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W Boston

4.0 out of 5.0

W Boston

4.0 out of 5.0

Recent guest reviews

Alexis at the front desk was exceptional. The strike made the experience less than pleasant.

Great location. Very nice lobby and lounge. Great spa. Rooms could be more comfortable. TV stand quite ridiculous and awkward. TV too large for the cabinet so it sticks out on one side plus tooooo low. So u can’t use the remote if u are laying in bed. But In general room ok. Not more.

Nice hotel located near several of the theaters, Boston Common and Public Gardens. Room and bathroom was spacious, quiet. Would definitely select this hotel again.

Great location, steps from the theaters, the Commons and Edgar Alan Poe statue; helpful and knowledgeable staff; creature comforts--one of my best hotel experiences in Boston!

All good but I booked a king bed, when I got here, they gave me a doble bed.

Only had 1 issue and it was fixed almost immediately!

Love the W Hotels. Had a great experience at the W Boston and will continue to stay at W Hotels whenever I'm traveling. I enjoy the nightlife vibe and bars they usually have going on during the week and weekends.

She was the person we spoke to as soon as we walked in . She worked front desk and she was just a delight. Truly made us feel welcome and without her touch of kindness and personality I don't believe I'd even write a review. Well done Taylor .

Overall, for a premium priced room, it was acceptable but not exceptional. The exceptional experience came from the maid service and the bartender at the Gallery restaurant who made eating at the bar delightful along with great food. Frankly, I think this hotel is understafffed for the price. Room lighting is poor!

Good customer service and rooms were clean. Although it would be nice if the water temperature was able to get more hot especially in the winter time.

Everything nice Everyone was cordial and profesional

I booked this hotel due to the proximity to the finish of the marathon. Knowing it's a busy weekend they needed more staff on duty. Check in wasn't til 4 but rooms are always ready early. Not this time, several groups were waiting til 4 and with a big race the next day this was absurd. Why no special pasta dinner for the runners? The rooms were small and the window into the bathroom so odd. I would not stay here again. Especially for the crazy inflated price they charged for the weekend !!

When checking in, we were asked what brought us to Boston. I explained we were going to Blue Man Group that evening and my birthday was the following day. Upon returning from the show, there was a card under our door wishing me a Happy Birthday with a note saying "hope we enjoyed the show". Nice touch!

I was very disappointed with the W hotel and their staff. I got there at 6:30pm when check in was at 4pm and the room was not ready. I waited till 8pm for them to tell me that they had to book another hotel in Copley for me. I was very upset because I was late for a holiday party. They blamed it on a computer glitch however they should've figured it out sooner. I understand things happen but their response to the problem took too long.

We enjoyed our stay in Boston. Staff were friendly and attentive. The best part was the beautiful view of the city.

The W Hotel is an awesome upscale hotel in the heart of the theatre district. As soon as you walk in the door you get a sense of "posh". There is a great lobby bar that is hopping and brings a great atmosphere to the hotel. Very enjoyable night!

nice stay but the walls are a little thin. great location and cool bar on the first floor.

We arrived in the late evening after seeing the Patriots win a wild playoff game against the Ravens 35-31, and our fun continued into the wee hours. great location, and the staff were very attentive. The in-room dining was excellent - the juiciest burgers I've had in a long time!

100 Stuart Street Boston MA

Hotel highlights

  • Walking distance to Boston Common
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Theatre District within a short walk of Boston Common, W Boston is within a mile (2 km) of other popular sights such as TD Garden. This 238-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and a 24-hour fitness center. Located centrally in Boston, it's also close to Fenway Park and Boston University.


Dining

Enjoy dining at one of 2 onsite restaurants including The Gallery, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee each morning from 7 AM to 11 AM.


Rooms

A 55-inch LED TV comes with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Guests staying at W Boston enjoy access to a full-service spa, a 24-hour fitness center, and WiFi in public areas. Valet parking is available for USD 59.00 per night, and there's also limo/town car service. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a business center, express check-in, and express check-out.

Room options

Wonderful Room, 2 Queen Beds

Queen 2 | Sleeps 4

Wow Room

King 1 | Sleeps 3

Wow Suite, 1 King Bed

King 1 | Sleeps 3

Wonderful Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for W Boston

Everyone (14) Business (17) Couples (27) Family (5) Other (8) Friends (6)
4
Everyone

By on Jan 5, 2019

Review comment responded on Jan 5, 2019

Thank you for your feedback! We are glad to see you had a great stay!

3
Everyone

Alexis at the front desk was exceptional. The strike made the experience less than pleasant.

By , from Oklahoma on Oct 21, 2018

Review comment responded on Oct 30, 2018

We apologize for the disappointing stay and thank you for your feedback. We hope to welcome you back another time.

4
Everyone

Great location. Very nice lobby and lounge. Great spa. Rooms could be more comfortable. TV stand quite ridiculous and awkward. TV too large for the cabinet so it sticks out on one side plus tooooo low. So u can’t use the remote if u are laying in bed. But In general room ok. Not more.

By , from Tampa Florida. on Oct 1, 2018

Review comment responded on Oct 2, 2018

Thank you for staying with us, we appreciate your feedback!

5
Everyone

By on Sep 21, 2018

Review comment responded on Sep 22, 2018

Thank you for staying with us, we appreciate your feedback!

5
Everyone

Nice hotel located near several of the theaters, Boston Common and Public Gardens. Room and bathroom was spacious, quiet. Would definitely select this hotel again.

By , from Manchester, NH on Aug 27, 2018

Review comment responded on Aug 28, 2018

We're so glad you enjoyed your experience with us, and hopefully we'll see you back again soon!

5
Everyone

Great location, steps from the theaters, the Commons and Edgar Alan Poe statue; helpful and knowledgeable staff; creature comforts--one of my best hotel experiences in Boston!

By , from New York on Jul 14, 2018

Review comment responded on Jul 17, 2018

Greetings! Thank you so much for the positive feedback! Hopefully we have you back in the near future!

4
Everyone

All good but I booked a king bed, when I got here, they gave me a doble bed.

By on Jun 24, 2018

Review comment responded on Jul 11, 2018

Greetings Z, We are so sorry about the miscommunication with the bed types. Travel safe!

5
Everyone

Only had 1 issue and it was fixed almost immediately!

By on Jun 23, 2018

Review comment responded on Jun 27, 2018

We are so glad to hear that our team was able to fix your issue right away! Thank you for the feedback and we hope to welcome you back soon!

5
Everyone

Love the W Hotels. Had a great experience at the W Boston and will continue to stay at W Hotels whenever I'm traveling. I enjoy the nightlife vibe and bars they usually have going on during the week and weekends.

By , from New York, NY on Jun 22, 2018

Review comment responded on Jun 27, 2018

Sal, thank you for staying with us! We appreciate your feedback and look forward to welcoming you back soon!

5

taylor deserves some credit

Everyone

She was the person we spoke to as soon as we walked in . She worked front desk and she was just a delight. Truly made us feel welcome and without her touch of kindness and personality I don't believe I'd even write a review. Well done Taylor .

By , from boston on Oct 10, 2017

Review comment responded on Dec 6, 2017

Thank you for taking the time to share your stellar W Boston experience and taking the time to recognize the wonderful service received from Taylor. We hope to see you back soon. Cheers, Gildas Dousset Lead W Insider