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citizenM Boston North Station

4.0 star property
Central hotel with a restaurant connected to a shopping center in Boston

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Photo gallery for citizenM Boston North Station

Lobby
Property amenity
Exterior
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Boston

Located in West End, citizenM Boston North Station is adjacent to TD Garden and within a 10-minute walk of other popular attractions like Faneuil Hall Marketplace. This 272-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Boston, and also a short walk from Quincy Market and Massachusetts General Hospital.

What's nearby

  • TD Garden - 1 min walk - 0.1 miles
  • The Freedom Trail - 2 min walk - 0.1 miles
  • Faneuil Hall Marketplace - 9 min walk - 0.5 miles
  • Museum of Science - 10 min walk - 0.6 miles
  • Massachusetts General Hospital - 11 min walk - 0.6 miles

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪The Greatest Bar - ‬1 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Causeway Restaurant and Pub - ‬2 min walk

About this property

citizenM Boston North Station

Central hotel with a restaurant connected to a shopping center in Boston
At citizenM Boston North Station, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 18991267008.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Are free cancellation options available at citizenM Boston North Station?

CitizenM Boston North Station provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Boston North Station?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on Jan 25, 2026 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Boston North Station?

This hotel is situated in West End within a 10-minute walk of TD Garden and Faneuil Hall Marketplace. You'll also find New England Aquarium and Boston Common less than a mile away.

Is there parking available at citizenM Boston North Station?

No, this hotel doesn't offer parking.

Does citizenM Boston North Station feature a casino on the premises?

No, citizenM Boston North Station doesn't have a casino.

Will I find an indoor pool at citizenM Boston North Station?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Boston North Station?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Boston North Station?

No, there isn't a spa tub at this hotel.

Does citizenM Boston North Station have a restaurant with a breakfast menu?

Yes, citizenM Boston North Station serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Boston North Station allow pets to stay for free?

No, pets aren't allowed at citizenM Boston North Station though service animals are welcome.

Does citizenM Boston North Station have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Boston North Station?

The closest major airport to citizenM Boston North Station is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.2 mi away (11 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.3 mi away (9-minute drive).

Can I book a room with a balcony at citizenM Boston North Station?

No, there aren't any guestrooms with balconies at citizenM Boston North Station.

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3238 out of 4275 reviews
Rating 8 - Good. 626 out of 4275 reviews
Rating 6 - Okay. 237 out of 4275 reviews
Rating 4 - Poor. 92 out of 4275 reviews
Rating 2 - Terrible. 82 out of 4275 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Taru

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fantastic. Clean. Super friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nona

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, super fun interior, and great location. I love the Citizen M hotels
Stayed 3 nights in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Maxwell

Stayed 2 nights in Oct 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great , breakfast was overpriced for average continental breakfast. Room is tiny , but wokred for what we needed
Stayed 3 nights in Oct 2025

8/10 Good

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy, Cleveland

Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana, Dallas

Liked: Cleanliness, staff & service
Staff was very friendly and super helpful
Stayed 3 nights in Oct 2025

8/10 Good

Cynthia

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria de los Angeles Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen M was the perfect choice for my partner and I's stay in Boston. Everything we needed was within walking distance. The hotel itself was very unique, the lobby had a terrance with a city view and a lounge area with books and games. We played connect four on our down time. I also felt very comfortable leaving bags there as we got there before check-in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were quiet and staff were helpful! The downtown view was great.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mathew, SOUTH WELLFLEET

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My review may seem somewhat contradictory, in that I found numerous aspects of the property just fine, but sadly one aspect negated everything else, viz.... The hotel seems to think it is in AIRLINE, and operates its reservation system accordingly by OVERBOOKING and then turning away guests who have a confirmed reservation. This happened to my sister on Oct 11, and it ruined our entire stay in Boston. I will save you the details of her awful evening. In short, you cannot trust the hotel to have the room when you arrive, even if you are in the time window where you are required to pay for it if you no-show. They will give the room away to someone else. On top of that, their automated system still charged us a no-show fee after they had given away the room, even though we had shown up. It was bizarre and quite sad. The employees themselves seem aghast at the policy, but the moronic higher ups persist with this practice. After two failed phone calls attempting to clean up this mess, I finally was put in touch with a competent staff member (thank you!) who was able to give us the refunds we were promised by a well-intentioned manager. The only other thing I'd note is that our room, seemingly a standard king size room, was tiny, and something akin to a high end dorm room. Maybe that's fine for some, but we struggled to unpack, and spent only a single night there because of the aforementioned screw up with my sister's reservation. Buyer beware here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 1 night in Oct 2025

8/10 Good

Meghan

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location to TD Garden, but Very Small Rooms

The hotel’s location is fantastic — just steps from TD Garden, making it perfect if you’re in town for an event. It’s also an easy walk to Quincy Market and Faneuil Hall, which was a nice bonus. No onsite parking, but several garages in walking distance. Check-in was quick through the app, and for those who can’t use it, there were iPads in the lobby for self check-in and a hotel representative assisting. The main floor had several comfortable seating areas and a stylish bar that created a welcoming atmosphere. Our room was spotless but extremely small. The sink was oddly placed just inside the entrance since there wasn’t space for it in the bathroom. The bathroom door opened inward and hit the toilet, so we had to step into the shower to close it — definitely inconvenient. The shower was large enough for two people, but there wasn’t much space afterward, so we had to dry off in the room. Everything was controlled by an iPad or the app — from the lights and curtains to the TV. We thought it was cool, but for the less tech-savvy guests there were traditional switches on the wall and a remote in the drawer under the bed. The bed was built into the back of the room, pressed against the window, so the person on the inside had to climb over to get out. It felt cozy, though, and the bed was very comfortable. Overall, the hotel was clean, modern, and in an unbeatable location, but the room size and layout didn’t quite justify the high price.
Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was, and excellent coffee.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Great location and view. Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs.
Stayed 1 night in Oct 2025