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Sheraton Tribeca New York Hotel

4.0 out of 5.0

Recent guest reviews

We had a wedding in Tribeca to attend and chose to stay at this hotel. It did not disappoint. The absolute only thing we didn't like was that there was no refrigerator in the room and with so many great places to eat we were always returning with leftovers and no way to save them! The starbucks coffee in the rooms was an EXCELLENT choice that put this facility over the top. The staff was attentive and just WONDERFUL. We loved our housekeeper. She was so sweet and attended to our every request (extra coffee!!) The shower was incredible! Warm, spacious! We seriously could only have been happier with a fridge!

I was totally pleased with my stay. The room was small but very comfortable, clean, well-designed and appealing to the eye. It had a nice view of Tribeca and all of the furniture and fixtures in the room were in tip-top condition. The hotel staff was extremely polite and helpful, incredibly attentive and responsive -- they gave very good customer service. They also recommended places to get food and coffee. My biggest complaint was that the room was a little small, didn't have a fridge or microwave, the bathroom was a little tight, etc. But I don't really care -- I'm a young guy and I was traveling alone. Great hotel.

This was my first time in NYC and this hotel has the perfect location. The hotel is extremely well kept and room was awesome. The staff were amazing and helped me with any need. I would only stay here for anymore trips to New York!

Someone search our luggages store at the front desk area... nothing lost but felt bad

ALWAYS A GREAT STAY IN NYC...CONVENIENT TO TRIBECA SHOPPING...RESTAURANTS...SUBWAY

Great experience for our first trip to NY. Excellent location to all the shopping. The subway is just a short walk away to wherever you want to go in the city. We walked to the 911 memorial from the hotel. Would recommend staying. Excellent breakfast next door at Tribeca Bagel shop.

This was our second time staying at this hotel. This time the room was much smaller but we did have a nice view of Midtown Manhattan. There are two subway lines located close to this hotel. The A - C (Blue) line which is right next door down South on West Broadway and the 6 (Green) which is East on Canal Street. The 6 has elevators for both Downtown and Uptown trains which was great for us because we had a stroller. We'll be back at this location. No complaints.

This hotel's staff was outstanding engaging with guests to help with needs and questions. They went beyond duties to help you. The location was great for our needs in Tribeca, Soho, and China town. Safe feeling around the area.

The staff was attentive and friendly, the facilities clean, big balcony but the room was very small.

From the moment you walk in, you think they were there just for you. The staff treated us like royalty, and catered to whatever we needed. We wanted an extra pillow and while in the lobby mentioned it to someone at the desk. Before we even made it upstairs, the pillow was in our room. The young gentleman at the desk, Nicolas, bent over backwards for us as we wanted to extend our stay. Our room was already reserved for the extra day we wanted, so he extended our checkout until 4PM so he could move incoming guests around to accommodate us. Our room was clean and fresh smelling and very comfortable. A nice room, with a great price, in a great location, with a totally great staff, what more can you ask for. We will definitely return to now our favorite hotel in the downtown area.

My heat was not working properly and my lamp light fixtures gave me a little shock several time when turning them on.

All the workers at the hotel were extremely nice. Everything was clean, everyone was nice, everything was just great.

Great hotel, Club level worth the extra cost. We had a beautiful view of the empire state building

Very nice room. Comfortable bed and pillows! Staff friendly and helpful. Deli next door very convenient

The room was well appointed and the front desk staff was excellent. We opted for the Green stay, which meant no housekeeping, but for a short stay that seemed reasonable and kinder to the planet. The HVAC did leave a bit to be desired, as it was sometimes difficult to keep the room sufficiently cool and dry. One caveat -- be sure to use the valet parking service at the front of the hotel. Their parking lot is not on site, and it is very tough to find. One other thing to be aware of is that there's no dresser, just an armoire. So unpacking can be interesting if you're there for a long stay.

Went to NYC to see Phantom of the Opera. Stayed on Upper East Side first night, then traveled down to Tribeca. Not impressed with Tribeca area but Soho is nearby which was really awesome! Great shopping and restaurants!

Overall it was a good hotel. It was 3 blocks from work building. Plenty of restaurants and stores around.

This hotel is really great for the price. Good location depending on where you want to go. The rooms are considerably larger than others in the area.

There was construction going on during this visit. Very loud and very little assistance was given from the staff to help this issue.

