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Bentley Hotel

4.0 out of 5.0

Recent guest reviews

This was a nice hotel very near my daughter's apartment. I was fortunate enough to be upgraded. I had lots of room! Couldn't be more convenient for me!

They charge $10 per day for wifi. Otherwise everything else was great

This is a good location if driving into the city because it's close to the FDR. We have family on the upper east side so it works for us. However, it's not really close to many attractions. The hotel is relatively basic but perfectly fine. Staff is great. Rooms are small. One elevator was broken so it took some time to get to the room on occasion. There is only one bellman so getting luggage might take an extra minute. The breakfast looked good but limited. We did not try it because it was $18 a person and there are lots of great breakfast places within walking distance with better food for less money. The parking is a very fair price for the location ($30 a day) and is on the same block.

Nice hotel suites within walking distance of most things and a subway stop nearby

fair price for ny a bit out of the way to most tourist sites

Nice room with good space. Can hear noises from other rooms and outside.

Such a pleasure to stay here! Friendly staff, great room stocked with goodies such as robes and food and bar. Loved it!

Hotel is walking distance to MSKCC. The staff isn’t very friendly. The room aren’t maintained.

The hotel rooms aren’t new. There are maintenance issues. Hallways aren’t bright. Housekeeping doesn’t fill any of the stuff again.

It's a good thing the room was spacious enough to do other things, because sleeping in that lumpy, too-soft bed was impossible. Including earplugs with the toiletries was an appreciated touch. Supply this room with a new mattress and it would have been near perfect.

The staff was very helpful and friendly (Gabriela, et al.), however, we weren't real big on the actual room... in particular, the bathroom. The shower was the biggest issue: half of the shower was not covered by glass or curtain, getting water all over the floor, the toilet was right next to the door (which swung inward), so it was quiet difficult to close if you were already sitting. But again, the biggest issue was the shower. So much so that during or 3 night stay we only showered once. It just became too much of a hassle and we hated getting water all over the place. Luckily they stocked up on the towels, as we needed all but 2 to put on the ground. No free wi-fi unless you're in the lobby was a huge thumbs down. And we were on the 2nd floor (not recommended) and could hear EVERY horn, yell, and goings on outside, even with the ear plugs. If you're offered room 211, don't do it.

Although the interior of the hotel was somewhat dated , This was more than made up for by the friendly and courteous staff. It was raining outside and they offered us umbrellas one morning. The room was small but adequate

Staff was mostly nice. One lady was a bit unfriendly, but the rest of them made up for her.

The hotel is convenient . Restaraunts within walking didtant. Transportation easily accessible however pipes and air conditioner loud.

Location and staff of hotel was good. Need to fix extensions and electrical outlets. They were all too loose, made it hard to charge phones. Even nightstand clock and lamps, if they were slightly moved, they would come loose from extension. We had to ask for wash cloths, housekeeping would not replace after cleaning room for whatever reason. Shower leaked all over floor with half door, water ran along the sides of tub/wall/door on to floor when using shower head IN ANY POSITION. Only one light switch on wall of the three we found worked. Not sure if these problems were unique to our room or other rooms had same problems.

Loved this hotel! It wasn't too close to the city which was great for noise control and not being so crowded.

The staff could not have been nicer. The room was clean and comfortable. Many "upscale" amenities are in the room - though most come with a surcharge. View was lovely (East River & the Queensboro Bridge). The Upper East Side is more quiet than many other areas of Manhattan. Trains are about a 4 block hike through upscale neighborhoods. Only negative was a $75 "damage deposit fee". A full refund was given, but it seems rather unwelcoming. 4.5/5 stars

Great hotel with great views! Upgraded to a suite and it's totally worth it

The staff, facilities, room and view were all amazing. We had an issue with the heat, but the hotel fixed it. Quiet end of the street walkable to everything. Nicely updated with a cute little bar in the lobby.

The shower never got warm. The lighting is poor. When I tried to complain the staff wasn't interested. Look elsewhere.

