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Quality Hotel & Suites At The Falls

2.5 out of 5.0

Recent guest reviews

Second time we have stayed here. It is a decent hotel, close to the Falls, and friendly to pets. Had a nice stay both times. Love the salt water pool! Not a luxury hotel, but definitely a good choice for people on a budget that like to travel with their pets.

I am disappointed about the rate I was looking for that haft price. Haft of what I paid for the night

Great place! affordable and clean. Enjoyable visit.

Nice hotel near the falls. Very comfortable and clean.

Very good experience. Few minutes walk to the falls. We found staff to be very helpful in answering our questions and recommendations. Clean room.

Great location, walking distance to everything. Hotel had a good restaurant and bar on site, as well as convenient amenities. The hotel itself could use some updating. Our room had some issues such as the bathroom... shower and toilet issues. For the money we paid for the room, our room had a terrible view of a brick wall and rusty pipes, not what you have in mind for this amount of money in Niagara Falls. The staff was unfriendly and unapproachable like we were an inconvenience.

Excellent location. Offers free parking. Since on-site parking was full, hotel paid for parking fee at nearby public parking lot.

Hotel employees were helpful with directions around the Falls. Room was clean! Great location! Walking distance to everything! We will return!

Wifi was not working, but the hotel staff did not care about or even help fixing it. They were completely ignorant. The room also had hot water for only 5-7 minutes

Was a nice and convenient hotel. Staff was nice and helpfully. Book again in next trip.

The desk personnel were very helpful. The room was clean and there were plenty of clean towels. The indoor pool was very hot and the chlorine smell was stifling but the Legends bar was affordable and service was fast.

It was close to convention center where we were all weekend. Walking distance to many places. Staff was great. The only thing that I was disappointed about was no refrigerator in the room.

This hotel was nice, it wasn't great but it wasn't terrible. The room was nice there were some things I noticed like dust bunnies in the corners and seemed like someone spilled soda all over the front door and around it. The toilet paper wasn't stocked but the bathroom seemed cleaned. I needed a mini fridge that cost an extra $10, we were told it would be in the room in about 5 minutes but 5 hours went by and I had to ask the front desk. The front desk staff was wonderful! Very very nice and helpful people. But the cleaning staff not so.. I heard them in the rooms next to us complaing about how gross the people are, which is fine I don't care but than they stood outside my door complaing that we would taking forever and wish we would leave, check out is at 11am and they started complaining and trying to get in at 10:30am-chill out we paid till 11am my bf actually went out and yelled at them because they wouldn't stop. Extermely rude and unprofessional. Maybe we wouldnt have heard them but the walls are paper thin, literally I've never stayed in a hotel without sound proofing. It was crazy I heard all the snoring, and cell phones vibrating even if someone just rolled over in bed or cracked a knuckle you hear every little thing! Other than that it was nice!

My daughter had a cheer competition which was at the conference center which was right across the street, and then after the comp my husband and I went to the casino which was a block away!! perfect location for all the things we wanted to do for a decent price!

My stay at this Hotel was very nice. The room was clean and comfortable. The other guest were respectable and the staff were extremely courtous and helpful. Every time I walked by they would say hello and ask how my stay was. The young lady at the counter was absolutly wonderful and very helpful. The price was very reasonable. I will stay here again.

Rooms are clean, bathrooms need to be upgraded (old caulking around the tub). Satisfied with the stay at the hotel.

dirty *room *great *staff absoultely* wonderful* location

This hotel was in a perfect location. It was within walking distance of the falls, maid of the mist, and the Seneca Casino. The staff was super friendly and very accomodating. Our room was right next to a very loud family, and they switched us to a quieter floor without any problems. They even followed up to ensure we liked our new room. Downfalls: Cleanliness! The floor was really dirty. It had several stains on it and looked dingy. The chair in our room also had a long white stain on it...gross. We asked for them to clean the floor and to switch out the chairs. Much to my surprise we came back to a freshly shampooed floor (that still looked dirty but felt great) and a new chair. I would recommend the hotel with caution.

