Hotel was ok enough close to airport.
Great location to walk Boston. Well kept rooms. Very helpful staff!
Overpriced compared to others; room not only small, but cramped.
Gym/golf simulator
Great staff and amenities!
Clean rooms and promt service Can improve on kitchen. No room service yet
Walls are super thin, rooms are run down.
I must say I enjoyed my stay at this place. The staff were really friendly and professional. My room looked nice and it had all the good amenities. Location is awesome. You’re in the middle of everything. I got a great deal for the price I paid. If I ever want to come back to Boston, i would definitely stay here!
Loved our stay here. Friendly, clean and gorgeous lobby / public areas.
Good location, excellent staff, good room
Pros: very conveniently located, extremely walkable, very nice staff, lots of dining options nearby. Cons: the pullout bed mattress was atrocious and we asked twice for extra pillows and a blanket and never received them.
It was wonderful.
Updated but with original feel. Clean, comfortable room. Common spaces are lovely. Great service, friendly staff
Hotel was nice and in a nice location, but the room wasn't like the room shown on Orbitz. The actual room was smaller and didn't have a desk.
Experienced some noise coming from nearby rooms late into the evening
Great place to stay!!!!
The pictures where not like the room, there are no photos of the bathroom and it is extremely small, not for a hotel in the area. The closet has a curtain and no door and excessively tiny.
Located in Back Bay, Boston Park Plaza is within a 5-minute walk of Newbury Street and within 15 minutes of other popular attractions like Boston Public Garden. This 1060-room, 4-star hotel has a gym along with a 24-hour business center and a conference center.
Enjoy dining at one of 2 onsite restaurants including STRIP by Stega, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafes. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and 47-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are also standard.
Renovated in 2016, Boston Park Plaza offers a gym, free WiFi in public areas, and a conference center. Valet parking is available for USD 65 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this historic hotel include a 24-hour business center, a computer station, and a library.
Hotel was ok enough close to airport.
Great location to walk Boston. Well kept rooms. Very helpful staff!
Thanks for the great review, Barbara! It's wonderful you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so we're thrilled you appreciated not only our prime location and refreshed accommodations, but also our courteous staff! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!
Overpriced compared to others; room not only small, but cramped.
We appreciate the feedback, Jose. We regret to hear that you were unsatisfied with your room. We aim to provide our guests with the most comfortable experience possible, and we'd love to help you reserve a room that better suits your individual needs of space and comfort in the future. We hope for the opportunity to share a more positive experience with you soon.
Gym/golf simulator
We appreciate you sharing this positive rating, Michael! The comfort of our guests is important to us so we can't wait to see you back again at Boston Park Plaza. We want to share an even more enjoyable experience with you next time.
Great staff and amenities!
Thank you for the excellent rating, Anthony! We're so glad that you've enjoyed your stay at Boston Park Plaza so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
Clean rooms and promt service Can improve on kitchen. No room service yet
Thank you for taking the time to share your 4/5 review with us, Aarti. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
Walls are super thin, rooms are run down.
Thank you for taking the time to share your feedback, Nadine. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.
I must say I enjoyed my stay at this place. The staff were really friendly and professional. My room looked nice and it had all the good amenities. Location is awesome. You’re in the middle of everything. I got a great deal for the price I paid. If I ever want to come back to Boston, i would definitely stay here!
Thank you for taking the time to leave this wonderful review, Gabriel. We're thrilled to know you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so we're pleased to hear you appreciated not only our amazing staff and amenities, but also our great location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
Thanks for sharing this perfect rating, April! We're thrilled to hear you enjoyed your stay at Boston Park Plaza! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Loved our stay here. Friendly, clean and gorgeous lobby / public areas.
Thanks for the great review, Susan! It's wonderful you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so we're thrilled you appreciated not only our friendly team and clean facilities, but also our gorgeous property! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
Thank you for the feedback, Goodness. We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.