Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Enjoy the urban view from this outdoor space with a table, chairs, and bench, surrounded by lush greenery and a glass railing.

Relax in a cozy living space with a sofa, chair, and bookshelf, offering a view of the city.

Enjoy a convenient breakfast at the hotel's well-equipped breakfast bar with stainless steel appliances and comfortable seating options.

Enjoy a city view from the comfort of this stylish room, featuring a work desk, sofa, and seating area.

Enjoy a city view from the comfort of a spacious bed, paired with a flat-screen TV and cozy seating area.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet friendly
Kitchen
Laundry
24/7 front desk

Explore the area

311 West 39th Street, New York, NY, 10018

Times Square
‪5 min walk‬
Madison Square Garden
‪6 min walk‬
Broadway
‪6 min walk‬
New York, NY (JFK-John F. Kennedy Intl.)
‪25 min drive‬

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Room options

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Room, 1 King Bed, Non Smoking, City View

Excellent

305 sq ft
City view
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed, Non Smoking

Excellent

305 sq ft
Sleeps 2
1 King Bed

Enjoy a city view from the comfort of a spacious bed, with a kitchenette area nearby.

Junior Suite, 1 Bedroom, Non Smoking

Very good

517 sq ft
Sleeps 2
1 King Bed

Studio, 1 King Bed, Non Smoking, City View

Good

385 sq ft
City view
Sleeps 2
1 King Bed

Compact hotel room with a bed against a wall, offering a city view, and a kitchenette with a desk for work or dining.

Studio, 1 King Bed, Non Smoking

Good

385 sq ft
Sleeps 2
1 King Bed

Enjoy cooking in this fully equipped kitchen with a refrigerator, microwave, and dishwasher.

Traditional Room, 2 Double Beds, Non Smoking

Very good

350 sq ft
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Good

350 sq ft
Sleeps 2
1 King Bed

Relax in a contemporary space with a central seating area, sofa, and armchairs, surrounded by brick-patterned walls and abstract-patterned rug.

Suite, 1 Bedroom, Non Smoking, City View

522 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

New York

Located in Manhattan, Element New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 411-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace. It's connected to the convention center in central New York, and also a short walk from Madison Square Garden and Jacob K. Javits Convention Center.

What's nearby

Times Square - 5 min walk - 0.3 miles
Madison Square Garden - 6 min walk - 0.4 miles
Broadway - 6 min walk - 0.4 miles
Empire State Building - 14 min walk - 0.8 miles
Rockefeller Center - 14 min walk - 0.8 miles

Getting around

42 St. - Port Authority Bus Terminal Station - 2 min walk
Penn Station - 9 min walk
John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

‪Starbucks - ‬2 min walk
‪Carlo's Bake Shop - ‬2 min walk
‪Beer Authority - ‬2 min walk
‪Angelina Bakery NYC - ‬1 min walk
‪2 Bros Pizza - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York

Element New York Times Square West offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

Languages

English, Spanish

Similar properties

Enjoy expansive city views from the high ceiling and large windows in this stylish space, featuring a mix of seating areas and a social bar.

Pet friendly
Restaurant
Air conditioning
Gym

$135 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

24-hour gym
Free bicycle rentals
TV in common areas

Family friendly

Grocery/convenience store
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Laundry facilities

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (weekly)
Porter/bellhop
Proposal/romance packages

Business services

2 meeting rooms
24-hour business center
Computer station

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
40 floors
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Built in 2010
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Free bottled water
Full-sized refrigerator/freezer
Kitchenette
Microwave
Paper towels
Stovetop
Toaster

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per pet, per day (maximum USD 150 per stay)
Dogs and cats only
1 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West

Element New York Times Square West

Element New York Times Square West Hotel New York City

Element New York Times Square West Aparthotel

Element Times Square West Aparthotel

Element Times Square West

Frequently asked questions

Is a free cancellation option available at Element New York Times Square West?

Element New York Times Square West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Element New York Times Square West?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Aug 20, 2025 start from $237.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Element New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Element New York Times Square West?

