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Comfort Inn The Pointe

3.0 star property
Hotel with free breakfast, steps from Niagara Falls State Park

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Photo gallery for Comfort Inn The Pointe

Exterior
Property preview
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(169 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Comfort Inn The Pointe is adjacent to Niagara Falls State Park and within a 10-minute walk of other popular attractions like Rainbow Bridge. This 110-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 3 min walk - 0.2 miles
  • Rainbow Bridge - 5 min walk - 0.3 miles
  • Maid of the Mist - 5 min walk - 0.3 miles
  • Seneca Niagara Resort & Casino - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rainforest Cafe - ‬4 min walk
  • ‪Red Coach Inn Restaurant - ‬4 min walk
  • ‪Anchor Bar - ‬5 min walk

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
At Comfort Inn The Pointe, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for USD 20.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a terrace, and local meal delivery service.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of USD 75.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Comfort Inn The Pointe?

Comfort Inn The Pointe provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Comfort Inn The Pointe?

This hotel is situated in Downtown Niagara Falls, just steps from Niagara Falls State Park, and within a 10-minute walk of Rainbow Bridge and Seneca Niagara Resort & Casino. You'll also find Clifton Hill and American Falls less than a mile away.

Is parking available on site at Comfort Inn The Pointe?

Yes, parking is offered for USD 20.00 per night. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn The Pointe include a casino on the premises?

No, Comfort Inn The Pointe doesn't have a casino.

Is there an indoor pool at Comfort Inn The Pointe?

No, there is no indoor pool at this hotel.

Is Comfort Inn The Pointe a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a meal delivery service as well as free breakfast and a terrace.

Does Comfort Inn The Pointe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Inn The Pointe have a restaurant with a breakfast menu?

Comfort Inn The Pointe offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Inn The Pointe allow pets to stay for free?

No, pets aren't allowed at Comfort Inn The Pointe.

Does Comfort Inn The Pointe have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn The Pointe?

The closest major airport to Comfort Inn The Pointe is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 6.8 mi away (11 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.4 mi away (34-minute drive).

Can I book a room with a balcony at Comfort Inn The Pointe?

No, you won't find guestrooms with balconies at Comfort Inn The Pointe.

Comfort Inn The Pointe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 701 out of 1598 reviews
Rating 8 - Good. 431 out of 1598 reviews
Rating 6 - Okay. 262 out of 1598 reviews
Rating 4 - Poor. 102 out of 1598 reviews
Rating 2 - Terrible. 102 out of 1598 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

UZOAMAKA

Liked: Cleanliness, amenities, property conditions & facilities
My stay was smooth. Nice breakfast options and the hotel is very close to the niagara state park and the rainbow bridge which was convenient for me. My only advise is to spray some air fresheners in the room to remove unpleasant smell when a guest checks into the room for the first time. I will definitely book again next time I plan to visit the area.
Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the Niagara Falls State Park and very close to the Rainbow Bridge. I stayed there twice (checking in after 4 p.m. on both occasions) and had to wait for my room to be cleaned each time. In general terms, it’s a good place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to Niagara Falls State Park and very close to the Rainbow Bridge. I stayed there twice, checking in after 4 p.m. on both occasions, and had to wait for my room to be cleaned each time. Overall, it’s a good place to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Christal, Auburndale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They charge you $10 a night to park your car. There were so many people in the breakfast area they could not keep food out. We ended up going to a resturant to eat because of the frustration. They should have more than 1 person trying to feed all these people. On a good note it was within walking distance to the area sights
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Stayed 1 night in Oct 2025

6/10 Okay

Francisco, Roseville

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not enough staff during our time there. Check-in felt like I was interrupting the person behind the counter from what he was doing on this phone. Breakfast was handed by one person alone and she couldn't keep up with everything that needed to be done. Food was not kept up to temp. Beads were stale. Staff did not us gloves when handling food. Staff had no uniform so you didn't know who was staff. Time for a refresh. A lot of worn out furniture and need for paint. Rooms were clean and the location was perfect for going to the falls. Very easy! Walkable location. The location alone made up for a lot of the negatives above. But I figure that's what they count on.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yulun

Disliked: Property conditions & facilities
Parking converient Facilities old
Stayed 1 night in Oct 2025

4/10 Poor

Dawn

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast staff was rude. No working ice machines
Stayed 1 night in Oct 2025

