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Element New York Times Square West

Property class: 3

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Photo gallery for Element New York Times Square West

Rooftop terrace
Free daily buffet breakfast
Exterior
Pet-friendly
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(269 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(86 reviews)
  • City view
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(152 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Element New York Times Square West features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Apr 26, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Element New York Times Square West?

No, there isn't parking at this hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and a kitchenette.

Are there hot tubs at Element New York Times Square West?

No, there isn't a spa tub at this hotel.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Are there connecting rooms at Element New York Times Square West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1492 out of 3136 reviews
Rating 8 - Good. 960 out of 3136 reviews
Rating 6 - Okay. 387 out of 3136 reviews
Rating 4 - Poor. 149 out of 3136 reviews
Rating 2 - Terrible. 148 out of 3136 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gabriel

Stayed 3 nights in Jan 2026

8/10 Good

Marie

Liked: Cleanliness
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Xiaolin

Stayed 1 night in Jan 2026

6/10 Okay

Juwan

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms look old, half of the things don’t work, the tv is micro, the breakfast is just powder eggs…the elevator…..good luck bro.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alexandre

Stayed 7 nights in Jan 2026

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo, tiene buena ubicación, estación del metro cerca, un menú variado puedes subirlo a las habitaciones, una relax para compartir con cervezas y snacks. La limpieza fabulosa y las habitaciones cuentan con cocina e implementos para cocinar.
Stayed 14 nights in Jan 2026

8/10 Good

Kim Yvette Carpenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, no problems
Stayed 1 night in Jan 2026

6/10 Okay

Himani

Stayed 3 nights in Jan 2026

2/10 Terrible

Robert

Stayed 1 night in Jan 2026

4/10 Poor

Josselin

Traveled with family
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Jan 2026

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved Element New York Times Square. The staff was very friendly - the breakfast buffet was outstanding and our room had so many amenities. This hotel is a hidden gem - it is the best place to stay in NYC!
Stayed 2 nights in Nov 2025

6/10 Okay

kristin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent. No hot water for showers. We let it run for awhile and it was just lukewarm. We all froze getting out of the shower.
Stayed 1 night in Jan 2026

8/10 Good

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had good time there
Stayed 3 nights in Dec 2025

10/10 Excellent

Coco

Stayed 1 night in Jan 2026

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast spot
Stayed 3 nights in Nov 2025

10/10 Excellent

Eduardo, guatemala

Stayed 2 nights in Jan 2026

8/10 Good

Kristina

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was amazing with many options. Staff was extremely friendly and helpful. Elevators were small, and slow during peak times. They were almost impossible to get during breakfast hours. No vending machines available for snacks or drinks.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the breakfast Buffett was great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Raya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at The Element in New York with two friends and had an incredible experience. The room was spacious enough for all three of us to move around comfortably without feeling cramped. We loved the coat closet space—perfect for storing all our stuff—and the bathroom was really nice. The staff and security were extremely helpful and friendly throughout our stay. Anytime we had a question or needed something, they were quick to assist with a smile. It made us feel very welcome. The location was one of the best parts. Everything was walkable, and when we needed to go further, most places we wanted to visit were only 10-15 minutes by subway, 25 minutes max. Super convenient for exploring the city. Breakfast was included, which was a nice bonus, and we enjoyed it every morning before heading out. Overall, everything about this hotel was great. I'd definitely recommend The Element to anyone visiting New York, especially if you're traveling with a small group!
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony C, Tulsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, clean rooms, prompt service, good food.
Stayed 6 nights in Jan 2026

10/10 Excellent

Nathan

Stayed 5 nights in Jan 2026

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great Location. Convenient walking distance to Times Square, Penn Station and other attractions. Spacious room for NYC, great breakfast and M-T Happy Hour. Our shower head broke, and it was fixed expeditiously. One area of improvement: Public bathrooms were out of order. After our checkout, we had to wait for use of private room that was held for this purpose. Long wait!
Stayed 2 nights in Jan 2026

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