370 Canal Street New York NY

Hotel highlights

  • Close to New York University and New York Stock Exchange
  • Onsite dining
  • 24-hour health club
  • Rooftop terrace

Sheraton Tribeca New York Hotel places you within a mile (2 km) of popular attractions like New York University and New York Stock Exchange. This 4-star hotel welcomes guests with 369 rooms and conveniences like a 24-hour health club, a rooftop terrace, and a 24-hour business center. It's in central New York and also close to Brooklyn Bridge and Empire State Building.


Dining

Enjoy a bite to eat at Antica Ristorante, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All of Sheraton Tribeca New York Hotel's 369 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free bottled water. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also available.


Property features

Guests staying at Sheraton Tribeca New York Hotel enjoy a 24-hour health club, a rooftop terrace, and WiFi in public areas. Parking is USD 55 per night (USD 65 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, a 24-hour business center, and express check-in.

Room options

Club Floor, Club Studio, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Club Double Room, 2 Double Beds, Business Lounge Access

Full 2 | Sleeps 4

Club Floor, Club Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Sheraton Tribeca New York Hotel

Everyone (12) Business (24) Couples (22) Family (9) Other (8) Friends (4)
5

excellent hotel

Everyone

We had a wedding in Tribeca to attend and chose to stay at this hotel. It did not disappoint. The absolute only thing we didn't like was that there was no refrigerator in the room and with so many great places to eat we were always returning with leftovers and no way to save them! The starbucks coffee in the rooms was an EXCELLENT choice that put this facility over the top. The staff was attentive and just WONDERFUL. We loved our housekeeper. She was so sweet and attended to our every request (extra coffee!!) The shower was incredible! Warm, spacious! We seriously could only have been happier with a fridge!

By , from Miami, FL on Jun 30, 2017

5

tremendous

Everyone

I was totally pleased with my stay. The room was small but very comfortable, clean, well-designed and appealing to the eye. It had a nice view of Tribeca and all of the furniture and fixtures in the room were in tip-top condition. The hotel staff was extremely polite and helpful, incredibly attentive and responsive -- they gave very good customer service. They also recommended places to get food and coffee. My biggest complaint was that the room was a little small, didn't have a fridge or microwave, the bathroom was a little tight, etc. But I don't really care -- I'm a young guy and I was traveling alone. Great hotel.

By , from Phoenix, Ariz. on Mar 10, 2017

5

i loved the hotel! the staff were amazing as well

Everyone

This was my first time in NYC and this hotel has the perfect location. The hotel is extremely well kept and room was awesome. The staff were amazing and helped me with any need. I would only stay here for anymore trips to New York!

By , from P on Jan 20, 2017

3

nice location but some staff very unprofessional

Everyone

Someone search our luggages store at the front desk area... nothing lost but felt bad

By , from Houston, Tx on Dec 30, 2016

5
BusinessTravelers

ALWAYS A GREAT STAY IN NYC...CONVENIENT TO TRIBECA SHOPPING...RESTAURANTS...SUBWAY

By on Dec 24, 2016

4

location is excellent

Everyone
View from hotel View from hotel It snowed! We were so lucky to see snow!

Great experience for our first trip to NY. Excellent location to all the shopping. The subway is just a short walk away to wherever you want to go in the city. We walked to the 911 memorial from the hotel. Would recommend staying. Excellent breakfast next door at Tribeca Bagel shop.

By on Dec 20, 2016

4

nice hotel in a good location

Everyone

This was our second time staying at this hotel. This time the room was much smaller but we did have a nice view of Midtown Manhattan. There are two subway lines located close to this hotel. The A - C (Blue) line which is right next door down South on West Broadway and the 6 (Green) which is East on Canal Street. The 6 has elevators for both Downtown and Uptown trains which was great for us because we had a stroller. We'll be back at this location. No complaints.

By , from Minneapolis, MN on Dec 2, 2016

4

nice location

Everyone

By on Oct 30, 2016

5

very convenient

Everyone

This hotel's staff was outstanding engaging with guests to help with needs and questions. They went beyond duties to help you. The location was great for our needs in Tribeca, Soho, and China town. Safe feeling around the area.

By on Sep 10, 2016

5

room with balcony

Everyone

The staff was attentive and friendly, the facilities clean, big balcony but the room was very small.

By on Jul 19, 2016