Hyatt Centric Faneuil Hall Boston

The hotel recently opened so everything was new, clean and very nice. Rooms are compact, but nicely equipped, and well maintained. The location near Faneuil Hall was perfect for eating, shopping and catching the train. Very easy to get around from this location. The staff has exceptional customer service. From the valet parking guys, the front desk staff, the cleaning staff and the bar/restaurant servers. Everyone I encountered was friendly, authentic and very helpful. Superior quality all the way around. I would definitely stay again.

We were forced to book at the Hyatt Centric last minute for a conference at the convention center after our AirBnB canceled on a party of 7 last minute. This hotel is on the farther side of walkable to the convention center. The room service is admirable, and the staff happy to help (they went out to buy an HDMI cable later in the evening when we requested one after they ran out). The deluxe double bedroom is a little on the small side, and the doors on the bathrooms are very odd. Note that this hotel is relatively new, and our taxi driver insisted it didn't exist, taking us first to the Hyatt Regency.

This new hotel has only been open for a few weeks, so everything is bright, fresh and clean. The reception staff were very friendly, cheerful and helpful which, to me, is important. My room felt incredibly small, but definitely had some nice features. Huge television (that I didn’t even end up using), clock on the bathroom mirror, under bed lighting, etc. On the downside, no door on the closet, no desk, small shower stall (no tub). One complaint is that the hotel was no where near fully booked and what I would be doing with a brand new hotel, is upgrading rooms for folks checking in. Let the guests be wowed by a new place by upgrading them. It would make them want to come back for sure and new hotels could use repeat guests. At the rates the hotel is charging, they may have a tough time. There are equally decent hotels all within walking distance of this one that appear to have better rates. To be fair there are also some that charge more than they are worth as well. I would stay here again, but only if I felt the rates were more reasonable.

Had a great stay while on a business trip. The staff was amazing and extremely helpful. The room was very nice and clean. The location was perfect, close to my customer and also to great restaurants..

I stayed at the Hyatt Centric for one night for a business meeting and had a great stay. The staff was very nice and very helpful and I had a good dinner in the attached restaurant. The room and bathroom were very large - much larger than you sometimes get in downtown, large city hotels, with great amenities. My only recommendation is to make sure if you are coming from the airport that the cabdriver knows it is a new hotel. It's so new my cab driver didn't know where it was. Overall, a great experience!

Such a mistake to book this new place. Crazy noise waking you up all hours and small rooms!! No organization on room service, and took many calls just to get someone to attempt to complete. Seems like an expensive budget hotel.

The room, the design the service, the food, the location - pure excellence! Perfect for business visitors! Will come back here for sure. Its in the city center, so everything is just around the block!

My husband and I had a great experience at the Hyatt Centric on their opening weekend. The staff we encountered were friendly, helpful and efficient from check-in to check-out.The lobby is fantastic. The coffee bar is welcoming, terrific looking and boasts delicious coffees and pastries. A steaming cappuccino in front of the fire was the perfect way to plan the rest of our stay. The building itself is a creative blend of old and new and our well appointed and pristine room overlooked the historic Old State House. Walks were short to the Old South Meeting House, The Boston Common and, of course, Faneuil Hall. So much to do and all in walking distance.We thoroughly enjoyed both dinner and breakfast at Bar Mercato where we found interesting offerings and flavorful everything! Perfect blend of nice people, good service and a great location. Can't wait to do it all over again.

My wife and I wanted to go to Boston for a getaway weekend. We were told to try the new Hyatt Centric. It had just been opened for only a few day and our experience was wonderful. It is located on a nice quiet street and it could not have been easier to pull up to the valet. The staff was very accommodating to us, valet , front desk, housekeeping...There is a great restaurant located inside the hotel that we enjoyed, also a nice coffee bar in the lobby area.The hotel is a very easy walk to Faneuil Hall, the Boston Aquarium, North End and more. We will definitely return for another stay.