide with other room options if the current room doesn't suit your needs. Thank you for taking the time to give us feedback, it's always helpful. xoxo - Matt and the Staff of Ace Hotel.

2

nyc

Everyone

Not my style. Just a personal preference. You can hear the music from the lobby's bar in the room. Halls are too dark. Noisy

By on Dec 12, 2016

Review comment responded on Dec 14, 2016

Hi there - I'm sorry to hear our humble spot wasn't your vibe. We appreciate your feedback. xoxo - Matt and the Staff of Ace Hotel New York.

5

ace hotel nyc

Everyone

Uber hip hotel, with impeccable service. Rooms were extremely clean and comfortable. Even had a guitar in the corner, if you felt like playing. Restaurants and bars were always packed and the place to be.,

By on Aug 23, 2016

Review comment responded on Aug 26, 2016

Hi there - thank you so so much for the amazing feedback. Our team works hard to make all of our guests feel welcome and comfortable, so we really appreciate you taking the time to leave us with kind words. Please come back and sleep with us again soon. xoxo - Matt and the Staff of Ace Hotel New York.

3
Everyone

There is a very noisy bar in the lobby. I thought I walked into a restaurant when I entered the hotel building. Front desk is located in a small corner of the first floor. Bathroom doesn't have a fan/vent and smells terrible. The theme color of the hotel is very dark, not my style but I'm sure there are people who would appreciate that.

By on Aug 11, 2016

Review comment responded on Aug 23, 2016

Hello - Thank You for providing us feedback about your stay. We hope that you will give us another try again in the future. We have passed along the information to all of the departments involved. xo Christina and Ace

4

good hotel

Everyone

The location is great. Lobby and restaurant outstanding. The room was a bit small, too much light came in (not good before you wake up). And did not like the amenities. But I would recommend it.

By on Jul 28, 2016

Review comment responded on Jan 1, 1970

Thanks for your feedback about your stay with us! We have plenty of room options and I would love to show you some on your next stay. xoxo Christina and Ace

5

perfect nyc hip hotel

Everyone

The staff were hip/attentive/caring/great attitudes!

By on May 1, 2016

Review comment responded on May 10, 2016

Hi! Thank you for the nice note - we appreciate the feedback very much. Please come see us again. -xoxo Matt and the Staff of Ace Hotel New York.

5

this hotel is amazing

Everyone

Right from the start the staff was amazing, giving great service at the check in. Once to my room they left a nice little note welcoming me to the hotel with some delicious caramels. I loved all the personal touches like my name and stay time on the TV Screen and the fact that they left the radio on for me when I entered the room. My favorite part of the room was the décor, especially the Record Player, which Sadly I could not used because it did not work, but totally would have. I loved my room, loved my view, I loved the little coffee shop downstairs which has awesome green smoothies and yogurt. The whole stay from beginning to end was absolutely wonderful, and I will stay there again on a return trip to NYC.

By on Apr 18, 2016

4

got free upgtade

Couples

ok, location s a problem. far from food, too many loiterers

By on Dec 5, 2015