10/10 Excellent

Lemna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, muy cerca de las cataratas Habitación muy limpia, el servicio en recepción es muy bueno.
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean rooms ok breakfast cool potatoes .
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy
Stayed 2 nights in Oct 2025

2/10 Terrible

Shanqi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon our arrival, they suddenly cancelled my reservation without my consent! the front desk is so unreasonable, rude, even bully.
Stayed 2 nights in Oct 2025

8/10 Good

Zuleida

Traveled with partner
Liked: Cleanliness
Waitress were not willing to serve you
Stayed 2 nights in Oct 2025

10/10 Excellent

himanshi

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

JOSE LUIS

Traveled with partner
Liked: Staff & service
TV signal is horrible. Iron table broken. Needs a general update.
Stayed 1 night in Oct 2025

10/10 Excellent

Falguni, Germantown

Stayed 1 night in Oct 2025

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a family vacation. When you walk into the hotel the smell is overpowering and the staff stare at you and do not acknowledge you. They are very rude and when you ask a question you feel like you are bothering them. It took over an hour to get towels and we went to the desk to just pick them up but apparently they send someone to you. Our room was on the first floor and there were gnats and a roach in the bathroom. When I say gnats I mean tons of them that you start feeling itchy. We complained about the gnats and were told that there is nothing they can do because they are sold out. I then said get someone to spray the room instead an hour later they send two teenagers with a rag each to try to swat them all. The boys said they are sorry but there are too many and we should complain. We had to leave the bathroom door shut and light on every day so the gnats would stay primarily in the bathroom. Floors are filthy. We went to get breakfast on day one and as soon as you walk in you were sticking to the dirty floor and the food was cold, potatoes had several hairs in them. So we left and never went back(even though it’s free). On a side note it is walking distance to Niagara Falls state park(that was the only positive thing I can say about this hotel). Honestly this is my first time leaving a review on a hotel because the experience was so bad that I want to make sure that this doesn’t happen to anyone else. There are several hotels by the Falls avoid Comfort Inn Point
Stayed 5 nights in Oct 2025

2/10 Terrible

Kannan

Disliked: Cleanliness, property conditions & facilities
The room was very dirty especially the bathroom . It was not even cleaned properly . The room was not ready for occupancy. Even shower curtain was not there . No bath tissues . We have to request to get one . Even upon complaining about dirty bathrooms the receptionist just note it down and no one ever got back . Overall very unpleasant stay and one to regret !!!
Stayed 1 night in Oct 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the national park. Lovely comfy beds. Restaurant onsite and near to other facilities.
Stayed 1 night in Oct 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
Close to the national Park
Stayed 1 night in Oct 2025

10/10 Excellent

Kyaw

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent room and excellent location to the view point and fall.
Stayed 1 night in Sep 2025

8/10 Good

raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park was right across the street! Beds are rock hard !!
Stayed 2 nights in Oct 2025

6/10 Okay

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for walking to the Falls but that was the best part of this hotel. This hotel is very outdated and pretty dirty. Wallpaper chipping everywhere and stains on walls. Rooms are very small and carpet needs replaced. It's ripped and stained. The staff was on another level. Don't ask for anything. They all (except the lady who worked the morning shift) seemed so bothered that they had to work. Every time I had a question they were so bothered that they had to pause their TikTok videos and look up from their phones. Very rude staff, especially the guy working the night shift. He even made the comment of "why do I have to keep getting up? Ugh!"
Stayed 2 nights in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, Wi-Fi worked well for all our devices. The location was what drew us to this hotel, it is directly across the road to the entrance of Niagara Falls State Park. The convenience was wonderful. There is a small brewery/restaurant on property that was delicious, and outside were several food trucks, and many small cafes, pizza places etc with in walking distance. The hotel was also convenient to walking across Rainbow Bridge into Canada. Now the down side, 6 floors and only one ice maker worked, hubby tried every floor, and the only working machine was on the 6th floor. Once we knew where it was, it was only a slight inconvenience. Parking....be prepared, I read online that it was $10 a night, but upon arrival they said it was $20 a night. It was the slow season and the parking lot was almost empty and the kicker was that they were charging the public only $15 a day to park. I voiced my displeasure with that arrangement, and they waived the fee. Overall, I would definitely stay here again for all the conveniences.
Stayed 3 nights in Sep 2025