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Element New York Times Square West

3.0 star property
Hotel connected to the convention center in New York with a rooftop terrace

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
Pet-friendly
Exterior
Free daily buffet breakfast
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(252 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(81 reviews)
  • City view
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(142 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(28 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(19 reviews)
  • City view
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Madison Square Garden. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Jacob K. Javits Convention Center and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk

About this property

Element New York Times Square West

Hotel connected to the convention center in New York with a rooftop terrace
Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

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  • Free WiFi
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Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Feb 8, 2026 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Madison Square Garden, and Bryant Park. You'll also find 5th Avenue and Rockefeller Center less than a mile away.

Is parking available on site at Element New York Times Square West?

No, there isn't parking available at the hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

Is Element New York Times Square West good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Does Element New York Times Square West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Are there connecting rooms at Element New York Times Square West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Can I book a room with a balcony at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1453 out of 3113 reviews
Rating 8 - Good. 954 out of 3113 reviews
Rating 6 - Okay. 398 out of 3113 reviews
Rating 4 - Poor. 158 out of 3113 reviews
Rating 2 - Terrible. 150 out of 3113 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ernesto

I had to stop in my tracks when they said the deposit was $250 a night. I was shocked it was that high.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariano, castelar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Alyse

Liked: Amenities, property conditions & facilities
Wasn’t the cleanest, but I’d be willing to come back for the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
From the check in to the morning breakfast everything was excellent. Location perfect for me
Stayed 1 night in Nov 2025

8/10 Good

Tumkur

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Bhashinee

Business traveler
The breakfast was good. Not many plant-based options, but I was fed fibrous, hot oatmeal with nuts, berries, and bananas. One of the three elevators was out during our stay, so elevator waits were quite long most of the days. Our bathroom had no body wash when we arrived. We called housekeeping and they offered to send it "right away" but it never arrived! We managed to snag one from the housekeeping cart parked in the hallways. The shower head was also weird—it took extra work to balance it in position so it wouldn't fall down while showering. The lighting situation was off as all the switches were far away from the bed and couch. Overall, an OK place to crash for a few nights in NYC.
Stayed 4 nights in Oct 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great my only complaint was that the shower felt like a hospital shower and the showerhead would leak when the water was running.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean, very busy and friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Darshan

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Bridey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were courteous
Stayed 2 nights in Oct 2025

6/10 Okay

Jude

Traveled with group
Disliked: Staff & service, property conditions & facilities
The positives: location, 24-hour gym, comfortable bed and pillows. Negatives: staff, TV (always reset to volume 99 when turned off/on {crazy}, plus, didn’t show what station you were watching), dishwasher was on when I went to the room and nothing was in it when it stopped, an elevator was broken for the entire trip, lack of convenient charging outlets in the room.
Stayed 3 nights in Oct 2025

6/10 Okay

Aiyubmahmad

Traveled with family
Liked: Cleanliness
Elevator needs to be repaired. Had to wait 10 mins every day no matter what time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2025

6/10 Okay

KiAndrea Elaine, Henderson

Traveled with family and small children
Liked: Amenities
Room was clean, shower was scalding hot with no cold water, toilet was clogged but the front desk sent maintenance to fix the issues, this helped a lot! The elevators were very slow and limited to 2 working for 40 floors, be prepared to wait 10-20 minutes for the elevators. Service was okay. Breakfast was okay but very crowded with limited seating. We decided to skip it. Location was convenient.
Stayed 2 nights in Oct 2025

6/10 Okay

Catrina

Traveled with family
Breakfast area was overcrowded, there was long wait times for the elevator. Had to walk 10 flights each way due to the elevator issues. Rooms were only cleaned when asked, clean towels were only given when asked at the front desk.
Stayed 4 nights in Oct 2025

8/10 Good

Suzin

Liked: Cleanliness, staff & service, room comfort
It would have gotten an excellent rating but for the elevators only 2 worked. Tok over 10 minutes to get to lobby. Had to take an elevator going up in order to go down as elevator would skip stops if full. Ridiculous
Stayed 3 nights in Oct 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

mette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with central location. The room was updated, roomy and clean. The breakfast has great selection and the staff was friendly. Only issue was the elevators. Only 2 were in service which created long lines, and getting up and down took forever. The day we were leaving, we ended up walking down 33 floors (w luggage) after waiting for 20 min for the no show elevators. Nevertheless I would stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy Putnam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for my brother's wedding. The location was convienent for tranportation, dining, shopping, and activities. The staff was the highlight. The check-in/out was seamless and they went out of their way to make us feel welsome. The room was huge and there was very minimal street noise. We will definitely return.
Stayed 2 nights in Oct 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Property conditions & facilities
Our room was outdated
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and spacious for a New York hotel. The staff was very charming and friendly, and I could not complain about the city view that we got (we were able to see the Empire State Building!) The elevators were a bit slow and cramped, but manageable to use. Breakfast was also really good with lots of unique, yet versatile options. Overall, I'd highly recommend The Element, especially for first-timers.
Stayed 4 nights in Oct 2025

4/10 Poor

Tawsha

Traveled with family
Disliked: Cleanliness, staff & service
For one they forgot my special request for my birthday. The security was rude to the guest and the front desk staff pretty much said it was protocol. The hotel was ok overall, breakfast was good but with the elevator down it took away so much precious time from the day.
Stayed 2 nights in Oct 2025

6/10 Okay

Honora

Traveled with group
Liked: Cleanliness, room comfort

Luke warm

Everything was fine EXCEPT that, with 40 floors and poorly working elevators (one completely broken), the situation was difficult to get up and down. If you were above the 10th floor, you often had to wait, and wait, and wait, and wait. Really not a premium experience for the price we paid!!!!!!!!!!!!!!
Stayed 4 nights in Oct 2025

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