See all properties

Hilton Boston Park Plaza

Property class: 4

Choose dates to view prices

Photo gallery for Hilton Boston Park Plaza

Lobby
Exterior
Lobby
Ballroom
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
50 Park Plaza, Boston, MA, 02116
  • Place, Newbury Street
    ‪2 min walk‬
  • Place, Boston Public Garden
    ‪2 min walk‬
  • Place, Boston Common
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for One Bedroom Suite

Hypo-allergenic bedding, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 4

1 QUEEN BED STUDIO SUITE WITH SOFA BED

  • Sleeps 4

View all photos for Room, 1 Double Bed (Wicked Small Room)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Wicked Small Room)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Wicked Small Room)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Wicked Small Room)

8.8 out of 10
Excellent
(3 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(21 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden) | Living area | 47-inch LCD TV with digital channels

Suite, 1 Bedroom, Terrace (Garden)

  • 1430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch LCD TV with digital channels

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

7.4 out of 10
Good
(49 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, 1 Bedroom

  • 1160 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Wicked Small Room)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wicked Small Room)

7.8 out of 10
Good
(94 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(57 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Queen Bed

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Corner

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds (View)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 QUEEN BED WICKED SMALL ROOM

  • Sleeps 2

View all photos for Garden 1bedrm Suite W/ Private Terrace-1 King

Hypo-allergenic bedding, in-room safe, individually decorated

Garden 1bedrm Suite W/ Private Terrace-1 King

  • Sleeps 2

View all photos for Presidential Suite

Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite

  • Sleeps 3

Superior King Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 4

View all photos for Double Room - Disability Access

Hypo-allergenic bedding, in-room safe, individually decorated

Double Room - Disability Access

  • Sleeps 4

View all photos for Superior King Room With Roll-in Shower-Mobility/Hearing Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Superior King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

View all photos for Superior Room with Two Double Beds-Disability Access

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room with Two Double Beds-Disability Access

  • Sleeps 4

View all photos for 1 KING BED CITY WICKED SMALL GUESTROOM

Hypo-allergenic bedding, in-room safe, individually decorated

1 KING BED CITY WICKED SMALL GUESTROOM

  • Sleeps 2

View all photos for 1 KING BED STUDIO SUITE WITH SOFA BED

Hypo-allergenic bedding, in-room safe, individually decorated

1 KING BED STUDIO SUITE WITH SOFA BED

  • Sleeps 4

View all photos for 2DBL BED MOBILITY/HEARING ACCESS ROLL IN SHWR

Hypo-allergenic bedding, in-room safe, individually decorated

2DBL BED MOBILITY/HEARING ACCESS ROLL IN SHWR

  • Sleeps 4

View all photos for 1 KING BED MOBILITY/HEARING ACCESSIBLE W/ TUB

Hypo-allergenic bedding, in-room safe, individually decorated

1 KING BED MOBILITY/HEARING ACCESSIBLE W/ TUB

  • Sleeps 2

View all photos for 2 DOUBLE BEDS MOBILITY/HEARING ACCESS W/ TUB

Hypo-allergenic bedding, in-room safe, individually decorated

2 DOUBLE BEDS MOBILITY/HEARING ACCESS W/ TUB

  • Sleeps 4

View all photos for 1 DBL BED GUESTROOM - MOBILITY ACCESS W/ TUB

Hypo-allergenic bedding, in-room safe, individually decorated

1 DBL BED GUESTROOM - MOBILITY ACCESS W/ TUB

  • Sleeps 2

2 Double Beds Guestroom

  • Sleeps 4

Queen Room

  • Sleeps 2

1 King Corner Studio Suite With Sofabed

  • Sleeps 4

Superior King Room With City View

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 3

2 Queen Bed Superior Cityview Guestroom

  • Sleeps 4

You may also like

Ad

Hilton Boston/Woburn

Woburn
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,276 reviews
$130 nightly
The price is $146
Apr 24 - Apr 25
Total with taxes and fees
Hilton Boston/Woburn

About the neighborhood

Boston

Located in Bay Village, Hilton Boston Park Plaza is adjacent to Boston Public Garden and within a 5-minute walk of other popular sights like Newbury Street. This 1060-room, 4-star hotel has 2 restaurants along with conveniences like a gym and a 24-hour business center.

What's nearby

  • Newbury Street - 2 min walk - 0.1 miles
  • Boston Public Garden - 2 min walk - 0.1 miles
  • Boston Common - 3 min walk - 0.2 miles
  • Copley Square - 7 min walk - 0.4 miles
  • Copley Place - 8 min walk - 0.5 miles

Getting around

  • Arlington Station - 2 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 15 min drive

Restaurants

  • ‪Grill 23 & Bar - ‬4 min walk
  • ‪Tatte - ‬4 min walk
  • ‪Rebel's Guild - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬4 min walk
  • ‪Contessa - ‬3 min walk

About this property

Hilton Boston Park Plaza

Guests of Hilton Boston Park Plaza enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 70 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a computer station.
Guests can expect WiFi and 47-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free international calls, and free long-distance calls are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Similar properties

International cuisine
citizenM Boston Back Bay
Fenway–Kenmore
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 2,534 reviews
$164 nightly
The price is $191
Apr 12 - Apr 13
Total with taxes and fees
citizenM Boston Back Bay

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 45 per day)
  • Valet parking on site (USD 70 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • MJ O'Connor's
  • Off the Common

Things to do

  • Art gallery
  • Fitness classes
  • Gym
  • Library
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 64,944 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1927
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 70 per day
  • Nearby parking fee: USD 45 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015390350
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015390350.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Park Plaza
Boston Park Plaza Hotel
Hotel Boston Park Plaza
Park Plaza
Park Plaza Hotel
The Boston Park Plaza Hotel And Towers
The Boston Park Plaza Hotel
Boston Park Plaza
Hilton Boston Park Plaza Hotel
Hilton Boston Park Plaza Boston
Hilton Boston Park Plaza Hotel Boston

Frequently asked questions

Are free cancellation options available at Hilton Boston Park Plaza?