500 E 62nd St New York NY

Hotel highlights

  • Walking distance to Bloomingdale's
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Upper East Side within a short walk of Bloomingdale's, Bentley Hotel is within a mile (2 km) of other popular sights such as Barney's. This 197-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. It's in central Manhattan and also close to Rockefeller Center and Chrysler Building.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

Bentley Hotel's 197 rooms are air-conditioned and provide minibars, free newspapers, and safes. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Bentley Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 25 - 35 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center, express check-out, and free newspapers.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Bentley Hotel

Everyone (30) Business (53) Couples (93) Family (57) Friends (45) Other (34)
4

nice hotel. close to my daughter

Everyone

This was a nice hotel very near my daughter's apartment. I was fortunate enough to be upgraded. I had lots of room! Couldn't be more convenient for me!

By , from Chicago on Feb 2, 2018

Review comment responded on Feb 2, 2018

Thank you for staying with us, we are glad you enjoyed your stay. We hope to see you soon!

4
Everyone

They charge $10 per day for wifi. Otherwise everything else was great

By on Jan 16, 2018

Review comment responded on Jan 19, 2018

Thank you for staying with us, we are happy to hear that you enjoyed your stay. We hope to see you again soon!

4

good location if driving, small, basic

Everyone

This is a good location if driving into the city because it's close to the FDR. We have family on the upper east side so it works for us. However, it's not really close to many attractions. The hotel is relatively basic but perfectly fine. Staff is great. Rooms are small. One elevator was broken so it took some time to get to the room on occasion. There is only one bellman so getting luggage might take an extra minute. The breakfast looked good but limited. We did not try it because it was $18 a person and there are lots of great breakfast places within walking distance with better food for less money. The parking is a very fair price for the location ($30 a day) and is on the same block.

By on Jan 15, 2018

Review comment responded on Jan 19, 2018

Thank you for staying with us, we are happy to hear that you enjoyed your stay. We hope to see you again soon!

4

nice hotel on the upper midtown east area

Everyone

Nice hotel suites within walking distance of most things and a subway stop nearby

By , from Connecticut on Dec 11, 2017

Review comment responded on Dec 14, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.

4

good place near the east river

Everyone

fair price for ny a bit out of the way to most tourist sites

By , from florida on Dec 7, 2017

Review comment responded on Dec 14, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.

3

convenient location.

Everyone

Nice room with good space. Can hear noises from other rooms and outside.

By , from Texas on Oct 27, 2017

Review comment responded on Oct 29, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.

5

great location near hss, friendly helpful staff

Everyone

Such a pleasure to stay here! Friendly staff, great room stocked with goodies such as robes and food and bar. Loved it!

By , from Keuka Lake NY on Oct 21, 2017

Review comment responded on Oct 24, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.

2
Everyone

Hotel is walking distance to MSKCC. The staff isn’t very friendly. The room aren’t maintained.

By on Oct 6, 2017

Review comment responded on Oct 15, 2017

Thank you for providing feedback on the Bentley Hotel. We apologize for any inconvenience encountered during your stay with us. If at all possible we would greatly appreciate the chance to have you return to provide a much better experience than this one.

2
Everyone

The hotel rooms aren’t new. There are maintenance issues. Hallways aren’t bright. Housekeeping doesn’t fill any of the stuff again.

By on Oct 4, 2017

Review comment responded on Oct 15, 2017

Thank you for providing feedback on the Bentley Hotel. We apologize for any inconvenience encountered during your stay with us. If at all possible we would greatly appreciate the chance to have you return to provide a much better experience than this one.

4

great room, awful mattress.

Everyone

It's a good thing the room was spacious enough to do other things, because sleeping in that lumpy, too-soft bed was impossible. Including earplugs with the toiletries was an appreciated touch. Supply this room with a new mattress and it would have been near perfect.

By on Oct 2, 2017

Review comment responded on Oct 4, 2017

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. We do hope to welcome you soon.