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The Marcel at Gramercy

4.0 out of 5.0

Recent guest reviews

Small room but pleasantly clean and updated. Convenient location.

Only problem was that we requested a full bed when we booked, but they gave us a full and the room was super small. But we told them of our request and they sent someone up with keys to a new room within minutes.. so I was pleased with my stay besides that little bump .

We were very surprised when we arrived at the hotel. Way better than our expectations and for the price, unbeatable. The very pleasant staff voluntarily upgraded our double room to a king size, and for no extra charge. The room was beautiful, bathroom clean, and overall service great. The only thing we didn't realize at the time, was that we could have turned off the heat in the room---since I have breathing issues, my night wasn't spent that well. We intend to book again and will totally turn off the heat this time! Thanks for the good service!

The staff is helpful and friendly, The location is great. The price is reasonable. My room looked completely different from the photos I saw from Orbiz for the hotel. The bed is comfortable and the room was clean.

Stayed 2 nights. Good location if you plan on doing many things in Gramercy/Chelsea. Parking discount at local garage available ($25/day). Easy check in. Clean rooms. Pretty spacious for NYC. Bigelow bath products. Would stay here again, only downside is room did not have many power outlets.

Nice hotel, great staff but our room was next to the elevator and was noisy throughout the night.

We needed a hotel that was located in Gramercy. The room was small but well appointed and clean. There was even a robe and slippers available. They offered free coffee and tea and a reasonably priced parking garage a few doors down. The hotel was affordable for NYC and I would definitely return.

First it all, this place is beautiful & in a great area with an exquisite view of the city. The staff is very friendly & personable.

The hotel experience was great. It was central and had friendly staff that accommodated our needs; whether it be an additional heater for the room or even to clean up a cologne bottle I broke in the bathroom. The bed was comfy and cozy with fluffy pillows and soft sheets the hotel was clean throughout.

Upon checking in we were given the wrong room but the staff and manager were so nice and quick to fix the mistake and upgraded us to a larger room. The hotel is very clean and nice and in a very nice area.

Heat system, water heaters, hallway and room carpets, bathtubs/showers all need to be replaced.

The hotel is attractive with a nicely appointed, artsy decor. The staff is very welcoming, friendly and helpful. Our room was spacious with a very comfortable king (I slept so soundly (and where did that expression come from?)), nicely furnished, and we had a great view. We enjoyed our sampling of a couple of the variety of eaterys and pubs (for the imbibers) which are within walking distance. Our destination was Union Square, which was a quick and easy cab away. Of course the bottom line too, is that the room rate was quite reasonable. We would stay there again, it was fun.

I selected this hotel primarily for the location as it is near my relatives' homes. It has rooms of varying sizes. If you get the small ones, they are very tiny. Upgrade to a more expensive room if you want more space. My room was nice, but it was a corner room on third avenue. It is very noisy in the room from street traffic. I used a sound machine to help me sleep. The bed mattress is very firm. I don't like that, but some people may prefer it. They offer a continental breakfast on the 10th floor lounge for $12.95. There are many sources of food near the hotel if you want to save money on breakfast.

great boutique hotel, one of the best parts is the 10th floor lounge that has an outdoor balcony with a terrific view of the city, totally recommend it for a stay in a quieter part of the city that is near the big time big apple happenings

A view of a back window, I was told it was an upgrade of what I don't know. I have bruises from bumping into furniture.

Room is tiny but does the trick if you're just one traveler. Two people in would be like Thunderdome. $15 for decent wifi/day. $35 for 3 days. No gym and no free passes for nearby (just discount). I was put into a street-side room and boy is it LOUD. They give you earplugs like "LOL sorry" but really you should just ask them to give you a non-street-facing room. The outlet in the bathroom was broken and when I said "My people, I cannot style my hair in this manner," but instead of fixing it, they just gave me a long extension cord WHICH DID NOT REACH THE BATHROOM. Lightbulb on desk next to bed was burned out, they replaced it when I asked them to.

We've stayed at The Marcel in Grammercy several times now. The staff is professional and friendly and the rooms are clean and comfortable. The Marcel is a boutique hotel and the rooms are similar to European accommodations. Small but nicely designed. It's a fairly short subway ride to Times Square after your walk to the subway station. You can also walk there (wear comfortable shoes!) or take a cab or bus. Nice place to stay especially if it is convenient to your destination.

Good little hotel. Wishing there would have been a coffee/tea maker in the room, but the 10th floor had free wifi and coffee all day long. Very nice staff that was helpful and friendly. No complaints. The bed was really comfortable!

Nice Hotel, clean and modern and very nice rooms. Free Wifi only in one floor and no restaurant.

They charged me twice for using the in room concession, yet I never used any of the items. The reception desk was helpful in resolving this issue, but it was an annoyance.

201 E 24th St New York NY

Hotel highlights

  • Close to Empire State Building and Macy's
  • Bar/lounge
  • Rooftop terrace
  • WiFi in rooms and public areas (fees apply)

Located in Kips Bay, The Marcel at Gramercy is within a mile (2 km) of popular sights such as Empire State Building and Macy's. The 136 rooms at this 4-star hotel include minibars, flat-screen TVs, and premium bedding. It's also close to Chrysler Building and Grand Central Terminal.


