Skip to main content
Beginning of main content

Bentley Hotel

4.0 out of 5.0

Recent guest reviews

If breakfast was free that would make it much better

The staff upgraded our room to a king suite & the room was beautiful. However, it was freezing! There were 8 windows in the bedroom. Very uncomfortable.

A reasonably priced hotel in Manhattan. Exactly what I wanted. Convenient. Clean. Comfortable.

I’ve stayed in a regular room and a suite, both are very nice, but if you have a few extra dollars the suites are like a small apartment and totally worth it if you are spending more than a night in NYC.

Great room, great location, great experience. Hotel check in was a breeze. Shaquan and Samantha made it so smooth and even upgraded our room to a corner with a view! Modern hotel and had everything we needed. Even k-cups in your room!

This was a nice hotel very near my daughter's apartment. I was fortunate enough to be upgraded. I had lots of room! Couldn't be more convenient for me!

They charge $10 per day for wifi. Otherwise everything else was great

This is a good location if driving into the city because it's close to the FDR. We have family on the upper east side so it works for us. However, it's not really close to many attractions. The hotel is relatively basic but perfectly fine. Staff is great. Rooms are small. One elevator was broken so it took some time to get to the room on occasion. There is only one bellman so getting luggage might take an extra minute. The breakfast looked good but limited. We did not try it because it was $18 a person and there are lots of great breakfast places within walking distance with better food for less money. The parking is a very fair price for the location ($30 a day) and is on the same block.

Nice hotel suites within walking distance of most things and a subway stop nearby

fair price for ny a bit out of the way to most tourist sites

Nice room with good space. Can hear noises from other rooms and outside.

Such a pleasure to stay here! Friendly staff, great room stocked with goodies such as robes and food and bar. Loved it!

Hotel is walking distance to MSKCC. The staff isn’t very friendly. The room aren’t maintained.

The hotel rooms aren’t new. There are maintenance issues. Hallways aren’t bright. Housekeeping doesn’t fill any of the stuff again.

It's a good thing the room was spacious enough to do other things, because sleeping in that lumpy, too-soft bed was impossible. Including earplugs with the toiletries was an appreciated touch. Supply this room with a new mattress and it would have been near perfect.

The staff was very helpful and friendly (Gabriela, et al.), however, we weren't real big on the actual room... in particular, the bathroom. The shower was the biggest issue: half of the shower was not covered by glass or curtain, getting water all over the floor, the toilet was right next to the door (which swung inward), so it was quiet difficult to close if you were already sitting. But again, the biggest issue was the shower. So much so that during or 3 night stay we only showered once. It just became too much of a hassle and we hated getting water all over the place. Luckily they stocked up on the towels, as we needed all but 2 to put on the ground. No free wi-fi unless you're in the lobby was a huge thumbs down. And we were on the 2nd floor (not recommended) and could hear EVERY horn, yell, and goings on outside, even with the ear plugs. If you're offered room 211, don't do it.

Although the interior of the hotel was somewhat dated , This was more than made up for by the friendly and courteous staff. It was raining outside and they offered us umbrellas one morning. The room was small but adequate

Staff was mostly nice. One lady was a bit unfriendly, but the rest of them made up for her.

The hotel is convenient . Restaraunts within walking didtant. Transportation easily accessible however pipes and air conditioner loud.

Location and staff of hotel was good. Need to fix extensions and electrical outlets. They were all too loose, made it hard to charge phones. Even nightstand clock and lamps, if they were slightly moved, they would come loose from extension. We had to ask for wash cloths, housekeeping would not replace after cleaning room for whatever reason. Shower leaked all over floor with half door, water ran along the sides of tub/wall/door on to floor when using shower head IN ANY POSITION. Only one light switch on wall of the three we found worked. Not sure if these problems were unique to our room or other rooms had same problems.

500 E 62nd St New York NY

Hotel highlights

  • Walking distance to Bloomingdale's
  • Free WiFi in public areas
  • Bar/lounge
  • Fitness center

Located in Upper East Side within a short walk of Bloomingdale's, Bentley Hotel is within a mile (2 km) of other popular sights such as Barney's. This 197-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, 24-hour room service, and a fitness center. It's in central New York and also close to Rockefeller Center and Chrysler Building.


