Room did not look anything like the photos. We didn’t get a suite so didn’t expect a lot of room, but the room we got stuck in was the size of a closet. Barely had room to walk around the beds and the view outside our window was basically looking into another window of another room, it was definitely was disappointing but we didn’t care much since we weren’t there to spend time in the room. What was the absolute worst was the fact that the AC didn’t work and were were unable to sleep all night. We only booked for one night so we didn’t complain but we definitely were not impressed with our stay. Seems the only way to have a good room here is to get the suites.
We had a great stay at the hotel. We loved the fact that everything was super close at walking distance. And there was parking close to the hotel.
Friendly and helpful service from front desk during check in and help with parking qr reader. No one cleaned room while I was out early AM and mid afternoon.
The Boston Park Plaza is in the perfect location for shopping, dining and enjoying Boston Common. I found the staff to be pleasant and my room was very clean.
The location, the hotel itself was beautiful. Curious why the light switch is outside of the bathroom and there was no ventilation fan. Otherwise it was a very nice room.
Friendly staff, very comfortable bed and ultra clean.
The lobby was amazing... But the room was not as modern as I had hoped. It looked very different from the photos and was extremely cramped.
The thing the really disappointed me was the poor breakfast experience. The breakfast buffet at $30 was poorly cooked and the service was terrible.
room smelled like smoke and i found several cigarette butts on the window sill. I requested another room but it was a nuisance after arriving from Europe.
Located in Back Bay, Boston Park Plaza is within a 5-minute walk of Newbury Street and within 15 minutes of other popular attractions like Boston Public Garden. This 1060-room, 4-star hotel has a fitness center along with a 24-hour business center and a conference center.
Enjoy dining at one of 2 onsite restaurants including STRIP by Stega, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All of Boston Park Plaza's 1060 rooms are soundproofed and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. 47-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Rooms also include ironing boards.
Renovated in 2016, Boston Park Plaza offers a fitness center, free WiFi in public areas, and a conference center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this historic hotel include a 24-hour business center, a computer station, and a library.
Room did not look anything like the photos. We didn’t get a suite so didn’t expect a lot of room, but the room we got stuck in was the size of a closet. Barely had room to walk around the beds and the view outside our window was basically looking into another window of another room, it was definitely was disappointing but we didn’t care much since we weren’t there to spend time in the room. What was the absolute worst was the fact that the AC didn’t work and were were unable to sleep all night. We only booked for one night so we didn’t complain but we definitely were not impressed with our stay. Seems the only way to have a good room here is to get the suites.
We had a great stay at the hotel. We loved the fact that everything was super close at walking distance. And there was parking close to the hotel.
Thank you so much for your review! We are glad that you enjoyed your stay with us, we hope to host you again in the near future. Stay safe!
Thank you for submitting your feedback with us. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.
Thank you for taking the time to share your feedback, Jasmyne. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
Friendly and helpful service from front desk during check in and help with parking qr reader. No one cleaned room while I was out early AM and mid afternoon.
The Boston Park Plaza is in the perfect location for shopping, dining and enjoying Boston Common. I found the staff to be pleasant and my room was very clean.
Thank you for submitting your feedback with us. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.