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Mayfair New York

3.0 out of 5.0

Recent guest reviews

While the location of this hotel is amazing and just steps away from Broadway, the hotel itself is terrible. To begin, the staff are not very helpful (when we checked in, we had to wait several minutes while the front desk personnel finished a story complaining about other guests in the hotel... awkward). Second, our room was not clean. The bathroom had black mold in places and the ceiling had water damage. Third, the bed might have been the most atrocious thing I've ever slept on. Finally, the hallways and stairs are in terrible shape, with wallpaper peeling off and holes in the carpet. It's really too bad because the hotel has potential.

Nice and dated hotel, very close to Broadway, Metro and working distance from central park.. Brilliant staff and within the vicinity of hell kitchen..

It was okay but not great. Good location if you're a tourist.

My room might charitably be called "quirky". The floor sloped at a 4-degree angle (I measured it), and the built-in desk at a 3-degree angle. (My coworker on a different floor did not have this problem.) But there had at least been some relatively recent improvements. The bathroom was modern and clean. The out-of-reach air conditioning unit had a remote control. The flat-screen TV could also be used as a monitor for streaming video from my laptop. I've definitely stayed in worse hotels in NYC for about the same price and in roughly the same location. For it's combination of location and price, the Mayfair is okay but not great. I'll use it again, if the situation requires it.

A traditional hotel with the charm of a bygone era in a location that is hard to beat.

Room was small, but clean. Bathroom even smaller. Adequate.

The room I stayed in, 215, is tiny, but it's NYC, in the middle of the theater district, in a very old hotel. It was very clean and the a/c worked very well. There was a big tv. I found the bed to be comfortable. All the staff I had contact with were very nice. The hotel is old, nothing like a modern, fancy or chain hotels. It has history and character. The lobby walls are covered with wonderful old photos of 1940's and 50's movie and music stars. I loved it.

The price was right for a hotel so close to Times Square. Room was very small, but clean. My only compliant is the wall air conditioner was extremely loud. Short walk to subway and Times Square.

This hotel is not for everyone. The rooms--mine anyway--are small, there was no mini-fridge or coffee maker, and there is only one elevator, which is slow. This is not a standard, characterless, off-the-shelf corporate.

Eh. The location is wonderful. The hotel is right in the middle of all the action. There is a subway a block away that conveniently takes you wherever you need to go. The bed was comfortable. The room was clean. The hotel is surprisingly quiet considering its location. It was a weird check-in. I got there about 1.5 hours before the check-in time. I asked if it was too early to check in. I was told, "maybe." Huh? Then I was told that I already checked in. Again, huh? I was asked several times if I was already there. The answer was "no" every time. They did kindly let me check in early. The hotel is kitschy. The hotel is tired and needs some sprucing up. The bathroom left a lot to be desired. The sink had a big crack through it. The shower doors did not slide. They were heavy. They were so old they needed to be lifted to move - and they moved awkwardly. I can't even explain the dial to turn on the water. It looked like a dashboard in an old car. It had a thermometer in it. I don't know what year that was from. There was missing grout and caulk in the shower. They sloppily fixed it. There was holes in the ceiling where the lights were. The bulbs had a ton of dust on them. The handles on the sink were wood and were worn down. I wouldn't touch them with my bare hand. The weather was unseasonably cool and rainy at times. The room was cool, which was ok. There is an extra blanket in the closet, which I used. I went out in the morning. Luckily I came back for somethi

The Mayfair is a good hotel, friendly staff, clean and very close to Broadway and Times Square. The elevator is kind of small, the rooms are kind of small, but, hey, you are in a great location. May be a bit noisy for some, window style A/C is not very quite, but it is efficient. Ear plugs helped me.

Hotel you can tell used to be something. Nice location and place to crash. One of a dozen that charge electricity since they are cheaper than other nicer hotels in the area.

Very convenient location, close to theatre district, Times Square and restaurants

This way my first visit to the MAYFAIR HOTEL. The staff was professional and very friendly which made me feel welcomed. The room was spotless ,quiet and very comfortable. Of course the location is great. I will definitely stay at the MAYFAIR again.

This hotel is ridiculously old and dirty. The heating system is absolutely absurd. It is on all the time, which heats the room over 100 degrees. I was told that the only way to cool it down is to also turn on the AC. This latter was an ancient machine working like a tractor. Two ac's worked all the time, one to heat, the other to cool down, which is an outrageous way to waste energy and ruin your sleep. Carpet, cushions and curtains were disgustingly filthy. The only good thing is the location.

Quaint old fashioned hotel that my daughter and I loved. Bed was very comfortable and the shower was hot. All staff members we encountered were friendly and helpful. Only complaint was that the room could use new windows. Wind could be felt through the sides of window. But the room was still warm enough in winter. Great location!

The Mayfair is located right in the heart of Times Square, and all theaters are within close proximity. The staff was welcoming and friendly upon arrival. Upon entering our room we were surprised at the small size, but once settled in realized we had enough room. The staff was knowledgable about local sites, and able to arrange a private car for transport back to JFK.

This hotel is a comfortable walk to Lincoln Center, Times Square, MOMA, and even Carnegie Hall for hardy walkers, and the #1 subway is nearby. It is far from POSH and not for anyone expecting glamorous surroundings. The room I was in was as compact as you can get, if you know what I mean. Plentiful hot water, clean bedding, no view -- I have paid more for less. Take time to view the fabulous photos on the walls.