Dining

Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

Bentley Hotel's 197 rooms are air-conditioned and provide minibars, free newspapers, and safes. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Bentley Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 25 - 35 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center, express check-out, and free newspapers.

Guest reviews for Bentley Hotel

Everyone (35) Business (53) Couples (93) Family (57) Friends (45) Other (34)
3
Everyone

If breakfast was free that would make it much better

By on Apr 23, 2018

Review comment responded on Apr 23, 2018

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

5

beautiful. great stay

Everyone

The staff upgraded our room to a king suite & the room was beautiful. However, it was freezing! There were 8 windows in the bedroom. Very uncomfortable.

By on Mar 26, 2018

Review comment responded on Mar 26, 2018

Thank you for your review! We are happy to hear that you enjoyed your stay and look forward to seeing you again soon!

5
Everyone

A reasonably priced hotel in Manhattan. Exactly what I wanted. Convenient. Clean. Comfortable.

By on Mar 21, 2018

Review comment responded on Mar 21, 2018

Thank you for your review! We are happy to hear that you enjoyed your stay and hope to welcome you back again soon!

4

nice hotel near roosevelt island

Everyone

I’ve stayed in a regular room and a suite, both are very nice, but if you have a few extra dollars the suites are like a small apartment and totally worth it if you are spending more than a night in NYC.

By , from CT on Feb 20, 2018

Review comment responded on Feb 22, 2018

Thank you for taking the time to tell us about your recent stay at the Bentley! We greatly appreciate your feedback and hope you stay with us again soon!

5

awesome spot

Everyone

Great room, great location, great experience. Hotel check in was a breeze. Shaquan and Samantha made it so smooth and even upgraded our room to a corner with a view! Modern hotel and had everything we needed. Even k-cups in your room!

By , from Wilmington, DE on Feb 20, 2018

Review comment responded on Feb 20, 2018

Hi Anastasia, Thank you so much for your kind words! We greatly appreciate your feedback and are so glad you had a great experience. We would be thrilled if you could share your five-star experience with the TripAdvisor community! Thank you again for choosing the Bentley and we hope to see you back soon!

4

nice hotel. close to my daughter

Everyone

This was a nice hotel very near my daughter's apartment. I was fortunate enough to be upgraded. I had lots of room! Couldn't be more convenient for me!

By , from Chicago on Feb 2, 2018

Review comment responded on Feb 2, 2018

Thank you for staying with us, we are glad you enjoyed your stay. We hope to see you soon!

4
Everyone

They charge $10 per day for wifi. Otherwise everything else was great

By on Jan 16, 2018

Review comment responded on Jan 19, 2018

Thank you for staying with us, we are happy to hear that you enjoyed your stay. We hope to see you again soon!

4

good location if driving, small, basic

Everyone

This is a good location if driving into the city because it's close to the FDR. We have family on the upper east side so it works for us. However, it's not really close to many attractions. The hotel is relatively basic but perfectly fine. Staff is great. Rooms are small. One elevator was broken so it took some time to get to the room on occasion. There is only one bellman so getting luggage might take an extra minute. The breakfast looked good but limited. We did not try it because it was $18 a person and there are lots of great breakfast places within walking distance with better food for less money. The parking is a very fair price for the location ($30 a day) and is on the same block.

By on Jan 15, 2018

Review comment responded on Jan 19, 2018

Thank you for staying with us, we are happy to hear that you enjoyed your stay. We hope to see you again soon!

4

nice hotel on the upper midtown east area

Everyone

Nice hotel suites within walking distance of most things and a subway stop nearby

By , from Connecticut on Dec 11, 2017

Review comment responded on Dec 14, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.

4

good place near the east river

Everyone

fair price for ny a bit out of the way to most tourist sites

By , from florida on Dec 7, 2017

Review comment responded on Dec 14, 2017

Hello, Thank you for your review and I'm glad you enjoyed your stay here at The Bentley Hotel New York.