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Recent guest reviews

This is the kind of hotel you hope to find. Family owned for years, well kept property, crystal clear pool, clean room that smelled fresh. If your looking for a basic budget hotel, this is the one i would recommend.

This is a charming Motel. We have been to the property on three separate occasions and have not been disappointed. The staff is very friendly, humble, and accommodating. The rooms are clean, comfortable, charming, and quaint. The bathrooms are cute and you get great hot showers. The location is ideal as there are restaurants, fast food places, department stores, small shops, The Niagara Fashion Outlet Mall, grocery stores, gas stations, and a Movie Theater all in the area. There are chain Hotels in the area as well, however, this is our place to stay! You can’t beat the family owned businesses, the hospitality, and the price. Great job!

Very comfortable motel. Just the right size room and surroundings. Exceptionally clean room / bathroom. I commented on this to the staff and they said they disinfect every room when cleaning. It shows. Staff was courteous and friendly. We much prefer this motel to a chain / multi-story building. Room had a large kitchen area, complete with large SS sink, microwave oven and refrigerator. We will be back!

Everything is so nice most best thing I liked is environment was nice clean n peaceful

Reasonable price competitive other Hotels during weekend. Near to Niagara Falls area that would be advantage....

Office staff was very helpful. Only negative: ice dispenser has scoop in the bucket, meaning everyone touches it and it rests in the cubes, yuck!

Very well maintained, and very good price. However - the staff / owners were not always available for immediate support or help.

Extremely rude, disrespectful owners. Wanted to make us park on the street because they don't have enough parking for the number of people they rent to. Rooms stunk like cheap cleanser covering old ashtray smell. Their free breakfast is muffins and small donuts.

Very clean bedrrom, personal very nice, no bad smell in the bedrrom or in the bedding.

Nice and Clean Hotel to stay around Niagara Falls, The staff are really nice.

It wasn’t great looking from the outside. Room was clean , nothing special, over priced for what you got but every hotel probably was since it was Niagara Falls. But I was VERY DISAPPOINTED because I prepaid 3 nights but had to leave a day early due to schedule changes, told them the evening before but they would NOT refund that day’s amount.

We rolled in from many hours in the car and were quickly and easily checked into our room. During check-in the staff provided a referral for a delicious dinner location (just a quick walk down the street), a map of the Niagra Falls Park with a highlight of what not to miss, and a tip for parking. The room was very clean, comfortable and cute. It had a mini-fridge for our dinner left-overs and kept our drinks cold for our next day of traveling. We were pleasantly surprised by how much we liked the motel for the excellent price.

Very easy and just what we needed. Don't expect a breakfast. It is just juice, coffee, and rolls.

We are came to this Motel about 6 p.m. after 8 hours trip. Swimming pool was open and we might take a rest there. One issue - air condition in room was very noisy. And it is might be OK if you are get tired. Next morning staff offered light breakfast. Not crowd, parking free, staff friendly, each room is clean. Overall it's not bad to stay here one night.

The hotel was ok. Upon arrival I was told I needed to pay an additional $75.00 for our stay. We had been driving for hours so I paid the money. The owner wouldn't even look at me until after I had paid the money. It also says continental breakfast was included but there was only coffee on one morning. The owners also would watch my kids in the pool all the time (teenage daughters). They had workers sitting around the pool drinking and cursing. I felt uncomfortable the entire time. Small fuzzy tv, bathroom stopper for the tub didn't work, and the carpet was filthy. There are many other options for hotels at a better price. I know it is a 2 star place but I wouldn't give it that.

Reasonably clean, but small rooms.

Staying at this motel was priced well and the staff were incredibly friendly. Since we are from Canada and were just down for the weekend, we had questions about how the local shuttle works and how to get to the fashion outlet mall and casino and the staff were knowledgeable and friendly when providing answers. The rooms were on the smaller side, however, if you are planning on doing sight-seeing, shopping or generally touring around the Niagara Falls area, the motel is perfect. The room temperature can easily be controlled by the air conditioning/heating unit in the room.

Cerca del parque de las Niagara Falls Excelente Servicio

Niagara Falls Blvd Niagara Falls NY

Hotel highlights

  • Close to Fashion Outlets of Niagara Falls
  • Free WiFi in rooms and public areas
  • Free parking

Located 0.9 mi (1.5 km) from Fashion Outlets of Niagara Falls, Moonlite Motel Niagara Falls is within a 10-minute drive of other popular attractions like Niagara Falls State Park. The 21 rooms at this motel include refrigerators, microwaves, and flat-screen TVs.


