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Element New York Times Square West

3.0 star property

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Photo gallery for Element New York Times Square West

Rooftop terrace
Exterior
1 bedroom, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Pet-friendly

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(273 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(86 reviews)
  • City view
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(152 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Hilton New York Times Square

Manhattan
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,884 reviews
$161 nightly
The price is $188
May 10 - May 11
Total with taxes and fees
Hilton New York Times Square

About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

Element New York Times Square West features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on May 10, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Element New York Times Square West?

No, there isn't parking at this hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and a kitchenette.

Are there hot tubs at Element New York Times Square West?

No, there isn't a spa tub at this hotel.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Are there connecting rooms at Element New York Times Square West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1516 out of 3174 reviews
Rating 8 - Good. 961 out of 3174 reviews
Rating 6 - Okay. 394 out of 3174 reviews
Rating 4 - Poor. 151 out of 3174 reviews
Rating 2 - Terrible. 152 out of 3174 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities
The staff was courteous, the room was clean, and it had a kitchenette. This was my first experience booking a hotel and flight online, and I was concerned it would not be a good one, but it went quite well.
Stayed 11 nights in Jan 2026

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Todo estaba limpio, en buen estado. Los empleados fueron amables. Excelente localización. Y muy buen desayuno.
Stayed 3 nights in Jan 2026

10/10 Excellent

LINYU

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out great experience. Friendly staff delicious breakfast comfortable room. And the location is gold. 6 min. From Penn Station. def will return. Thank you guys!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel, CAGUAS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome and the breakfast it was delicious
Stayed 3 nights in Jan 2026

8/10 Good

norma

Stayed 1 night in Jan 2026

2/10 Terrible

Gabriel

Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Jan 2026

10/10 Excellent

Dakota

Stayed 3 nights in Jan 2026

10/10 Excellent

Patra

Liked: Cleanliness, staff & service, amenities
Room was great and breakfast was good. Hotel was in walking distance to lots of great attractions and the subway station.
Stayed 3 nights in Jan 2026

4/10 Poor

Bethany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel demanded $250 on arrival as a deposit which they said I would receive back in 3-4 weeks. There was no pre-warning of this during the booking process, otherwise I would have picked another hotel. I would understand if I had damaged the room etc but they took my money before I had even set foot in the room. This was not a nice start to the holiday as it left me out of pocket. Also, the continental breakfast experience was very busy and overwhelming, not a relaxing or enjoyable experience - we ended up getting breakfast and coffee elsewhere every day due to the business and poor selection. Shower was cold, some of the lights not working, and no kettle in the room.
Stayed 6 nights in Jan 2026

10/10 Excellent

Djenabou

Stayed 6 nights in Jan 2026

8/10 Good

Lim

Business traveler
Liked: Cleanliness, staff & service, amenities
all good
Stayed 10 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2025

8/10 Good

Karla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y servicio. La habitación olía siempre a cigarrillos y las toallas también siempre que pasaba la limpieza. Pero quede bien complacida con todo
Stayed 9 nights in Jan 2026

8/10 Good

Noriliz

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good, only we waiting too much for the elevator and The mattress on the bed was sunken on one side
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
From check-in through check-out, the staff was extremely friendly, helpful, and demonstrated what great customer service is all about. M at the front desk - she was extremely pleasant in spite of the number of people checking in. She was giving individual attention, and didn’t seem like she was rushing things along. As the first point of contact for my stay, this set the tone for my stay. J E and J R - J E kept an eye on the breakfast food, and was quick to call for replacements when needed. There was very little wait for this. I’ve stayed at other hotels where they seem indifferent when things run out and take their time refilling things, but not J E. Assisting him was J R, who made sure that tables were cleared off when vacated, and greeting the guests. He was attentive to all. With J R and J E working on that, it made all the difference. T at the front desk - Once again, he came through for me with a late checkout. While I was thinking of just an hour more (because of a Zoom meeting), he offered until 1 so I didn’t feel rushed after the meeting. While this may seem like a little thing, for me it made a difference, and I appreciate it. Housekeeping was responsive when additional towels were requested, and the room was well maintained. I’ve stayed at numerous hotels. What I’ve come to realize is that it is the staff that really makes the experience special, and the team at the hotel was outstanding. I look forward to my next stay there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marie audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Très propre Super bien situé Déjeuner vraiment très bien ! On était 3 On a fait plusieurs hôtels à NY et se sera encore celle ci à notre prochaine visite
Stayed 1 night in Jan 2026

10/10 Excellent

Hyemi

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 2 nights in Jan 2026

10/10 Excellent

JD

Stayed 4 nights in Jan 2026

10/10 Excellent

Alejandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous !
Stayed 3 nights in Jan 2026

10/10 Excellent

Muhammad Umair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apart from no parking near by. Everything else was great.
Stayed 2 nights in Jan 2026

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was walkable to a lot of things which is why I chose it. The water stays in the shower which made it smell. The elevators are long so add extra time when going up or down. BREAKFAST is amazing. It is near the beginning of Times Square so if you don’t like noise don’t book it. We could hear the sirens and honking (didn’t bother us) lol.
Stayed 3 nights in Jan 2026

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