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Artel Hotel by The Red Collection Times Square

Property class: 2.5

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Room
Reception
Room
Reception
Miscellaneous

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
305 W 39th St, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

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About the neighborhood

New York

Located in Manhattan, Artel Hotel by The Red Collection Times Square is within a 10-minute walk of popular sights such as Times Square and Broadway. This 78-room hotel welcomes guests with 24-hour room service and conveniences like free in-room WiFi and free self parking.

What's nearby

  • New York Times Building - 2 min walk - 0.1 miles
  • Times Square - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Penn Station - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Beer Authority - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Wendy’s - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Artel Hotel by The Red Collection Times Square

At Artel Hotel by The Red Collection Times Square, guests have access to a gym, a sauna, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free long-distance calls, free local calls, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 85 per day)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 85 per day (400 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Lord Moris Hotel New York
Lord Moris Hotel
Lord Moris New York
Lord Moris Times Square Hotel New York
Lord Moris Times Square New York
Lord Moris Times Square Hotel
Lord Moris Times Square
Lord Moris
Artel Hotel Times Square
Lord Moris Times Square Hotel
Artel Hotel by The Red Collection Times Square Hotel
Artel Hotel by The Red Collection Times Square New York
Artel Hotel by The Red Collection Times Square Hotel New York

Frequently asked questions

Is free cancellation available at Artel Hotel by The Red Collection Times Square?

Artel Hotel by The Red Collection Times Square provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see around Artel Hotel by The Red Collection Times Square?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Artel Hotel by The Red Collection Times Square?

Yes, self parking is offered for free at the hotel.

Does Artel Hotel by The Red Collection Times Square include a casino?

No, Artel Hotel by The Red Collection Times Square doesn't have a casino.

Is there an indoor pool at Artel Hotel by The Red Collection Times Square?

No, there is no indoor pool at this hotel.

Is Artel Hotel by The Red Collection Times Square a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and premium bedding as well as a sauna.

Does Artel Hotel by The Red Collection Times Square have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Artel Hotel by The Red Collection Times Square have a restaurant with a breakfast menu?

No, Artel Hotel by The Red Collection Times Square doesn't have a restaurant that serves breakfast.

Does Artel Hotel by The Red Collection Times Square allow pets to stay for free?

Yes, cats and dogs can stay for free at Artel Hotel by The Red Collection Times Square.

Does Artel Hotel by The Red Collection Times Square have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Artel Hotel by The Red Collection Times Square?

The closest major airport to Artel Hotel by The Red Collection Times Square is LaGuardia Airport (LGA), which is 10.4 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.3 mi away (17-minute drive).

Can I book a room with a balcony at Artel Hotel by The Red Collection Times Square?

No, there aren't any guestrooms with balconies at Artel Hotel by The Red Collection Times Square.

Artel Hotel by The Red Collection Times Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 377 reviews
Rating 8 - Good. 117 out of 377 reviews
Rating 6 - Okay. 63 out of 377 reviews
Rating 4 - Poor. 43 out of 377 reviews
Rating 2 - Terrible. 38 out of 377 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping, restaurants
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Artel was clean, close to many restaurants, gift shops, attractions and Time Square. The rooms are small, the bathroom is nice.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service is very good
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious!
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Clean and functional room. Amenities were good and just right for a hotel that is only being used as a base point before exploring Manhattan’s tourist venues.
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property is located close to time square and was pleasant, comfortable and affordable. Only downside was, being Saturday Night and there was plenty going on and the street noise, even on the 13th floor was loud.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price!

Stay was amazing! neighbors were really inconsiderate and slamming doors at 2am. But hotel handled it really nicely!
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful sight at night outside the window
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 4 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Unique facility. We got a kick out of having bunk beds. Small room, but then again it is nyc. The employees were all wonderful!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an Overnight stay. The location is within walking distance of Times Square and NY Penn Station. The staff was very courteous and helpful. They made transportation arrangements for my group of five to the cruise terminal. The rooms were clean the bathrooms were clean and stocked very well. It was our first visit to NYC and the staff an accommodations at the Artel Hotel made it a pleasant experience.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay in a great location!

It is a small New York room, but very well designed. The beds were comfortable, there were plugs everywhere, enough towels, and we got early check in. The water and coffee availability in the lobby was a nice touch. The water pressure and shower head were amazing! So great to have a tub, traveling with kids. I wish there was conditioner available. But otherwise great stay in a great location!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a hidden jem in the heart of manhattan. Great personnel, location is prime. Room was small, but it was more than enough. It was clean, without any “hotel” smells you can feel at some hotels. I have already recommended this place to my friends who travel to NYC, and would come back here again myself. If you need just a good, convenient and basic place to stay while you explore the city or running your errands, look no further.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel, off the beaten path but only a couple blocks to the subway station and Times Square. Staff helped to book limo service to the airport that was cheaper than Uber/Lyft. Beds were comfortable and cleaning staff did a great job. Our shower was slow to drain, but that was a small thing.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location and staff but run down property

Overall disappointed with stay. Hotel and room was run down. Room is smaller than it appears in pictures. Positives were friendly enough staff and convenient location.
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Worked for us

Hotel is a great location for our needs. Staff fairly friendly and room was clean. The carpet had been pulled up in the rooms and hallways, so we had a concrete floor. I am sure it will look much better after new flooring. Room was very tiny and we did not have a closet or any drawer space, but we made it work.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was close to places. The floor inside the room was cement no flooring or carpet. No hot water.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Very modest Hotel, not visually pleasant, it was very disappointed, was expecting something more artsy ( everything was far from anything artistic). There was no air conditioner in the room, fortunately the weather was pleasant. The "staff " was nice.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! The bunk bed room looks like a prison!
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very unique property in a great location. Good value for the price. Just some of the design decisions didn't suit me. I didn't like the concrete floors and there just wasn't enough lighting in the room. However, I did like the bunk beds, that was a nice feature. And the bathroom was very nice with immediate hot water.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The description on the webpage is not accurate. It did not work for us and we left. It was an unnecessary expense.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The reserved room was not held for us and we given a dingy room in the basement of the hotel.
Stayed 1 night in Dec 2022