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Andaz 5th Avenue - a concept by Hyatt

4.5 out of 5.0

Recent guest reviews

As a long staying guest, this hotel very quickly started to feel like home, nothing is too much trouble here, warm friendly hospitality without the stuffy overtures of some premium properties. Modern vibe with a sophisticated edge. Rooms are spacious with high ceilings, huge bathrooms and comfortable beds. The two bedroom suite/apartment was perfect for myself and my adult son and his partner, large bedrooms, seperate ensuites and wall mounted flat screens in both bedrooms as well as the lounge area. Lots of private and communal space. I also had a couple of nights in a King room also of luxurious proportions. The walls are solid, the hotel was at near full occupancy when I visited and I rarely heard any sound from either the hallway or adjoining rooms. If you can stretch to booking a high floor room facing Fifth Avenue you will not be disappointed, the view is spectacular. The on-site restaurant has a limited menu, but the quality is excellent, especially breakfast. The cellar cocktail bar is a happening (lively) spot, perfect for pre-dinner drinks or a night cap. I’ll definitely be back.

This is the second time I stayed in this hotel. Hotel is clean the staff is friendly I would recommend staying here again I really enjoyed experience at this hotel . The bar downstairs in the basement was really great enjoyed my time there

We had a very nice and well-appointed room, Number 518, which seems to be in a different building from the lobby and main entrance, given that we had to take two different elevators and walk between them a good 100-200 feet... no matter the place is very very nice and that specific room was ultra quiet....large flat screen, great and comfy bed, very modern (glass freestanding closet and bar nook), remote shades, etc. HOWEVER the entire room suffers from a lack of lighting.. the bathroom, though beautiful with a great rain shower and beautiful sinks, was terribly lit... my wife complained about the lighting for makeup purposes and frankly the lighting in the bedroom wasn't much better. There was a bluetooth stereo which I couldn't get to bluetooth for me... Up side: the minibar's snacks and non-alcoholic bevs are complimentary. Wonderful towels and bathrobes in the bathroom. No coffeemaker in the room, but coffee service in the lobby along with a free NYT. I had the hardest time getting AT&T cell service in the room. The staff is friendly and helpful. I loved the location right across from the NY Public Library. Bar looked great but was closed on Sunday night!

We had an annual business conference here’s do stayed over. The rooms were very well appointed, and very comfortable, some really nice touches too.. the Loo takes a bit of getting used to as its one of those electric automated ones. The staff are super helpful. The food was very very good, both for our conference and in the main restaurant. The location on 5th Ave was excellent too. I would say it’s probably more a couples or business hotel as opposed to a family one.

Excellent location, great staff and a wonderful all round experience. We checked in on Christmas night and the staff were very accommodating and helpful. We also had delays due to blizzard and the staff worked with us to stay a further night without any issue. The manager was extremely keen to ensure we had a good experience. Thank you!

This is a well located hotel and I generally like the rooms, although they are getting a bit tired - light fitting on the wall of the suite we were in was melted, tables chipped and carpet stained. The room service and housekeeping staff seemed very pleasant. The front desk staff were rude. In check in no help was offered with our multiple bags to the room, the front desk staff barely looked at you when you arrived or departed the hotel and never said hello or goodbye. One night, we returned to our room to find that the mini bar had not been restocked. As such there was no water in the room. We called guest services to ask if they could bring some water up and were told, “this is guest services, we don’t do that, you need to go to the front desk”. As such we had no water that night. I stay at Hyatt hotels and in par Iful

I have stayed here for many years since it opened. It is no longer a hyatt owned property. With this comes several things including higher nightly rates and a change of staff. The rates frankly jumped substantially from last year. At this increase frankly I moved to another property. I can not justify the increase with the issues that do occur. They are more concerned with revenue which translates to people who are VERY loud. I travel on business and value my sleep and this occurred multiple stays and nights. Several of my stays last year the people in the rooms adjacent to mine and or the balcony rooms were so loud you could Year them on the entire floor and below. They were starting to address furniture that was tired and maintenance issues. The staff that plans events I would not deal with due to their unresponsiveness but as I said that’s me. The good is the location and food.

Me and my husband stay at this hotel for one day and we absolutely loved it! The reception is very cool, modern idea. The staff is very nice and helpful! We had a room on 8th floor and the view was amazing - the windows from our bedroom were facing New York Public library. The room was great and very modern! Highly recommended as hotel is very close to lots of major attractions in New York!

My husband and I decided to take a last minute trip to the city. We typically stay within the Hilton Family of hotels since we are diamond members. Taking a chance, we decided to try something new and stay at the Andaz. We are so happy we did! From a smooth check in, where we were offered wine, tea, water, to the friendly staff, to the spacious suite with magnificent bathroom, we found little room for complaint. The hotels common areas are stunning and spotless. The rooms are modern, minimal and chic with bedside keypads that control everything from the lights to the shades. Literally every staff member that we encountered was helpful, friendly and eager to please. My only (small) complaint, would be that the bed and furnishings were VERY firm, but that is personal preference. I recommend this hotel without hesitation, and am counting the days until we can return.

My wife and I did a quick "anniversary weekend" getaway to NYC recently. While the weather was frigid, the hotel was a warm and welcoming oasis. Everything was perfect - from the modern, clean room, great location, and a few extras the staff threw in once they found out it was our anniversary. I would be remiss without mentioning the "bar in the basement" - which is one of the best in the city - great food, innovative drinks, and outstanding service. Will never stay anyplace else in NYC.

485 5th Ave New York NY

Hotel highlights

  • Walking distance to Grand Central Terminal and Chrysler Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Central New York City, Andaz 5th Avenue - a concept by Hyatt is within a 5-minute walk of Grand Central Terminal and within 15 minutes of other popular attractions like Chrysler Building. This 4.5-star hotel has 184 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Empire State Building and Times Square are also a short walk from this Manhattan hotel.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 184 air-conditioned rooms provide free minibar items, iPod docks, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.

Property features

Andaz 5th Avenue - a concept by Hyatt features a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 67-78 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-in.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Andaz, Suite, 1 King Bed

King 1 | Sleeps 4

Loft, 1 King Bed (Andaz Large)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 2582 reviews