No, there isn't parking at this hotel.

Does Element New York Times Square West have a casino at the property?

No, Element New York Times Square West doesn't have a casino.

Will I find an indoor pool at Element New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Element New York Times Square West?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Does Element New York Times Square West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Element New York Times Square West have a restaurant that serves breakfast?

Element New York Times Square West offers free buffet breakfast each morning though there is no restaurant.

Will Element New York Times Square West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Element New York Times Square West for a fee of USD 50 per pet, per day.

Does Element New York Times Square West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Element New York Times Square West?

The closest major airport to Element New York Times Square West is LaGuardia Airport (LGA), which is 9.5 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.5 mi away (16-minute drive).

Are there rooms with balconies that I can book at Element New York Times Square West?

No, there aren't any guestrooms with balconies at Element New York Times Square West.

Element New York Times Square West Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Angel

Jul 28, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Franck

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice otel

Stayed 3 nights in Jul 2025

2/10 Terrible

José

Jun 23, 2025

Disliked: Amenities, property conditions & facilities

A la hora de pagar la estancia nos indicaron que había problemas con los ascensores. Que podrían tardar hasta 30 minutos en las mañanas. Cancelamos la estadía.

Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Traveled with family

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, good breakfast, clean, quiet room!

Stayed 4 nights in Jun 2025

4/10 Poor

Jimena

Traveled with family

May 26, 2025

The elevators dont work. Tgey do nos have the Bikes they offer when you are making the reserves

Stayed 3 nights in May 2025

10/10 Excellent

Madeline

May 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay!

Stayed 3 nights in May 2025

2/10 Terrible

Michael

Traveled with group

May 13, 2025

Disliked: Amenities, property conditions & facilities

Where to start. Orbitz add says that the room is 300 sq. ft, it would be if there wasn't a 150 sq. ft elevator shaft in the room. The room is very small. I look at the square footage of a room to avoid this type of thing. Definitely seems to be a dishonest representation of the actual room. The elevators in the hotel are in a very poor state. One doesn't work and the other 2 are not in good shape. Very long lines waiting for the elevator, up and down. We had to walk both up and down the stairs to get to the 12th floor most days. The rooms are very basic. Do not look under the beds if you don't want to be grossed out.

Stayed 3 nights in May 2025

10/10 Excellent

Marnette

May 6, 2025

Stayed 2 nights in May 2025

8/10 Good

Thomas Joseph

Traveled with partner

May 6, 2025

Liked: Cleanliness, staff & service, amenities

Elevator.under repair entire vacation made getting around the hotel difficult. Bathroom toilet was noisy

Stayed 4 nights in May 2025

4/10 Poor

Dinara

Traveled with family

May 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The worst Mariott group hotel I'e stayed at

We stayed on the 30th floor. The elevators were a nightmare. Out of 3 only 1 would work and go to your floor. They were advertising rooms with a city view on the 30-40th floors and selling them for more than $300 per night without prior telling you that the elevators were broken (no info about this on the booking site), i got an email about it only on the day of my check-in. You would have to wait for that single working elevator for 15 minutes at least each time going up and down. Hard to adjust the tap water temperature, its only boiling hot on both taps. You have to run the water for at least 10 min to try to regulate it. The hotel itself is pretty old. Everything needs a major renovation. No working bathrooms in the lobby/ close to the dining hall. Cleaning service is terrible, they only picked up the trash, leaving the rest out. No "make my room" sign available at least to ask them to clean your room. Power sockets out of order in the room, the room telephone not working properly. The hotel looks way worse than the pics on the booking site. We had a double room, the room was tiny. Plus: the location is great, the hotel is within 5min walk to the Time square,etc. The beds were wide enough for 2 and comfy. Our room had a fridge, pack and play per request, microwave, coffee/tea supplies, paper towel, lots of towels in the bathroom, ironing, tv, clock. The view was nice from our window, however lots of light from the ads screens, city lights. Blinds. Breafast was good.

