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Recent guest reviews

La puerta del baño se cayó en dos opotunidades una de las cuales le pizo el dedo a mi esposo. El toillet se tapo. La alfombra de la habitacion y del pasillo se veia sucia. La puerta principal de la habitacion en un principio no abria, debido a que el gacho que cierra por dentro obstaculizaba la abertura de la puerta, este estaba flojo y le faltaba un tornillo. Positivo: las almohadas excelentes, las sabanas olian a limpio, la cama se sentia limpia y olorosa a jabon.

close to Niagara falls park

The property is very well kept up.The people at the front desk are very professional.The propery is also lin a great location.

Place was nice has a pizza place, breakfast is good , no grab bag, able to sit and eat. Room was nice had upgrades. Walking distance from Niagra Falls park.

Parking was terrible, the indoor pool closed, the breakfast was terrible.

Great location and having parking included it's what made me choose this hotel. Breakfast was ok.

It’s a nice hotel, but seems to be understaffed and overwhelmed. Could be cleaner. The staff was nice.

The property was well kept up and very clean.The people at the front desk were very friendly,healthful, and very courteous. The property was very close to everything, and in walking distance.

The bed and pillows were comfy. The hotel room door did not lock.

Very nice, clean and kids friendly.

Review on the app is not true at all, room was not clean I wish I can add pictures I found socks thrush everywhere in the room , blankets cover was very rough, there is no sanitizer in the building , I paid the room with breakfast but at 9:00am it was finished👉 I tried to talk the desk but they told me delivery was not there ,the stuff they don’t care about anything all they said it’s not about me very sad and scary unsanitary stay specially with family and still there is COVID

This was awful. I’ve only been to Niagara Falls on the Canada side and will NEVER go back on the NY side. Overcrowded. And the entire city was maybe last remodeled in the 1950s. Everything in the hotel was dirty, dingy, and smelled like an old sweaty sock. There was a literal bloodstain on one of our pillows. We tried not to touch anything and left as soon as possible.

This was a terrible place to stay. Rooms were filthy and so were the hallways. We had to park down the street cause they do nkt have enough parking. I would not recommend this place at all!

The property is a bit rundown and the patrons were very loud in the hall until 2 in the morning. The property is very close to the falls and the food trucks. Great location.

This Quality Inn is very old and outdated. The room was not the cleanest and the bed had a big crater in the middle that you just sunk into. The parking garage was a little sketchy. Overall not what I expected for $300/ night. It is very close to Niagra state park, which you can walk to.

1st Street Niagara Falls NY

Hotel highlights

  • Walking distance to Seneca Niagara Resort & Casino
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 6

Guest reviews for Quality Hotel & Suites At The Falls

Everyone (15) Couples (8) Family (25)
2
Family

La puerta del baño se cayó en dos opotunidades una de las cuales le pizo el dedo a mi esposo. El toillet se tapo. La alfombra de la habitacion y del pasillo se veia sucia. La puerta principal de la habitacion en un principio no abria, debido a que el gacho que cierra por dentro obstaculizaba la abertura de la puerta, este estaba flojo y le faltaba un tornillo. Positivo: las almohadas excelentes, las sabanas olian a limpio, la cama se sentia limpia y olorosa a jabon.

By on Oct 6, 2022

Review comment responded on Oct 11, 2022

Thank you for choosing Quality hotel & suites at the Falls.

3
Family

close to Niagara falls park

By on Jul 26, 2022

Review comment responded on Aug 3, 2022

Thank you for your feedback.

5
Everyone

The property is very well kept up.The people at the front desk are very professional.The propery is also lin a great location.

By on Jul 2, 2022

Review comment responded on Jul 2, 2022

Thank you for you feedback and for staying with us. Have a great day

5
Everyone

By on Jul 2, 2022

4
Everyone

By on Jun 24, 2022

3
Everyone

By on Jun 7, 2022

4
Family

Place was nice has a pizza place, breakfast is good , no grab bag, able to sit and eat. Room was nice had upgrades. Walking distance from Niagra Falls park.

By on Jan 4, 2022

Review comment responded on Jan 18, 2022

I am glad to hear that you were pleased with you stay. Thank you for staying with us and hopefully we will see you again.

3
Partner Couples

Parking was terrible, the indoor pool closed, the breakfast was terrible.

By on Oct 26, 2021

5
Family with small children

Great location and having parking included it's what made me choose this hotel. Breakfast was ok.

By on Oct 15, 2021

4
Family

It’s a nice hotel, but seems to be understaffed and overwhelmed. Could be cleaner. The staff was nice.

By on Oct 12, 2021

Quality Hotel & Suites At The Falls

240 1st Street, Niagara Falls, NY 14303
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