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Recent guest reviews

It is on the best beach on the Riviera Maya. I have witnessed two Corona Beer photo shoots on the beach just down from the resort. I would have rated amenities higher but many were unavailable due to Covid. Nothing the resort could do about that.

There is really only one reason to stay at this property - The beach. The beach is beautiful and hard to compare to anywhere else in cancun/playacar. I want to preface this by saying that I don’t like writing negative reviews. However, I feel like people need to be warned before choosing this hotel. Before I stayed here, like most people, I read reviews. I saw a lot of people complaining about food. I suspected this was people being picky/overdramatic. I was very wrong. The buffets at this property are not clean, have very few options, and the food either looks entirely unappetizing, or tastes bad. Both me and my partner got sick the one time we ate at the buffets, and it took away the back half of our trip. The only food that is good is at the BLoved restaurant, the Mexican restaurant, and the Asian restaurant. For example, at the grill, the steak was only seared on one side, and didn’t have any salt or pepper on it. The staff is friendly and kind, but I could tell others around us felt the same way about the food. I even heard others whispering about how the had gotten sick from the buffets. In my opinion, you are better off spending an extra couple hundred dollars and choosing another resort. If you want the beach, choose another hotel near Tulúm/Akumal.

Property was nice. Food was below average. Drinks were average.

The staff was excellent. Food was great. Property grounds beautiful. What we didn’t like so much was the set up of the beach restaurants (beloved, grill and sorento). Your eating and people are laying out, that obstructs your view of the ocean . Very clustered. Very busy . You can hear pool party music from spa treatment area. Great resort for people looking to mingle and be entertained. My husband and I prefer more quieter resorts for relaxing. The beach was well maintained at all times. Housekeeping was just amazing. They were in n out. room always cleaned and mini fridge stocked.

Beautiful property! Beach was clean. The staff works very hard to remove the seaweed from the shore line. Our room was nice and clean. Food was good. Lots of food choices. The staff was extremely friendly and always willing to help. We had a great time. Would definitely come back!

We find that it is like going home to our frends and loved ones the beauty and tranquility of the resort is wonderful.The staff are all top shelf no matter which department they are in they combine to make your stay one that you do not want to come to an end.We will look forward to coming back for as long as we are able.

We like everything about it the service , food the hold concept of the hotel very tropical very happy ! Thank u for making us feel so special .

Beautiful property and I agree with previous reviewers

We thought your staff was excellent. We loved that you kept everything clean. Three out of four of us ended up with diarrhea so wasn’t sure if the water and ice was filtered. We could tell you were very careful with the food. Would have liked a swim up bar and also bars you could go to with bar stools.

Great place for a relaxing vacation. Food was great, staff was smiling and helpful, wonderful beach and not overcrowded.

The beach was very nice.Room was ok. I didnt like it that was now Fox cable news network on TV

Catalonia Royal Tulum has some very great features: excellent location, great beach, nice a la carte restaurants (Bloved, Italian, Mexican), nice pool area. The food at the buffets for dinner was just ok but the breakfast and lunch buffets were great. The buildings where the rooms were feel dated and not very luxurious. Definitely it's worth to update to at least Priveleged status but also maybe Exclusive because you get nicer rooms, nicer beach chairs, nicer menu choices at restaurants etc. The spa was just OK.

Carr Cancun Chetumal Km 264 5 Xpu-Ha QROO

Hotel highlights

  • Close to Xpu-ha Beach and Ecopark Kantun Chi
  • Free WiFi in rooms and public areas
  • Free covered valet and uncovered self parking
  • Onsite dining

Catalonia Royal Tulum - All Inclusive - Adults Only places you within a mile (2 km) of popular attractions like Xpu-ha Beach and Ecopark Kantun Chi. This 288-room, 4-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at La Selva, one of 9 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 288 rooms provide furnished balconies, MP3 docks, and free minibar items. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and bathrobes. Other standard amenities include coffee makers, free bottled water, and ceiling fans.


Property features

Guests of Catalonia Royal Tulum - All Inclusive - Adults Only enjoy a full-service spa, an outdoor pool, and a fitness center. If you decide to drive, there's free valet parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this adults-only property include a spa tub, a sauna, and free WiFi in public areas.

