Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Free daily buffet breakfast
Business center
Exterior
Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Standard Room, 2 Double Beds

7.6 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(69 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 19 min walk - 1.0 mile
  • Madison Square Garden - 3 min drive - 1.6 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬3 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, a TV in a common area, and a convenience store.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Nov 16, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't parking available at the hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express New York - Manhattan West Side by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Does Holiday Inn Express New York - Manhattan West Side by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express New York - Manhattan West Side by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 908 out of 2209 reviews
Rating 8 - Good. 643 out of 2209 reviews
Rating 6 - Okay. 364 out of 2209 reviews
Rating 4 - Poor. 156 out of 2209 reviews
Rating 2 - Terrible. 138 out of 2209 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoyuan

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the kiddos … waiting on cruise day excellent location to the carnival cruise walk too pier !! Service and safe overall nice stay !!
Stayed 2 nights in Aug 2025

2/10 Terrible

Nickeisha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience
Stayed 1 night in Jul 2025

10/10 Excellent

Joan

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

michelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is located about 15 minute walk to timea square and a couple of blocks away from closest bus. We werent aware of the works going on at the hotel and were suprised to find no outdoor seating and the outdoor area covered in scaffolding, additionally there were workmen going up and down past our window doing repairs that started quite early in the morning. The room itself was spacious with a comfortable bed, aircon worked perfectly and there were coffee making facilities. The fridge did work but only kept things cool rather than cold. However the thing that ruined our stay was breakfast. There were far too many people and not enough seating or food. We tried at several different times but it was still unpleasant. Food ran out as quickly as it was bought out and it was impossible to move around safely and comfortably. Pros- location, room space, aircon and general cleanliness of hotel. Local shops for food, drinks and bars etc. Cons- breakfast was over crowded, disorganised and not enough food or coffee. Lifts during breakfast. No warning of works at the hotel. Reception had 1 small sofa so not ideal when waiting for cabs etc.
Stayed 7 nights in Jul 2025

6/10 Okay

Rafael

Stayed 3 nights in Jul 2025

6/10 Okay

jose

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, comfortable beds, and delicious breakfast options available
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenice Maria

Stayed 3 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness
Enjoyed staying here with my whole family ! great and safe location -15 mins walking distance to time square /subway station; convent store and restaurants are also close by ; hotel was clean , friendly and accommodating staff ; good breakfast . Definitely will come back !
Stayed 3 nights in Jul 2025

8/10 Good

Sulthan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was good. Thanks for allowing us to check in late at 3am as our flight was cancelled. Room service was very nice. Breakfast was good with many options. Rooms could have been more bigger. Could have provided airport shuttle services for the total package.
Stayed 2 nights in Jul 2025

4/10 Poor

Yatsirie

Stayed 4 nights in Jul 2025

10/10 Excellent

Eneida

Very good
Stayed 3 nights in Jul 2025

10/10 Excellent

Boaz

Liked: Cleanliness, property conditions & facilities
Staff was courteous and helpful! Rooms were nice except some if the furniture was unhinged ;) fantastic location
Stayed 3 nights in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
AC did not work. Maintenance had to come to the room twice to get fixed properly.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
It was close to restaurants, Times Square and other centers around NYC.
Stayed 7 nights in Jun 2025

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty. McDonald’s trash bag under the bed, dirty socks, cockroaches. Hot tub was listed as an amenity but was unavailable.
Stayed 6 nights in Jun 2025

6/10 Okay

Larry

Disliked: Amenities, property conditions & facilities
LOCATION LOCATION LOCATION (and that's about it). Visited NYC for a few days to enjoy some live theatre prior to the Tony's and this place was pretty well reviewed with a decent price. There was construction in front of the building which was a bit of a nuisance, but understandable. The view from my room was nice as long as you didn't look downn (see photo). The bigger issues were the elevator which seemed to always be full and took multiple passes before there was room to get in. If you take the stairs down, you end up outside the hotel and have to walk back in. The breakfast is a joke as it is always packed and if you show up even an hour after it starts, most of the food will be picked over. None of this prevented me from having a great time at the theatre, but I'm sure there are better options in the area. Plenty of food options in the area which were much better than the breakfast buffet.
Looking out the window of my room.
Looking down to the hotel property from my room.
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

asif

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't had a plesant stay. Aa ac was not workibg and many more issue. Only good thing was it was in manhattan as a tourist to visit all..
Stayed 3 nights in Jun 2025

6/10 Okay

SIKINDARBABU

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property and rooms are nice. There is no transportation. Always depends on cabs. No parking available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Krishner

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Average Holiday Inn experience. Nothing special

Wasn't the worst place I've stayed at but fell below expectations. Ugly scaffolding covered the front entrance (it looks nothing like the nice photos on the property page). I appreciate the hotel tried to update and upgrade the hotel but it still looks old and outdated. But at least there is free breakfast, everything in my room worked fine and there was no major issues. Simply for what I paid I thought it would look as nice as it is on the promo pictures.
Stayed 5 nights in Jun 2025