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Recent guest reviews

Remarkable service and the friendliness of the staff is outstanding! One of the best hotels we ever visit

The history and how well kept it was. Beautiful hotel!

Great location in the heart of Boston and you can walk to everything or Uber. Classy and beautiful place

Great food, very clean, expensive but very nice. Staff very nice. Room service could still be served later, 11pm cut off to early

Very clean, loved the modern look of the room. Lots of closet space but my favorite was the espresso maker in the room :)

The hotel was lovely and the location was perfect. Our stay was very enjoyable, except for the Oak Bar. We tried to get in a couple of times, but it was full (understandable on a weekend) and we went back on a quiet afternoon. We sat in the fireplace area, along with a couple of other groups. Staff looked out from the dining area, but didn't come out, so we figured they didn't cover the fireplace area. After 15 minutes, we went in to ask. They said they would send someone out. After 15 more minutes, another couple arrived to the fireplace area with a dog - a staff member came right out, walked past our table, and greeted the new group with menus and an offer of a better table. We were fuming. We understand that the Copley is dog-friendly, they make it quite clear, but REALLY. We felt invisible. Particularly when the staff member seemed to ignore us (perhaps she didn't hear us) when we tried to interrupt the dog-hugging to express our frustration. We left.

Great Stay! Hotel is pet friendly, my kids loved the canine ambassador in the lobby (Gracie), and the Gold Level lived up to and exceeded expectations. It was a great location with easy walking distance to a lot of the main sites. Across the street from the library.

I enjoyed my stay. Staff was friendly and professional. The bar and restaurant are very welcoming and service was great. Some aspects of the room were a bit "tired" but the bed was very comfortable and the bathroom was more than adequate.

Boston Fairmont is a cant miss! Centrally located and nice rooms! Meg at the front desk is the absolute best, you don't find people like that willing to go above and beyond!! Kudos to her!!! Will DEFINTELY be back!

I enjoyed my stay so much and especially the good sleep I had that I actually dreamed of telling my friends how good my sleep was! It doesn't get much better than that!

While it's exterior and public spaces establish a Gilded Age sense of elegance, it is the consistently friendly staff and the peerless quality of the accomodations that bring one back again. For access to some of Boston's more established cultural institutions the Fairmont cannot be matched. Trinity Church and the Boston Public Library (think John Singer Sargent's "Hall of Religion") are just across the street. The access to public transit is perfect. A short three minute walk to the Copley Green Line takes one to the Symphony, the Museum of Fine Arts, and the Isabella Stewart Gardner Museum. Like to shop? The Fairmont is two blocks from Newberry Street's boutiques and restaurants. The Fairmont's Oak Room is just the ticket for breakfast (get there early to sit next to the cozy fireplace!) and for a nightcap in the evening. In Boston I want to stay only at the Fairmont.

Excellent stay, the staff go out of their way to make the stay perfect and always call you by name.

Beautiful hotel located in a central area. Excellent staff and super clean. We will definitely book the Fairmont Copley for our next visit to Boston!

Saint James Ave Boston MA

Hotel highlights

  • Steps from Copley Square and Hancock Conference Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • 24-hour health club

Located in Back Bay, Fairmont Copley Plaza, Boston is next to popular attractions like Copley Square and Hancock Conference Center. This 383-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour health club and a rooftop terrace.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

A 46-inch LCD TV comes with digital channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, a coffee maker, and free weekday newspapers.


Property features

At Fairmont Copley Plaza, Boston, guests have access to a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 58 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed (Fairmont King)

King 1 | Sleeps 2

Fairmont Gold, Club Double Room, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Park View

King 1 | Sleeps 5

Studio, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Fairmont Copley Plaza, Boston

Everyone (32) Business (17) Couples (37) Family (17) Friends (1) Other (4)
4
Everyone

By on Sep 27, 2019

Review comment responded on Sep 30, 2019

Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon.

5
Families Families

Remarkable service and the friendliness of the staff is outstanding! One of the best hotels we ever visit

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Thank you for your review, Rigo. We're thrilled that you had such an enjoyable stay with us. We hope to see you again soon!

4
Everyone

By on Jul 2, 2019

Review comment responded on Jul 9, 2019

Thank you for your review! We are glad you enjoyed your stay and look forward to seeing you again soon.

4
Families

The history and how well kept it was. Beautiful hotel!

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you for your feedback, Sergio. We are glad you loved our history and that you had a nice stay with us. We hope to see you again soon. Until then, safe travels!

4
Everyone

By on Mar 23, 2019

Review comment responded on Apr 1, 2019

Thank you for your review. We appreciate you being our guest and we look forward to hosting you again soon!

4
Everyone

By on Feb 4, 2019

Review comment responded on Apr 1, 2019

Many thanks for your feedback. We hope to see you again soon!

5
Everyone

Great location in the heart of Boston and you can walk to everything or Uber. Classy and beautiful place

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Thank you for your review! We are delighted you enjoyed your stay. Hope to see you again soon!

5
Everyone

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for your 5-star review of your stay with us at Fairmont Copley Plaza! It was a pleasure to serve you and we look forward to seeing you again soon.

4
Everyone

Great food, very clean, expensive but very nice. Staff very nice. Room service could still be served later, 11pm cut off to early

By on Nov 28, 2018

Review comment responded on Nov 29, 2018

Thank you for your feedback. We are glad you had a great overall stay and regret if there was any confusion regarding room service. We offer it 24-hours a day, every day and hope that you'll be back to take advantage of that in the future. Until then, safe travels!

5
Everyone

By on Oct 17, 2018

Review comment responded on Oct 17, 2018

Thank you for your review! We are so glad you enjoyed your stay and hope to see you again soon.

Fairmont Copley Plaza, Boston

138 Saint James Ave, Boston, MA 02116
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