Rooms

The 21 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels.


Property features

Moonlite Motel Niagara Falls features free WiFi in public areas, a seasonal outdoor pool, and express check-out. There's free parking and a free casino shuttle. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. This smoke-free motel also has a garden.

Room options

Two Queen beds

2 Queen Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 2

Family Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard King

1 King Bed | Sleeps 2

Guest reviews for Moonlite Motel Niagara Falls

Everyone (8) Couples (2) Family (9)
5
Partner Couples

This is the kind of hotel you hope to find. Family owned for years, well kept property, crystal clear pool, clean room that smelled fresh. If your looking for a basic budget hotel, this is the one i would recommend.

By on Sep 13, 2020

Review comment responded on Oct 5, 2020

Dear Guest, Thank you for your review and feedback! We work very hard to provide guests with a great experience so it thrills us to hear that we got it right! Safe travels and hope to see you again!

5
Family Family

This is a charming Motel. We have been to the property on three separate occasions and have not been disappointed. The staff is very friendly, humble, and accommodating. The rooms are clean, comfortable, charming, and quaint. The bathrooms are cute and you get great hot showers. The location is ideal as there are restaurants, fast food places, department stores, small shops, The Niagara Fashion Outlet Mall, grocery stores, gas stations, and a Movie Theater all in the area. There are chain Hotels in the area as well, however, this is our place to stay! You can’t beat the family owned businesses, the hospitality, and the price. Great job!

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Dear Guest, Thank you so much for all of your kind words. Our family works very hard at it and to have our efforts recognized in this way in a world where people have the power to write pretty much anything they want in these reviews is very satisfying! So again, thank you so very much and we hope to see you again and again!

5
Family

Very comfortable motel. Just the right size room and surroundings. Exceptionally clean room / bathroom. I commented on this to the staff and they said they disinfect every room when cleaning. It shows. Staff was courteous and friendly. We much prefer this motel to a chain / multi-story building. Room had a large kitchen area, complete with large SS sink, microwave oven and refrigerator. We will be back!

By on Aug 29, 2019

Review comment responded on Aug 31, 2019

Dear Guest, Thank you for your review and kind words as we work very hard to provide guests with a clean and comfortable facility! Hope to see you again.

5
Family with small children Family

Everything is so nice most best thing I liked is environment was nice clean n peaceful

By on Aug 11, 2019

Review comment responded on Aug 11, 2019

Dear Guest, Thank you for your review and your comment! We appreciate your opinion and are so happy you enjoyed! Hope to see you again.

5
Family with small children Family

Reasonable price competitive other Hotels during weekend. Near to Niagara Falls area that would be advantage....

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Dear Guest, Thank you for your review and response. It was a pleasure to host your stay! Safe and happy travels...hope to see you again.

4
Family

Office staff was very helpful. Only negative: ice dispenser has scoop in the bucket, meaning everyone touches it and it rests in the cubes, yuck!

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Dear Guest, We are glad you enjoyed your stay! Thank you for the comment about the ice dispenser...can you imagine the alternative of no scoop to use? Please rest assured, we disinfect and clean that scoop daily and sometimes several times a day if there is a lot of visits to the ice machine.

1
Everyone

By on Jul 29, 2019

Review comment responded on Jul 30, 2019

Dear Guest, Sorry you were unhappy with your stay. Since you left no comments as to why, we cannot comment any further.

4
Family with small children

Very well maintained, and very good price. However - the staff / owners were not always available for immediate support or help.

By on May 15, 2019

Review comment responded on May 17, 2019

Dear Guest, We are happy you enjoyed your stay and felt it was a good value. However, we are very sorry to hear you felt we were not available enough. We try very hard to be available to our guests and will continue to work at doing so. We do hope to see you again.

1

extremely rude, careless owners.

Everyone

Extremely rude, disrespectful owners. Wanted to make us park on the street because they don't have enough parking for the number of people they rent to. Rooms stunk like cheap cleanser covering old ashtray smell. Their free breakfast is muffins and small donuts.

By on Sep 6, 2018

5

very close to the niagara falls state park

Everyone

Very clean bedrrom, personal very nice, no bad smell in the bedrrom or in the bedding.

By , from Elizabeth nj on Sep 3, 2018

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