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Element by Marriott New York Times Square West

3.0 star property

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Photo gallery for Element by Marriott New York Times Square West

Rooftop terrace
1 bedroom, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom, City View | Meeting facility
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(276 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(87 reviews)
  • City view
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(155 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Element by Marriott New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Bryant Park - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk

About this property

Element by Marriott New York Times Square West

Element by Marriott New York Times Square West features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element by Marriott New York Times Square West?

Element by Marriott New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element by Marriott New York Times Square West?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Element by Marriott New York Times Square West on May 31, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element by Marriott New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Element by Marriott New York Times Square West?

No, there isn't parking at this hotel.

Does Element by Marriott New York Times Square West have a casino at the property?

No, Element by Marriott New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element by Marriott New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Element by Marriott New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and a kitchenette.

Are there hot tubs at Element by Marriott New York Times Square West?

No, there isn't a spa tub at this hotel.

Does Element by Marriott New York Times Square West have a restaurant that serves breakfast?

Element by Marriott New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element by Marriott New York Times Square West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Element by Marriott New York Times Square West for a fee of USD 50 per pet, per day.

Are there connecting rooms at Element by Marriott New York Times Square West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Element by Marriott New York Times Square West?

The closest major airport to Element by Marriott New York Times Square West is LaGuardia Airport (LGA), which is 10.3 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.2 mi away (17-minute drive).

Can I book a room with a balcony at Element by Marriott New York Times Square West?

No, there aren't any guestrooms with balconies at Element by Marriott New York Times Square West.

Element by Marriott New York Times Square West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1528 out of 3172 reviews
Rating 8 - Good. 953 out of 3172 reviews
Rating 6 - Okay. 390 out of 3172 reviews
Rating 4 - Poor. 153 out of 3172 reviews
Rating 2 - Terrible. 148 out of 3172 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dumaine

Stayed 3 nights in Apr 2026

2/10 Terrible

LaDarren

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Went to gym on 34th st about 11:30 came back about 12:30 and notice housekeeper clean my room with my wife and kids still in room..I went to my pants that I left my money in and notice $2800 was stolen.contacted front desk and nothing was done..call police and the asst.manager refused to let police officer talk to her but he forced her..I never had any thing stolen from me like this..this is a good hotel but they have theives working for them..
Stayed 3 nights in Feb 2026

10/10 Excellent

VANESSA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was kind and efficient. We were tired upon arrival, they made it so easy to check in
Stayed 3 nights in Feb 2026

10/10 Excellent

Margareth Paola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, breakfast was really good
Stayed 4 nights in Feb 2026

8/10 Good

SHYASIA

Stayed 2 nights in Feb 2026

10/10 Excellent

Minkal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect .
Stayed 3 nights in Feb 2026

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, staff & service
Housekeeping was barely present. Most of the amenities in the kitchenette were broken. Repair not possible and room transfer wasn’t available. Didn’t really offer much of a credit. I’ve stayed here many times but each time the quality seems to be less and less. Location is prime but hotel staff seems a bit cold and rude.
Stayed 1 night in Feb 2026

8/10 Good

Ciro

Liked: Cleanliness, amenities, property conditions & facilities
Staff. Room, breakfast and gym were great. Afternoon drinks a treat. But whoever designed the building with 3 elevators that are often stuck should be shot. I lost hours of my life waiting and hoping. That's enough to say ... No more.
Stayed 4 nights in Feb 2026

10/10 Excellent

Lex Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2026

8/10 Good

Payton

Stayed 14 nights in Jan 2026

10/10 Excellent

Christian, Bothell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great staff, nice rooms, very clean, perfect location
Stayed 3 nights in Feb 2026

10/10 Excellent

SAMEER

Stayed 4 nights in Jan 2026

10/10 Excellent

Shauntay

Stayed 1 night in Feb 2026

6/10 Okay

Amber

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was nice, the elevator delays we expected, but i didnt expect to not get any kind of housekeeping services the 4 days we were there. We asked 3 times to have someone at least come get the trash out of the room and they never did amd we asked for trash bags so we could bag it up and never got them. With 4 travelers we had a very large pile of trash in our room. Staff was friendly, breakfast had great choices, hotel was clean, and location was great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, property conditions & facilities
Big room, clean, remodeled, has kitchen, stove, microwave, dishwasher, full size refrigerator, big shower. Comfortable king bed, nice pillows. Breakfast changes day to day, not much but different. Staff friendly. 3 fast elevators. Stayed 6 days attending trade show at Javits Center 3 blocks away. Stayed here many times in the past, biggest difference is Element has biggest rooms compared to all business hotels in the area or NYC hotels in general.
Stayed 6 nights in Feb 2026

10/10 Excellent

Soian

Stayed 4 nights in Dec 2025

10/10 Excellent

Chloe

Stayed 7 nights in Feb 2026

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The ubication of the hotel is excellent, the breakfast is very good and the room was confortable and clean.
Stayed 1 night in Feb 2026

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Although the room was average there were a few minor issues but don’t impact too much during our stay. There was a bulb out in bathroom there was a constant leak from bathroom sink there was very low pressure from kitchen sink. No tray in microwave to use it. And the temperature in room was either extremely hot or cold. But again was an average stay and we did advise the front desk of the issues upon checkout. We still choose the element every trip to NYC.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious and the kitchenette was a bonus. The beds were comfortable and the shower was huge. The breakfast buffet was great with loads of choice. Would definitely stay again.
Stayed 7 nights in Feb 2026

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
I loved!
Stayed 1 night in Feb 2026

8/10 Good

Danaja

Stayed 3 nights in Feb 2026

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel, rooms were spotless. The breakfast was incredible.
Stayed 4 nights in Feb 2026

8/10 Good

Angela

Stayed 3 nights in Feb 2026

8/10 Good

Luzaida

Traveled with family
Liked: Cleanliness, amenities
Great
Stayed 3 nights in Feb 2026

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