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The Royal Haciendas All Inclusive

Property class: 4
VIP Access

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Photo gallery for The Royal Haciendas All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Balcony view
6 outdoor pools, pool umbrellas, sun loungers
Aerial view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(72 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(28 reviews)
  • Beach view
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(61 reviews)
  • Ocean view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(69 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 7 min drive - 2.4 miles
  • Quinta Avenida - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Snack El nido - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.
Property Registration Number 008-013-002459/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Apr 29, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Is parking available on site at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is The Royal Haciendas All Inclusive good for couples?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 6 outdoor pools, and a swim-up bar.

Are there hot tubs at The Royal Haciendas All Inclusive?

No, but this property does have a steam room.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Are there connecting rooms at The Royal Haciendas All Inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies that I can book at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony and some offer ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1106 out of 1949 reviews
Rating 8 - Good. 464 out of 1949 reviews
Rating 6 - Okay. 239 out of 1949 reviews
Rating 4 - Poor. 76 out of 1949 reviews
Rating 2 - Terrible. 64 out of 1949 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained space. Employees are friendly and helpful. Would stay here again.
Stayed 4 nights in Apr 2026

8/10 Good

Susan Rosalie

Stayed 6 nights in Mar 2026

8/10 Good

Spencer

Liked: Cleanliness, staff & service
I want to leave an honest constructive criticism of this property. There are tons of pros and a few cons but want to share our experience. If you are looking for any type of beach vacation, this is not the resort for you. They have no beach whatsoever. The hurricane a few years ago wiped it out. They have a plan but no one seems to know a timeline. The beach to the north in front of other resorts is much better and is walkable. This is a property with a lot of pool time which works great for some.
Stayed 7 nights in Feb 2026

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room layout was perfect for a family of 6. The resort was immaculate, staff were very friendly and food was superb. There are tons of activities for all ages, plenty of pools to cool off and a decent sized beach, despite erosion issues. The rental shop is well equipped with sports equipment, decently equipped fitness centre and we would highly recommend booking a tour with Jesus onsite at the resort. Seamless vacation, would book there again in a heartbeat!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Food, service, room, pool. We were happy with everything. We stayed for a week with our 8 year old son. He enjoyed the pool very much! He was just upset that he could not go up the swim up bar to get himself drinks, as every other resort we've been to, he was able to do that.
Stayed 7 nights in Jan 2026

8/10 Good

shannon

Stayed 4 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 6 nights in Oct 2025

10/10 Excellent

Timothy M.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, staff was welcoming and helpful.. Food was wonderful and varied. On site entertainment was great. Will definitely stay again.
Stayed 15 nights in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love everything about the Royal Hacienda from the facilities to the food to clean, huge pools and hot tubs and the landscaping an extra shout out to these staff members- photographers Michelle and Gadiela- Entertainment Hector and Ileana, and Servers Francisco, Jeremiah’s, Jose, Aldo, Oscar, Saul, and Security Cipriano. Without them, this will not have been the same wonderful family experience.!
Stayed 7 nights in Jan 2026

8/10 Good

Georgie Adrianna

Traveled with family
Liked: Cleanliness, property conditions & facilities
I personally had an amazing time overall. The room was spotless, the food was great, and getting restaurant reservations was easy. What made me uncomfortable was the repeated pressure to attend a timeshare meeting. Even after I said no multiple times, it wasn’t respected. The employee emphasized that this was how he makes his living and attempted to guilt-trip us into attending the meeting. There was also a heavy emphasis on members, which made it confusing why non-members are allowed to book. That part took away from an otherwise great experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sheri Jo-Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and beautiful. The staff was amazing and the food was good. We enjoyed the yoga classes, the gym and the pool.
Stayed 14 nights in Nov 2025

10/10 Excellent

Denise De La Garza, Corpus Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 7 nights in Jan 2026

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well maintained property. The staff and the restaurants were amazing!
Stayed 3 nights in Jan 2026

8/10 Good

TAMARA

Liked: Property conditions & facilities
Room was wonderful. Staff friendly. Wonderful “Kellerman’s type resort from Dirty Dancing. Lots of adult and kids activities daily which are really a lot of fun. Archery, trivia, water polo, dancing, arts and crafts!
Stayed 3 nights in Jan 2026

10/10 Excellent

darcy

Liked: Cleanliness
Stayed 7 nights in Jan 2026

10/10 Excellent

Trevor G

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was great. Clean and beautiful hotel and hotel grounds. Beach isn’t the best, but they are in the process of fixing it. No night life, only one bar open at night and closes 11 pm.
Stayed 7 nights in Jan 2026

10/10 Excellent

Bo

Stayed 6 nights in Jan 2026

6/10 Okay

Mo

Liked: Cleanliness
Disliked: Amenities
The good: site was very clean. Phase 2 pool was pleasant and relatively quiet. The two speciality restaurants (kinoko and los murales) were reasonably good but avoid the tacky “teppanyaki” tables at kinoko. Desserts were consistently (weirdly) good. Water is safe to drink (filtered) and they were generous with handing out bottles of water as well. The bad: staff were mostly pretty unfriendly and only motivated by tips. Food was just awful at the buffet and poolside restaurants: cold, greasy, flavorless. Constantly asked about food allergies (twice per meal) but people who actually did have allergies said they didn’t really do anything anyway and had to ask for help figuring out what was safe for them to eat at the buffet and from the menus. You can order off a menu instead of eating from the buffet but they don’t make it easy to find out what they have - menus aren’t offered and you kind of just had to gradually figure it out. There was no bar with a pleasant ambience to relax in (poolside restaurants ONLY have swim-up bars, Rotonda is loud and uninviting). Phase 1 pool had horrible loud activities all day. “Ocean view” rooms showed a microscopic sliver of ocean and were far away. The beach is non-existent due to erosion. Two-class society with timeshare people getting treated better than casual vacationers. We tried to move to a different hotel after the first day but they denied us any refund at all. I would have paid a one day penalty but not the entire week.
Stayed 8 nights in Jan 2026

8/10 Good

Sheree Julie

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Clean rooms, great food
Stayed 4 nights in Dec 2025

8/10 Good

Tammy Kay

Stayed 8 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean the staff was great 😀
Stayed 4 nights in Jan 2026

10/10 Excellent

Rigoberto

Great
Stayed 19 nights in Dec 2025

6/10 Okay

xiaofang

Traveled with family
This all-inclusive resort offers a convenient location for visiting Xcaret Group parks, making it easy to explore those attractions without much travel hassle. However, the restaurant selection is very limited, and securing reservations is extremely difficult unless you're a member of the property. Entertainment options and kids club activities are also quite sparse, leaving little for families to enjoy on-site.
Stayed 7 nights in Dec 2025

6/10 Okay

BRITTANY, Columbia

Traveled with family and small children, Traveled with family
Liked: Cleanliness
We had to move rooms, which we knew was a possibility. But it was a cluster. The front desk told us one thing, the luggage people told us another, and it seemed like no one really knew what was going on with that. In addition, dinner reservations were stupid. And another thing that everyone we talked to had a different answer. One person told us we could only make a reservation for that day (not future days), and we couldn’t get anything until 9pm. Then we couldn’t even get a reservation one day, even though we called as soon as the desk opened. And the person said: why didn’t you make reservations for every day you’re here on the first day? But we couldn’t! The lack of communication/different info was very frustrating to us.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paulette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless and the staff was courteous. The all inclusive package included all meals from any of the restaurants. We will definitely recommend to friends and family.
Stayed 6 nights in Jan 2026

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