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Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Photo gallery for Element New York Times Square West

Lobby sitting area
Exterior
1 bedroom, pillowtop beds, in-room safe, desk
Coffee service
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(246 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(80 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(139 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(27 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(19 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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DoubleTree by Hilton New York Times Square West

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7.6 out of 10, Good, 3,427 reviews
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The price is $115
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About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Bryant Park.

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York
Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

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Four Points by Sheraton Midtown-Times Square
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,675 reviews
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The price is $129
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Jan 14, 2026 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is there parking available at Element New York Times Square West?

No, there isn't parking available at the hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Does Element New York Times Square West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Are there connecting rooms at Element New York Times Square West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1402 out of 3054 reviews
Rating 8 - Good. 956 out of 3054 reviews
Rating 6 - Okay. 391 out of 3054 reviews
Rating 4 - Poor. 156 out of 3054 reviews
Rating 2 - Terrible. 149 out of 3054 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ernesto

I had to stop in my tracks when they said the deposit was $250 a night. I was shocked it was that high.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariano, castelar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Alyse

Liked: Amenities, property conditions & facilities
Wasn’t the cleanest, but I’d be willing to come back for the price.
Stayed 1 night in Nov 2025

6/10 Okay

Shari

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice, clean, great staff. The elevator was out while i was there so getting to and from the room was a pain. Otherwise I would stay again!
Stayed 2 nights in Jul 2025

2/10 Terrible

Landon Wallace

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My checking was refused by the hotel. Orbitz refuses to refund because reservation was non refundable. So, book at your own risk. You may be turned away at check in with no recourse on fees paid for a multi night stay. Infuriatingly bad experience all the way around
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

2/10 Terrible

Frederic

Business traveler, Traveled with family
Disliked: Staff & service
Staff insulted my wife. Calling her horrible names and almost walked out Fire as fast as you can for insulting a wife request trying to insult her so I could be free from insults. My wife only coordinated my care
Stayed 1 night in Sep 2025

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good shape. Poor shower pressure. Mattress a little saggy on one side. Breakfast was great. Nice view from rooftop. Elevators pretty crowded over the weekend
Stayed 5 nights in Sep 2025

10/10 Excellent

Gladys

Stayed 5 nights in Aug 2025

10/10 Excellent

nelving

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es los elevsdores
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabrielle Rae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient
Stayed 2 nights in Sep 2025

6/10 Okay

ahuva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine in the room and at breakfast. But there is one thing I have not encountered in any other hotel and I have been to many of them. The wait for the elevator in the morning was terrible and I often stood in line for 25 minutes as the elevators passed the floor (35) and did not stop at all because they were full. It is difficult to understand that a hotel with 40 floors is run with only 2 elevators, there are 3 but one worked only part of one day out of the 6 that I was with you, its owner was also slow and there was a long line. I can tell you that on the last day I gave up breakfast because I was afraid that waiting as I was used to, I would miss my flight.
Stayed 6 nights in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Love the view and the mini kitchen! I’ve stayed there a few times now and the only complaint I have is the slow check in and the elevators take a while. Other than that, everything was great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! I only stayed for a night but the room was very spacious and had everything I needed and more . The hotel even allowed me to keep my luggage there before check in so I could explore the city . Will definitely be staying again !
Stayed 1 night in Sep 2025

2/10 Terrible

Susan

Disliked: Staff & service, property conditions & facilities
Room was not clean, shower retained water in tray that did’t drain.
Stayed 4 nights in Sep 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay for downtown NY. Great options for breakfast! However the elevators took forever. You needed to add 15-20minutes extra to wait on the elevators.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Comfortable and clean

My stay was very comfortable, the room was clean quiet,and cool . The breakfast was good and service was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas W

Liked: Cleanliness, amenities
This is the only website I will ever use
Stayed 7 nights in Sep 2025

8/10 Good

Belkis

Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Stayed 6 nights in Sep 2025

8/10 Good

francis

Liked: Amenities
Prime location easy to get to. Enjoy the breakfast and dining room.
Stayed 3 nights in Sep 2025

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service

Would recommend

It was great! I booked a last minute visit to New York and they were very accommodating. Nice staff, good breakfast, good location we were in walking distance from a lot of places. Only thing I would mention was that the bed was pretty uncomfortable; other than that a really nice stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

feng

Stayed 2 nights in Sep 2025

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