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citizenM Boston North Station

4.0 star property
Hotel connected to a shopping center in Boston with a restaurant

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Lobby
Lobby
Exterior
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪2 min walk‬
  • Place, Museum of Science
    ‪8 min walk‬
  • Place, Massachusetts General Hospital
    ‪10 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

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Exterior

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About the neighborhood

Boston

Located in West End, citizenM Boston North Station is adjacent to TD Garden and within a 10-minute walk of other popular attractions like Faneuil Hall Marketplace. This 272-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Boston, and also a short walk from Quincy Market and Massachusetts General Hospital.

What's nearby

  • TD Garden - 2 min walk - 0.1 miles
  • The Freedom Trail - 3 min walk - 0.2 miles
  • Museum of Science - 8 min walk - 0.5 miles
  • Faneuil Hall Marketplace - 9 min walk - 0.5 miles
  • Massachusetts General Hospital - 10 min walk - 0.6 miles

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪City Winery Boston - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk
  • ‪Insight Club Lounge - ‬2 min walk

About this property

citizenM Boston North Station

Hotel connected to a shopping center in Boston with a restaurant
At citizenM Boston North Station, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 18991267008.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Are free cancellation options available at citizenM Boston North Station?

CitizenM Boston North Station provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Boston North Station?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on Feb 1, 2026 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Boston North Station?

This hotel is situated in West End within a 10-minute walk of TD Garden and Faneuil Hall Marketplace. You'll also find New England Aquarium and Boston Common less than a mile away.

Is parking available on site at citizenM Boston North Station?

No, there isn't parking available at the hotel.

Does citizenM Boston North Station feature a casino on the premises?

No, citizenM Boston North Station doesn't have a casino.

Will I find an indoor pool at citizenM Boston North Station?

No, there is no indoor pool at this hotel.

Is citizenM Boston North Station a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Boston North Station?

No, there isn't a spa tub at this hotel.

Does citizenM Boston North Station have a restaurant with a breakfast menu?

Yes, citizenM Boston North Station serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Boston North Station allow pets to stay for free?

No, pets aren't allowed at citizenM Boston North Station though service animals are welcome.

Are there connecting rooms at citizenM Boston North Station?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Boston North Station?

The closest major airport to citizenM Boston North Station is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.2 mi away (11 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.3 mi away (9-minute drive).

Are there rooms with balconies at citizenM Boston North Station?

No, there aren't any guestrooms with balconies at citizenM Boston North Station.

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3267 out of 4304 reviews
Rating 8 - Good. 626 out of 4304 reviews
Rating 6 - Okay. 236 out of 4304 reviews
Rating 4 - Poor. 92 out of 4304 reviews
Rating 2 - Terrible. 83 out of 4304 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the purpose of going to a bruins/celtics/concert or anything at TD Garden this was very convenient. Parking in the basement of North station ($75 overnight) go up and around the corner (2 min walk outside) and you are right there! The room it self is laid out very well using every little space. If you have not been together for a while then I wouldn’t recommend, tight fit and absolutely zero privacy in the bathroom. My husband’s feet smelt after a tight game and it made the whole room stink. Can’t open the windows or anything so be prepared to be very close!! One person has to climb over the other to go in the bathroom at night since bed is pushed up to window. For the price we paid to not have to drive home after a night out and the convenience to the graden it was great but if you’re looking for a little more space and privacy should look elsewhere.
Stayed 1 night in Jan 2026

10/10 Excellent

Taru

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fantastic. Clean. Super friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nona

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, super fun interior, and great location. I love the Citizen M hotels
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The reception clerk did not mention to me that I paid for two breakfasts. I had to find out for myself.
Stayed 2 nights in Oct 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose the CitizenM hotel when staying in Boston. The staff are always the best! The rooms are modern, sleek, and the tech integrations in the room are so fun. Control your lights, curtains, tv, schedule cleaning, all from your built in ipad. Delicious food and beverages. Convenient location. 10/10!
Common areas are so fun. The designs are immersive and comfy.
King size bed.
Connected!
Stayed 2 nights in Oct 2025

4/10 Poor

Megan, Taylors

Liked: Staff & service
Disliked: Cleanliness
The room only provided a comforter and no sheets which I thought was odd. It also
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniya Khatoon

Stayed 2 nights in Oct 2025

4/10 Poor

Donna Lee

Traveled with family
our sheets were not clean, we asked for new sheets, they weren't clean either. the use of an ipad to run the lights and curtains was annoying, the lack of outlets was frustrating, the room and bathroom were both smaller than the cabin in a cruise ship. Would not recommend this hotel.
Not our nail but was in our bed
sheets were not clean
this was a hair on the sheets. we have red and blonde hair
Stayed 4 nights in Oct 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room we checked into the heat was not working. We were moved to another room and one of the electric blinds was missing. Staff friendly. Comfortable lounge area.
Stayed 3 nights in Oct 2025

4/10 Poor

Nicky

Traveled with family
Disliked: Room comfort
This hotel is trying too hard to be high tech and it’s too much. The iPad, which runs all the controls, in the room didn’t work. The switches in the room didn’t all work. The way the toilet and showers are set up is like and RV. Overall, just not very comfortable for the exorbitant price tag.
Stayed 3 nights in Oct 2025

10/10 Excellent

Preston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cozy with great views. The lounge area with the bar is a sight to see as well
Stayed 3 nights in Oct 2025

2/10 Terrible

Cindy Rogers

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location of this hotel right next door to TD garden and the train station! Within walking distance to the North End and Haymarket/Fanieul Hall area. Hotel fairly new and clean, staff excellent and wonderful 4tj floor area that has a sitting area with TV games, a bar area and breakfast in the am. View of Boston from their outdoor patio. modern hip hotel big works for all ages!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but no parking. Staff were very helpful. Very clean. Rooms are tiny. You have to get washcloths in the lobby. They have a bunch of personal items available if you forget, razors, comb etc.
Stayed 1 night in Oct 2025

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Staff & service
Did not like the decor or lounge. Check-in and check out was labor intensive. Bed was against the all so my husband had to climb across it in the middle of the night to get to the bathroom. Shower and toilet are enclosed together in a capsule in the room. Sorry for the poor review but it wasn’t for us.
Stayed 1 night in Oct 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Ethen

Liked: Cleanliness
Super clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast had a good variety of typical buffet foods. Room was very clean upon arrival but had no facecloths and only 1 bath towel per person for a 2 day stay. We saw other guests coming into the hotel carrying facecloths they purchased near by. Do your own check in and checkout on a computer screen was not intuitive and “ swipe your room key to check out didn’t work. I know this is considered “ hip” but it was an unnecessary pain. At check in we saw another guest struggling to get his group of 7, all under one reservation, checked in. Staff was nice and answered our questions. Heads up to other guests/ the paper towels in the restrooms off the “ living room “ are behind the mirrors. Just plain weird.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alec

Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrii

Liked: Cleanliness
Everything was awesome! The only thing is mattress was little to soft for us. But other than that it was a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025