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Element New York Times Square West

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
Free daily buffet breakfast
1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Pet-friendly

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(250 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(80 reviews)
  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(141 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(27 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(19 reviews)
  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Jacob K. Javits Convention Center.

What's nearby

  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York
Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

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Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Jan 19, 2026 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is there parking available at Element New York Times Square West?

No, this hotel doesn't offer parking.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Does Element New York Times Square West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Does Element New York Times Square West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, you won't find guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1438 out of 3104 reviews
Rating 8 - Good. 962 out of 3104 reviews
Rating 6 - Okay. 395 out of 3104 reviews
Rating 4 - Poor. 157 out of 3104 reviews
Rating 2 - Terrible. 152 out of 3104 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ernesto

I had to stop in my tracks when they said the deposit was $250 a night. I was shocked it was that high.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariano, castelar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Alyse

Liked: Amenities, property conditions & facilities
Wasn’t the cleanest, but I’d be willing to come back for the price.
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an elevator was down so it was a inconvience but other than that the stay was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Astghik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eveything was perfect and the staff and property and breakfast. just i didnt like that in the room there was no toothpaste no flips . rest was ideal
Stayed 1 night in Oct 2025

10/10 Excellent

Raquel

Stayed 2 nights in Oct 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Great property except that only 2 of 3 elevators worked during entire 8 day stay.
Stayed 8 nights in Oct 2025

8/10 Good

Marcelo, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfortable, cost reasonable for a high volume long weekend in NYC, other hotels were pricier. Room spacious, with range, fridge, microwave, dishwasher. Room cleaning every other day which is just fine for me. Faces south to street which means no direct sunlight, also fine with me. 2 complaints; cold water runs poorly in room 2706. Despite letting the cold water run for 10/15 minutes it was still pretty hot, never cold. I was able to shower with some discomfort but got through it. This happened almost every time I showered except twice. Also and I asked them to check the temperatures of the cold water it was functioning properly So they didn't think anything was wrong. I believe it might be a faulty valve, I can't tell you the whole building runs out of cold water or not I didn't ask anybody else who was staying there. Anyway it can be an issue because the coolest water was still pretty hot. Also cable TV/menu/streaming didn't work in that room. I was told it was a faulty cable box, wasn't replaced. Not that important to me except I do like to have some news on sometimes, and the only channels were some very basic cable channels and only about five of them, mainly old reruns of comedies or documentaries, one cartoon channel. Again not the most terrible thing but I did want some kind of local news in the background when getting ready and most hotels I've been to have that available to you, plus movies or ability to stream your own Netflix. Etc.
Stayed 4 nights in Oct 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was replenished regularly during the breakfast time slot. A good variety was offered from fruit, hot breakfast options, yoghurt with toppings and a bread/bagels station. They also offered oatmeal, hot coffee and juice.
Good variety.
Lots to choose from at the breakfast buffet.
The room was clean and I appreciated the floor not being carpet. Laminated/ wooden floors are cleaner.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Bucket list holiday

Excellent Breakfast with many options both hot and cold Was also able to make a sandwich to eat later on Hotel near to times square and subway Bonus was happy hour each day
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious for a NY hotel. Staff was friendly. Breakfast was great with some many choices and a daily variety. Wifi was also good.
Stayed 5 nights in Oct 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly and attentive. Our room was fine, but it could use a some spiffing up. The furniture and bathroom vanity were chipped. The shower looked like they decided mid project not to add tile. The TV didn’t respond to the remote. Beds were fine, not the most comfortable- but not the worst either. Breakfast was a perk though. And the coffee was delish. Location was perfect for us, even though it’s not in the “nicest” area.
Stayed 1 night in Oct 2025

6/10 Okay

Shari

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice, clean, great staff. The elevator was out while i was there so getting to and from the room was a pain. Otherwise I would stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable bed, good breakfast options. Bad elevator experience. Only two were working for a 40 floor building. We were on 29 floor and elevator would just pass by us going down because it was full. We would have to go up to go down.
Stayed 3 nights in Oct 2025

8/10 Good

Subha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property and our room was impeccable. I have no complaints. Staff were very friendly and helpful. House keeping was amazing. The room itself had stove, dishwasher, refrigerator and utensils. The breakfast options were amazing. If I had to pick one thing they could improve is their elevators. Our bad time, one out of 3 elevators stopped working. During breakfast and checkout time, there was always some kind of problem. I had to come down 35 floors by stairs for a breakfast. Other than that I loved the place. I would definitely book again.
Stayed 4 nights in Oct 2025

4/10 Poor

Roxana

Traveled with family
Disliked: Cleanliness
One of the elevators was not working the entire weekend. The elevators that were working were super glitchy and would pass our floor despite having the light turned on. Very crowded with limited space for elevator use. The room was small and the beds were not made everyday
Stayed 3 nights in Oct 2025

2/10 Terrible

Arezou

Disliked: Cleanliness, staff & service, property conditions & facilities
Chaos filthy neighborhood
Stayed 3 nights in Sep 2025

10/10 Excellent

ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice staff, & location
Stayed 3 nights in Sep 2025

10/10 Excellent

LaQueta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and roomy for NYC hotel. The breakfast was good with a variety of options and Yessenia was very pleasant & helpful during our stay. I would have liked daily room cleaning as versus every other day.
Stayed 3 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Tonya

Traveled with family
Rooms were clean; however, hallways were cluttered with carts for room cleaning. One elevator out of 2 did not work.
Stayed 1 night in Oct 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is so slow
Stayed 3 nights in Oct 2025

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