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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with 2 restaurants, steps from Old Falls Street

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
Property entrance
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 19.95 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls within a 10-minute walk of Niagara Falls State Park, Seneca Niagara Resort & Casino, and Maid of the Mist. You'll also find Clifton Hill and Rainbow Bridge less than a mile away.

Is there parking available at Quality Hotel & Suites At The Falls?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Quality Hotel & Suites At The Falls a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Quality Hotel & Suites At The Falls?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls has 2 restaurants, and serves free continental breakfast each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Hotel & Suites At The Falls for a fee of USD 30 per accommodation, per day. The property also provides an off-leash area.

Does Quality Hotel & Suites At The Falls have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (16 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Are there rooms with balconies at Quality Hotel & Suites At The Falls?

No, there aren't any guestrooms with balconies at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 429 out of 1603 reviews
Rating 8 - Good. 364 out of 1603 reviews
Rating 6 - Okay. 342 out of 1603 reviews
Rating 4 - Poor. 236 out of 1603 reviews
Rating 2 - Terrible. 232 out of 1603 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mouna

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no breakfast, very filthy
Stayed 1 night in Oct 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking limited. We had to park at night At parking garage 3 blocks from hotel. Beds were hard.
Stayed 4 nights in Sep 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
The breakfast in the bar area was great, bar menu for dinner was good. As far as the rooms, my daughter's room had the toilet paper holder hanging by 1 screw and in my room the door stop was broke off and just laying there with 2 very sharp screws sticking out that my 2 year old Great Grandson found. They can clean the bar area a little better around the windows but other than that, it was okay
Stayed 1 night in Sep 2025

10/10 Excellent

CHANDRA

Liked: Cleanliness
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
is very close and convenient to get to the Niagara Falls area. I did like all the shops and souvenirs surrounding the hotel. Everything seems to be in walking distance.
Stayed 1 night in Sep 2025

2/10 Terrible

Soncee

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dated decor. Smelled bad, free breakfast was disappointing! Powdered eggs , nasty sausage links and watered down coffee. 0/10
Stayed 2 nights in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Pool needs to stay open later 😄
Stayed 2 nights in Sep 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service
Close to the falls
Stayed 3 nights in Sep 2025

4/10 Poor

Brijesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, only good thing -proximity to Falls

The bathrooms smelled terrible, and the free breakfast was awful. The only positive aspect was the hotel’s close proximity to Niagara Falls. All other amenities were poor, and the front desk staff were unfriendly, making it feel as though we were staying at their mercy.
Stayed 2 nights in Sep 2025

6/10 Okay

Pam

Liked: Staff & service, amenities
I was looking for a very last minute reservation the day I was arriving in Niagara Falls for a stop over in my was to Michigan. I chose this quality Hotel for a few reasons: It was close to the falls, it had a restaurant (so I wouldn't have to venture out after dark to grab a bite) , and it was inexpensive. To be fair, the property had everything: Free breakfast, workout facility, gift shop, pool, wedding chapel,on-site parking (extra$$) , free coffee and water in the lobby and co-located Papa John's, Starbucks, a burger joint and a bar (with pool tables and video games) AND it's only 2 blocks from the NY Niagara state park and falls. All the staff that I encountered were polite and helpful. It's got so much potential to be a nice affordable option for families and other budget conscious travelers. However, where this property missed the mark was in the details. At a minimum, it needs a deep clean. The check in desk area was cluttered and dirty and it didn't get better - all of the public areas could have used a good cleaning or upgrade. I can't speak to all rooms but my room could have been cleaned with more attention to detail - there was dust, shower grime/mold, the sheets were so wrinkled and one of my beds had clearly not been changed. I was also not a fan of the 'in your face', bright posters advertising all the amenities. It gave an air of cheesiness that doesn't speak to the Choice chain of properties.
Stayed 1 night in Sep 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find last minute

Front desk staff friendly. Clean. Breakfast included.
Stayed 1 night in Jun 2025

2/10 Terrible

Asha

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk people are so rude, on the website it says parking include and breakfast including but while I check in front desk people says I have to pay 19.99$ for car parking and property tax which is so unprofessional.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sivaji, Tampa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overall not satisfied, service at reception was callous and extremely disappointed with breakfast service , this seemed very much mismanaged . Property looks old. Only good part is that Niagara state park entrance is only 4 minutes walk
Stayed 1 night in Sep 2025

10/10 Excellent

JORGE

Stayed 1 night in Sep 2025

6/10 Okay

Carter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was an okay room, no sight of the falls. You can not see the falls from any of the rooms here. The property was pretty dirty, the images made it appear more clean. Although, it had a pretty great atmosphere and perfect walking distance for the best price.
Stayed 2 nights in Sep 2025

6/10 Okay

ramakrishna

Traveled with family
Disliked: Cleanliness
Old building not well maintained. The break fast area is too small to handle good number of people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. Beds were comfortable. Breakfast was good. Everything was very close, walking distance.
Stayed 1 night in Sep 2025

4/10 Poor

simona

Disliked: Staff & service, property conditions & facilities
I had a service animal with me and they still charged a pet fee, at checkout no invoice was shown as there printer was broken . I have emailed the manager , the guest services and spoken to front desk to resolve this and no one has gotten back to me 4 days later
Stayed 1 night in Sep 2025

8/10 Good

Sam Seok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the falls. Dog friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Rakesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not cleaned. No water provided. Rude staff
Stayed 2 nights in Sep 2025

6/10 Okay

Damaris

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Just okay

My visit didn’t start great. The room was a bit shabby, the toilet was not attached correctly and moved and then the sink leaked. Fortunately they moved me to a different room. The hotel is obviously older but it looks like they have done some renovations. The walls are very thin so expect to hear guests in their rooms and hallways. It’s not terrible but on great either.
Stayed 1 night in Sep 2025