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Recent guest reviews

Great location next to Rockefeller Center. Easily walkable to theater district and close to subway.

Great property. Great location.

Good no-frills options for a quick trip to NYC.

Great little place in a great location. Attentive service and nicely appointed rooms and public areas. I'll go back for sure.

Modern, clean, great location

The hotel staff was top notch, absolutely first rate. Great location. The room I was in needed updating and repairs. The top of the vent fell on the floor and the air conditioner was really loud. And the cabinet was damaged and needed painting or something.

The manager who checked us in was vibrant and helpful. She greeted us every time we entered and left the building. She gave us excellent recommendations for dinner. The room was quiet and the terrace was amazing! We will return!

The staff was very accommodating and helpful. Randy was great! Will visit again.

The location was fantastic and for a reasonable price. The staff was very helpful. You also get a great discount on day long parking at a nearby garage.

Awesome place!

comfortable, great view, great service, great decaf latte each morning, great washer dryer, great filtered water.

Enjoyed my stay in this cozy hotel. It was my 1st time visiting New York and the location was perfect everything is walking distance. They have a good security system going. Emanuel and his colleague of my time to check in were extremely nice. Emanuel went out of his way to make sure we felt comfortable and understood all the hotel has to offer. We had a error in the beginning of our stay a bit of confusion and right away Emanuel handled the situation. Emanuel wasn’t just nice the day of our check in but through the days we saw him as well always respectful and wishing us well. The reason I didn’t provide excellence all the way was because Towards the end of our stay we had requested something additional and through out the whole morning and day we’d were advised we would receive it no questions asked and once we didn’t it was the late evening the lady in the front provided attitude saying “NO” aggressive. Not providing us a alternative or anytime of resolution and that I was not satisfied with. After having the amazing greet in the beginning by Emanuel to end my stay like that. I was not happy. We reserved the room for 1week and she didn’t not want to help. I just want to thank Emanuel his colleague at the time, maintenance and house keeping. Again thank you!

I work nearby and needed a reasonably priced place to stay after working late. The Jewel was perfect for this. I will stay again.

Great property for a social visit, lack of support on their wifi technology to support business traveler. They were very polite when they told me they could not provide the technology support I receive at three competitors on a regular basis.

Room is pretty quiet consider the location is right in a busy place. A little small but clean and affordable big city hotel. Walkable to a lot of point of interests. Has a free refill water station. No hotel restaurant but a lot to choose from nearby. Went in just to drop a luggage, in our surprise we can go straight into our room at 12.30 pm. Friendly staff. Definitely recommended.

No bar or restaurant in the hotel

West 51st Street New York NY

Hotel highlights

  • Steps from Rockefeller Center and 5th Avenue
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in Manhattan, The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center is next to popular attractions like Rockefeller Center and 5th Avenue. This 4-star hotel has 135 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Rooms

Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers and phones are other standard amenities. Housekeeping is available on request.


Property features

Guests of The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Superior Room, View

1 Queen Bed | Sleeps 2

Deluxe Room

1 Queen Bed | Sleeps 3

Superior Room, Terrace, View

1 Queen Bed | Sleeps 2

Deluxe Suite, Kitchenette

1 Queen Bed | Sleeps 4

Guest reviews for The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Everyone (24) Couples (9) Family (6)
4
Partner Couples

Great location next to Rockefeller Center. Easily walkable to theater district and close to subway.

By on Jan 15, 2023

Review comment responded on Jan 17, 2023

Dear Joan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I will be sure to share your kind words with the team! It was our pleasure to have you stay with us, we look forward to welcoming you back again very soon. Wishing you all the best!

5
Everyone

Great property. Great location.

By on Dec 22, 2022

Review comment responded on Dec 30, 2022

Dear Chance,I hope these words find you well. On behalf of our entire team I’d like to extend our most sincere thanks for Choosing the Jewel Hotel and your kind words. Your comments will be shared with the staff We are very glad to know you were pleased with your overall stay and are very much looking forward to hosting you again. There is nothing more important to us than to make our guest’s experience most pleasurable and welcoming during their travels. We'd love to have you back again soon to share an even more positive experience with you. Once again thank you for your words and we are looking forward to hosting you once again. Enjoy the rest of your evening.

4
Family

Good no-frills options for a quick trip to NYC.

By on Dec 14, 2022

Review comment responded on Dec 17, 2022

Dear Jennifer,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay.

5
Everyone

Great little place in a great location. Attentive service and nicely appointed rooms and public areas. I'll go back for sure.

By on Oct 26, 2022

Review comment responded on Oct 26, 2022

Dear Paul,Thank you for the kind feedback of your recent stay of the Jewel Hotel. We are extremely Pleased to know you have enjoyed your time with us and we look forward to welcoming you once again

5
Family

Modern, clean, great location

By on Oct 24, 2022

Review comment responded on Oct 25, 2022

Dear Chad,Thank you for the amazing feedback. We look forward to welcoming you once again.

3
Everyone

The hotel staff was top notch, absolutely first rate. Great location. The room I was in needed updating and repairs. The top of the vent fell on the floor and the air conditioner was really loud. And the cabinet was damaged and needed painting or something.

By on Sep 12, 2022

Review comment responded on Sep 16, 2022

Dear Cynthia,Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

5
Friends

The manager who checked us in was vibrant and helpful. She greeted us every time we entered and left the building. She gave us excellent recommendations for dinner. The room was quiet and the terrace was amazing! We will return!

By on Aug 4, 2022

Review comment responded on Aug 6, 2022

Dear Kimberly, You guys were a true pleasure to have host i hope you went to the show and loved it. We would look forward to welcoming you again in the near future. Warms regards

5
Everyone

By on Jul 21, 2022

4
Partner Couples

The staff was very accommodating and helpful. Randy was great! Will visit again.

By on Jul 4, 2022

Review comment responded on Jul 7, 2022

Dear Shelian, Thank you for your review. Here at The Jewel Hotel we make every effort to make certain our guests experiences the best visits possible. We truly value your feedback and would love to have you back again soon to share an even more positive experience with you.

3
Everyone

By on Jun 20, 2022

The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

11 West 51st Street, New York, NY 10017
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