Quality Hotel & Suites At The Falls in Niagara Falls

Property features

Guests of Quality Hotel & Suites At The Falls enjoy a spa tub, free WiFi in public areas, and a meeting room. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

$84* Per night/room Sep 23 - Sep 24

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

Check-in starts at 4 PM and ends at 7 AM
Check-out: 11 AM
Minimum check-in age: 18

Payment types

Kids + Beds

Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs/infant beds are available

Pets

This property welcomes pets for USD 30 per pet, per stay
Dogs only
Up to 2 per room
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, and Visa.
Pool access available from 8:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

2 percent destination fee will be charged

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 30 per pet, per stay
In-room safe fee: USD 1.50 per night
Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Quality Falls Niagara Falls
Quality Hotel And Suites At The Falls

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3.5

out of 5

Average Guest Review

See all 76 reviews

Room cleanliness 3.5

Service & staff 3.5

Room comfort 3.5

Hotel condition 3.0

This hotel is most popular for:

Recent guest reviews

Great location. Stuff and service excellent. I will come back again

The location is great. Easy to get to things. The property needs some major upgrades. Our room was not clean, dirt in the corners, bathroom was nasty, carpets in the hallways are very stained.

There was only ONE chair in the room while there was plenty of room for a second. So who gets to sit on the bed. I cannot recall staying at a motel with just one chair.

We walked into our hotel room and the bathroom door was off the henges and there was no toilet paper. The room was filthy. The pool was not heated like it claimed to be. We had the breakfast and it was just greasy pizza.

We like the hotel and staff. The only thing that was annoying was the door to our room. It was a handicap room and we had to wait for the door to close every time we opened it. First, why were we given a room for a handicap person when someone may have needed it and also why was there a handicap room on the fourth floor, very poor planning.

It is close to the falls, other than that not worth the money

It was nice, close to the falls, comfortable beds.

We had an excellent stay. I would stay here and recommend it to others

The location of the hotel is really in the right place

Not enough parking. We had to walk to park the car, and it was rainy and cold, and i think in the night is not to safety.

Parking was horrible, breakfast was bad. Overall a bit nasty. Stinky cigar bar in the lobby. Typical tourist area conditions. They don’t allow cancellations and now I know why.

First room we received had ants. Gross! Second room was so dirty. Coffee, pop, something splashed all over the walls. Cobwebs in the corners ..... carpet not clean. I would not take that room. Austin found us a suite which was great. Kool-aid (red) splashed all over the walls and stained. We took it anyways because I was traveling with my parents in their 80's and two dogs so the upgrade to the suite was much appreciated. We booked this hotel for the onsite restaurant which was closed for renovations, which was not mentioned on the website. Best thing I can say about the hotel is it is VERY pet friendly!!!!!! Would book again for that reason only. Run down - needs updates!

The hotel was walking distance from a lot. The pool and jacuzzi was nice The rooms were comfy and nice. It was a good value for what we paid. Parking was a issue. Almost every night it was full but they have a garage not to far away

Hotel was in a perfect location to the Falls and surrounding park and to the Rainbow bridge to Canada. The front desk staff and bartender were friendly and helpful. Our only complaint was that the water pressure in the shower was quirky, only coming out fast enough when turned to VERY hot! Beds were comfortable and it was close to many places to eat. Enjoyed our stay!

the room was great, my only complaint is the bollywood restaurant breakfast was ok, to poor and very expensive. go out for breakfast elsewhere- the travel concierges across the desk are wonderful at helping you navigate everything in the area.

Good location but room was dirty with used wash cloth on floor. Floors in room not cleaned. And the hallway smelled.

Was pleased overall but was dissapointed with housekeeping. Did not fully clean my room

Guest reviews for Quality Hotel & Suites At The Falls

Families

By a verified traveler on Aug 13, 2019

Review comment Kal responded on Aug 17, 2019

Thank you for staying with us, we appreciate your feedback!

Everyone

By a verified traveler on Aug 11, 2019

Partner Couples

By Lauri, from Corning NY on Jul 22, 2019

By a verified traveler on Jul 21, 2019

By a verified traveler on Jul 16, 2019

By a verified traveler on Jul 13, 2019

Families Families

By a verified traveler on Jul 3, 2019

Review comment Kalen responded on Jul 4, 2019

We appreciate your feedback! Thank you for staying with us!

By a verified traveler on Jun 7, 2019

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Quality Hotel & Suites At The Falls

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Guest reviews for Quality Hotel & Suites At The Falls

Quality Hotel & Suites At The Falls

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy