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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Exterior
Exterior
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.4 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(76 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is a leisurely stroll from popular sights such as Manhattan Cruise Terminal and Jacob K. Javits Convention Center. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 11 min walk - 0.6 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Valla Table - ‬4 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Kochi - ‬4 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include express check-out, an ATM, and a TV in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 2,258 reviews
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The price is $185
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Apr 27, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a short 8-minute walk of Manhattan Cruise Terminal and also 11 minutes on foot from Times Square. You'll also find Broadway and Rockefeller Center less than a mile away.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 11 mi away (43 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1013 out of 2416 reviews
Rating 8 - Good. 704 out of 2416 reviews
Rating 6 - Okay. 389 out of 2416 reviews
Rating 4 - Poor. 162 out of 2416 reviews
Rating 2 - Terrible. 148 out of 2416 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, breakfast was great. One important safety observation: i took the stairs down and the door on ground floor was locked - you'd get stuck in emergency. Please remediate ASAP.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lorran

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and informative. The only down side was the dining area for breakfast was very crowded. Food choice was just average. Hotel was within walking distance to a lot of tourist sights.
Stayed 2 nights in Oct 2025

8/10 Good

Abraham D De La, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice. Just the breakfast not the best and not variety
Stayed 3 nights in Jan 2026

10/10 Excellent

Oscar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good location
Stayed 1 night in Nov 2025

2/10 Terrible

Lissette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room small, couldn’t get additional towels, got stuck in the elevator
Stayed 3 nights in Jan 2026

8/10 Good

Rushia

Stayed 1 night in Jan 2026

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was cleaned by housekeeping daily, only complaint is that for the price you pay to stay here it is the smallest hotel room I’ve ever stayed in
Stayed 5 nights in Dec 2025

10/10 Excellent

Nelson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, Coffee excellent, A/C excellent, Staff excellent, Water Pressure Excellent Convenient access to Public Transportation and entry and Exit of Manhattan
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Room was very small and had a funny smell but besides that it was clean, friendly staff and great location
Stayed 1 night in Jan 2026

8/10 Good

Cristina

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Cinnamon Rolls are great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Emily Jannely Garcia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were very welcoming and helpful at all times. Every time we left our room and came back, the beds were made and room cleaned, including new towels. The food was always warmed and supplied and clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

clarimar becerra de

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the service. Our housekeeping , Eveling, was the best; thank you for taking such good care of our room. The breakfasts were varied and fresh.
Stayed 4 nights in Jan 2026

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, great staff, very accommodating. I originally booked 1 room with 2 beds but when we got there the room was unavailable so they gave us 2 rooms instead. Would've been nice to have gotten a heads up but overall it was nice
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room & overall hotel was very clean. Room is small but that's to be expected in NYC. Breakfast buffet had a lot of options & staff worked hard to keep items refilled. Great location for walking to attractions & access to public transport.
Stayed 4 nights in Jan 2026

8/10 Good

Angelica

Stayed 3 nights in Jan 2026

10/10 Excellent

Justin Barrett

Stayed 5 nights in Dec 2025

6/10 Okay

Lesley

Stayed 4 nights in Jan 2026

10/10 Excellent

Alyssa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, amenities were also nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Everything was fantastic ! I only have one thing to say that is meant to help and not hurt. The shower was filling up the bathtub when we used it. The plumbing must need some work
Stayed 4 nights in Jan 2026

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean except for 1 pillow that had a large coffee looking stain on it. And the construction going on in the hotel that was very noisy. We enjoyed the free breakfast as it was something different every morning. Would stay there again! Staff was friendly as well.
Stayed 3 nights in Jan 2026

8/10 Good

Cristhian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 6 nights in Jan 2026

10/10 Excellent

Anat

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect !
Stayed 13 nights in Dec 2025

8/10 Good

Mirnaliz Ortiz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

8/10 Good

Blanca

Liked: Staff & service
Stayed 5 nights in Dec 2025

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