The Westin New York Grand Central

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for The Westin New York Grand Central

View from property
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪12 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(240 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(181 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(190 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(174 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(26 reviews)
  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 1035 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, The Westin New York Grand Central is a leisurely stroll from popular sights such as Grand Central Terminal and Broadway. This 4.5-star hotel has 774 rooms and welcomes guests with a restaurant, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.3 miles
  • Rockefeller Center - 12 min walk - 0.7 miles
  • Empire State Building - 13 min walk - 0.7 miles
  • Broadway - 14 min walk - 0.8 miles
  • Times Square - 16 min walk - 0.9 miles

Getting around

  • Grand Central - 42 St. Station - 2 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪NAYA - ‬2 min walk
  • ‪Chopt - ‬2 min walk
  • ‪Sinigual - ‬2 min walk
  • ‪Le Botaniste - ‬2 min walk

About this property

The Westin New York Grand Central

Luxury hotel with a 24-hour fitness center and a 24-hour business center
A 24-hour gym, a 24-hour business center, and a computer station are featured at The Westin New York Grand Central. Valet parking is available for USD 100 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include express check-in, express check-out, and laundry facilities.
Guests can expect WiFi and LCD TVs with digital channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sitting areas, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs only
  • Pet weight must not exceed 40 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Is free cancellation available at The Westin New York Grand Central?

The Westin New York Grand Central offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin New York Grand Central?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at The Westin New York Grand Central on Oct 19, 2025 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin New York Grand Central?

This hotel is situated in Manhattan within a 10-minute walk of Grand Central Terminal and 5th Avenue. You'll also find Bryant Park and Broadway less than a mile away.

Is there parking available at The Westin New York Grand Central?

Yes, valet parking is offered for USD 100 per day. Accessible parking is also available for guests.

Does The Westin New York Grand Central have a casino on the premises?

No, The Westin New York Grand Central doesn't have a casino.

Is there an indoor pool at The Westin New York Grand Central?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Westin New York Grand Central?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a rainfall showerhead.

Does The Westin New York Grand Central have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin New York Grand Central feature a restaurant that includes a breakfast menu?

Yes, The Westin New York Grand Central serves buffet breakfast for a surcharge each morning at Amuse Marketplace & Bar.

Does The Westin New York Grand Central allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin New York Grand Central for a fee of USD 50.00 per accommodation, per night.

Does The Westin New York Grand Central have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Westin New York Grand Central?

The closest major airport to The Westin New York Grand Central is LaGuardia Airport (LGA), which is 8.4 mi away (28 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.7 mi away (18-minute drive).

Are there rooms with balconies at The Westin New York Grand Central?

No, you won't find guestrooms with balconies at The Westin New York Grand Central.

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2472 out of 3574 reviews
Rating 8 - Good. 646 out of 3574 reviews
Rating 6 - Okay. 245 out of 3574 reviews
Rating 4 - Poor. 116 out of 3574 reviews
Rating 2 - Terrible. 95 out of 3574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stely

Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

10/10 Excellent

politimi

Traveled with family and small children
Liked: Amenities
Excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andres, aventura

Business traveler
Ok hotel
Stayed 2 nights in May 2025

10/10 Excellent

Marija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Jul 2025

8/10 Good

Istvan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but the mattress was too soft, and there was no chance to change it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachid

Stayed 2 nights in Jul 2025

10/10 Excellent

Nabeel

Stayed 1 night in Jul 2025

10/10 Excellent

Fethi

Stayed 3 nights in Apr 2025

10/10 Excellent

Raidel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, nice staff.
Stayed 4 nights in May 2025

8/10 Good

Raedeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alisha

Liked: Cleanliness, amenities, property conditions & facilities
If you want to tour NYC this is great hotel for it! It is in a central location right by Grand Central...very convenient to go uptown or downtown! We stayed 5 nights but they only gave us 2 days of free breakfast. Personally, for the price, it should be everyday. The room and bathroom were small but again we weren't in there much other than to sleep. We didn't have a TV remote for 3 days (nowhere to be found). We received one on the 4th day. I would stay there again if I came back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Galina

Stayed 6 nights in Jul 2025

10/10 Excellent

Bradford

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Irina

Stayed 1 night in Jul 2025

8/10 Good

Traci

Our issue was receiving clean towels when requested, then once requested, would only receive 2 towels, no hand towels or wash clothes were provided.
Stayed 3 nights in Jul 2025

8/10 Good

Mohammad

Stayed 4 nights in Jul 2025

8/10 Good

Qing

Traveled with family
Liked: Staff & service, amenities
Great location, very convenient for walking to sites. The staffs were nice. Coffer make is so nasty, it's my first time to meet it.
The coffer make so nasty, i can't use it.
Stayed 2 nights in Jun 2025

8/10 Good

Anchal

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

RAJESH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family reunion trip

A very comfortable stay in the heart of mod town NYC close to the Grand Central Station. Not a beautiful hotel, but efficient. They give only 1 drink for breakfast, so you have to choose between your coffee and juice, and I certainly think they should do better than that.
Stayed 3 nights in Jul 2025

4/10 Poor

Baby Gulneet

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
Needed repeated reminders to get water, towels and bedding. Booked and paid for three people and no bedding was provided for the child sleeping on sofa pull out bed. Had to call multiple times to get the bedding and then housekeeping would leave towels, tea etc enough for two people only when clearly we booked the room for three people. Getting clean drinking water was such a hassle as well. The hotel said they will deliver two water bottles per day but had to request multiple times before we would actually get the bottles and once I just had to go out to the convenience store to buy water bottles. The staff said we could refill water bottles from the cooler but that was located in the gym area. You have to come to main lobby and then take another set of elevator to access the gym…. As the hotel charges $30 destination fees, they said we could get $20 worth of laundry/ cleaning done every day and have breakfast to go for one person per day or buffet for one person. When I actually called to have laundry picked up I was told that the service is not available on Sunday. Why they didn’t tell me earlier that it is not available on Sunday? When I went to grab breakfast to go for my family I gave them the coupons the staff at the restaurant said I could choose two things per card. Staff seemed so judgemental when I said that the family is still getting ready so I am grabbing stuff for them and didn’t even let me complete my order before moving on to next guest. Terrible service
Stayed 4 nights in Jul 2025

10/10 Excellent

Tiago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025