Stayed 2 nights in May 2025

2/10 Terrible

Katherine

May 5, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Elevators not working. Impossible to get on at check out time with one tiny elevator! Had to walk down 7 flights with all luggage. Also floor in room was dirty and almost no hot water!

Stayed 1 night in May 2025

8/10 Good

Alesya

Traveled with family and small children

May 4, 2025

Liked: Cleanliness

The main problem is elevators system, and they not notify you need to push the buttons every time , and also stuff on the reception was most of them nice but one guy was mean saying that their restroom is broken go somewhere outside , we were shocked

Stayed 3 nights in May 2025

6/10 Okay

Lloyd, Raleigh

May 4, 2025

Stayed 1 night in May 2025

6/10 Okay

Lloyd, Raleigh

Traveled with family

May 4, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The elevators I had to take the stairs with luggage and I have a reconstructed knee, my knee was swollen when I got down stairs and I told the front desk and security guy

Stayed 1 night in May 2025

6/10 Okay

Collin

May 3, 2025

Liked: Cleanliness, staff & service

Shower water was quite cold and I could not get it warm. The toilet in my room had difficulty flushing as well/the handle would get stuck. The toilet paper dispenser was also broken, so a roll of toilet paper was simply set on top. Staff was friendly at room check-in.

Stayed 1 night in May 2025

6/10 Okay

Felix

May 3, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Sally

Traveled with partner

May 2, 2025

Liked: Staff & service, amenities, property conditions & facilities

The hotel room had plenty for us. A full size fridge freezer and a dishwasher as well as a king size bed were all packed in. It was tight for space around the bed resulting in some bruised shins. The room was comfortable. It was clean but not thoroughly clean. The staff were fantastic. The location was perfect. The breakfast was awful. Avoid the hot food, just tasteless. Also watch out for the many vultures who take all the bread, ham, cheese, cakes and fruit for their lunch later leaving you with barely anything to choose if you go to breakfast past 9am. Also for an eco hotel, the lack of recycling done at breakfast is sad along with chuck away paper cups, plate and plastic knives and forks. We would not stay here again purely for the awful experience that is breakfast. I did receive an email letting me know before I arrived that 1 lift was out of use. This caused so many queues and the elevator rides were uncomfortable as you are packed in like a tin of sardines with strangers. I know it couldn’t be avoided and I was pre warned but it was a pain.

Stayed 5 nights in Apr 2025

4/10 Poor

Camilla

Traveled with partner

May 2, 2025

Disliked: Staff & service, property conditions & facilities

We arrived at 6:45 check-in 3/4 - the room was just ready now but we have a 2 double bed room and that this was an upgrade??? Not when you are a couple and both people are tall! Then elevators took forever because one being worked on. Then took a shower and the rod came apart and water was shooting up everywhere. Needless to say tough entry. The hotel was nice enough and the manager was friendly and helpful but they had a ton of people there and either needed more staff or something!

Stayed 1 night in Apr 2025

8/10 Good

Nichole

Traveled with group

Apr 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

8/10 Good

Marina

Traveled with partner

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A big plus point is the breakfast, with a wide range of options, including healthier options such as fruit and yogurt. The downside was that the elevators took up to 20 minutes to get into. The room is well equipped and clean, the bathroom is a very good feature of the room, only the fridge is very close to the bed and both it and the ac make noise, and at night this is not very pleasant. Apart from that, my stay was great! I recommend it.

Stayed 3 nights in Apr 2025

8/10 Good

Khoi

Apr 28, 2025

Liked: Staff & service

Stayed 4 nights in Apr 2025

8/10 Good

Chris

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities

Great location in the Garment District, one block from Hell’s Kitchen, 2 blocks from Times Square and a 10 minute walk to Madison Square Garden. Also had the subway a block away. Staff were super friendly and helpful. Wonderful Irish pub next door, a Pret around the corner, and plenty of other options a short walk away. Room was small but clean and everything worked fine. One of the 2 elevators was out but we lucked out with a 2nd floor room. Breakfast was fine but only ate it once in our 5 days given all the other options nearby. Would stay again and is a great budget option given the location.

Stayed 5 nights in Mar 2025