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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with 2 restaurants, steps from Old Falls Street

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Interior entrance
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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Exterior

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Halal Kitchen - ‬5 min walk
  • ‪Red Coach Inn Restaurant - ‬4 min walk
  • ‪Anchor Bar - ‬3 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 19.95 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls within a 10-minute walk of Niagara Falls State Park, Seneca Niagara Resort & Casino, and Maid of the Mist. You'll also find Clifton Hill and Rainbow Bridge less than a mile away.

Is parking available on site at Quality Hotel & Suites At The Falls?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Quality Hotel & Suites At The Falls good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Quality Hotel & Suites At The Falls?

Yes, this hotel has a spa tub.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls has 2 restaurants, and serves free continental breakfast each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Hotel & Suites At The Falls for a fee of USD 30 per accommodation, per day. The property also provides an off-leash area.

Does Quality Hotel & Suites At The Falls have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (16 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Are there rooms with balconies that I can book at Quality Hotel & Suites At The Falls?

No, there aren't any guestrooms with balconies at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 427 out of 1599 reviews
Rating 8 - Good. 364 out of 1599 reviews
Rating 6 - Okay. 341 out of 1599 reviews
Rating 4 - Poor. 235 out of 1599 reviews
Rating 2 - Terrible. 232 out of 1599 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mouna

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no breakfast, very filthy
Stayed 1 night in Oct 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking limited. We had to park at night At parking garage 3 blocks from hotel. Beds were hard.
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025

2/10 Terrible

Yulia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like pets urine, and the bathroom had hair in the corner
Stayed 1 night in Aug 2025

10/10 Excellent

Balkar, Jamaica, New York

Traveled with family
Liked: Amenities
Nice, excellent place near falls
Stayed 3 nights in Aug 2025

8/10 Good

Karen M.

Traveled with family
Liked: Staff & service
At first glance, the hotel seems to be older and a little run down (a little), but all things considered, it was a great hotel. It is centrally located to just about every activity you can do if you are not afraid to do a little bit of walking. The only real complaint I had was that like all hotels, the walls are paper thin which can be bad if you have noisy neighbors, but that can be taken care of too with some pounding on the walls 😉. All in all, a good hotel. 😊
Stayed 2 nights in Aug 2025

2/10 Terrible

SAILESH

Disliked: Staff & service
The worst
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Muzaffar

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Aug 2025

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Glad it was a sleep and run cause this is not the place for comfort. Pictures on hotels.com are filtered like a crackhead on Snapchat. Corners and edges of everything are unclean as if they ran a mop quick and said good enough. Damage to the walls and ceiling, slap some plaster and paint on and call it fixed. Check in late, go to sleep and check out early. Place is one step away from being a motel. Oh and did I mention the only parking is a multilevel garage for you to hump your luggage a quarter mile to the building?
Stayed 1 night in Aug 2025

2/10 Terrible

Verónica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, smell like cigarettes and wet dog plus there was not parking available.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Aug 2025

6/10 Okay

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved that the location was very close to Niagara Falls venues and within walkable distance to the Canadian border crossing at Rainbow Bridge. The free breakfast was a misnomer as they don't serve eggs or sausage except on weekends. The waffle machines are there every day as well as an assortment of muffins, pastries and breads. The fruit wasn't fresh and they ran out every day we were there. They booked us into an ADA room with a machine operated door, which wasn't a problem per se, but we didn't ask for it, so we had to wait about 30 seconds for the room door to close whenever we entered or exited the room. Because it was ADA, the bathroom had a pocket door (not a swing door). There was no moldings installed around the doorway so the track and hardware were exposed. The toilet was loose on its flange and made a loud thud every time it shifted. The shower dam wasn't caulked properly and leaked badly onto the bathroom floor. Also, the shower valve was plumbed incorrectly so that when hot was selected, the water ran cold and vise versa. We didn't complain as we spent most of the time outside in the beautiful Niagara Falls attractions, but a hotel with the word Quality in the name should not book rooms in which the bathrooms are in disrepair. We did enjoy our stay regardless of these issues and the staff was great, especially the folks working the impossibly busy breakfast every morning (they were constantly running out of waffle batter and fruit). Also the lighting was dim.
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Liked: Staff & service
Great place to stay for a quick stop at the falls.
Stayed 1 night in Aug 2025

4/10 Poor

nizan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Haezel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a group of 14 people stay here for 2 nights on a work vacation. The hotel is in a great place, you can walk to the falls and to several surrounding attractions/restaurants. All within the hotel building is a papa johns, a burger joint, a nice gift shop, a cigar lounge, pool, and a bar. However, the only thing that was disappointing was the bar was closed for most of our stay there. Besides that, no complaints. I will stay there the next time Im in niagara falls, NY.
Stayed 2 nights in Aug 2025

6/10 Okay

Heidi

Outside was dirty.. inside coud have been cleaner.. the room was semi clean.. pool.is small and fills up fast
Stayed 1 night in Aug 2025

6/10 Okay

Umeda

Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shashikant

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the falls
Stayed 1 night in Aug 2025

4/10 Poor

samantha

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We expected parking on-site and included in our stay, instead we had to park in a filthy multistory park 10 mins walk down the street and pay $20. The staff give the impression they would rather not be there. Room was clean and pleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Selena

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Eunice

Traveled with partner
Liked: Amenities
Hot coffee available all the time
Stayed 1 night in Aug 2025

6/10 Okay

Parvina

Stayed 2 nights in Aug 2025