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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property entrance
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Hard Rock Cafe - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 19.95 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on Apr 14, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls within a 10-minute walk of Niagara Falls State Park, Seneca Niagara Resort & Casino, and Maid of the Mist. You'll also find Rainbow Bridge and American Falls less than a mile away.

Is there parking available at Quality Hotel & Suites At The Falls?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Quality Hotel & Suites At The Falls?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Quality Hotel & Suites At The Falls?

Yes, this hotel has a spa tub.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls has 2 restaurants, and serves free continental breakfast each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Hotel & Suites At The Falls for a fee of USD 30 per accommodation, per day. The property also provides an off-leash area.

Does Quality Hotel & Suites At The Falls have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (16 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Are there rooms with balconies that I can book at Quality Hotel & Suites At The Falls?

No, you won't find guestrooms with balconies at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 436 out of 1623 reviews
Rating 8 - Good. 367 out of 1623 reviews
Rating 6 - Okay. 346 out of 1623 reviews
Rating 4 - Poor. 236 out of 1623 reviews
Rating 2 - Terrible. 238 out of 1623 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Natasha

Liked: Staff & service, amenities
Not a bad experience, stayed one night. Booked a single queen and they put us in a double queen but they felt like double beds. The front desk guy, Gabe was SOOOO nice and did an amazing job. Definitely was the highlight of the stay. The hotel overall was much nicer outside the room but we for stay in the pet Devon which might be why. Very close top the falls. Would stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Mohit

Disliked: Staff & service
Stayed 4 nights in Dec 2025

2/10 Terrible

Lotte

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was dirty, no housekeeping, no one available at check in, breakfast was lousy-unappetizing conditions, all mirrors were cloudy, garbage on the floor from prior guests in the room. Went to use the Starbucks coupons provided at check in only to find the store was closed at 10AM, coffee caddy in the room was empty, no soap bars or cups in the room, public amenities were out of order- it was warmer outside at 22degrees, I could nit use the fitness area because they would not allow my 10 year old child to enter the facility with me, overall, LOUSY!
Stayed 2 nights in Dec 2025

6/10 Okay

Kyle

Stayed 1 night in Dec 2025

6/10 Okay

Ully Anne Oliveira Potocky

Hotel is OK, fair for the price. Soap provided is horrible,
Stayed 1 night in Dec 2025

10/10 Excellent

Tinisha

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Clean room, beautiful lobby,staff was great!!!
Stayed 1 night in Dec 2025

4/10 Poor

mary rose

Liked: Staff & service
Disliked: Amenities
The staff was fine. The room was old. The heater when it came on sounded like a plane landed. No wash cloths in the room. The breakfast in the morning had hardly anything. No toast or waffles or orange juice. Some fruit and cereal.I would not stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

HARJEET, Greenwood

Stayed 1 night in Dec 2025

8/10 Good

Shawna

Stayed 1 night in Dec 2025

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location for the falls!
Stayed 2 nights in Sep 2025

2/10 Terrible

Arttu

Stayed 5 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

2/10 Terrible

denise

Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fridays contental breakfast was poor to say the least. Just muffans,beagles, and stuff to make waffles. The juice supply was very low. Then saturday complete 180. Bacon, eggs, sassage, pankakes, plenty of juice avail. Saturday morningnwas what i call a true contental breakfast. Also when pool is closed due to maintenance it needs to be listed as such across all booking places. Other than that great place to stay. Quiet and clean.
Stayed 2 nights in Nov 2025

4/10 Poor

SHERI

Stayed 2 nights in Nov 2025

6/10 Okay

Christiana

Stayed 2 nights in Nov 2025

2/10 Terrible

Diar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When booked only for the pool and the hot tub and we arrived we found it broken. The sheets were not clean with stains and the sink was clogged so we checked out and left right away.
Stayed 1 night in Nov 2025

2/10 Terrible

Tabitha

Disliked: Cleanliness, staff & service, amenities
Me and my family booked this hotel specifically so the kids had a pool and a hot tub to play in I called the hotel before booking and asked if their pool was up and running they said yes it's year around at check and I asked about the pool and they said it was being drained for the season
Stayed 1 night in Nov 2025

4/10 Poor

leo

Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel 6 times before and found it fantastic. This time the room was run down, stains in carpet, chip in tub, tub did not hold water. Pool and hot tub were out of order( I was told by staff it was out of order for a while and would be broken down for another few weeks). we asked for a room near the Elevator, was told it was possible, but our room was 3/4 way down the hall
Stayed 2 nights in Nov 2025

8/10 Good

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Tarley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great staff and amenities.
Stayed 1 night in Oct 2025

2/10 Terrible

Meghan

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice & friendly. The room was spacious and clean. Super close to the waterfalls
Stayed 1 night in Nov 2025