good location, very run-down rooms and not enough parking
Overall this place was in a good location to the falls, restaurants and shops. It does need some updates. Toilet did flush properly the whole tome and the air conditioning was so loud when it was on. The pool needs updates too. But for the price it was fine.
Kids loved the pool, the room was clean and comfortable. Very, very nice hotel for the price point. Will definitely stay again if when we go back to see the Falls.
There was no free parking place around the hotel, but they give us the possibility to park free in a parking house nearby
The staff was so friendly! Thanks! Rooms were clean
Great location and the staff was amazing, great reception and helpful responding to all the crazy questions we had, the breakfast was not that great except for the waffles but everything else was amazing. One of the few hotels in the area that have parking, that saved some money and worries. Would definitely get this hotel if or when we'll be going back.
In onsite Cigar lounge was a nice surprise. Check in was easy and close to the American Falls.
Great staff nice room and enjoyable pool and hot tub
Great location. Stuff and service excellent. I will come back again
The morning of check in they charged by credit card even though I have opted for option at orbitz to pay directly at hotel with cash
The location is great. Easy to get to things. The property needs some major upgrades. Our room was not clean, dirt in the corners, bathroom was nasty, carpets in the hallways are very stained.
There was only ONE chair in the room while there was plenty of room for a second. So who gets to sit on the bed. I cannot recall staying at a motel with just one chair.
We walked into our hotel room and the bathroom door was off the henges and there was no toilet paper. The room was filthy. The pool was not heated like it claimed to be. We had the breakfast and it was just greasy pizza.
We like the hotel and staff. The only thing that was annoying was the door to our room. It was a handicap room and we had to wait for the door to close every time we opened it. First, why were we given a room for a handicap person when someone may have needed it and also why was there a handicap room on the fourth floor, very poor planning.
It is close to the falls, other than that not worth the money
It was nice, close to the falls, comfortable beds.
We had an excellent stay. I would stay here and recommend it to others
Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Adventure Theater. This 206-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
All 206 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
good location, very run-down rooms and not enough parking
Overall this place was in a good location to the falls, restaurants and shops. It does need some updates. Toilet did flush properly the whole tome and the air conditioning was so loud when it was on. The pool needs updates too. But for the price it was fine.
Kids loved the pool, the room was clean and comfortable. Very, very nice hotel for the price point. Will definitely stay again if when we go back to see the Falls.
There was no free parking place around the hotel, but they give us the possibility to park free in a parking house nearby
The staff was so friendly! Thanks! Rooms were clean
Great location and the staff was amazing, great reception and helpful responding to all the crazy questions we had, the breakfast was not that great except for the waffles but everything else was amazing. One of the few hotels in the area that have parking, that saved some money and worries. Would definitely get this hotel if or when we'll be going back.
In onsite Cigar lounge was a nice surprise. Check in was easy and close to the American Falls.
Great staff nice room and enjoyable pool and hot tub
Great location. Stuff and service excellent. I will come back again
Thank you for staying with us, we appreciate your feedback!
Thank you for staying with us! We appreciate your feedback.