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Fairmont Copley Plaza, Boston

4.5 out of 5.0

Recent guest reviews

Perfect check in... friendly staff. Great hotel experience.

The hotel is beautiful and gracious. Walking distances to shopping, the theatres, and Boston Commons. I love to walk so I walked the Freedom Trail and to the river.

The staff is exceptionally friendly and very helpful. For your convenience the hotel offers a text service to address any questions or concerns without having to leave your room. The hotel is close to many great restaurants and shopping. Also, located directly across the street is a pick up area for the hop on hop off tour bus.

Perfect location and staff exceedingly courteous and helpful...worth the $$

CONVENIENT DOWNTOWN LOCATION PERFECT ACCESS TO NEWBURY STREET AND THE PRU

This hotel is perfectly located, beautifully decorated and staff is really oriented to service. Minor comments are around the following: - Given the hotel's bar and restaurant are famous for locals, having some kind of priority list vs others to be seated. It is annoying that you can't eat/drink in your own hotel without waiting long periods of time for a table or spot at the bar - Housekeeping starts making noise really early in the am, even on weekends (like 7:30 or 8am). This is not little noise, this will wake you up constantly The above are comments juat to make this the perfect hotel.

Great hotel, rooms were neat and clean, and staff was very friendly.

Absolutely gorgeous hotel and helpful staff. I was upgraded upon and arrival and they seemed to have free wine and cheese in the lobby. The bed was also very comfortable and the room was well decorated. I received text messages asking about the quality of my stay.

Friendly, helpful staff. Aging facility, but well maintained. Halls are a bit dark, but room was nice.

We stay there often and always enjoy it. Great bar , beautiful lobby An old fashioned ambiance.

This hotel is a beautiful, elegant place to stay and in one of the best locations in Boston. It is right in Copley Square, close to the T, restaurants and shops. The lobby is gorgeous and the gift shop is delightful- lots of interesting things to buy. Don't forget to pick up the stuffed animal version of Carly, the black Labrador Retriever dog, and her book about her and the hotel! Very cute! The Oak Room is a fantastic place to have breakfast, lunch or dinner. The bar is lively at night. The only criticism, is the rooms are starting to look old and need updating. Other than that, it is one of the best places to stay in Boston. Enjoy!

It was great! Loved our room and the valet parking. Our room was even ready early.

Beautiful old hotel with completely updated room, the staff was able to accommodate both an early check-in and a late check out

Hotel was right in the heart of Boston. Very convenient. Breakfast at the hotel was fantastic!

Hotel met my expectation. In addition due to flight cancellations the staff was more than amenable in extending my stay. I would recommend this to my colleagues.

Clean, nice, polite staff, convenient location. Overall pleasant experience, would definitely go back for another stay here.

Overall it would have been a great experience if it wasn't for the lousy heating system. Bathroom don't have heater and no exhaust fan as well (I never understand how this is ever acceptable anywhere). Bedroom have heater but for some reason the cold gets in almost at the same pace the heating does, I ended up having to set the thermostat really high to compensate this. However, by doing so, the noise get louder as well. On another note,

Enjoyed my stay. Lovely hotel, excellent location.

Great hotel and location. Pricey but you get what you pay for.

My husband and I stayed at the Fairmont for a quick overnight to enjoy the city. We we pleased with the staff, room and location. Would definitely stay here again.

138 Saint James Ave Boston MA

Hotel highlights

  • Steps from Hancock Conference Center and Boston Public Library
  • Onsite dining
  • 24-hour health club
  • Rooftop terrace

Located in Back Bay, Fairmont Copley Plaza, Boston is next to popular attractions like Hancock Conference Center and Boston Public Library. This 383 -room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour health club and a rooftop terrace. It's in central Boston and also a short walk from Copley Place and Hynes Convention Center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is available for a fee.


Rooms

All of Fairmont Copley Plaza, Boston's 383 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 46-inch LCD TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

At Fairmont Copley Plaza, Boston, guests have access to a 24-hour health club, a rooftop terrace, and WiFi in public areas. Valet parking is USD 53 per night if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 7.50 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 11 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed (Fairmont King)

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds (Fairmont)

Full 2 | Sleeps 4

Signature Double Room, 2 Double Beds, Park View (Copley Square Park View)

Full 2 | Sleeps 5

Signature Double Room, 2 Queen Beds, Park View (Copley Square Park View)

Queen 2 | Sleeps 5

Guest reviews for Fairmont Copley Plaza

Everyone (12) Business (17) Couples (37) Family (14) Friends (1) Other (4)
5

beautiful hotel

Everyone

Perfect check in... friendly staff. Great hotel experience.

