2/10 Terrible
Uliana
Traveled with family and small children
Apr 18, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Book,Worst Experience Ever
I am very disappointed with this hotel.
I booked a room with a city view, but it felt like I was given the worst room in the entire hotel, even though many rooms seemed to be available.
My room was in the corner with a view of the roof and HVAC equipment — basically the worst possible view. It definitely did not match what I paid for.
The heater was also very noisy and was blowing directly into my face. The only way to make it stop was to turn it off, but then the room became stuffy and uncomfortable.
Additionally, I had to pay an extra fee for my 4-year-old child, which made the experience even more frustrating.
I also asked about early check-in at 11 AM and was told it would cost an extra $100, while after 1 PM it could be free if a room was available.
However, when we arrived around 4:00 PM, we were told to wait, while other guests who arrived after us were checked in first and received their room keys right away. We had arrived earlier but were still left waiting.
I did not understand this treatment at all — it felt unfair and unprofessional.
Overall, I would not recommend this hotel.
Uliana
Stayed 1 night in Apr 2026
