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Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Balcony
Lobby
Lunch, dinner, brunch served; American cuisine
Self parking (USD 55.00 per day)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
132 West 47th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

8.8 out of 10
Excellent
(23 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

8.8 out of 10
Excellent
(18 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 190 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

8.6 out of 10
Excellent
(30 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 5,053 reviews
$122 nightly
The price is $144
Mar 29 - Mar 30
Total with taxes and fees
Hilton Garden Inn New York Times Square South

About the neighborhood

New York

Located in Manhattan, Sanctuary Hotel New York is within a 5-minute walk of popular attractions such as Times Square and Rockefeller Center. This 4.5-star hotel has 115 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Rockefeller Center - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Broadway - 3 min walk - 0.2 miles
  • Bryant Park - 6 min walk - 0.4 miles
  • Museum of Modern Art - 6 min walk - 0.4 miles

Getting around

  • 47 - 50 Sts - Rockefeller Center Station - 2 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪The Terrace At The Times Square Edition - ‬2 min walk
  • ‪Havana Central Times Square - ‬3 min walk
  • ‪The Long Acre Tavern - ‬1 min walk
  • ‪Haven at the Sanctuary Hotel - ‬3 min walk

About this property

Sanctuary Hotel New York

Sanctuary Hotel New York features a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 55.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a library.
36-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Other amenities include iPod docks, refrigerators, and minibars.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Edison Times Square
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 5,295 reviews
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The price is $181
Mar 22 - Mar 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemistry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Dogs and cats only
  • 1 total (10 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Frequently asked questions

Is a free cancellation option available at Sanctuary Hotel New York?

Sanctuary Hotel New York offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sanctuary Hotel New York?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Hotel New York on Mar 22, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sanctuary Hotel New York?

This hotel is situated in Manhattan, just steps from Broadway and Times Square, and within a short walk of Rockefeller Center. You'll also find 5th Avenue and Bryant Park less than a mile away.

Will I be able to park at Sanctuary Hotel New York?

Yes, secured parking is offered for USD 55.00 per day.

Does Sanctuary Hotel New York have a casino?

No, Sanctuary Hotel New York doesn't have a casino.

Is there an indoor pool at Sanctuary Hotel New York?

No, there is no indoor pool at this hotel.

Is Sanctuary Hotel New York a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including 3 bars, a restaurant, and proposal/romance packages.

Does Sanctuary Hotel New York have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sanctuary Hotel New York have a restaurant that serves breakfast?

Yes, Sanctuary Hotel New York serves buffet breakfast for a surcharge each morning at Haven Rooftop Restaurant.

Does Sanctuary Hotel New York allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sanctuary Hotel New York for a fee of USD 250 per pet, per stay.

Does Sanctuary Hotel New York have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sanctuary Hotel New York?

The closest major airport to Sanctuary Hotel New York is LaGuardia Airport (LGA), which is 10.3 mi away (37 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (18-minute drive).

Are there rooms with balconies that I can book at Sanctuary Hotel New York?

No, there aren't any guestrooms with balconies at Sanctuary Hotel New York.

Sanctuary Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 224 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we liked our stay here. Excellent location for our itinerary! We were able to walk to everything we needed. Bed, bedding and towels were very comfortable! Housekeeping came daily and I loved having clean sheets every day. Room was slightly small even for NYC standards. For a 4-star hotel, the hair dryer is the worst I've ever used at a hotel; definitely need to upgrade. We also requested extra towels several times but never received them. Each day when housekeeping came they only left one washcloth for two people staying in the room. Overall it was a good value and we would stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very pleasant and accommodating
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Nice slightly up scale. Room was small NYC… the have. Roof top breakfast was nice and super convenient and peaceful in the big city.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Stayed 3 nights in Dec 2025

2/10 Terrible

Marnie

Liked: Cleanliness
Disliked: Staff & service, amenities
Impossible to get room service, can't use the "credit" you're given for food, breakfast buffet seems to be $50 for the most basic, Costco-like foods, staff lies over and over, constantly, all the time, to cover their mistakes, Can't get a bottle opener even, when most items in the mini bar require one - ask and it will take hours and you will get massive attitude for this and be literally stared at while you use it to open a water for your sick child, then have it snatched back and taken away. Just one of the many, many, many ways we were treated like trash the entire stay. Overpriced, pompous, with zero organization or customer care. A complete rip off. Would never set foot in there again. Ruined several days of our stay and caused our vacation to be stressful and a living hell for most of the time. We had no food, no drinks, no service, no care from staff. Oh yes we were also poisoned by an allergen in the food when it finally arrived after 4 hours, and having told the staff 15 times about the allergen. No one cared at all. Front desk staff speaks to you like you are nobody- complete condescension, coldness, and degradation with zero accountability. The worst of the worst. Pray that when you arrive you can even get into your room - if the key they give you doesn't work, that will be a 30 minute ordeal that they can't solve. Then to punish you, they will put you in a room resembling a dark cell facing a brick wall, rather than the one with a view you were supposed to have.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to leave a great review because I don’t want this place to get big. But this was the best place me and my wife have stayed in New York so far. Everything about this place was great. The staff was also amazing and very helpful. Would recommend a million times over!
Stayed 2 nights in Dec 2025

10/10 Excellent

Beth, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect size for 1 or 2 people. Bed was very comfortable. Great shower. I ate at all three restaurants and enjoyed them all. Side note, if you go to Haven roof top restaurant, wear a heavy sweater :)
Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia L

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for going to Broadway shows. Hotel is a ‘sanctuary’ after being out in the city all day. Staff very professional, helpful. Room was well appointed. They’re small but that’s NY!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yvonne

Stayed 3 nights in Nov 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and staff was fantastic!! Dinner at Haven was Delicious too!!
Stayed 2 nights in Dec 2025

4/10 Poor

Cody

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was out dated for price paid. It’s 2025 upgrade to smart tvs annd include breakfast not a credit. Also who puts a bar on the 6th floor where people are trying to sleep. Check-in staff was nice and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, and service all excellent
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff everywhere. Small but clean room and plenty of space for luggage, etc. The lobby was a bit dark for my taste but not a game changer. Breakfast “buffet” fairly sparse, and at least the morning we ate there, not the A-team cooking staff. Plenty of other nearby options for breakfast. Out first stay here and we Would definitely stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities
The hotel was well-maintained, and the room was small but comfortable. But it was very expensive, and worse, there was construction across the street -- literal jack-hammering -- that went on each night until 4AM. Not the fault of the hotel, but short of an apology from one staff member, nothing was offered as any sort of solution to or recognition of the issue. Both windows did not close completely, which no doubt contributed to the noise levels in the room, but also allowed water in when it rained.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lavanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Santuary. The staff worked hard to ensure that patrons were satisfied. I would definitely stay here again. For those looking for a peaceful night sleep, do not book a street view. The staff forewarned us and offered alternate rooms. We decided to stick with the street view but it did get noisy at night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff was great, rooms were clean, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was perfectly clean and very comfy. The staff was outstanding. The food in the restaurant was great. The parking was easy. We loved the overall feel of the hotel, as well. Very zen.
Stayed 2 nights in Nov 2025

10/10 Excellent

kalvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Small but that’s NY. Cool bar with good drinks. Would stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Juan, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable room. AWESOME shower and water pressure. The asian theme was interesting.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness, amenities, property conditions & facilities
Good price, clean room, friendly staff.
Stayed 2 nights in Nov 2025

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