One of the beds in my room made a loud clanking noise whenever I got up. Like it was made from an oil drum. The one nearer to the door.
You don’t notice how long the walk is. Staff was always available.
The positives-it was relatively cheap and we were able to walk to the Falls. There was a free breakfast but the muffins were the tiniest Id ever seen and even the coffee cups were small. No in-room coffee. The towels were very scratchy. Worth it if trying to save money, though.
Insufficient and inconvenient parking/loading. Pool is beyond terrible with no one enforcing rules (many unattended kids screaming, flooding floor with hose, diving in shallows, and urinating in pool). Continental breakfast was a disaster of sugar without a single hot/fresh item.
Nice and Clean
Almost everything are wrong with this hotel except the Wifi. Door's key are barely works. The breakfast is late by 40 and 50 minutes for both days i was there. And Also the poorest quality foods you could imagine , no fruits or warm breakfast, coffee machine broken, receptionist did not wash his hands and he jumped to the kitchen to handle foods. I traveled with my 2 kids, and i had dig out to look for breakfast for them. This is my worst experience in more than 20 years. Honestly i should get a refund , this is terrible .
Buena ubicación
We found the room to be spacious and neat. The bed was comfortable. The second day we came back from sightseeing and found that our room had not been cleaned. I called the desk and was told that they do that only upon checkout. We were there for 3 nights and the bed was never made, towels never changed and waste baskets never emptied. The continental breakfast was very sparse, mini muffins, bread for toasting, 2 types of sugared cereal and yogurt. Coffee and 3 types of juice were also included. The location was terrific. Just a short and easy walk to the Falls.
Only one towel was provided for a room with two people. We had to ask for more towels as soon as we checked in. No body wash available—only hand soap. Nobody came to make the bed or replace the towels (and no, we did not use the Do Not Disturb sign). Also, the bedding and towels had faint yellow stains on them—gross! The shower curtain bar in the bathroom was loose and was beginning to hang out of the wall (dangerous). Minor complaint, but the room didn’t have a mirror besides the one in the tiny bathroom. Also, the hotel is not ADA accessible. To access the rooms, you must go down a small set of stairs from the lobby with no ramp or elevator.
The hotel was very close to the falls.
Location is awesome. Staff very friendly and helpful
This is a small independently operated hotel. As such, I don't expect the same attention to detail that I would from a large corporate owned property. It was a great price for 5 people, close to the park but about a 30-45 minute walk to the actual falls. The location is in an area in transition. It was pretty clean and not too loud. It was what I expected from a modest hotel and I was pleased that we chose to stay there. Cautions for parents of very young children is that there is no bathtub and the sink is very tall, making a parent presence in the restroom required.
Nice place to stay with family. Highway is not to far, all the shopping center near by.
This hotel location was central to getting around. We did not walk because we had a car, however, it did not seem like it would have been far and there was a nice park across the way along the river. I cannot comment on the breakfast because I overslept. The room was nicer than expected and great for a couple get away. I arrived after flying on a red eye and was happy to find comfy beds. When I booked this hotel it was half the price of any other hotel in the area, so it was a great deal.
Easy walking distance to Falls and adjacent areas. Clean and mostly quiet.
Reasonable price. And a good free breakfast. The only thing I would like to see is some type of casino credit.
No Lift there so we have carry all luggage our hand.
Located in Downtown Niagara Falls, Kalika Hotel is within a 5-minute walk of Niagara Falls State Park and within 15 minutes of other popular attractions like Seneca Niagara Resort & Casino. This 54-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a leisurely bite to eat at La Cucina Di Mamma, the hotel's onsite restaurant.
All 54 air-conditioned rooms provide free local calls, ironing boards, and desks. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Limited housekeeping is available.
At Kalika Hotel, guests have access to an indoor pool, free WiFi in public areas, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, a TV in a common area, and a convenience store.
One of the beds in my room made a loud clanking noise whenever I got up. Like it was made from an oil drum. The one nearer to the door.
You don’t notice how long the walk is. Staff was always available.
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
The positives-it was relatively cheap and we were able to walk to the Falls. There was a free breakfast but the muffins were the tiniest Id ever seen and even the coffee cups were small. No in-room coffee. The towels were very scratchy. Worth it if trying to save money, though.
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Insufficient and inconvenient parking/loading. Pool is beyond terrible with no one enforcing rules (many unattended kids screaming, flooding floor with hose, diving in shallows, and urinating in pool). Continental breakfast was a disaster of sugar without a single hot/fresh item.
Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
Nice and Clean
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. I hope that we will impress you with exemplary service during future visits.
Almost everything are wrong with this hotel except the Wifi. Door's key are barely works. The breakfast is late by 40 and 50 minutes for both days i was there. And Also the poorest quality foods you could imagine , no fruits or warm breakfast, coffee machine broken, receptionist did not wash his hands and he jumped to the kitchen to handle foods. I traveled with my 2 kids, and i had dig out to look for breakfast for them. This is my worst experience in more than 20 years. Honestly i should get a refund , this is terrible .
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Buena ubicación
Thank you for your valuable opinion regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
We found the room to be spacious and neat. The bed was comfortable. The second day we came back from sightseeing and found that our room had not been cleaned. I called the desk and was told that they do that only upon checkout. We were there for 3 nights and the bed was never made, towels never changed and waste baskets never emptied. The continental breakfast was very sparse, mini muffins, bread for toasting, 2 types of sugared cereal and yogurt. Coffee and 3 types of juice were also included. The location was terrific. Just a short and easy walk to the Falls.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
Only one towel was provided for a room with two people. We had to ask for more towels as soon as we checked in. No body wash available—only hand soap. Nobody came to make the bed or replace the towels (and no, we did not use the Do Not Disturb sign). Also, the bedding and towels had faint yellow stains on them—gross! The shower curtain bar in the bathroom was loose and was beginning to hang out of the wall (dangerous). Minor complaint, but the room didn’t have a mirror besides the one in the tiny bathroom. Also, the hotel is not ADA accessible. To access the rooms, you must go down a small set of stairs from the lobby with no ramp or elevator.
Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
The hotel was very close to the falls.
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. I hope you will return to enjoy a memorable and exceptional experience.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.