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citizenM Boston North Station

4.0 star property
Central hotel with a restaurant connected to a shopping center in Boston

Choose dates to view prices

Photo gallery for citizenM Boston North Station

Terrace/patio
King Room Downtown View | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Interior
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, New England Aquarium
    ‪16 min walk‬
  • Place, Boston Common
    ‪19 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(569 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(108 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Boston

Located in West End, citizenM Boston North Station is adjacent to TD Garden and within a 15-minute walk of popular sights like Faneuil Hall Marketplace. This 272-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Boston, and also a short walk from Boston Harbor and Museum of Science.

What's nearby

  • TD Garden - 1 min walk - 0.0 miles
  • Faneuil Hall Marketplace - 11 min walk - 0.6 miles
  • Massachusetts General Hospital - 11 min walk - 0.6 miles
  • New England Aquarium - 16 min walk - 0.9 miles
  • Boston Common - 19 min walk - 1.0 mile

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 7 min walk
  • Logan International Airport (BOS) - 10 min drive

Restaurants

  • ‪City Winery Boston - ‬3 min walk
  • ‪The Greatest Bar - ‬3 min walk
  • ‪Halftime King of Pizza - ‬2 min walk
  • ‪Tavern in the Square - ‬3 min walk
  • ‪1928 Club - ‬3 min walk

About this property

citizenM Boston North Station

Central hotel with a restaurant connected to a shopping center in Boston
At citizenM Boston North Station, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 18991267008.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Are free cancellation options available at citizenM Boston North Station?

CitizenM Boston North Station provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Boston North Station?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on Nov 25, 2025 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Boston North Station?

This hotel is situated in West End within a short 2-minute walk of TD Garden and also 13 minutes on foot from Faneuil Hall Marketplace. You'll also find Boston Harbor and New England Aquarium less than a mile away.

Is there parking available at citizenM Boston North Station?

No, there isn't parking at this hotel.

Does citizenM Boston North Station feature a casino on the premises?

No, citizenM Boston North Station doesn't have a casino.

Will I find an indoor pool at citizenM Boston North Station?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Boston North Station?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Boston North Station?

No, there isn't a spa tub at this hotel.

Does citizenM Boston North Station have a restaurant with a breakfast menu?

Yes, citizenM Boston North Station serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Boston North Station allow pets to stay for free?

No, pets aren't allowed at citizenM Boston North Station though service animals are welcome.

Does citizenM Boston North Station have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Boston North Station?

The closest major airport to citizenM Boston North Station is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.2 mi away (11 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.3 mi away (10-minute drive).

Are there rooms with balconies that I can book at citizenM Boston North Station?

No, there aren't any guestrooms with balconies at citizenM Boston North Station.

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2980 out of 3963 reviews
Rating 8 - Good. 606 out of 3963 reviews
Rating 6 - Okay. 211 out of 3963 reviews
Rating 4 - Poor. 90 out of 3963 reviews
Rating 2 - Terrible. 76 out of 3963 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean. Be prepared for a very small shower stall and bathroom. Simon’s actually in the room. Over all decent place for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thing was great only issue was one desk light didn't work and it would be nice if there was a fridge in the room. Other wise a great European style hotel. At a great price. Fantastic breakfast.
Stayed 5 nights in Sep 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was quite good. Standouts were the lobby area and the view from the room. Not-so-nice were the cubicle bathrooms that had minimal privacy and the extra soft beds (personal preference though I understand). Overall I would recommend but be aware the beds are very soft, the bathrooms aren't too private, and you need your mobile phone or an iPad to get the most out of the room controls. The staff was wonderful and the rooms were clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance to all major attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy, Cumberland

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda, Bowdoin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient from the train and going to TD Garden....Couldn't ask for anything more. Had the best espresso martini in the bar. Stayed to attend a concert and thought I'd hear a lot of street noise but didnt...rooms have cool modern feel to them...definitely will stay here again
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities
Prepaid for a room, which I could not check into because they sold my room to someone else. They charged me and another person for the same room at the same time. Had to change rooms several times due to a water leak from the ceiling, a broken safe, and a broken iPad controller. The iPad controls everything in the room: lights, TV, temperature, and fan.
Stayed 9 nights in Jul 2025

2/10 Terrible

Suada

.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Andre

Stayed 1 night in Jul 2025

8/10 Good

Zoelie

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

CitizenM never disappoints!

I love CitizenM and the one in Boston didn't disappoint. The check in staff (it is self check-in, but they always come over to help) and the staff in the "canteen" were wonderfully friendly to a tired traveler.
Stayed 1 night in Jul 2025

10/10 Excellent

Savannah

Stayed 4 nights in Jul 2025

10/10 Excellent

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the close proximity to TD garden and the train station. It had all the things needed for our short trip. The room was comfortable. The shower was hot. The staff were helpful and friendly. The only thing I would warn people about is if your traveling as a couple, whomever gets the inside of the bed at night you will have to climb over the person you are with to use the bathroom. It can be a workout lol
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The room was the smallest I have ever stayed in. The gym was not very well equipped, and there was no pool or hot tub. The lobby/dining area was very social, relaxed and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Suong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very contemporary! Fun decor! And the view from sitting up in bed was amazing! Didn’t want to get up. But breakfast was excellent! Little jars of clotted cream - I mean who does that?
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations in a great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro A. Crespo

Liked: Cleanliness, staff & service, property conditions & facilities
Great;
Stayed 2 nights in Jul 2025

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience! The view was great. I didn’t like the difficult parking situation. If there isn’t a lot there should atleast be a luggage cart and staff available.
Stayed 1 night in Jul 2025

10/10 Excellent

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed at on our vacation
Stayed 1 night in Jul 2025

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