The Mayfair, like NY was once a glorious place, fell into hard times in the 80s and fell into ruin.....but not quite....Restored to her former glory, the hotel is warm and inviting, a staff welcomes you with a smile and will hold your luggage until check-in if you are early. The elevator is tiny, reflecting how Americans have grown, and the rooms are small, but sweetly decorated, comfortable and clean. The plumbing is old, but fixtures are new and while the shower head needs some work, we did just fine. The huge hit is the adjoining Cielo restaurant, a warm glowing place to have lunch or dinner, excellent food. Its a taste of old NY, diversity of people, theatre, food, and an wonderful experience!

Being disabled the room was way to small and hard to get around. I had to manipulate to get my rolling luggage into room. The toilet was too cramped even for a normal person and hard to access. The shower was perfect. The staff and overall atmosphere was very cozy.and comfortable.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Twin Room

Twin 1 | Sleeps 1

Deluxe Room

Full 1 | Sleeps 2

Guest reviews for Mayfair New York

Everyone (32) Couples (233) Business (169) Family (90) Other (209) Friends (56)
2

good location, terrible hotel

Everyone

While the location of this hotel is amazing and just steps away from Broadway, the hotel itself is terrible. To begin, the staff are not very helpful (when we checked in, we had to wait several minutes while the front desk personnel finished a story complaining about other guests in the hotel... awkward). Second, our room was not clean. The bathroom had black mold in places and the ceiling had water damage. Third, the bed might have been the most atrocious thing I've ever slept on. Finally, the hallways and stairs are in terrible shape, with wallpaper peeling off and holes in the carpet. It's really too bad because the hotel has potential.

By , from Baltimore, MD on Sep 8, 2017

4

mayfair hotel, new york .

Everyone

Nice and dated hotel, very close to Broadway, Metro and working distance from central park.. Brilliant staff and within the vicinity of hell kitchen..

By , from Surrey,England.U.K on Sep 5, 2017

3
Everyone

It was okay but not great. Good location if you're a tourist.

By on Aug 31, 2017

3

"quirky" but clean

Everyone

My room might charitably be called "quirky". The floor sloped at a 4-degree angle (I measured it), and the built-in desk at a 3-degree angle. (My coworker on a different floor did not have this problem.) But there had at least been some relatively recent improvements. The bathroom was modern and clean. The out-of-reach air conditioning unit had a remote control. The flat-screen TV could also be used as a monitor for streaming video from my laptop. I've definitely stayed in worse hotels in NYC for about the same price and in roughly the same location. For it's combination of location and price, the Mayfair is okay but not great. I'll use it again, if the situation requires it.

By on Aug 23, 2017

4

classic new york

Everyone

A traditional hotel with the charm of a bygone era in a location that is hard to beat.

By , from Idaho on Aug 18, 2017

3

close to the theatre district

Everyone

Room was small, but clean. Bathroom even smaller. Adequate.

By on Jul 27, 2017

4

a hotel with character

Everyone

The room I stayed in, 215, is tiny, but it's NYC, in the middle of the theater district, in a very old hotel. It was very clean and the a/c worked very well. There was a big tv. I found the bed to be comfortable. All the staff I had contact with were very nice. The hotel is old, nothing like a modern, fancy or chain hotels. It has history and character. The lobby walls are covered with wonderful old photos of 1940's and 50's movie and music stars. I loved it.

By , from Berkeley, CA on Jul 18, 2017

4

good hotel for the price

Everyone

The price was right for a hotel so close to Times Square. Room was very small, but clean. My only compliant is the wall air conditioner was extremely loud. Short walk to subway and Times Square.

By on Jun 9, 2017

5

in the heart of the theatre district

Everyone

This hotel is not for everyone. The rooms--mine anyway--are small, there was no mini-fridge or coffee maker, and there is only one elevator, which is slow. This is not a standard, characterless, off-the-shelf corporate.

By on Jun 5, 2017

2

location and price are the only positives here

Everyone

Eh. The location is wonderful. The hotel is right in the middle of all the action. There is a subway a block away that conveniently takes you wherever you need to go. The bed was comfortable. The room was clean. The hotel is surprisingly quiet considering its location. It was a weird check-in. I got there about 1.5 hours before the check-in time. I asked if it was too early to check in. I was told, "maybe." Huh? Then I was told that I already checked in. Again, huh? I was asked several times if I was already there. The answer was "no" every time. They did kindly let me check in early. The hotel is kitschy. The hotel is tired and needs some sprucing up. The bathroom left a lot to be desired. The sink had a big crack through it. The shower doors did not slide. They were heavy. They were so old they needed to be lifted to move - and they moved awkwardly. I can't even explain the dial to turn on the water. It looked like a dashboard in an old car. It had a thermometer in it. I don't know what year that was from. There was missing grout and caulk in the shower. They sloppily fixed it. There was holes in the ceiling where the lights were. The bulbs had a ton of dust on them. The handles on the sink were wood and were worn down. I wouldn't touch them with my bare hand. The weather was unseasonably cool and rainy at times. The room was cool, which was ok. There is an extra blanket in the closet, which I used. I went out in the morning. Luckily I came back for somethi

By , from Philly on Jun 3, 2017