Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Business center
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪6 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Standard Room, 2 Double Beds (Extra Floor Space)

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(66 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.6 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 19 min walk - 1.0 mile
  • Madison Square Garden - 3 min drive - 1.6 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬3 min walk
  • ‪Veritas Studio Wines - ‬5 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, a convenience store, and a TV in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Sep 7, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, this hotel doesn't offer parking.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express New York - Manhattan West Side by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 880 out of 2114 reviews
Rating 8 - Good. 615 out of 2114 reviews
Rating 6 - Okay. 345 out of 2114 reviews
Rating 4 - Poor. 147 out of 2114 reviews
Rating 2 - Terrible. 127 out of 2114 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness
Enjoyed staying here with my whole family ! great and safe location -15 mins walking distance to time square /subway station; convent store and restaurants are also close by ; hotel was clean , friendly and accommodating staff ; good breakfast . Definitely will come back !
Stayed 3 nights in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
It was close to restaurants, Times Square and other centers around NYC.
Stayed 7 nights in Jun 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. The breakfast has options just get there rather early or else it's all picked over, and crowded. The shower water, temperature is good, but the shower head not great, water trickles out.
Stayed 4 nights in Jun 2025

10/10 Excellent

karma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Jun 2025

8/10 Good

Svetlana

Traveled with family
We recently stayed at the Holiday Inn Express New York - Manhattan West Side, and while there were some positive aspects, the experience overall left much to be desired. Pros: Location: The hotel is conveniently located near many attractions in Manhattan, making it easy to explore the city. This was definitely the highlight of my stay. Breakfast: The hotel provides complimentary breakfast, which is always a nice perk. However, the quality of the breakfast was underwhelming, and I felt it could have been better in terms of variety and freshness. Cons: Safety Concerns: There were homeless individuals lingering outside the hotel, which made the area feel unsafe, especially at night. This detracted from the overall experience and made me feel uneasy during my stay. Elevator Issues: The hotel has only one working elevator, which caused significant delays. Waiting 5-10 minutes every time to use the elevator was frustrating, especially during peak times. While the location is great and the breakfast is a nice touch, the issues with safety, and elevator functionality made my stay less enjoyable. I would recommend this hotel only if location is your top priority and you're willing to overlook some inconveniences.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was OK.
Stayed 3 nights in Jun 2025

6/10 Okay

Laura, Rockwood

Stayed 1 night in Mar 2025

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service and good breakfast we had.
Stayed 2 nights in May 2025

8/10 Good

Mayra

Traveled with family
Liked: Amenities
Está en mejores pero tienen un buen desayuno
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in May 2025

4/10 Poor

Bhaskar

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It wasn’t a good stay. First, I was given key to a room where somebody else was staying. After we found that out, the front desk changed it to another room. They didn’t seem very surprised. The elevator availability was the worst. It takes a long wait time to go up it down every time. Breakfast room was overcrowded every time. Overall, it was a poor experience.
Stayed 4 nights in May 2025

6/10 Okay

Nildeliz, San Juan

Traveled with family
Liked: Cleanliness
Room was nice and clean. Breakfast was ok but no train stations near, most were at least within a 15 min walk.
Stayed 4 nights in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedrooms were small but fine for a short stay. The breakfast room was very small for the size of the hotel making finding somewhere to sit challenging. Fairly long queues for breakfast but it did go down quickly. There is a second, seperate breakfast room you can use and we did make use of this. The staff were excellent. So polite and helpful. I would recommend the hotel.
Stayed 3 nights in May 2025

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 5 nights in May 2025

10/10 Excellent

Karen Mae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel offered a comfortable and clean room with modern amenities, making for a relaxing stay. Staff were friendly and attentive, always ready to assist with any requests. The location is walkable to Times Square, and there are a lot of dining options around the hotel. The breakfast options could be improved for better variety. The dining area has very limited space and it gets really packed even before the buffet is open.
Stayed 4 nights in Feb 2025

8/10 Good

Johnny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I ordered a queen bedroom but was offered two twin bed but overall good!
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was amazing. Clean, free breakfast, staff was friendly. Everything was perfect. The hotel was near everything. Walkable and far away that you wwre away from noise
Stayed 4 nights in May 2025

10/10 Excellent

Peyton

Stayed 3 nights in May 2025

10/10 Excellent

Nelson, orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at this hotel because it is very nice and comfortable. The staff is very friendly and very knowledgeable about the area especially Victor the supervisor at front desk. He is very helpful and friendly and accommodating to the customers.
Stayed 4 nights in May 2025

8/10 Good

Renee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was fine. You could definitely use more front desk associates, especially during busy times. One poor guy had a line 9 families deep with the phone ringing off the hook, I felt so sorry for him.
Stayed 2 nights in May 2025

6/10 Okay

zhiqiang

Traveled with family and small children
Liked: Amenities
Staff is great but building and physical room conditions are old and need many improvements
Stayed 4 nights in May 2025

2/10 Terrible

Hui

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Iris, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Metro was far
Stayed 3 nights in Feb 2025

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy to get to by driving or from the airport, and easy access to the rest of the city!
Stayed 3 nights in May 2025

4/10 Poor

Mariana

Stayed 3 nights in May 2025