Hilton Boston Park Plaza offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Boston Park Plaza?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Hilton Boston Park Plaza on May 10, 2026 start from $248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hilton Boston Park Plaza?

This hotel is situated in Bay Village, just steps from Newbury Street, and within a 10-minute walk of Boston Common and Copley Square. You'll also find Boston Harbor and New England Aquarium within a short drive.

Is parking available on site at Hilton Boston Park Plaza?

Yes, valet parking is offered for USD 70 per day.

Does Hilton Boston Park Plaza feature a casino?

No, Hilton Boston Park Plaza doesn't have a casino.

Will I find an indoor pool at Hilton Boston Park Plaza?

No, there is no indoor pool at this hotel.

Is Hilton Boston Park Plaza a good place to stay for couples?

Amenities that appeal to couples at this historic hotel include a meal delivery service as well as 2 bars and 2 restaurants.

Does Hilton Boston Park Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Boston Park Plaza have a restaurant that serves breakfast?

Yes, Hilton Boston Park Plaza has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hilton Boston Park Plaza allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Boston Park Plaza for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Boston Park Plaza?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Boston Park Plaza?

The closest major airport to Hilton Boston Park Plaza is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.7 mi away (15 minutes by car). Another top airport is Logan International Airport (BOS), which is located 4.7 mi away (13-minute drive).

Are there rooms with balconies at Hilton Boston Park Plaza?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Does Hilton Boston Park Plaza have a wedding venue on site?

Take advantage of the wedding venue at Hilton Boston Park Plaza if you plan to say "I do" during your trip.

Hilton Boston Park Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1691 out of 3145 reviews
Rating 8 - Good. 700 out of 3145 reviews
Rating 6 - Okay. 399 out of 3145 reviews
Rating 4 - Poor. 215 out of 3145 reviews
Rating 2 - Terrible. 140 out of 3145 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2026

10/10 Excellent

Michelle

Stayed 1 night in Feb 2026

8/10 Good

Nataliia

Traveled with group
Liked: Cleanliness
Disliked: Amenities
rooms are outdated
Stayed 3 nights in Oct 2025

6/10 Okay

Asish

Liked: Cleanliness, amenities
Keys didn’t work properly to my room even after being reprogrammed. Bathroom was small, cold and had an odd layout. Didn’t feel like a 4 star hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, centrally located
Stayed 2 nights in Dec 2025

4/10 Poor

Katie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were friendly at check in. The sheets were thin and papery, disappointing. The bathroom was very small, dated, and the water pressure was terrible. You can't stream apps like Netflix and the TV guide didn't tell you what was on channels, it only listed the channel - very weird. The gym was VERY nice, though! It was a real gym attached to the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Steph

Stayed 1 night in Dec 2025

10/10 Excellent

Giorgi

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The hotel was decorated beautifully for Christmas when we arrived, which was nice! Will definitely be coming back to stay here next time we’re in Boston.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff and a beautiful room. The location is great right near the Boston Common. Super restaurants near by and very walkable
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a beautiful room.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so great and seamless: easy check-in, great service, good food, great/historic building/location. Would 100% stay here again, thank you :)
Stayed 3 nights in Dec 2025

8/10 Good

JENNIFER, Mount Tremper

Reception staff great, room needed a better cleaning and some TLC. Has cable but can’t order movies or screen cast. Good location near park, quick walk to Newbury St.
Stayed 1 night in Dec 2025

8/10 Good

Megan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. It was a great location and quiet considering we are in the center of Boston. Excellent for walking the city and the staff was helpful. I love that there was a Starbucks in the bottom of the hotel to make getting coffee in the morning easy. The room was small, but I think that’s typical of most city hotels. Overall, it was a great experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is wonderful! Very clean, friendly and helpful staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Edvina

Stayed 1 night in Dec 2025

8/10 Good

Colleen

Stayed 1 night in Dec 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2025

2/10 Terrible

Calvin Seungwon, New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am writing to formally complain about a very serious and unacceptable experience during my recent stay. We had not checked out, yet housekeeping entered our room without authorization, proceeded to clean the room, and removed and relocated our personal belongings. This is a clear violation of guest privacy and basic hotel protocol. In addition, there was a maintenance issue: one heater in the room was functioning, while the other was not, which further affected our comfort during the stay. What was even more disappointing was the response from the Duty Manager on duty. Instead of taking responsibility or offering a sincere apology, she repeatedly avoided accountability, made excuses, and behaved in a dismissive manner—essentially implying that since points were offered, we should simply accept the situation and leave. This attitude and level of service are completely inconsistent with Hilton’s brand standards and values. As a major global hotel brand, I expected professionalism, respect, and proper handling of guest concerns. Unfortunately, this experience fell far below those expectations. I request a formal review of this incident and a proper response from Hilton management regarding how this situation will be addressed and prevented in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel Lois

Stayed 3 nights in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They sell some very small rooms at very affordable rates. Outstanding location and service.
Stayed 2 nights in Dec 2025

8/10 Good

Zane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, and staff helpful to us.
Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities
The hotel lobby and all staff were great! The room was a bit small, dated, and didn’t feel like the rest of the hotel felt.
Stayed 2 nights in Dec 2025