Dining

Continental breakfast is offered for a fee each morning from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

The Marcel at Gramercy's 136 rooms are air-conditioned and provide minibars, free newspapers, and laptop-compatible safes. Guests can expect WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards are also standard.


Property features

Guests of The Marcel at Gramercy enjoy a rooftop terrace, WiFi in public areas, and a business center. Self parking is available for USD 25.00 + tax per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a porter/bellhop.

Guest reviews for The Marcel at Gramercy

Everyone (15) Business (36) Couples (57) Family (20) Friends (13) Other (15)
5

tiny but tidy

Everyone

Small room but pleasantly clean and updated. Convenient location.

By on Feb 20, 2018

Review comment responded on Feb 22, 2018

Thank you for taking the time to rate and review your recent stay. We do hope to welcome you back in the near future. Be well, Hotel Manager

4

good stay

Everyone

Only problem was that we requested a full bed when we booked, but they gave us a full and the room was super small. But we told them of our request and they sent someone up with keys to a new room within minutes.. so I was pleased with my stay besides that little bump .

By on Jan 22, 2018

Review comment responded on Jan 24, 2018

Thank you for taking the time to rate and review your recent stay. We are glad that overall you had a great stay and we were able to upgrade your room. Be well, Hotel Manager

5

lovely hotel

Everyone

We were very surprised when we arrived at the hotel. Way better than our expectations and for the price, unbeatable. The very pleasant staff voluntarily upgraded our double room to a king size, and for no extra charge. The room was beautiful, bathroom clean, and overall service great. The only thing we didn't realize at the time, was that we could have turned off the heat in the room---since I have breathing issues, my night wasn't spent that well. We intend to book again and will totally turn off the heat this time! Thanks for the good service!

By , from Beacon NY on Dec 21, 2017

Review comment responded on Dec 22, 2017

Thank you for taking the time to write and rate your recent stay. We cant wait to reconnect and welcome you back in the near future. Be well, Hotel Manager

3

i thought i was @ a wrong hotel but turned out ok.

Everyone

The staff is helpful and friendly, The location is great. The price is reasonable. My room looked completely different from the photos I saw from Orbiz for the hotel. The bed is comfortable and the room was clean.

By on Dec 7, 2017

Review comment responded on Dec 12, 2017

Thank you for taking the time to rate your recent stay. We appreciate your feedback and we are glad that overall you enjoyed your stay. We do hope to welcome you back in the near future. Be well, Hotel Manager

5

good location

Everyone

Stayed 2 nights. Good location if you plan on doing many things in Gramercy/Chelsea. Parking discount at local garage available ($25/day). Easy check in. Clean rooms. Pretty spacious for NYC. Bigelow bath products. Would stay here again, only downside is room did not have many power outlets.

By , from MD on Nov 20, 2017

Review comment responded on Nov 23, 2017

Thank you so much for your kind words. We appreciate your feedback and we are glad we were able to reach your expectations. We look forward to welcoming you back in a near future for another amazing visit.

3

our room was next to the elevator and it was noisy

Everyone

Nice hotel, great staff but our room was next to the elevator and was noisy throughout the night.

By on Aug 30, 2017

Review comment responded on Sep 1, 2017

Dear Guest, Thank you for taking the time to rate and write about your recent stay. Wished you had a more memorable experience. Please note that we do have other room type which are more spacious and in other location. Unfortunately we were sold out during your stay . However if you give us another opportunity we would love to welcome you back to our hotel. We will guarantee you a 5 stars experience.

4

a nice hotel in gramercy.

Everyone

We needed a hotel that was located in Gramercy. The room was small but well appointed and clean. There was even a robe and slippers available. They offered free coffee and tea and a reasonably priced parking garage a few doors down. The hotel was affordable for NYC and I would definitely return.

By on Jul 5, 2017

Review comment responded on Jul 8, 2017

Greetings from The Marcel at Gramercy, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! We do hope to welcome you soon. We will ensure a 5-STAR experience on your return.

5

friendly staff & beautiful hotel

Everyone

First it all, this place is beautiful & in a great area with an exquisite view of the city. The staff is very friendly & personable.

By on Feb 5, 2017

Review comment responded on Feb 7, 2017

Thank you for leaving a review! We appreciate your feedback.

5

nice, central, boutique hotel with friendly staff

Everyone

The hotel experience was great. It was central and had friendly staff that accommodated our needs; whether it be an additional heater for the room or even to clean up a cologne bottle I broke in the bathroom. The bed was comfy and cozy with fluffy pillows and soft sheets the hotel was clean throughout.

By on Jan 17, 2017

Review comment responded on Feb 17, 2017

Hello, Thank you for rating your recent stay at our hotel! We truly appreciate your time and thank you for choosing The Marcel at Gramercy Hotel.

5

nice hotel in a great area

Everyone

Upon checking in we were given the wrong room but the staff and manager were so nice and quick to fix the mistake and upgraded us to a larger room. The hotel is very clean and nice and in a very nice area.

By , from Miami, FL on Jan 13, 2017

Review comment responded on Jan 17, 2017

Hello, Thank you for rating your recent stay at our hotel! We truly appreciate your time and thank you for choosing The Marcel at Gramercy Hotel.