This was close to alot of restaurants withing walking distance but you have to make a reservation. The property was clean and beds were very comfortable, I would stay here again.
I was Wishing the pool was open while I was there That would made it a perfect stay
This is a very pleasant hotel. The staff, from the day I checked in, have not only been kind and helpful, but have made me feel like I'm a treasred guest. Unique in this day and age. 5 stars is my rating for my stay here. Thank you.
This was a gift to my nephew along with tickets to a show. I requested a room for wheel chair access and he said the room was very lovely and big enough to get around in. Thank you staff for a great trip
Very to the point hotel. No frills or excessive amenities. Clean and well worth the money.
I loved the location! You could walk to dinner! I wish there were a restaurant or room service on site, but we had pizza delivered and it was not a problem at all.
very nice hotel and walkable to the dcu arena or to restaurants and bars nearby.
Loved everything from the room to the ladies atthe front desk! Breakfast was amazing!
The rooms are pretty nice and the included breakfast is so-so (not fantastic but gets the job done if you're in a hurry). The staff here exemplify incompetent and unprofessional. When you walk in, you're greatly warmly by the front desk staff staring at their cell-phones. Even if YOU say hello to THEM, you rarely even get a grunt of reply. If you call down from your room because you need extra towels (or anything really), they'll tell you "come to the front desk." So while that is unpleasant, what was really unacceptable was that we booked our hotel through orbitz and paid at booking. When I checked out, I confirmed with the lady at the front desk that the room was already paid in full, but she was too busy flirting with the guy next to her to even say goodbye. A couple days later I saw a full charge for the room posted to my credit card (over a thousand dollars). When I called the hotel, they told me that wasn't possible because they didn't take a credit card from me at all not even for incidentals. But they DID take a card for incidentals, which was the same one that got the extra charge, but not the one I had originally booked through orbitz with. So after explaining all this and finally convincing her that I had indeed been overcharged, she said the manager was not in and he refused to come back in to take care of it. We had to call the next day. He said he'd refund us, but we're still waiting with a huge charge on our card. Save yourself the trouble and stay elsewhere!
Front desk staff was EXCELLENT. Super clean updated room. Great breakfast.
Great large room w full kitchen, clean, comfortable bed. Nice staff. Complimentary hot breakfast. Am sorry that I missed the happy hour. The location is a little odd (situated off a busy rotary) but very convenient to train station, hospitals, downtown, DCU.
Good rooms and service. Location is very good as well. The only minor issue since we arrived after 11pm doors were closed and we had to stay outside (with 3 kids) for 2minutes until security guard arrived
Our only complaint was a bit of noise from I-290. We would request a room on the other side of the hotel next time.
Amazingly friendly staff! Clean room, more amenities than other hotels in this area for similar price. I will definitely stay here again when coming to Worcester. Being a little early for check-in, I simply asked the front desk if I could leave my vehicle in the parking lot and take a walk, they surprised me and let me check in early with no extra charge! That felt great after a long day on the road!
Located in Central Business District within a short walk of DCU Center, Homewood Suites By Hilton Worcester is within 2 miles (3 km) of other popular sights such as Worcester Polytechnic Institute. This 3-star hotel has 118 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay and is served each morning. For a nice break, mingle with other guests at the free manager's reception on select days.
All 118 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and coffee makers.
Built in 2017, the brand new Homewood Suites By Hilton Worcester offers an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a business center, and a free grocery shopping service.
This was close to alot of restaurants withing walking distance but you have to make a reservation. The property was clean and beds were very comfortable, I would stay here again.
Dear Guest, Thank you for the wonderful review. I hope we made you feel at home away from home. Please come back again soon. kindest regards, Assaad Andrew Hallak General Manager
Dear Guest, Thank you for staying with us. We hope we made you feel at home away from home. I want to thank you for the kind ranking. We look forward to seeing you again without all the Covid-19 restrictions. Kindest regards, Assaad Andrew Hallak General Manager
I was Wishing the pool was open while I was there That would made it a perfect stay
Dear Tia, Thank you for staying with us. We hope we made you feel at home away from home. I want to thank you for the kind ranking. Also I am sorry for the pool disappointment. We look forward to seeing you again without all the Covid-19 restrictions. Kindest regards, Assaad Andrew Hallak General Manager
Dear Guest, Thank you for staying with us. We hope we made you feel at home away from home. I want to thank you for the kind ranking. We look forward to seeing you again without all the Covid-19 restrictions. Kindest regards, Assaad Andrew Hallak General Manager
This is a very pleasant hotel. The staff, from the day I checked in, have not only been kind and helpful, but have made me feel like I'm a treasred guest. Unique in this day and age. 5 stars is my rating for my stay here. Thank you.
Dear David, Thank you for staying with us. We hope we made you feel at home away from home. We appreciate your business and kind words. We look forward to seeing you again without all the Covid-19 restrictions. Kindest regards, Assaad Andrew Hallak General Manager
Dear guest, I want to thank you for staying at our hotel. We truly appreciate your business. I am sorry to see that you have scored us below average. We like to learn more about what have happened, so we may rectify the incident and ensure you total satisfaction. Please feel free to reach out to me directly anytime. We take pride at being the number one hotel in western Mass for guest service and guest satisfaction. Kindest regards, Assaad Andrew Hallak General Manager
This was a gift to my nephew along with tickets to a show. I requested a room for wheel chair access and he said the room was very lovely and big enough to get around in. Thank you staff for a great trip
Thank you for the lovely note. I hope we can get to see him again soon. Assaad Andrew Hallak General Manager
Dear guest, Thank you for filling our survey. We truly appreciate your business. I hope we made you feel at home away from home. Please come back again soon and visit. Best regards, Assaad Andrew Hallak General Manager
Very to the point hotel. No frills or excessive amenities. Clean and well worth the money.
Dear Guest, Thank you for staying at our hotel. We truly appreciate your business. We hope we made you feel at home. Kindest regards, Assaad Andrew Hallak General Manager
Dear Maria, Thank you for taking the time to fill us in on your visit to our hotel. We truly appreciate your business and feedback. We hope we made you feel at home away from home. We hope to see you again soon. Kindest regards, Assaad Andrew Hallak General Manager