Boston Park Plaza4.0 out of 5.0
Recent guest reviews
My overall experience was good. This staff is very attentive, and the rooms are spotless...
Great hotel all around. The bathroom was very small and the water pressure wasn't the greatest but other than that it was nice.
Excellent hotel in a prime location in Boston. I stay here about five times a year for work and recommend it to everyone I know.
For two nights there I've got a great experience. Renovated hotel on a great location. They got great lobby but the library was my favorite place to chill.
We enjoyed this hotel much. It is in a great location and close to plenty of things including the Freedom Trail.
Boston park plaza has everything you need and in a great location for a stay in Boston. Great lobby/bar, great restaurant. 100 million dollar renovation was done tastefully. Room was small but had everything you need for a comfortable stay. Only gripe I have is, why skimp on the toilet paper? I get that it's a consumable expense, but I shouldn't feel like I'm using newspaper for toilet paper.
Extraordinary. Great hotel. Good location. Accesible to T stations. Walking distance from Boston Common and Copley place
Well maintained hotel, very friendly and helpful staff and in prime location for all main Boston activities
Location is awesome- right next to the public garden and the Arlington T stop. The rooms are small and internet is not free but it's a decent place to stay. The parties are a bit crazy but the staff was quick to act when we complained about late night Boise and smoke.
The rooms & bathrooms have been updated with functional, stylish decor. But the bed was hard as a rock & the heating & cooling systems still need work. I set temp to 65, not a chance it was well into the70's & I don't sleep well when it's warm.
Very good. Bathroom is quite small and a little awkward.
the hotel was so amazing beautiful you actually can do all Boston by walking. The room was always clean and smell good the only thing that we complain is the loud noise at night we were staying at 7 floor room 7089 at night you had people slamming doors running up and down the aisle that's the only complain we have.but this won't stop me from staying here again everything was so amazing..
The hotel is walking distance to lots of shopping, entertainment, restaurants. Hotel staff is very helpful and accommodating.
Clean, modern and friendly staff. great location and good deal.
Auxiliary facilities fee should be included in orbitz price. Fire alarm went off in the middle of the night. Roudy guests made a lot of noise.
The hotel is in an excellent location and has great staff. The rooms are a bit on the small side, which was odd considering the unusually large hallways.
Cannot check in until 3 pm so long lines to get your room. At 1 am fire alarm sounded with instructions to walk down stairs to lobby. We were on the 8th floor with my husband recently having knee surgery. Painfully we got to the lobby and sat on the chairs in the restaurant area nearest the front exit. We were aggressively approached by a waiter who told us we needed to stand out closer to the front door. The place was packed with all hotel guests. I told him that my husband was handicapped and he was not going to stand on the marble floor. This angry, aggressive little man proceeded to push a chair into the crowded lobby and told us to sit there. Nothing was ever said by the hotel staff about the fire alarm and the disturbance to us. After searching the internet we came across another fire alarm incident in July at the same hotel which stated that it was a known problem at this hotel. We paid a lot for one lousy night disturbance.
The valet was convenient and access to the car was always quickly available. Guy at check in was "a little cold" but I think it was a language barrier. Lobby was beautiful. Rooms were clean. Best part of the hotel, location location location! Walking distance from the park and other activities. Awesome hotel for anybody; business, couples and families.
Warm and welcoming staff, and a luxurious establishment.