We were celebrating our 40th anniversary and wanted to have nice time at the casino, and we did, but we got back late and didn't get to bed until 3 am. We got woken up at 7 am by a child's Canadian hockey league staying on our floor running and screaming for 3 hrs. The room was ok but it needs a refrigerator in it and some updating. The shower wasn't easy to adjust. The whole time I had keep adjusting the water. They do have a nice tv in the room. The staff was friendly and very helpful and if I ever stay again it would only be because of them. I've been in hotels much cheaper I enjoyed better.

Pros: Literally a block from the Falls, the BAR and grille was awesome! our bartender (little spunky girl) was GREAT and was helpful with food recommedations. Our room was spotless. Everything we needed was at our fingertips: wifi, pool and hot tub, a store, a cigar lounge (so you dont have to stand outside and freeze to smoke), food and drinks, huge tv's to watch, a little arcade, a pool table, etc.! I'm honestly very impressed and thankful. For the price, you cant beat it!! Our room had a flat screen tv. We will definitely be visiting again and bringing the kids- they love to swim while we enjoy the hot tub. Cons: the automatic door (room door) is a pain in the behind, our view was a brick building and some ac units, shower head was awful- i've felt more water pressure from a passing rainstorm..

240 1st Street Niagara Falls NY

Hotel highlights

  • Walking distance to American Falls and Niagara Falls State Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Hotel & Suites At The Falls places you within a 15-minute stroll of popular sights such as American Falls and Niagara Falls State Park. This 212-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's in central Niagara Falls and also a short walk from Bridal Veil Falls and Aquarium of Niagara.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

The 212 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Hotel & Suites At The Falls

Everyone (4) Couples (27) Family (17) Other (1) Friends (2)
4

pet friendly and people friendly

Families
View from room

Second time we have stayed here. It is a decent hotel, close to the Falls, and friendly to pets. Had a nice stay both times. Love the salt water pool! Not a luxury hotel, but definitely a good choice for people on a budget that like to travel with their pets.

By , from Youngstown, OH on Apr 18, 2017

5

it was nice seeing . a nice place for you and your

Everyone

I am disappointed about the rate I was looking for that haft price. Haft of what I paid for the night

By , from nyc on Jan 21, 2017

5

60th birthday celebration

Everyone

Great place! affordable and clean. Enjoyable visit.

By , from Groveland, NY on Jan 19, 2017

4
Everyone

Nice hotel near the falls. Very comfortable and clean.

By on Dec 13, 2016

5

good location

Everyone

Very good experience. Few minutes walk to the falls. We found staff to be very helpful in answering our questions and recommendations. Clean room.

By on Jul 24, 2016

3

weekend get away

Couples

Great location, walking distance to everything. Hotel had a good restaurant and bar on site, as well as convenient amenities. The hotel itself could use some updating. Our room had some issues such as the bathroom... shower and toilet issues. For the money we paid for the room, our room had a terrible view of a brick wall and rusty pipes, not what you have in mind for this amount of money in Niagara Falls. The staff was unfriendly and unapproachable like we were an inconvenience.

By on Sep 9, 2015

5

getaway

Families

Excellent location. Offers free parking. Since on-site parking was full, hotel paid for parking fee at nearby public parking lot.

By on Aug 25, 2015

5

quick trip

Couples

Hotel employees were helpful with directions around the Falls. Room was clean! Great location! Walking distance to everything! We will return!

By on Aug 21, 2015

2

poor

Couples

Wifi was not working, but the hotel staff did not care about or even help fixing it. They were completely ignorant. The room also had hot water for only 5-7 minutes

By on Aug 11, 2015

5

great time with family

Families

Was a nice and convenient hotel. Staff was nice and helpfully. Book again in next trip.

By on Jul 27, 2015