Great place! Very close to the falls. Our room had a view of the water but not the falls. Staff was friendly! No breakfast was a bummer but we understand with the situation.
Awesome staff !! Very friendly and efficient. Great location clean and enjoyable . Front desk clerk was amazing
There were loud people in our hallway until after midnight. We called down to the staff for help but it seemed like they did nothing. We even called the police. We are a family with a two year old on our way to New Hampshire from Ohio. Not only that but I’m pregnant with twins. We needed a good night’s rest. But ended up checking out at midnight because the noise would not allow us to sleep. The lady at the desk seemed to have no empathy. Very disgusted with how my family and I were treated.
It was really just basic and the bathroom was filthy.
My valuable perfume and sleeping pills were stolen
Very clean property/room, friendly staff, nice lounge, and good cafeteria with Starbucks coffee.
Didn't like to pay a $10.00 parking fee. Very poor considering the room rate
The room was very clean and modern, and staff was very friendly and I'm informative. The only thing I didn't like was breakfast wasn't included and snacks in hotel we're very pricey! But other than that everything was great and my kids had fun!
Very comfortable nice location so much history staff welcoming and pleasant...kind of strange suggestion but a courtesy snow brush ice scraper to lend to guests would have been great. No one packs their ice/snow brush for vacation!
Nice Room. we had a vary good stay. we will come back agan
Lovely hotel, Great location. Front desk staff, wonderful! My only criticisms are 2: 1. The cafe staff very poorly trained and while not rude, completely unfriendly. Chalk it up to being a somewhat new hotel??? 2. And this is a big one! We turned down the sheets to go to bed and the top sheet of the bed had Blood stains on it !! Not just a little spot that would easily be missed by housekeeping. These were large noticeable spots at the head end of the sheet. The front desk was very apologetic and give us new sheets but in my opinion it should have never happened in the first place. Again perhaps a training issue.
It was amazing and I really enjoyed myself and it’s comforts!
Excellent experience, friendly and accommodating staff. Facilities within walking distance of all the amenities. Very clean and comfortable.
The hotel has a beautiful and spacious lobby area. I love the architecture aspect of exposing the old posts and beams from an original chocolate factory. Friendly staff. The entire place is super new and super clean. The coffee is provided in the room, but I like to hang out in the lobby to smell the Starbucks coffee. The indoor swimming pool is awsome. I give this hotel 4.0 stars because the area is lacking the business vibe.
Awesome decor. Food at the restaurant is amazing! The restaurant manager was so friendly and helpful. The style and design is unique and trendy. We loved that we were close yo the falls yet it was very quiet and relaxing.
We had a great experience in this hotel. The staff super friendly and the room was very clean.
Located in Downtown Niagara Falls, Courtyard by Marriott Niagara Falls USA is adjacent to Niagara Falls State Park and within a 15-minute walk of popular sights like Seneca Niagara Resort & Casino. This 3-star hotel welcomes guests with 82 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:00 AM.
The 82 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. 42-inch LED TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.
At Courtyard by Marriott Niagara Falls USA, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Great place! Very close to the falls. Our room had a view of the water but not the falls. Staff was friendly! No breakfast was a bummer but we understand with the situation.
Hello, Thank you for providing us with your honest feedback. Please accept my deepest apologies for not meeting your expectations during your stay. It is our goal to make sure all of our guest have a comfortable stay and I am very sorry we did not reach that goal for you. I hope in the future you will give us another chance. I hope you are staying well during these uncertain times. Best,
Awesome staff !! Very friendly and efficient. Great location clean and enjoyable . Front desk clerk was amazing
Thanks for staying with us. We appreciate your feedback!
There were loud people in our hallway until after midnight. We called down to the staff for help but it seemed like they did nothing. We even called the police. We are a family with a two year old on our way to New Hampshire from Ohio. Not only that but I’m pregnant with twins. We needed a good night’s rest. But ended up checking out at midnight because the noise would not allow us to sleep. The lady at the desk seemed to have no empathy. Very disgusted with how my family and I were treated.
our apologies, and thank you for the feedback, we will use it to strive to do better in the future.
It was really just basic and the bathroom was filthy.
thank you for the feedback we will look into that housekeeping issue
My valuable perfume and sleeping pills were stolen
thank you for the feedback
Very clean property/room, friendly staff, nice lounge, and good cafeteria with Starbucks coffee.
Thanks for the response!
Didn't like to pay a $10.00 parking fee. Very poor considering the room rate
thank you for the feedback
The room was very clean and modern, and staff was very friendly and I'm informative. The only thing I didn't like was breakfast wasn't included and snacks in hotel we're very pricey! But other than that everything was great and my kids had fun!
Thank you for staying with us. We are glad your kids had fun!
We're so glad you enjoyed your stay with us! We hope to see you again in the future!