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Andaz 5th Avenue - a concept by Hyatt

4.5 out of 5.0

Recent guest reviews

Restaurant that seemed quite under-used for dinner with our group being the only ones I saw in the place. Very good service. So so food. With so many other places in the city, not one I would recommend

You really can't beat this location in NYC. I have now stayed at the hotel three times and I am certainly going to be back. My first stay was as an emergency because my flight got cancelled. My second stay was a planned four night stay in one of the Loft Suites. On my second stay, I did not experience a friendly or warm welcome but in pointing this out I was contacted by the hotels Director of Operations, Mr. Tommasi Moccia, and we discussed what happened. Because he seemed like a reasonable nice man and because the hotel is convenient and comfortable we have returned one more time in December last year. I booked the hotel and emailed Mr. Tommasi directly and he assured me we would have a pleasant stay. And so we did! But this hotel has so much potential! This is not like other Andaz properties in the sense that it is more about the property than about the service. It is different to Andaz Tokyo and Andaz Amsterdam for example. My biggest criticism of this hotel is the welcome experience. It is just lackluster... the Andaz hosts fall short or at least they did in my three stays. I am pointing this out because I like this hotel and I want to keep coming and I think it could really be a top hotel in NYC. I am coming back and booked one of the top suites with view on Fifth ave. Can't wait!

Have stayed all over Manhattan, but Andaz is something special. The hotel and room were spotless, with the room offering stunning views of the Empire State. Also a great base from which to explore the City. Can't recommend highly enough.

I am way less hip than this hotel. Located at forty-doo wah and Fifth Avenue, you walk into the hotel and look for the front desk. But there isn't one. Instead, designers from open seating plan Bay Area architects have convinced someone to have a large four sided desk in the middle of the lobby where you check in. The "front desk" attendants are friendly and helpful, and they met my slight confusion with a bemused (and always hip) calm. They 'splained things to me and got me to my room, which I had requested be facing other buildings instead of Fifth Avenue for noise. So I liked the quiet room, but when I entered, I saw that the room was apparently designed for small people. Little people, even. Peter Dinklage was great in so many movies, The Station Agent, In Bruges, etc., and so I respect him as an actor, and if he is looking for a hotel in midtown, this is the place for him. The bed is no more than 18 inches off the ground. The "desk" was low as well. At the desk, I couldn't find a plug for my computer. No worries, though. I plugged it in next to the bed and used the bed as a desk and the low chair (of course) as an impromptu work station. The funniest part had to be my idiocy in trying to open the clear plastic closet. I couldn't at first find it, then realized it was a free standing clear thing as you enter the room. But the sides and front didn't open. Until I realized that one of the sides had no door. Oh. Feeling like a true dim bulb, I finally got it. The bathroom is large and hip as well. Dark, though. God forbid you really need light to shave or anything. The light switches are kind of cool, just really press the button and it all works in accordance with the clear labels. I like that because in many rooms you have no clue what you are flicking on. So if you are a little person, if you are hip, if you are not needing business amenities, by all means stay here at the Andaz. I didn't hate it, and ranking a hotel like this is difficult because it is so different than any other hotel you might expect.

We arrived early on a Sunday for one night for an anniversary stay. Although we couldn't check in, they did take our bags and called us when the room was ready. When we arrived later in the day, we were able to pickup our keys quickly and the bags were already in the room. There was coffee and water in the small lounge area by reception. We had a "large" room, which was a decent size on an upper floor. The bathroom was super big- plenty of counter space and a large shower. The lighting was low, but there was a make up mirror I could use. The switches in the room were on a touch panel. The closets were fun as it was glass. It was a really great size given the location, which was fantastic- our view was of the Library. Because 5th Avenue can be busy, especially on a Monday morning, we could hear every fire truck and garbage truck through the night. Overall, it was a nice stay.

Have been to this hotel several times before and it may be small but it is ridiculous that there is no ice bucket in the room or ice on the floor. Have to wait 15 minutes to get one. Rooms are spartan but comfortable and quiet. Bathroom is great. A bit on the pricey side but very close to the theater district. If at all possible try to get a room facing 5th Avenue and the New York Library.

We spent 4 nights in an Andaz Suite (upgraded due to Globalist status). It had been a while since I last stayed at the Andaz on 5th. I always found that the rates were too high vs. its sister property on Wall street. This time, while celebrating my girlfriend's birthday, I decided to stay here, as the rate was good ($335,50 per night plus taxes). It was also great that we got an upgrade to an Andaz Suite, and the free Globalist breakfast is also a great perk! The hotel has been kept very well over the years I did not visit, and is in great condition. The room was very well appointed, and I particularly liked the large fridge in the mini-kitchen area. The room was quite and the bed very comfortable. The shower is huge! Overall, very nice room. The staff is very polite, and very helpful. Smiles and can-do attitude all around! The location is hard to beat. Close to the Grand Central, close to Times Square, walking distance from everything! One glitch: During our stay (the room was on the 13th floor) there seemed to be loud noises coming from upstairs. I asked if there was any renovation works being done on the floor above us, and we were told that yes, there were, and that the noise would stop at 6. So, basically, if I wanted to nap in the afternoon, that was not an option... Hmmm Anyway, it was a great stay, and for sure we'll be back, especially if the price is right!

Really enjoyed a five night stay in one of the 5th Avenue View suites in this beautiful hotel. The living area and bedroom was huge, bed comfortable although the pillows could have been better. Bathroom was beautiful. Loved every second and would definitely stay again.

We stayed here for two nights before heading up to Sag Harbor for vacation. The room was great - clean and modern with a comfy bed and separate sitting area. My only complaint is the bathroom situation. There is not much privacy for the actual toilet area - we had to utilize the television for privacy.

We had a fabulous stay here. Room was clean, comfortable and quite large for NYC. Staff is polite and helpful (although not the same level as a 5-star hotel). The location is wonderful, across the street from the library, Bryant Park and a subway station. A short walk to nice restaurants, Morgan Museum, Times Square/Theaters, etc... There is even a Whole Foods nearby if you want to get some snacks/breakfast foods.

485 5th Ave New York NY

Hotel highlights

  • Walking distance to New York Public Library and Grand Central Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Andaz 5th Avenue - a concept by Hyatt is adjacent to New York Public Library and within a 5-minute walk of other popular sights like Grand Central Terminal. This 4.5-star hotel has 184 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Chrysler Building and Empire State Building are also a short walk from this New York hotel.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 184 air-conditioned rooms provide free minibar items, iPod docks, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.

Property features

Andaz 5th Avenue - a concept by Hyatt features a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 67-78 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 2624 reviews