By , from MN on Jul 2, 2017

Review comment responded on Jul 5, 2017

Thank you for your feedback; we greatly appreciate your comments. Looking forward to welcoming you back again soon, Jen!

5

convenient location, old world luxury

Everyone

The hotel is beautiful and gracious. Walking distances to shopping, the theatres, and Boston Commons. I love to walk so I walked the Freedom Trail and to the river.

By on Jun 29, 2017

Review comment responded on Jun 30, 2017

Thank you for your great feedback. We appreciate it and will use your comments in order to improve our processes. We hope you'll come stay with us again very soon!

5

great location and friendly staff

Everyone

The staff is exceptionally friendly and very helpful. For your convenience the hotel offers a text service to address any questions or concerns without having to leave your room. The hotel is close to many great restaurants and shopping. Also, located directly across the street is a pick up area for the hop on hop off tour bus.

By on Mar 15, 2017

Review comment responded on Jun 29, 2017

It's wonderful to hear that you had such a positive experience with us. Thank you for sharing! Please come stay with us again soon.

5
Everyone

Perfect location and staff exceedingly courteous and helpful...worth the $$

By on Feb 27, 2017

Review comment responded on Jun 29, 2017

Your review is appreciated and we're so glad we could provide you with such a pleasant experience. Please come see us again soon!

5
BusinessTravelers

CONVENIENT DOWNTOWN LOCATION PERFECT ACCESS TO NEWBURY STREET AND THE PRU

By on Dec 24, 2016

Review comment responded on Dec 28, 2016

Hello, thank you for sharing your 5-star experience with fellow travelers. We have to agree with you on our location, it is simply perfect if you are looking to explore Boston's most famous area attractions and shops on foot! Thank you again for your review, we hope to welcome you back, soon.

5

fantastic stay

Everyone

This hotel is perfectly located, beautifully decorated and staff is really oriented to service. Minor comments are around the following: - Given the hotel's bar and restaurant are famous for locals, having some kind of priority list vs others to be seated. It is annoying that you can't eat/drink in your own hotel without waiting long periods of time for a table or spot at the bar - Housekeeping starts making noise really early in the am, even on weekends (like 7:30 or 8am). This is not little noise, this will wake you up constantly The above are comments juat to make this the perfect hotel.

By , from toronto on Dec 12, 2016

Review comment responded on Dec 15, 2016

Hello Cesar, thank you for reviewing your recent stay. We are delighted to hear that our location and team exceeded expectations. Thank you for your notes regarding the restaurant and housekeeping teams. We will be sure to pass along to the appropriate departments for review. Thank you again for your feedback and we hope to see you again, soon.

5
Everyone

Great hotel, rooms were neat and clean, and staff was very friendly.

By on Nov 15, 2016

Review comment responded on Nov 23, 2016

Hello, thank you for sharing your 5-star review with fellow travelers. We are delighted to hear that you enjoyed everything during your visit from the ambiance and guestroom to our associates. Thank you again and we hope to welcome you back, soon.

4
Everyone

Absolutely gorgeous hotel and helpful staff. I was upgraded upon and arrival and they seemed to have free wine and cheese in the lobby. The bed was also very comfortable and the room was well decorated. I received text messages asking about the quality of my stay.

By on Nov 10, 2016

Review comment responded on Nov 16, 2016

Hello, thank you for sharing your experience with fellow travelers. We are delighted to hear that from arrival to departure your visit exceeded expectations. We will be sure to pass along your feedback to our team as I know they would be delighted to hear they assisted in making your stay a memorable one. Thank you again and we hope to welcome you back, soon.

4

elegant place in a great location

Everyone

Friendly, helpful staff. Aging facility, but well maintained. Halls are a bit dark, but room was nice.

By on Aug 8, 2016

Review comment responded on Aug 29, 2016

Hello, thank you for sharing your recent visit with fellow travelers. We are delighted to hear that from arrival to departure your visit exceeded expectations. Next time you visit be sure to speak with our award-winning concierge team. They would be happy to provide a complete list of area attractions and restaurants in order to experience Boston like a local. Thank you again for your review and we hope to welcome you back, soon.

5

an elegant classic hotel

Everyone

We stay there often and always enjoy it. Great bar , beautiful lobby An old fashioned ambiance.

By , from ny upstate on Mar 26, 2016