Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Photo gallery for Element New York Times Square West

Enjoy the urban view from this outdoor space with a table, chairs, and bench, surrounded by lush greenery and a glass railing.
Relax in a cozy living space with a sofa, chair, and bookshelf, offering a view of the city.
Enjoy a convenient breakfast at the hotel's well-equipped breakfast bar with stainless steel appliances and comfortable seating options.
Enjoy a city view from the comfort of a spacious bed, paired with a flat-screen TV and cozy seating area.
Enjoy a city view from the comfort of this stylish room, featuring a work desk, sofa, and seating area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Times Square
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

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Room options

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(66 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(214 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(17 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(121 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Jacob K. Javits Convention Center.

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Empire State Building - 14 min walk - 0.8 miles
  • Grand Central Terminal - 15 min walk - 0.8 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York
Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Aug 5, 2025 start from $223.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at Element New York Times Square West?

No, there isn't parking available at the hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Are there hot tubs at Element New York Times Square West?

No, there isn't a spa tub at this hotel.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Does Element New York Times Square West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1165 out of 2574 reviews
Rating 8 - Good. 807 out of 2574 reviews
Rating 6 - Okay. 343 out of 2574 reviews
Rating 4 - Poor. 135 out of 2574 reviews
Rating 2 - Terrible. 124 out of 2574 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

José

Disliked: Amenities, property conditions & facilities
A la hora de pagar la estancia nos indicaron que había problemas con los ascensores. Que podrían tardar hasta 30 minutos en las mañanas. Cancelamos la estadía.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, clean, quiet room!
Stayed 4 nights in Jun 2025

4/10 Poor

Jimena

Traveled with family
The elevators dont work. Tgey do nos have the Bikes they offer when you are making the reserves
Stayed 3 nights in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Amenities, property conditions & facilities
Where to start. Orbitz add says that the room is 300 sq. ft, it would be if there wasn't a 150 sq. ft elevator shaft in the room. The room is very small. I look at the square footage of a room to avoid this type of thing. Definitely seems to be a dishonest representation of the actual room. The elevators in the hotel are in a very poor state. One doesn't work and the other 2 are not in good shape. Very long lines waiting for the elevator, up and down. We had to walk both up and down the stairs to get to the 12th floor most days. The rooms are very basic. Do not look under the beds if you don't want to be grossed out.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to fix the elevator
Stayed 2 nights in Mar 2025

10/10 Excellent

Nehal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is amazing but building is old
Stayed 6 nights in Apr 2025

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A must stay if you in the City and want to be close to Time Square and Pen Station.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!!!

Very convenient location to main tourist spots and great restaurants open nearby! The breakfast service was really good and staff were polite and friendly at all times.They were lenient on check-in/check-out times.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This place was a great stay. The staff was wonderful and helpful. The elevator situation was only an issue during high peak times but they had staff manning them. Overall highly recommend!! Super easy to walk anywhere and catch the subway.
Stayed 5 nights in Apr 2025

8/10 Good

Lin

Stayed 3 nights in Apr 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower made a screaming noise when turned on
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Wankyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Stayed 4 nights in Dec 2024

8/10 Good

krikor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Great breakfast and happy hour was a nice surprise
Stayed 1 night in Apr 2025

8/10 Good

Gabriela E

Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is lovely and the fridge and microwave included in the small kitchenette are most convenient. Perfect for a short or long stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in New York!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very accommodating. Great check in. Great room size. Great breakfast and happy hour. Thank you.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gayle Louisse Aleister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lifts need sorting out, waiting 30 minutes for the lift when 1 was out of use not acceptable. More lifts needed and fixed quicker. Other than this, good stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Clay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service
One of the elevators was broken, which is fine...totally understand... But the other two kept zooming right past our floor over and over... so after waiting 15 minutes for the elevators, we had to walk down 27 flights of stairs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025