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Quality Hotel & Suites At The Falls

2.5 out of 5.0

Recent guest reviews

Staff very professional and friendly. Room clean and comfortable. Hotel close to Falls.

We just stayed at the Quality Inn near the Falls. It is a block away and if you have your window open, you can hear the roar of the water. The staff was friendly and had a sense of humor as I checked in. The room was roomie and bed comfortable. Parking is free for guest. A $20 savings. The hotel lobby is nice and there is a place to book excursions if you wish.

it is sad how bad the hotel choices on the USA side of the falls have become. The casino smelled of smoke, most hotels are not dog friendly. The only positive thing about this hotel was that they were dog friendly and had free parking....never again for us. stay in buffalo or CANADA!

This hotel is walking distance to the Niagara Falls. Good customer service.

Second time we have stayed here. It is a decent hotel, close to the Falls, and friendly to pets. Had a nice stay both times. Love the salt water pool! Not a luxury hotel, but definitely a good choice for people on a budget that like to travel with their pets.

I am disappointed about the rate I was looking for that haft price. Haft of what I paid for the night

Great place! affordable and clean. Enjoyable visit.

Nice hotel near the falls. Very comfortable and clean.

Very good experience. Few minutes walk to the falls. We found staff to be very helpful in answering our questions and recommendations. Clean room.

Great location, walking distance to everything. Hotel had a good restaurant and bar on site, as well as convenient amenities. The hotel itself could use some updating. Our room had some issues such as the bathroom... shower and toilet issues. For the money we paid for the room, our room had a terrible view of a brick wall and rusty pipes, not what you have in mind for this amount of money in Niagara Falls. The staff was unfriendly and unapproachable like we were an inconvenience.

Excellent location. Offers free parking. Since on-site parking was full, hotel paid for parking fee at nearby public parking lot.

Hotel employees were helpful with directions around the Falls. Room was clean! Great location! Walking distance to everything! We will return!

Wifi was not working, but the hotel staff did not care about or even help fixing it. They were completely ignorant. The room also had hot water for only 5-7 minutes

Was a nice and convenient hotel. Staff was nice and helpfully. Book again in next trip.

The desk personnel were very helpful. The room was clean and there were plenty of clean towels. The indoor pool was very hot and the chlorine smell was stifling but the Legends bar was affordable and service was fast.

It was close to convention center where we were all weekend. Walking distance to many places. Staff was great. The only thing that I was disappointed about was no refrigerator in the room.

This hotel was nice, it wasn't great but it wasn't terrible. The room was nice there were some things I noticed like dust bunnies in the corners and seemed like someone spilled soda all over the front door and around it. The toilet paper wasn't stocked but the bathroom seemed cleaned. I needed a mini fridge that cost an extra $10, we were told it would be in the room in about 5 minutes but 5 hours went by and I had to ask the front desk. The front desk staff was wonderful! Very very nice and helpful people. But the cleaning staff not so.. I heard them in the rooms next to us complaing about how gross the people are, which is fine I don't care but than they stood outside my door complaing that we would taking forever and wish we would leave, check out is at 11am and they started complaining and trying to get in at 10:30am-chill out we paid till 11am my bf actually went out and yelled at them because they wouldn't stop. Extermely rude and unprofessional. Maybe we wouldnt have heard them but the walls are paper thin, literally I've never stayed in a hotel without sound proofing. It was crazy I heard all the snoring, and cell phones vibrating even if someone just rolled over in bed or cracked a knuckle you hear every little thing! Other than that it was nice!

My daughter had a cheer competition which was at the conference center which was right across the street, and then after the comp my husband and I went to the casino which was a block away!! perfect location for all the things we wanted to do for a decent price!

My stay at this Hotel was very nice. The room was clean and comfortable. The other guest were respectable and the staff were extremely courtous and helpful. Every time I walked by they would say hello and ask how my stay was. The young lady at the counter was absolutly wonderful and very helpful. The price was very reasonable. I will stay here again.

Rooms are clean, bathrooms need to be upgraded (old caulking around the tub). Satisfied with the stay at the hotel.

240 1st Street Niagara Falls NY

Hotel highlights

  • Walking distance to American Falls and Niagara Falls State Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Hotel & Suites At The Falls places you in Downtown Niagara Falls, within a leisurely stroll of popular sights such as American Falls and Niagara Falls State Park. This 206-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's in central Niagara Falls and also a short walk from Bridal Veil Falls and Aquarium of Niagara.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

The 206 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Hotel & Suites At The Falls

Everyone (8) Couples (27) Family (17) Other (1) Friends (2)
4

clean and comfortable rooms

Everyone

Staff very professional and friendly. Room clean and comfortable. Hotel close to Falls.

By , from New York City on Sep 30, 2017

5

very nice stay near the falls

Everyone

We just stayed at the Quality Inn near the Falls. It is a block away and if you have your window open, you can hear the roar of the water. The staff was friendly and had a sense of humor as I checked in. The room was roomie and bed comfortable. Parking is free for guest. A $20 savings. The hotel lobby is nice and there is a place to book excursions if you wish.

By , from San Francisco on Sep 19, 2017

2

sad how bad the hotels on the usa side are`

Everyone

it is sad how bad the hotel choices on the USA side of the falls have become. The casino smelled of smoke, most hotels are not dog friendly. The only positive thing about this hotel was that they were dog friendly and had free parking....never again for us. stay in buffalo or CANADA!

By , from colorado on Jul 3, 2017

4

great location

Everyone

This hotel is walking distance to the Niagara Falls. Good customer service.

By on Jun 29, 2017

4

pet friendly and people friendly

Families
View from room

Second time we have stayed here. It is a decent hotel, close to the Falls, and friendly to pets. Had a nice stay both times. Love the salt water pool! Not a luxury hotel, but definitely a good choice for people on a budget that like to travel with their pets.

By , from Youngstown, OH on Apr 18, 2017

5

it was nice seeing . a nice place for you and your

Everyone

I am disappointed about the rate I was looking for that haft price. Haft of what I paid for the night

By , from nyc on Jan 21, 2017

5

60th birthday celebration

Everyone

Great place! affordable and clean. Enjoyable visit.

By , from Groveland, NY on Jan 19, 2017

4
Everyone

Nice hotel near the falls. Very comfortable and clean.

By on Dec 13, 2016

5

good location

Everyone

Very good experience. Few minutes walk to the falls. We found staff to be very helpful in answering our questions and recommendations. Clean room.

By on Jul 24, 2016

3

weekend get away

Couples

Great location, walking distance to everything. Hotel had a good restaurant and bar on site, as well as convenient amenities. The hotel itself could use some updating. Our room had some issues such as the bathroom... shower and toilet issues. For the money we paid for the room, our room had a terrible view of a brick wall and rusty pipes, not what you have in mind for this amount of money in Niagara Falls. The staff was unfriendly and unapproachable like we were an inconvenience.

By on Sep 9, 2015