Superior Room, 1 Queen Bed
Queen 1 | Sleeps 2
from $97
3.7
out of 5
Average Guest Review
See all 346 reviews
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Recent guest reviews
He staff was very friendly and knowledgeable. My room needed a lot of TLC for the price I paid. In my room the light bulb was hanging from the ceiling with just the wires coming out.
Great place with great staffing. They are so classy and sophisticated.
The location was excellent and the hotel was boutique in its style but very reasonable.
Very clean and comfortable ! The hotel staff was always helpful, as well
One of the worst hotel stays I’ve had. Room was much smaller than photos on website indicated. In room refrigerator was not cold. Nowhere to get ice. Bar and restaurant on site were advertised, but upon arrival neither existed. Double room had a 3 drawer dresser that didn’t close completely without slamming the drawer shut and a very small wardrobe closet that only fit 5 shirts. Nowhere to put a coat. Wardrobe was extremely distressed and worn out and dirty. Lots of dust on top of wardrobe and in the air conditioner vents. Very small bathroom with no exhaust and rusty shelves in bathroom for towels. Light switch in bathroom hardly worked. Had to hit it multiple times to turn on and off the lights. Mildew was all over the grout lines in the shower. Hotel was very unkempt and run down. Definitely not a 4 star hotel as advertised.
Thank you to the entire staff housekeeping and front desk staff for making our staff in NYC so memorable. The front desk staff directed us to the Tram and the Ferry which was just outside our door, they showed us fun facts of places to go that were not on the usual tour makes, such as finding a TJMaxx to purchase gloves. The weather was tolerable and we were able to walk to central park just fine. We stopped along the way on 60th street to eat at Serendipity, best to go when it opens at 10 am. The carnage ride in Central Park is a flat rate of $54 and so enjoyable, the ride back to JFK was better than the super shuttle we had planned on costing us $60 for the 3 of us and no stops along the way. We will definitely stay at the Bentley Hotel in the future. Thank you Joseph for giving us a room with a view of the Bridge as we requested. Now back to California.
Love that it is away from the hustle and bustle of the mid town hotels, yet still walkable to the ventre.
The hotel was okay. A little further out than other hotels, but ok location. The room was pretty dark and outdated. More lighting would have been nice. We noticed our one outlet didn’t work and we asked the front desk to send a maintenance man to our room. He came in and just unplugged our mini fridge and plugged in the lamp instead. He told us it was fixed. We came back and it clearly was not fixed. It wasn’t a huge deal, but please make sure all of your outlets and appliances work and have the maintenance team be more professional. Overall, the stay was fine. But a little overpriced for what it was.
Nice hotel, accommodating staff and very friendly! Close to main attractions!
Good for one night. Very small btahroom. Heater not the best.Location is fine.
Nice hotel close to Sloan Kettering Memorial hospital. The bar is totally lacking, they only had 2 types of white wine, none of which I drink. Who would believe that in this day an age you still have to pay for wi-fi in your room. It was $9.99 for 2 devices and I needed it since the television had very limited channels.
great view of bridge. good location for conference I was attending
Nice likes the view. Liked the breakfast aloottttttt
Only hotel in this area. No free WiFi except in the lobby. The hotel can use updating, but was clean and comfortable.
Hotel highlights
- Walking distance to Memorial Sloan-Kettering Cancer Center
- Free WiFi in rooms and public areas
- Bar/lounge
- Fitness center
Located in Upper East Side within a short walk of Memorial Sloan-Kettering Cancer Center, Bentley Hotel is within a mile (2 km) of other popular sights such as Roosevelt Island. This 197-room, 4-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a fitness center.
Dining
Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
Rooms
A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, free newspapers, and a safe.
Property features
At Bentley Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 30.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this boutique hotel include a business center, express check-out, and free newspapers.
Guest reviews for Bentley Hotel
Everyone
He staff was very friendly and knowledgeable. My room needed a lot of TLC for the price I paid. In my room the light bulb was hanging from the ceiling with just the wires coming out.
Everyone
Great place with great staffing. They are so classy and sophisticated.
Review comment
MG responded on Feb 19, 2019
Dear guest, Thank you for your feedback and review we can't wait to welcome you again soon.
Everyone
The location was excellent and the hotel was boutique in its style but very reasonable.
Review comment
Victor C. responded on Feb 13, 2019
Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Everyone
Review comment
Joseph M. responded on Jan 28, 2019
Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Everyone
Review comment
Joseph M. responded on Jan 22, 2019
Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Everyone
Review comment
Joseph M. responded on Jan 14, 2019
Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Everyone
Very clean and comfortable ! The hotel staff was always helpful, as well
Review comment
Joseph M. responded on Dec 29, 2018
Thank you for your review! We hope to see you again soon.
Everyone
Review comment
Victor C. responded on Dec 26, 2018
Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Everyone
One of the worst hotel stays I’ve had. Room was much smaller than photos on website indicated. In room refrigerator was not cold. Nowhere to get ice. Bar and restaurant on site were advertised, but upon arrival neither existed. Double room had a 3 drawer dresser that didn’t close completely without slamming the drawer shut and a very small wardrobe closet that only fit 5 shirts. Nowhere to put a coat. Wardrobe was extremely distressed and worn out and dirty. Lots of dust on top of wardrobe and in the air conditioner vents. Very small bathroom with no exhaust and rusty shelves in bathroom for towels. Light switch in bathroom hardly worked. Had to hit it multiple times to turn on and off the lights. Mildew was all over the grout lines in the shower. Hotel was very unkempt and run down. Definitely not a 4 star hotel as advertised.
Review comment
Joseph M. responded on Dec 25, 2018
Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.
Everyone
Review comment
Victor C. responded on Dec 17, 2018
Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.
Bentley Hotel
500 E 62nd St, New York, NY 10065Hotel Amenities
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Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.