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citizenM Boston North Station

4.0 star property
Central hotel with a restaurant connected to a shopping center in Boston

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Photo gallery for citizenM Boston North Station

Lobby
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Boston

Located in West End, citizenM Boston North Station is adjacent to TD Garden and within a 10-minute walk of other popular attractions like Faneuil Hall Marketplace. This 272-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Boston, and also a short walk from Quincy Market and Massachusetts General Hospital.

What's nearby

  • TD Garden - 1 min walk - 0.1 miles
  • The Freedom Trail - 2 min walk - 0.1 miles
  • Faneuil Hall Marketplace - 9 min walk - 0.5 miles
  • Museum of Science - 10 min walk - 0.6 miles
  • Massachusetts General Hospital - 11 min walk - 0.6 miles

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪The Greatest Bar - ‬1 min walk
  • ‪1928 Club - ‬2 min walk
  • ‪Halftime King of Pizza - ‬1 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Causeway Restaurant and Pub - ‬2 min walk

About this property

citizenM Boston North Station

Central hotel with a restaurant connected to a shopping center in Boston
At citizenM Boston North Station, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 18991267008.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Are free cancellation options available at citizenM Boston North Station?

CitizenM Boston North Station provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Boston North Station?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on Jan 18, 2026 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Boston North Station?

This hotel is situated in West End within a 10-minute walk of TD Garden and Faneuil Hall Marketplace. You'll also find New England Aquarium and Boston Common less than a mile away.

Is parking available on site at citizenM Boston North Station?

No, there isn't parking available at the hotel.

Does citizenM Boston North Station feature a casino on the premises?

No, citizenM Boston North Station doesn't have a casino.

Will I find an indoor pool at citizenM Boston North Station?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Boston North Station?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Boston North Station have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Boston North Station have a restaurant with a breakfast menu?

Yes, citizenM Boston North Station serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Boston North Station allow pets to stay for free?

No, pets aren't allowed at citizenM Boston North Station though service animals are welcome.

Does citizenM Boston North Station have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Boston North Station?

The closest major airport to citizenM Boston North Station is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.2 mi away (11 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.3 mi away (9-minute drive).

Are there rooms with balconies that I can book at citizenM Boston North Station?

No, there aren't any guestrooms with balconies at citizenM Boston North Station.

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3232 out of 4270 reviews
Rating 8 - Good. 628 out of 4270 reviews
Rating 6 - Okay. 236 out of 4270 reviews
Rating 4 - Poor. 92 out of 4270 reviews
Rating 2 - Terrible. 82 out of 4270 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taru

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fantastic. Clean. Super friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nona

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, super fun interior, and great location. I love the Citizen M hotels
Stayed 3 nights in Oct 2025

10/10 Excellent

Vicki

Great location and view. Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Damen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

6/10 Okay

Mark A, Boston

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A modern accommodation but the area can be extremely busy. If there are activities at TD garden, Celtics, Bruins or music concerts you can hardly get in or out. The street in front of the hotel will be blocked at times and uber or Lyft will have no access to the hotel. The rooms are modern, but very tiny. We will not book this hotel again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Berenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and the hotel is in a great location in the middle of a lot of things. Everything is walkable, and transportation is easy. The view is amazing. I will be coming back!
Stayed 3 nights in Oct 2025

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel close to landmarks. The tv in our room didn’t work even after calling the front desk twice. Other than that real good
Stayed 2 nights in Oct 2025

4/10 Poor

Kirk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I stayed 4 nights. Food: The $20 buffet breakfast is not worth half of that money. No oatmeal pot. No pancake machine. Only scrambled eggs; most hotels breakfasts have flat eggs for you to put on an English muffin. When I asked if there were any other styles of eggs the guy looked at me like I was crazy and said we only do scrambled, no other styles ever. Room: the view was incredible, we had the 12th floor facing the city and skyscrapers. However, it felt like a closet. One plug in entire room. Bed shoved sideways against window because the room width prevents walking around the bed. The view is the only thing worth paying for here. I'm not going to stay in a citizenM hotel ever again because of the breakfast and tiny rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Litesha Loretta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location. Right above major subway and train line, and connected to TD center. Very walkable, close to food markets, attractions, and dining. Staff were very polite and greeted you every time you came back. Always available for anything we needed. The room was equipped with everything and the iPad controls were a nice touch. Great breakfast spread and common areas. Would definitely stay again!
Stayed 4 nights in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and kind staff
Stayed 5 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and the staff were great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We walked just about everywhere, but it is also adjacent to a train station and subway line for further outings. The hotel has a nice lounge area on the 4th floor with balcony overlooking the city. The room was tiny, but nice. It worked well for us since we just wanted a place to sleep and didn't spend a lot of time in the room.
Stayed 3 nights in Oct 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great but too trendy for us
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so friendly and helpful. You can check your bags any time before check in. This time, there was a room available right away!
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of good options in area and close to public transit stations. Easy check in and out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

2/10 Terrible

Bailey

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There are only 2 positive about this hotel. The view was great. The location is good for exploring Boston. The negatives are long. 1. The AC is a joke. Everything is run via an iPad. When I turned the AC all the way down to its coldest setting and the fan on its highest setting and left for 3+ hours the room was 1.5 degrees colder. When I called the desk the worker checked our room remotely and said the room shows it’s getting colder from the original 69 degrees and told me I would never hear the fans from AC. If I’m not hearing the fans it’s means it’s not working. The only other option was to bring a BOX fan to our room. If your AC doesn’t work you need better fans than a box fan. 2. A pretentious modern hotel. There is a receptionist who watches you do your own check in and offers little help. 3. The rooms are TINY. With no room to open a single suitcase. If you have 2 people in the king size room you have to open your suitcase in front of the door on the floor and hope you don’t need to leave in hurry. There are none of the normal amenities of hotel rooms. No fridge, microwave, coffee maker. Not to mention if you’re sharing the bed the person sleeping next to the window has to crawl over the person to get out of bed. 4. There is not appropriate bedding. There is no top sheet and the comforter was probably a queen size on XL King. I am restricted with the length of this review, but I could keep going. Terribly upset about spending $600 for this obnoxious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and professional. Kayla at check in was especially nice. This is a utilitarian like hotel. ( Meaning much self service stuff. ) Standard rooms are very small, but well put together. Great view of the city. And, wonderful walkable location. Breakfast was good, very European. ( Cold cuts, cheese, some hot food, good croissants and great coffee and tea. ) Would recommend this for the price. It's a bang for the buck.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility. Staff curtious and helpful. Walkable to downtown attractions dining. Walkable to Italian North End. Next to North train station and TDGarden Enjoyed our three night stay. However, if we were to book it again, we would have to get a bigger room. The studio, even though it’s sleeps two, is not really comfortable for two people (even for mates). The width of the room is equal to length of the king size bed and takes up 1/3 of the room. Otherwise, very nice.
Stayed 3 nights in Sep 2025