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Recent guest reviews

Really spacious ,loved the robes and slippers made us feel comfortable.overall perfect!!

A friend recommended this hotel for our first trip to NYC, and I was pleased to find a good air fare/hotel deal on it. The hotel is a gem, in such a great location. They are finishing up a renovation, but we weren't inconvenienced at all. The staff members were all very friendly and helpful. The suites are small, but very pleasant. It's nice to have a couch and living room area to use for reading or drinking coffee or whatever. We didn't go see any movies, but the movie theater is right there in the building, and could be a nice distraction. The restaurant was very nice, and the staff there were also very kind and helpful. I would definitely stay here again. Access to shopping and the WTC and Oculus were ridiculously easy. In the winter, when it's bitterly cold and windy, you can cross the street from the hotel, and walk the rest of the way to the new WTC indoors and underground.

Great rainfall shower and very functional overall suite layout.

It’s a lovely property. The rooms are so spacious and clean: that’s the best part about this hotel. The on-site restaurant and bar has great food and drinks. The location to battery park can not be beat! I went on daily walks along the pier: It is truly 5 stars.

Awesome location, very attentive staff. Concierge was great.

The hotel itself was beautiful. Bedding and showers were among the best quality I've experienced. The food was very good. Waterfront rooms feature a great view; but they are somewhat noisy at night. Our major issue is that we had reserved a deluxe king bed suite with sofa bed, specifically because we were hosting another couple for the first night of our stay. We called the hotel the day before check in to verify sofabed was in a separate room! When we arrived, we discovered they'd overbooked, and no rooms with sofa beds or king beds were available. Our room had 2 double beds in one room and a plain sofa in the other. We had to scramble to find another hotel for our friends to stay at that night. The room we booked and paid for was more expensive than the room we got, and we were stuck with it for 2 nights. The hotel manager did offer to move us to a different room for the last 2 days of our stay, and upgraded us to a river view. We were upset that they would overbook and not let us know in advance that the sofa bed rooms were not available especially since we called to verify details in advance. They said they didn't know till the day of check in that they'd overbooked, and thought 2 double beds would be OK In our case, they were totally inappropriate..That said, the hotel itself was so nice and so close to the places we were visiting and dining in, that we would stay there again. This time, however, I would call the day before to be sure I got my room.

Great location. Perfect room, loved the sliding room dividers

Love how spacious the rooms are, incredibly clean and so quiet! Staff is so friendly and the decor is so modern!

second stay at this Hotel in recent years. we enjoy the location and the facility. Great room, and especially great shower. like a lot of hotels, the gym is just average

Hotel was beautiful and the staff gave impeccable service!

The staff was outstanding. Every person we came in contact with went above and beyond. I also enjoyed receiving text messages asking how my stay was and if unneeded anything.

North End Avenue New York NY

Hotel highlights

  • Walking distance to One World Trade Center and National September 11 Memorial
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Battery Park City, Conrad New York Downtown is within a 5-minute walk of One World Trade Center and within 15 minutes of other popular attractions like Hudson River Park. This 463-room, 5-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a rooftop bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

All 463 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, minibars, and espresso makers are other standard amenities.


Property features

Guests of Conrad New York Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 65 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a 24-hour business center, express check-out, and free newspapers.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Accessible (Roll-in Shower)

1 King Bed | Sleeps 3

Deluxe Suite, 2 Double Beds, Accessible (Hearing)

2 Double Beds | Sleeps 4

Guest reviews for Conrad New York Downtown

Everyone (25) Couples (2) Family (4)
5
Partner Couples

Really spacious ,loved the robes and slippers made us feel comfortable.overall perfect!!

By on Feb 15, 2021

Review comment responded on Feb 19, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

Thanks for staying with us. We appreciate your feedback!

5
Friends

A friend recommended this hotel for our first trip to NYC, and I was pleased to find a good air fare/hotel deal on it. The hotel is a gem, in such a great location. They are finishing up a renovation, but we weren't inconvenienced at all. The staff members were all very friendly and helpful. The suites are small, but very pleasant. It's nice to have a couch and living room area to use for reading or drinking coffee or whatever. We didn't go see any movies, but the movie theater is right there in the building, and could be a nice distraction. The restaurant was very nice, and the staff there were also very kind and helpful. I would definitely stay here again. Access to shopping and the WTC and Oculus were ridiculously easy. In the winter, when it's bitterly cold and windy, you can cross the street from the hotel, and walk the rest of the way to the new WTC indoors and underground.

By , from Boulder, CO on Jan 27, 2020

Review comment responded on Feb 19, 2020

Thank you for staying with us at the Conrad New York Downtown CRC. We are happy to hear that you enjoyed your visit and our newly renovated suites. We will be sure to share your review with our staff and we look forward to welcoming you back soon!

5
Everyone

By on Jan 5, 2020

Review comment responded on Feb 18, 2020

Thank you for the 5 star rating!

5
Family

Great rainfall shower and very functional overall suite layout.

By on Dec 28, 2019

Review comment responded on Feb 18, 2020

Thank you for the 5 star rating. We are glad to hear you enjoyed our suites during your stay. Look forward to welcoming you back!

5
Everyone

By on Oct 7, 2019

5
Everyone

It’s a lovely property. The rooms are so spacious and clean: that’s the best part about this hotel. The on-site restaurant and bar has great food and drinks. The location to battery park can not be beat! I went on daily walks along the pier: It is truly 5 stars.

By , from PA on Sep 9, 2019

5
Family with small children

Awesome location, very attentive staff. Concierge was great.

By on Jul 8, 2019

5
Everyone

By on Jun 18, 2019

4
Partner Couples Friends

The hotel itself was beautiful. Bedding and showers were among the best quality I've experienced. The food was very good. Waterfront rooms feature a great view; but they are somewhat noisy at night. Our major issue is that we had reserved a deluxe king bed suite with sofa bed, specifically because we were hosting another couple for the first night of our stay. We called the hotel the day before check in to verify sofabed was in a separate room! When we arrived, we discovered they'd overbooked, and no rooms with sofa beds or king beds were available. Our room had 2 double beds in one room and a plain sofa in the other. We had to scramble to find another hotel for our friends to stay at that night. The room we booked and paid for was more expensive than the room we got, and we were stuck with it for 2 nights. The hotel manager did offer to move us to a different room for the last 2 days of our stay, and upgraded us to a river view. We were upset that they would overbook and not let us know in advance that the sofa bed rooms were not available especially since we called to verify details in advance. They said they didn't know till the day of check in that they'd overbooked, and thought 2 double beds would be OK In our case, they were totally inappropriate..That said, the hotel itself was so nice and so close to the places we were visiting and dining in, that we would stay there again. This time, however, I would call the day before to be sure I got my room.

By , from Greater Portland, Me on May 1, 2019

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