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Recent guest reviews

Great location and having parking included it's what made me choose this hotel. Breakfast was ok.

It’s a nice hotel, but seems to be understaffed and overwhelmed. Could be cleaner. The staff was nice.

The property was well kept up and very clean.The people at the front desk were very friendly,healthful, and very courteous. The property was very close to everything, and in walking distance.

The bed and pillows were comfy. The hotel room door did not lock.

Very nice, clean and kids friendly.

Review on the app is not true at all, room was not clean I wish I can add pictures I found socks thrush everywhere in the room , blankets cover was very rough, there is no sanitizer in the building , I paid the room with breakfast but at 9:00am it was finished👉 I tried to talk the desk but they told me delivery was not there ,the stuff they don’t care about anything all they said it’s not about me very sad and scary unsanitary stay specially with family and still there is COVID

This was awful. I’ve only been to Niagara Falls on the Canada side and will NEVER go back on the NY side. Overcrowded. And the entire city was maybe last remodeled in the 1950s. Everything in the hotel was dirty, dingy, and smelled like an old sweaty sock. There was a literal bloodstain on one of our pillows. We tried not to touch anything and left as soon as possible.

This was a terrible place to stay. Rooms were filthy and so were the hallways. We had to park down the street cause they do nkt have enough parking. I would not recommend this place at all!

The property is a bit rundown and the patrons were very loud in the hall until 2 in the morning. The property is very close to the falls and the food trucks. Great location.

This Quality Inn is very old and outdated. The room was not the cleanest and the bed had a big crater in the middle that you just sunk into. The parking garage was a little sketchy. Overall not what I expected for $300/ night. It is very close to Niagra state park, which you can walk to.

Hotel needs a makeover. It'll do for a night though

The hot water heater must have been broken because we had to shower with cold water two nights. I wish they had told us that when we checked in. Very old and run down rooms, the room next door to us had wood for windows. Then my credit card was charged a resort fee!! The property was also very dirty. The breakfast buffet was disgusting!

good location, very run-down rooms and not enough parking

Overall this place was in a good location to the falls, restaurants and shops. It does need some updates. Toilet did flush properly the whole tome and the air conditioning was so loud when it was on. The pool needs updates too. But for the price it was fine.

Kids loved the pool, the room was clean and comfortable. Very, very nice hotel for the price point. Will definitely stay again if when we go back to see the Falls.

There was no free parking place around the hotel, but they give us the possibility to park free in a parking house nearby

The staff was so friendly! Thanks! Rooms were clean

1st Street Niagara Falls NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Adventure Theater. This 206-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All 206 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 6

Guest reviews for Quality Hotel & Suites At The Falls

Everyone (16) Couples (7) Family (22)
5
Family with small children

Great location and having parking included it's what made me choose this hotel. Breakfast was ok.

By on Oct 15, 2021

4
Family

It’s a nice hotel, but seems to be understaffed and overwhelmed. Could be cleaner. The staff was nice.

By on Oct 12, 2021

5
Everyone

The property was well kept up and very clean.The people at the front desk were very friendly,healthful, and very courteous. The property was very close to everything, and in walking distance.

By on Oct 4, 2021

4
Family

The bed and pillows were comfy. The hotel room door did not lock.

By on Aug 17, 2021

5
Family

Very nice, clean and kids friendly.

By on Aug 9, 2021

1
Family

Review on the app is not true at all, room was not clean I wish I can add pictures I found socks thrush everywhere in the room , blankets cover was very rough, there is no sanitizer in the building , I paid the room with breakfast but at 9:00am it was finished👉 I tried to talk the desk but they told me delivery was not there ,the stuff they don’t care about anything all they said it’s not about me very sad and scary unsanitary stay specially with family and still there is COVID

By on Aug 7, 2021

2
Partner Couples

This was awful. I’ve only been to Niagara Falls on the Canada side and will NEVER go back on the NY side. Overcrowded. And the entire city was maybe last remodeled in the 1950s. Everything in the hotel was dirty, dingy, and smelled like an old sweaty sock. There was a literal bloodstain on one of our pillows. We tried not to touch anything and left as soon as possible.

By on Jul 11, 2021

1
Everyone

This was a terrible place to stay. Rooms were filthy and so were the hallways. We had to park down the street cause they do nkt have enough parking. I would not recommend this place at all!

By on Jul 8, 2021

2
Family

The property is a bit rundown and the patrons were very loud in the hall until 2 in the morning. The property is very close to the falls and the food trucks. Great location.

By on Jul 7, 2021

1
Everyone

By on Jun 29, 2021

Quality Hotel & Suites At The Falls

240 1st Street, Niagara Falls, NY 14303
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