Room options

Privileged Romance

1 King Bed | Sleeps 2

Premium Room

2 Double Beds | 1 King Bed | Sleeps 3

Privileged Junior Suite

1 King Bed | Sleeps 2

Privileged Deluxe

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for Catalonia Royal Tulum - All Inclusive - Adults Only

Everyone (52) Couples (25) Family (4)
4
Everyone

It is on the best beach on the Riviera Maya. I have witnessed two Corona Beer photo shoots on the beach just down from the resort. I would have rated amenities higher but many were unavailable due to Covid. Nothing the resort could do about that.

By , from Campobello SC on Jul 23, 2020

Review comment responded on Jul 27, 2020

Dear Rick, thank you for giving us the chance to know your opinion. We are so glad to know you cloud enjoye the beautiful Xpuha beach, definitely is a true hidden gem. Hopefully you will decide to come back. Best regards.

2
Partner Couples

There is really only one reason to stay at this property - The beach. The beach is beautiful and hard to compare to anywhere else in cancun/playacar. I want to preface this by saying that I don’t like writing negative reviews. However, I feel like people need to be warned before choosing this hotel. Before I stayed here, like most people, I read reviews. I saw a lot of people complaining about food. I suspected this was people being picky/overdramatic. I was very wrong. The buffets at this property are not clean, have very few options, and the food either looks entirely unappetizing, or tastes bad. Both me and my partner got sick the one time we ate at the buffets, and it took away the back half of our trip. The only food that is good is at the BLoved restaurant, the Mexican restaurant, and the Asian restaurant. For example, at the grill, the steak was only seared on one side, and didn’t have any salt or pepper on it. The staff is friendly and kind, but I could tell others around us felt the same way about the food. I even heard others whispering about how the had gotten sick from the buffets. In my opinion, you are better off spending an extra couple hundred dollars and choosing another resort. If you want the beach, choose another hotel near Tulúm/Akumal.

By on Jan 13, 2020

Review comment responded on Jan 14, 2020

Dear guest, first of all, thank you very much for taking the time to share your opinion, we hope you feel much better now. We really would have liked the contribution not to be signed anonymously, it certainly limits us in identifying you and in our search for some reporting and follow-up. On the other hand, when a guest declares to feel sick, we assist in contacting the medical insurance, first to receive a consultation and medication, secondly, to have an official diagnosis and detect what could have caused this; based on past experiences, we have to take into account food consumed before the stay, new condiments, combinations with alcohol - sun - medication, food consumed outside the hotel and many other things, we understand that it is usually pointed out to the hotel because it is where the most time is spent but it is always better if there is an official diagnosis. Regarding your impression of the food and its seasoning, it will be shared with our big team in the kitchen, we are sure that we will do our best to improve. Dear guest, we value your visit and the learning you have left us, we will work as a team to improve our Catalonia experience. Thank you for your visit. Best regards.

4
Partner Couples

Property was nice. Food was below average. Drinks were average.

By on Oct 28, 2019

5
Everyone

By on Oct 27, 2019

4
Everyone

By on Oct 20, 2019

4
Partner Couples

The staff was excellent. Food was great. Property grounds beautiful. What we didn’t like so much was the set up of the beach restaurants (beloved, grill and sorento). Your eating and people are laying out, that obstructs your view of the ocean . Very clustered. Very busy . You can hear pool party music from spa treatment area. Great resort for people looking to mingle and be entertained. My husband and I prefer more quieter resorts for relaxing. The beach was well maintained at all times. Housekeeping was just amazing. They were in n out. room always cleaned and mini fridge stocked.

By on Oct 6, 2019

Review comment responded on Oct 8, 2019

Dear guest, thank you for taking the time to value your experience, we are happy to read that you enjoyed some aspects more than others, we will take your contribution into account. We appreciate your visit, hopefully you will come back soon. Best regards.

5
Everyone

By on Aug 21, 2019

2
Everyone

By on Aug 20, 2019

5
Partner Couples

Beautiful property! Beach was clean. The staff works very hard to remove the seaweed from the shore line. Our room was nice and clean. Food was good. Lots of food choices. The staff was extremely friendly and always willing to help. We had a great time. Would definitely come back!

By , from North Carolina on Aug 9, 2019

5
Partner Couples

We find that it is like going home to our frends and loved ones the beauty and tranquility of the resort is wonderful.The staff are all top shelf no matter which department they are in they combine to make your stay one that you do not want to come to an end.We will look forward to coming back for as long as we are able.

By , from New Orleans La. on Jul 16, 2019

Catalonia Royal Tulum - All Inclusive - Adults Only

Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO 77790
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