See all properties

Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
Interior
Free daily buffet breakfast
32-inch LCD TV with cable channels, TV
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(240 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(76 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(130 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

7.6 out of 10
Good
(18 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, open 6:00 AM to 9:00 PM, lifeguards on site

Park Hyatt New York

Manhattan
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 327 reviews
$1,495 nightly
The price is $1,721
Nov 30 - Dec 1
Total with taxes and fees
Park Hyatt New York

About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Jacob K. Javits Convention Center.

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York
Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Restaurant
Hyatt Place New York City/Times Square
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 3,222 reviews
$154 nightly
The price is $180
Nov 24 - Nov 25
Total with taxes and fees
Hyatt Place New York City/Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Nov 24, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Element New York Times Square West?

No, there isn't parking available at the hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Are there hot tubs at Element New York Times Square West?

No, this hotel doesn't have a spa tub.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Does Element New York Times Square West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Are there rooms with balconies at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1329 out of 2935 reviews
Rating 8 - Good. 927 out of 2935 reviews
Rating 6 - Okay. 381 out of 2935 reviews
Rating 4 - Poor. 153 out of 2935 reviews
Rating 2 - Terrible. 145 out of 2935 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shari

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice, clean, great staff. The elevator was out while i was there so getting to and from the room was a pain. Otherwise I would stay again!
Stayed 2 nights in Jul 2025

2/10 Terrible

Landon Wallace

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My checking was refused by the hotel. Orbitz refuses to refund because reservation was non refundable. So, book at your own risk. You may be turned away at check in with no recourse on fees paid for a multi night stay. Infuriatingly bad experience all the way around
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

2/10 Terrible

Derek

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 3 Elevator and none are working properly. They chise to do a maintenance on a busy labor day weekend have customers walkup flights of stair to get to their room. My wife happened to fall in the stairways trying to carry the luggage down to 8 flights of stairs.
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Stayed 2 nights in Apr 2025

4/10 Poor

Carrie Lynn

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Kamsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Kamsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was good. The only downside is one elevator wasn’t working so we had to walk thousands of stairs downstairs for breakfast as the elevator would take a long time to reach our floor. They warned us when we checked in so we expected this.finding a working elevator to go up wasn’t an issue it was just to go down. There was also an issue with the water turning really hot randomly when showering. It was very frustrating dealing with that. They addressed the issue when we reported and taught us how to deal with it if the water turns hot again. Overall, i would stay here again and recommend this hotel to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Bump
Stayed 2 nights in Aug 2025

4/10 Poor

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities
very Bad experience. Lift service worst.
Stayed 3 nights in Aug 2025

2/10 Terrible

Hee young

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 5 nights in Aug 2025

10/10 Excellent

Helen, Maplewood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in an extremely convenient Manhattan location. Walkable to almost everything. The hotel staff I encountered are courteous and thoughtful, especially those who work at the breakfast. Breakfast options are good and included in room rate (hot and cold options, eggs, fresh fruit, yogurt, oatmeal, bagels, toast, tea/coffee/juice, etc) but the space gets very crowded and hectic, so plan accordingly and arrive early.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The hotel is in a really convenient location. Close to the bus/train station, shops and cafes. It's an easy walk to many sights including Times Square and The Edge. The room was spacious and included a kitchenette. The bed was very comfortable. The breakfast had plenty of choices.The staff were friendly and helpful. The one negative was that 1 of 3 lifts was undergoing maintenance. This caused significant delays at peak times but the hotel had warned guests about the issue. It was very good value for money relative to other hotels in the area.
Stayed 5 nights in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Element hotel

Elevator sucked !!!
Stayed 4 nights in Aug 2025

10/10 Excellent

HIROSHI, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Shanoya

Birthday trip

Hotel was ok for a place to stay that’s about it. They offer breakfast which is a nice touch seeing as how the elevator was down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Staff & service, property conditions & facilities
Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gloria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En elevedaor dañado, no baños en el lobby, varias habitaciones sin duchas en reparaciones. El manager de la noche muy grosero. Desayuno muy bueno y completo.
Stayed 3 nights in Aug 2025

8/10 Good

Pamela

Stayed 4 nights in Aug 2025

10/10 Excellent

Moein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bhumika

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. It’s very convenient and at walking distance to major attractions like Times Square, Empire State Building and The Vessel. Lots of dining options at walking distance. They even kept our luggage safely after checkout since our flight was in the evening so we could go around the city. I recommend Element NewYork to everyone!
Stayed 3 nights in Aug 2025

2/10 Terrible

Schuyler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to walk down 31 flights of stairs 2x in a 3 day trip … bc the elevators were down an so fully packed also employees were using them as a service elevator putting it in lock mode in my 3 day trip i waited a good 45 min for elevators an walked down 31 flights 2x
Stayed 3 nights in Aug 2025

10/10 Excellent

Takehiko

Stayed 8 nights in Jul 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near Times Square, without being too close. Loved the bathroom and the bed, and the kitchenette was a lifesaver. Got a room with a view, which was VERY cool... could see the Empire State Building from our window. Staff was very helpful and chill!
Stayed 5 nights in Jul 2025

Hotels