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Recent guest reviews

Conveniently located to the falls.

Good hotel

This hotel has the best location to the falls,you can’t get any closer,everything is within walking distance,however it was very dirty,absolutely not acceptable for a 4.5 star rated hotel, it is at best a 2. Carpet was disgusting, my kids socks were black within minutes of walking on it, there were stains on the walls and door. The bathroom was filthy with lots of hair left behind from no one knows how many guests ago! No bottled water in the room. Breakfast was included but not great, not sure what the scrambled eggs were made out of, best part was the fresh made waffle. The staff was friendly and very helpful so no issues with that. We stayed for one night only but anything more than that will be hard to do!

Very close to the park.

Great location for Niagara Falls visit. Excellent staff assistance. Good rooms. Prefer a better options for room service.

Great location for walking to everything, the falls, restaurant, and casino are all close. Hotel needs an update.

Great location near the falls. Freindly staff and nice breakfast, the waffels were a hit.

Walking distance to Niagara Falls.

Very good.

The breakfast was grab a bag and go.First time in my life staying at hotels all over this country that you have to pay to park in there parking lot only 5 a day but still they get extra money out of you.The town was dirty nothing open but Dominos Pizza. The hotel was very close to the falls and that was excellent

The room was dirty. There was mud or something like that on the chair. The toilet wouldn't flush.

Personal muy amable, con una gran ubicación y fácil acceso al parque y las cataratas.

1. Welcomed by a big wasp in the room when we entered. 2. 2nd day night 100's of tiny bugs entered the room through the A/C, it kept coming, room changed 3. in the changed room, it was not clean, had trash on the floor and tablet under the bed, food grease on the side table next to bed.

Beds are incredibly comfortable. Also, you cannot beat the location. Literally just steps away from the falls.

The location is incredible. Perfect. The rooms are wonderful. Beds and pillows SO COMFORTABLE. The shower and water pressure and water temps perfect. The staff was so nice and cheery and helpful. The common areas (lobby, elevators, halls) could use some updating. Other than that… it’s WONDERFUL

Breakfast was terrible. Room was not in good condition. Carpets were bad. 5 foot snake came into the lobby. Guest had to drive it away. No one from Hotel helped. Too expensive and not enough amenities. Except for being close to the Falls, nothing positive about this hotel.

Easy walking distance to Niagara Falls, parks, restaurants and attractions (Maid of the Mist, Cave of the Winds)! Room was comfortable!

Prospect Pointe Niagara Falls NY

Hotel highlights

  • Walking distance to Fallsview Indoor Waterpark
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Fitness center

Located in Downtown Niagara Falls, Comfort Inn The Pointe is adjacent to Niagara Falls State Park and within a 10-minute walk of other popular attractions like Rainbow Bridge. This 110-room, 3-star hotel has free breakfast, free in-room WiFi, and a gym.


Dining

Start your day off right with a free on-the-go breakfast offered each morning.


Rooms

40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.


Property features

At Comfort Inn The Pointe, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for USD 5.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a terrace, and a gift shop.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn The Pointe

Everyone (8) Couples (6) Family (13)
5
Family

Conveniently located to the falls.

By , from Borger on Aug 26, 2022

Review comment responded on Aug 26, 2022

Thank you so much for the recommendation - so happy you enjoyed your visit

4
Everyone

Good hotel

By on Jul 21, 2022

Review comment responded on Jul 22, 2022

Thank you - so glad you enjoyed your stay

2
Family with small children

This hotel has the best location to the falls,you can’t get any closer,everything is within walking distance,however it was very dirty,absolutely not acceptable for a 4.5 star rated hotel, it is at best a 2. Carpet was disgusting, my kids socks were black within minutes of walking on it, there were stains on the walls and door. The bathroom was filthy with lots of hair left behind from no one knows how many guests ago! No bottled water in the room. Breakfast was included but not great, not sure what the scrambled eggs were made out of, best part was the fresh made waffle. The staff was friendly and very helpful so no issues with that. We stayed for one night only but anything more than that will be hard to do!

By on Jul 21, 2022

Review comment responded on Jul 21, 2022

Please accept my apologies for the issues you experienced with the housekeeping of your accommodations. I will speak with the. We strive to provide a comfortable experienced for our guests and it appears we fell short with your visit.

3
Family

Very close to the park.

By on Jul 18, 2022

Review comment responded on Jul 18, 2022

We are so glad you found our location to be what you wanted. Thank you for the review

5
Partner Couples

Great location for Niagara Falls visit. Excellent staff assistance. Good rooms. Prefer a better options for room service.

By on May 28, 2022

Review comment responded on Jun 13, 2022

Than you and we hope you will visit again

3
Partner Couples Business Business

Great location for walking to everything, the falls, restaurant, and casino are all close. Hotel needs an update.

By on May 4, 2022

Review comment responded on May 6, 2022

Thank you for the feedback - we so appreciate hearing from our guests

4
Everyone

By on Apr 28, 2022

4
Family

Great location near the falls. Freindly staff and nice breakfast, the waffels were a hit.

By , from Rochester on Apr 27, 2022

Review comment responded on Apr 27, 2022

Thank you so much for the compliments, especially on the staff. We are so glad you enjoyed your stay and hope you will visit again

5
Family

Walking distance to Niagara Falls.

By on Apr 21, 2022

Review comment responded on May 6, 2022

Thank you - do glad you enjoyed your stay

4
Family

Very good.

By on Mar 2, 2022

Review comment responded on Mar 2, 2022

Thank you for the recommendation - we are so glad you enjoyed your stay

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