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Recent guest reviews

Excellent location. Walkable distance to many attractions. Only downside was (expensive)parking

Great view. Room was clean and well organized. Prepaid for parking made things easy. Overall great stay. Would highly recommend.

Great place, great staff. Thanks

My son andnInstsyed only one night but itnwas great. Everything was safe and secure. The staff was very friendly and helpful. The fitness center was a decent size and the restaurant was good. We will be back!

Good

So pleasantly surprised at out stay. Staff was wonderful, housekeeping staff was friendly and helpful. Price for stay extremely reasonable. Very happy.

I loved the hotel very professional quick check in. Just didn’t have a a microwave my sons bottles

I loved everything about my stay no complaints other than having to pay for WIFI & parking. Those should definitely be included in our stay

So the hotel charges you a 25 dlls a day, per room, Resort Fee, which can be used in Starbucks and the Burguer Bar Restaurante within the hotel. Unfortunately, we had dinner and breakfast at the latter restaurant and it was the worst experience I have ever lived in my entire life, which is something to say considering I have been in some of the best AND WORST rstaurants in the whole world. Both days, the waiters were simply inexistent, we had to wait appox 45-60 minutes for our meals to be served, approx 15 minutes just to the initial coffe to get served, but worst of all, it's been the first time in my entire life in which I had to raise my arm and hand, to call any waiter, and the waiters just ignored me, passing by because they were just not interested to wait on you. One of the days I even had to stand up and go directly to the kitchen to see what was happening with our meals. Simply, terrible, I was going with my senior mother, my wife and my 2 little kids (one a baby) and the didn't give a ...about that. As for the hotel, the personnel is rude and bell boys and taxi callers just expecting the tip do the their jobs. Not a great experience on this aspect.

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Harbor View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 3

Guest reviews for New York Marriott Downtown

Everyone (29) Couples (3) Family (27)
5
Family

Excellent location. Walkable distance to many attractions. Only downside was (expensive)parking

By on Apr 25, 2022

Review comment responded on Apr 28, 2022

Dear Parul, we are delighted you enjoyed your stay at New York Marriott Downtown. It is nice to know that we exceeded your expectations with our excellent service, well-appointed accommodations, and convenient location. That said, we regret your disappointment with our parking fee. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated with you, and we will share your comments appropriately. We hope you will come back whenever your travels bring you to New York City. Best Regards, David Sharkey, General Manager

5
Family

Great view. Room was clean and well organized. Prepaid for parking made things easy. Overall great stay. Would highly recommend.

By on Nov 28, 2021

5
Partner Couples

Great place, great staff. Thanks

By on Nov 28, 2021

5
Everyone

By on Nov 12, 2021

5
Everyone

By on Oct 24, 2021

5
Family with small children

My son andnInstsyed only one night but itnwas great. Everything was safe and secure. The staff was very friendly and helpful. The fitness center was a decent size and the restaurant was good. We will be back!

By on Oct 14, 2021

5
Everyone

By on Oct 7, 2021

4
Everyone

By on Sep 21, 2021

5
Everyone

By on Sep 7, 2021

5
Family

Good

By on Jun 13, 2021

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